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Leonardo Hotel Hamburg Airport

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Leonardo Hotel Hamburg Airport
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410 Reviews from our TripAdvisor Community

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Showing 132: English reviews
Santa Ana, Costa Rica
Level Contributor
215 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here on an overnight flight change in Hamburg. About 10 minutes to the airport by free shuttle. Rooms were clean and well appointed. Service was good and staff was cordial. Did not have a chance to enjoy their restaurant as we arrived late and left early, but the menu looked great. Bed was excellent, Recommended for anyone passing through... More 

Helpful?
Thank islandjerr
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here on a business trip, nice hotel, very clean and modern. Bar staff were friendly and had a nice atmosphere. Only ate in the hotel once and the food was good, restaurant menu was slightly pricey but you can eat from the bar menu in the restaurant. There is a small town centre shopping complex just round the corner,... More 

Helpful?
Thank 2stuartfleming
leoair2016, Housekeeping Manager at Leonardo Hotel Hamburg Airport, responded to this review

Dear Guest, Thanks for your positive comments. We are pleased that you enjoyed your stay at our hotel and look forward to welcoming you again. Your team from Leonardo Hotel Hamburg Airport More 

Harrisburg, Pennsylvania
Level Contributor
214 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed June 18, 2016 via mobile

This is a small hotel and rooms are also small but have everything you need. Room was very clean and well kept. Bed was comfortable. Bathtub is a bit on the dangerous side - the bathtub "floor" isn't as wide as the top part so when turning or even taking a few steps, your feet are often times a bit... More 

Helpful?
Thank margusVM
leoair2016, Housekeeping Manager at Leonardo Hotel Hamburg Airport, responded to this review

Dear Guest, Thanks for your positive comments. We are pleased that you enjoyed your stay at our hotel and look forward to welcoming you again. Your team from Leonardo Hotel Hamburg Airport More 

Los Angeles, CA
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 31, 2016 via mobile

Pros: Staff is attentive going above and beyond to make it right. Shuttle service to/from hotel is convenient. Hotel is a short walk from train station. Cons: Rooms are very dated-needing repairs and air conditioning needs serious upgrading.

Helpful?
Thank acgskitee
leoair2016, Housekeeping Manager at Leonardo Hotel Hamburg Airport, responded to this review

Dear Guest, Thank you for your detailed comments. We are sorry to hear of repairs in your room. We also thank you for your nice comment about our staff. We constantly strive to improve our services and are convinced that you will have no cause for complaint the next time you visit our hotel. Your Leonardo Team More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 28, 2016 via mobile

Stayed here with work and forgot my work shoes the lady on the desk was really helpful explaining where I could get some reasonably priced ones from! She was lovely during the whole stay! The bar man even remembered my drink when I went it room was ok! Breakfast I wouldn't bother was not that great but the atmosphere of... More 

Helpful?
Thank Pebbles230510
leoair2016, Housekeeping Manager at Leonardo Hotel Hamburg Airport, responded to this review

Dear Guest, Thank you for your kind words. We hope to see you soon again and have a good time. Your Leonardo Team More 

Sarratt, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 13, 2016

For a whirlwind visit from London to Hamburg, I guess the Leonardo Hotel, seemed to tick the majority of boxes to suit my needs when I did the typical 'hotel research' of choosing somewhere to stay - Close enough to the airport, close to my evening entertainment and appeared to be reasonably priced at the same time. After a nifty... More 

Helpful?
Thank EmmaGriffith
leoair2016, Housekeeping Manager at Leonardo Hotel Hamburg Airport, responded to this review

Dear Guest, thank you for your comments regarding your stay at our hotel. I am always dismayed to hear of any problems experienced by a client in one of our rooms. Rest assured that we constantly strive to improve our services and are convinced that you will have no cause for complaint the next time you visit our hotel. Best... More 

Houston
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 11, 2016

This was a very clean and up to date hotel. The staff was super friendly. It is very close to the airport and there is a shuttle. The U1 subway line is a short walk away and goes directly into the center of Hamburg in about 25 minutes. The price is good for a business type of hotel. There is... More 

Helpful?
Thank poodle2000
leoair2016, Housekeeping Manager at Leonardo Hotel Hamburg Airport, responded to this review

Dear Guest, Thank you so much for your kind words. We would be more than pleased to welcome you again to our hotel at some time in the future. More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 3, 2016

Stayed here as part of a stag doo. Rooms decent size and comfortable. Bar was really nice with plenty of drinks choice. For people who complain of no mini bar, there is a perfectly well stocked vending machine on each floor that sells alcohol which was used in the early hours. Staff friendly and helpful. Breakfast is an extra €12... More 

Helpful?
Thank Santosblancos
leoair2016, Housekeeping Manager at Leonardo Hotel Hamburg Airport, responded to this review

Dear Guest, Thanks for your positive comments. We are pleased that you enjoyed your stay at our hotel and look forward to welcoming you again. V. Kahrs / Housekeeping Manager More 

Level Contributor
122 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 12, 2016 via mobile

The Leonardo Airport hotel is a typical one-night-stay hotel, all necessary things like a bed a clean bathroom are existing, the breakfast buffet is ok, but not outstanding at all. There was no mini bar in the room, which forced me to check the bar to have a drink - not very inviting. The check-in was very friendly as all... More 

Helpful?
Thank Oliver B
leoair2016, Housekeeping Manager at Leonardo Hotel Hamburg Airport, responded to this review

Dear Guest, I am very sorry to hear of this experience you had at our hotel. We have some new things at our Breakfast Buffet. We also have Minibars in the rooms so for the next time ask for a room with Minibar. Please accept our apologies! More 

Amsterdam, The Netherlands
1 review
4 of 5 stars Reviewed March 22, 2016

They gave us a twin bed instead of a double bed which isn't so nice for a couple Apart from that the hotel was quite good. The breakfast was also good (nothing special but good) There aren't many restaurants nearby but it shouldn't be a big problem (2-3 nearby are quite acceptable) Also despite being an airport hotel, the drive... More 

Review collected in partnership with Amoma.com

Helpful?
Thank Karan O
leoair2016, Housekeeping Manger at Leonardo Hotel Hamburg Airport, responded to this review

Dear Guest, Thanks for your positive comments. We are pleased that you enjoyed your stay at our hotel and look forward to welcoming you again. V. Kahrs / Housekeeping Manger More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Leonardo Hotel Hamburg Airport is located in the north of Hamburg - only 500 m from the underground and only 3 km from the airport away. Business as well as leisure travelers benefit from convenient transport links to the city centre and all attractive sights of Hamburg. ... more   less 

Additional Information about Leonardo Hotel Hamburg Airport

Address: Langenhorner Chaussee 183, 22415 Hamburg, Germany (Formerly Mercure Hamburg Airport)
Location: Germany > Hamburg
Price Range: $73 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Leonardo Hotel Hamburg Airport 4*
Number of rooms: 147
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Also Known As:
Mercure Hamburg Airport Hotel Hamburg
Accor Hamburg Airport
Hotel Style:
#66 Luxury Hotel in Hamburg
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