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Hotel Alster-Hof

#75 of 320 Hotels in Hamburg
Certificate of Excellence
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234 Reviews from our TripAdvisor Community

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Showing 99: English reviews
Perth, Australia
Level Contributor
69 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed June 19, 2016

The Alsterhof is a typical 3 star German hotel, well furnished, a little threadbare in places, but everything works, is clean and well maintained; the bedroom good, the bathroom excellent, the view from the window non existent. Breakfast was generous with a wide selection of breads, meats, berries, juices eggs etc. The location on the Alster is good. An interesting... More 

Helpful?
2 Thank Nathaniel G
Alster_Hof_Hotel, Verkaufsleiter at Hotel Alster-Hof, responded to this review

Dear Nathaniel, thank you very much for choosing our hotel and for your detailed feedback! It is nice to hear that you enjoyed your stay. More 

Saint Paul, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 27, 2016

I stayed here recently for a week and was very pleased. I was a little concerned about the wifi situation I had read in repeated reviews for this hotel, but I'm happy to report it would appear to be all sorted out, as I had free wifi with no problems for my entire stay. I had booked a single room... More 

Helpful?
1 Thank LaLunaLady
Alster_Hof_Hotel, Verkaufsleiter at Hotel Alster-Hof, responded to this review

Dear "LaLUNALADY", many thanks for spending your time and reporting about your stay in our Hotel! We are very happy that your worries were not confirmed and that you have had a nice time in Hamburg! Kind regards, More 

Hamburg, Germany
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 20, 2016 via mobile

I had to spend a night in that known hotel. The location is not bad. It is close to the centre passing the famous river Alster on the way. The reception staff is one of the assets of the house - very friendly and helpful. But the room was smoky which wasn't addressed on check in. The interior was a... More 

Helpful?
Thank Stefan H
London, United Kingdom
Level Contributor
87 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed May 17, 2016

With 4 city visits a year we find Trip Advisor rarely wrong. The Alster-Hof is no exception. E-mails pre-trip were promptly answered. From airport its a e90 cab ride so take the 30/40 minute Metro. Easy directions with one change then a 5 minute walk to hotel. Natives are helpful with directions( in English of course). Buy tickets at airport... More 

Helpful?
Thank Tom M
Manchester
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 4, 2016

I booked the hotel online on the basis of price and location (10 minutes walk from the central railway station and 2 minutes from the U-bahn and buses at Stevensplatz.) I booked a single room bed and breakfast. The room was a good size, very clean with a comfortable bed. The reception staff were great, and addressed me by name... More 

Helpful?
1 Thank 1sttimeinNY
Dubai, United Arab Emirates
Level Contributor
802 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 333 helpful votes
4 of 5 stars Reviewed April 16, 2016 via mobile

Although it was a single night stay, but really we enjoyed it.. Great location near by the centre.. Very neat and clean hotel.. The twin room was so specious, tidy and has all room facilities and toiletries.. The breakfast was so great with multiple choices.. The staff were so helpful, so respectful and friendly.. It was a great stay ..

Helpful?
Thank Hassan H
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 6, 2016

If you have meetings/events in the Hamburg Messe, this hotel is a 10 minutes walk away and also a 10 minutes walk from the heart of the city. Hotel room (1 person) is small and has ald-style furniture but bathroom is completely new and hotel room is perfectly clean and has everything you need. If you don't like street noise,... More 

Helpful?
Thank Kris V
Oslo, Norway
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 29, 2016

Hotel Alster-Hof is good value for the money. The location is superb. Small rooms, but ok for a short business stay. Breakfast is good, The lobby area and the lobby bar is really not worth mentioning. I had a problem with a flooding shower, probably due to poor cleaning.

Helpful?
Thank Håkon H
Charleston, South Carolina
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 28, 2016

The hotel is located about 50 yards from the subway station (Stephansplatz). There is a S-Train station (Dammtor) about 300yds away. It is a great connection to the airport (30min) and about 10-20min from just about every attractionyou would want to visit in Hamburg. There are some nice restaurants around the corner which is convenient. The breakfast buffet was nice,... More 

Helpful?
1 Thank Kevin S
tredegar
Level Contributor
120 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed March 21, 2016

Stayed here for 4 nights and had a great time. Check in was fast and efficient and our room was spotless and cleaned daily. Breakfast was lovely and regularly replenished by friendly waitresses. The location couldn't be better being a 30 second stroll to the smaller Alster lake. All the front of house staff went out of their way to... More 

Helpful?
Thank picture1Tredegar
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Amenities

Highlights
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Room Service
  • Laundry Service
  • Multilingual Staff

Additional Information about Hotel Alster-Hof

Address: Esplanade 12, 20354 Hamburg, Germany
Location: Germany > Hamburg
Price Range: $106 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Alster-Hof 3.5*
Number of rooms: 108
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Also Known As:
Alster Hof Hamburg
Alster Hof Hotel Hamburg
Hotel Style:
#34 Family Hotel in Hamburg
#49 Romantic Hotel in Hamburg
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