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Quality Hotel Ambassador Hamburg

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Quality Hotel Ambassador Hamburg
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208 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Canton of Neuchatel, Switzerland
Level Contributor
68 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Let's start with the only good news regarding this hotel : Breakfast ! Great breakfast with choice and fresh products. Yummy ! The rest of the stay didn't met all the expectation. The desk staff did their job quickly but were not very smiling. The Bar tender pretty unfriendly. The room was clean, need urgent refurbishment and soundproofing. Almost didn't... More 

Helpful?
Thank Jerome B
AmbassadorHam, General Manager at Quality Hotel Ambassador Hamburg, responded to this review

Dear Guest, thank you very much for taking the time to review your recent stay with us. We appreciate your feedback and apologize that we fell short in providing you with an exceptional guest experience. Please be assured that we take all comments seriously and will find ways to improve our service delivery to meex and exceed our guests' expectations.... More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 23, 2016 via mobile

Went for a business meeting... The rooms are of the smallest I have tried.. The shower is in the hallway (see pic), it is really hot at the room. If you open the window you get a really loud sound of cars right outside. What make me give 2 stars are a very nice staff, good food.. And it is... More 

Helpful?
Thank Thomas T
AmbassadorHam, General Manager at Quality Hotel Ambassador Hamburg, responded to this review

Dear guest, Thank you very much for taking the time to review your recent stay with us. We sincerely apologize for the discomfort due to the uncustomary warm weather here in Hamburg. Of course we are delighted that you enjoyed our staff, the restaurant as well as our cleanliness. May be we will be able to welcome you back in... More 

Travelers are raving about these Hamburg hotels

Norway
Level Contributor
2 reviews
4 of 5 stars Reviewed June 21, 2016

Clean room and great hospitality.I enjoyed my stayed in Quality Hotel Ambassador, hopefully i will visit you soon, because i was satisfied with my stay in your Hotel. Breakfast made me really happy especialy the French breakfast – ah, le croissant, le croissant, how I love le croissant! Pack them with crushed almonds, butter, chocolate or cream, they always taste... More 

Helpful?
Thank Helena N
AmbassadorHam, General Manager at Quality Hotel Ambassador Hamburg, responded to this review

Dear Guest, Thanks so much for taking the time to review your recent stay with us. It is great to hear that you enjoyed yourself and that the breakfast offering was to your liking. Hopefully we will be able to welcome you back soon, we will have your favorite breakfast waiting for you. Sincerely, Sabine Glissmann General Manager More 

Copenhagen
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 19, 2016

Quite nice hotel, though a little worn. Stayed in a family room which was quite big. The breakfast is very good and when travelling with toddlers the indoor pool and playroom are a blessing. The hotel is very close to the S and U-bahn. All in all a good hotel.

Helpful?
Thank thomas j
AmbassadorHam, General Manager at Quality Hotel Ambassador Hamburg, responded to this review

Dear Guest, Thank you very much for taking the time to review your recent stay with us. We are delighted to hear that you enjoyed your time and the kids had fun as well. Hopefully we will be able to welcome you back in the near future. Sincerely, Sabine Glissmann General Manager More 

Milton Keynes, United Kingdom
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 19, 2016 via mobile

Sounds terrible doesn't it but it isn't meant to be. It is clean and functional and the staff are excellent. The rooms (well the one I was in) are basic (apart from the big TV) compact and comfortable. I didn't try the Restuarant as the football was on but it look nice. Would I go back ? Yes I would.

Helpful?
Thank Thomas B
AmbassadorHam, General Manager at Quality Hotel Ambassador Hamburg, responded to this review

Dear Guest, Thank you very much for reviewing your recent stay with us. It is great to hear that you enjoyed your visit and we are looking forward to your return. Best regards Sabine Glissmann General Manager More 

Milan, Italy
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 16, 2016 via mobile

The room is always perfectly cleaned and it is very comfortable. Breakfast buffet is amazing, likewise the other meals of the day. Swimming pool and sauna are good. Only negative point is the gym: very poor and small. The location is both good and bad: good because close to the city centre, bad because it's in front of a very... More 

Helpful?
Thank Yuri B
AmbassadorHam, General Manager at Quality Hotel Ambassador Hamburg, responded to this review

Dear Guest, Thank you very much for taking the time to rate your recent stay with us. Guest feedback is very important for us to constantly improve our service. We appreciate your kind words as well as your critic. Looking forward to your return, Sabine Glissmann General Manager More 

Buelach, Switzerland
Level Contributor
192 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed April 13, 2016

Stayed in the Hotel Ambassador first time. it was booked by our office which is in walking distance. Overall a good experience, very good breakfast. Rooms are big enough for a couple of nights. Restaurant also serves dinner. There is even a basic gym.

Helpful?
Thank Roland S
Level Contributor
101 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed April 7, 2016 via mobile

As the preceding reviews suggest, 5 star it ain't but it's not pretending to be. The hotel is clean and functional, it represents good value and is in an area of Hamburg that whilst it's not bang in the centre of town, it is perfectly fine. The breakfast buffet is worth taking as an extra...

Helpful?
Thank Smithyfoo
AmbassadorHam, General Manager at Quality Hotel Ambassador Hamburg, responded to this review

Dear Guest, Thank you very much for taking the time to review your recent stay. It is great to hear that you enjoyed your stay and our service. We are very much looking forward to hopefully welcome you back in the near future. Sincerely, Sabine Glissmann More 

Nairobi, Nairobi, Kenya
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed January 25, 2016

While the location is not the best (wouldn't recommend extensive walking around here), it is close to a grocery store and train station. We really loved the size of the room and they were very accommodating to us even with a two year old and a small dog. The pool is a bit smaller than it looks in the pictures,... More 

Helpful?
Thank Abigail G
AmbassadorHam, General Manager at Quality Hotel Ambassador Hamburg, responded to this review

Dear Guests, thank you very much for taking the time to rate your recent stay with us. It is great to learn that you enjoyed the many features of our hotel and your family including your small dog had a lovely time. Hopefully, your travels will bring you back to Hamburg in the near future. Sincerely, Sabine Glissmann More 

Canberra, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 2, 2016

We were made welcome from the moment we arrived. The room was spacious, clean and very comfortable. The breakfast choice was extensive, fresh and amply supplied. The facilities were excellent, especially the swimming pool, spa and gym, they were all well maintained and exceptionally clean. Most of all we found the staff throughout the hotel to be friendly and extremely... More 

Helpful?
1 Thank Gillian A
AmbassadorHam, General Manager at Quality Hotel Ambassador Hamburg, responded to this review

Dear Guest, Thank you for taking the time to rate your recent stay with us. We are delighted to hear that you enjoyed our property, the location and our service.The team very much appreciats your comments and thanks you for your nice words. We are looking forward to many returns. Sincerely, Sabine Glissmann General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Quality Hotel Ambassador Hamburg

Address: Heidenkampsweg 34, 20097 Hamburg, Germany
Location: Germany > Hamburg
Price Range: $97 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Quality Hotel Ambassador Hamburg 3.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Quality Inn Hamburg
Quality Hotel Hamburg
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