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Novum Hotel Alster Hamburg St. Georg

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137 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Durban, South Africa
Level Contributor
7 reviews
6 hotel reviews
2 of 5 stars Reviewed 1 week ago

Arrived around 5 pm to the most unfriendly welcome from the chap at Reception. The room was so small that the bathroom door could not even open properly. I had no place to put my suitcase so I had to sleep next to it on the bed. The worst part is that it is not a cheap Hotel. The WiFi... More 

Helpful?
Thank Stephen S
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 31, 2016 via mobile

Went here for two nights with my girlfriend. The hotel is located very near the Hauptbahnhof, which is perfect, should you come by train. It is also only a very short walk for the shops and the City-centre. It's a small hotel with very small rooms. We didn't mind, as we were rarely at the room. Breakfast is okay by... More 

Helpful?
Thank Pierre B
NovumGroupHotels, Leiter Gästebetreuung at Novum Hotel Alster Hamburg St. Georg, responded to this review

Dear Pierre, Thank you very much for your positive feedback. We are delighted that you had a nice stay in our Hotel Alster. We would be very pleased if we can welcome you again soon. Kind regards, Guest Relations Team More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 19, 2016 via mobile

We spent 3 nights at this hotel. First of all, the hotel is in a refurbished old building. This means the rooms are very small. This tends not to bother me as we only sleep and shower in them. You wouldn't want to be spending a lot of time in them in gorgeous Hamburg anyway. The staff were very professional... More 

Helpful?
Thank Ronny A
1 review
1 of 5 stars Reviewed April 9, 2016 via mobile

We stayed in bedroom for 3 during two days and were really disapointed. The room was really small. The bed sheets were small as if it was for kids. The breakast is OK but I do not recommend this hotel it doesnt worth the price. The standard service is really low for a 3 star hotel.

Helpful?
Thank Alexandre A

Travelers are raving about these Hamburg hotels

Worcestershire UK
Level Contributor
88 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed January 26, 2016

This hotel is just far enough away from the hbf to be quiet, yet is still only a short walk to the transport links and the Alster lake. A lot of folk have said the single rooms are small, so I booked a double for the same price on Booking .com. Everything was clean and nice. Free Wifi worked well.... More 

Helpful?
Thank sleepytopcat
Milton Keynes, United Kingdom
Level Contributor
189 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed December 17, 2015

Booked hotel through Booking.com as always. Great location, 400 meters from railway station. Central to all Christmas markets and walking distance to many of the sightseeing places. Reasonable price, breakfast included which was very good. Only thing is we paid for upgrade to queen bed however, room very small, en suite very small and had two single beds! But not... More 

Helpful?
Thank Alyson T
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 21, 2015 via mobile

It's nice and clean, but zero frills. No kettle, no in-room iron and sub-student accommodation furniture. The room was tiny and the carpet wasn't a looker. That said, the location's great for the central station and the staff are friendly. The guy on the desk when I arrived around 10pm couldn't speak much English, but why should he? We managed... More 

Helpful?
Thank Dob R
Dusseldorf, Germany
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed October 15, 2015

Overview: Hotel is classed as 3 Star, very close to Train station and a few restaurants. Staff: Reception was really pleasant, helpful and was generally good. In breakfast room they did not really talk to anyone or respond to anyone, I felt more that I was in the way. Breakfast: Simple breakfast, they did have scrambled eggs but that was... More 

Helpful?
Thank scunnin224
Iasi County, Romania
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 9, 2015

We enjoy it, a nice hotel, clean, quiet, good breakfast, and close to main station Hauptbahnhof, and city center. The room was very small, we barely had space for the luggage. Nice staff also, but the prices are a bit expensive for the small space.

Helpful?
Thank GianinaD84
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 6, 2015 via mobile

We had a booking to a another hotel, but it was overbooked so we were "guided" to this hotel. The room was at 5th floor, it was hot like a sauna. There was two windows to open, but those didn't help at all. No ventilation at all, outcluding the toilets ventilation which didn't work. Staff was -3, doing all other... More 

Helpful?
1 Thank matti P
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome home - the Novum Hotel Alster Hamburg St. Georg - in the most exciting and oldest part of the Hanseatic city scene at Pure Life. The central location between the main station and the Alster allows both to achieve the business and the leisure traveler all the targets in Hamburg quickly and easily. The Novum Alster Hotel St. Georg is comfortable and contemporary in design, functional rooms in various categories, free Wi-Fi and an extensive breakfast buffet await every visitor in a newly designed Hotel after its opening in April 2014. Just steps away are found in the "Long line" numerous shops and restaurants for every taste. ... more   less 

Additional Information about Novum Hotel Alster Hamburg St. Georg

Address: St. Georgstr. 10, 20099 Hamburg, Germany (Formerly Aachener Hof)
Location: Germany > Hamburg > St. Georg
Price Range: $75 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novum Hotel Alster Hamburg St. Georg 3*
Number of rooms: 35
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Also Known As:
Aachener Hof Hamburg
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