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Ibis Hamburg Alster Centrum

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#64 of 318 Hotels in Hamburg
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Ibis Hamburg Alster Centrum
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1,145 Reviews from our TripAdvisor Community

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Showing 278: English reviews
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Egypt
Reviewed 6 days ago NEW

Review collected in partnership with Accorhotels.com
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Thank ueno18
IbisAlster, Manager at Ibis Hamburg Alster Centrum, responded to this review

New York City, New York, USA
HOTEL’S FAVORITE REVIEW
Reviewed January 26, 2017

stayed here in October 2016. perfect location, not far from the main train station. and all other transportation close by. also easy walk into town. the staff was very friendly. the hotel was clean. breakfast was very good. nice restaurants in the area. can recommend staying here.

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1Thank dutchbuis
About Hotel's Favorite Review
IbisAlster, Manager at Ibis Hamburg Alster Centrum, responded to this review

Dear guest (dutchbuis), thanks for your super review. We were very pleased with your praise. We hope to see you again soon. Best regards Hasan Karadas Hotel manager

Angra do Heroismo
Reviewed 3 weeks ago

Good enough hotel for a short stay, with standard Ibis rooms which tend to be a little small. The location is not the best in my opinion since you are at least a kilometer away from the city centre and when it gets cold you don´t feel like walking that much to have a bite. Overall a decent property but...

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Helpful?
Thank Adriano R
IbisAlster, Manager at Ibis Hamburg Alster Centrum, responded to this review

Dear guest (Adriano R), thank you for taking the time to write to us following your stay at Ibis Hotel Hamburg Alster Centrum. Ibis Hotel establishments are dedicated to offering you the best possible service for your stays, and your opinion is very important to us. I very much regret that the location our downtown hotel (900m to the center)...

Oeiras, Portugal
Reviewed 3 weeks ago

Review collected in partnership with Accorhotels.com
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Thank rrdias
IbisAlster, Manager at Ibis Hamburg Alster Centrum, responded to this review

caldicot
Reviewed 3 weeks ago

Hotel was convenient as only 5 minute walk from the railway station. Rooms were surprisingly large and well furnished. Only moan is they were too hot. Need more control over temperature. Breakfast was included in price, which was good (special deal). Only moan was slight lack of choice but not unusual for continental hotel. Early breakfast available from 4am but...

Review collected in partnership with Accorhotels.com
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Thank Richard s
IbisAlster, Manager at Ibis Hamburg Alster Centrum, responded to this review

Dear guest (Richard s), I thank you very much that you have taken the time after your stay at the Ibis Hotel Hamburg Alster Centrum to evaluate our hotel. The Ibis Hotel establishments are dedicated to offer you for your stays an optimal service quality. Your opinion is for us, therefore, of great interest. I am sorry that our air...

Battle, United Kingdom
Reviewed 4 weeks ago

For its category, an excellent choice. Friendly and helpful staff. 24 hour bar/cafe. Quiet rooms. Clean, spacious, well-equipped. Everything was perfect. We booked a room for two singles and were given essentially two rooms opened up together, with double beds - fantastic.

Review collected in partnership with Ibis Hotels
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Thank MOTononon
IbisAlster, Manager at Ibis Hamburg Alster Centrum, responded to this review

Dear guest (MOTononon), I thank you very much that you have taken the time after your stay at the Ibis Hotel Hamburg Alster Centrum to evaluate our hotel. The Ibis Hotel establishments are dedicated to offer you for your stays an optimal service quality. Your opinion is for us, therefore, of great interest. About your words of praise, we are...

Bedford, United Kingdom
Reviewed 4 weeks ago via mobile

Typical city centre ibis: clean, tidy with pleasant and helpful staff; they even sorted some parking for our car that was too tall to fit in the 1.9m carpark. On the downside, the room was very warm and the air con was too noisy and ineffective so meant sleeping with the window open: not good in a city centre! Pillows,...

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Helpful?
Thank sunphish
IbisAlster, Manager at Ibis Hamburg Alster Centrum, responded to this review

Dear guest (sunphish), thank you for your review. I am pleased that you were largely satisfied. I regret that your room was too loud. For this I would like you to apologize. During your next visit, please let us know so that we can give you a quieter room. I also very much regret that our new product / services...

Stockholm, Sweden
Reviewed January 18, 2017

As regular guests at Ibis Alster, we appreciate the availability, central location, reasonable pricing, clean and clear localities, fresh breakfast arrangements, plus the professional and service-minded staff. The existence of a good garage is an asset. It is all good value for money - even more so if the lift (singular!) would work a bit swifter...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 192leifs
IbisAlster, Manager at Ibis Hamburg Alster Centrum, responded to this review

Dear guest (192leifs), thanks for your great feedback. We are very happy about your satisfaction. We hope to see you again soon. Best regards Hasan Karadas Hotel manager

New York City, New York
Reviewed January 16, 2017 via mobile

The hotel is perfect. Inexpensive, clean, modern & had a view of the Hamburg Harbor. The bar & restaurant was cozy & perfect for guests like us that arrived in the late evening. Location was convenient within walking distance to the center of Hamburg & the Rathaus. I would highly recommend this hotel to anyone visiting Hamburg.

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Thank Katharine G
IbisAlster, Manager at Ibis Hamburg Alster Centrum, responded to this review

Dear guest (Katharine G), Thank you for your great rating. We were very happy about it. We hope to see you again soon. With kind regards Hasan Karadas Hotel manager

Manchester, England
Reviewed January 2, 2017

We spent a couple of nights in this hotel, a six minute walk from Hamburg's train station and very close to the Alster. It has a nice feel, a kind of urban chic meets industrial grunge, in a nice way. The staff were lovely. The only slight downside is a certain amount of train noise in the early hours of...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Oversetter
IbisAlster, Manager at Ibis Hamburg Alster Centrum, responded to this review

Dear guests (Oversetter), thank you for your great rating. We were very pleased. I very much regret that your room was too noisy. For your next stay we ask you to inform us, so that we can give you a quieter room. We hope to see you again soon. Best regards Hasan Karadas Hotel manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Located 200 m from the railway station and 12 km from Hamburg airport, the Ibis Hamburg Alster hotel offers 165 airconditioned rooms with free WiFi Internet access, including 2 with facilities for persons with limited mobility, the bar with snacks served 24 hours. The hotel also features 4 meeting rooms. WiFi in the lobby and bar are free of charge. The City, the Alster and its lake and the Alsterarkaden are very close by. The Operettenhaus theatre, the musicals, the harbor and the Hamburger Staatsoper opera house are just a few kilometres away. ... more   less 

Additional Information about Ibis Hamburg Alster Centrum

Address: Holzdamm 16, 20099 Hamburg, Germany
Location: Germany > Hamburg
Price Range: $90 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Hamburg Alster Centrum 2*
Number of rooms: 165
Reservation Options:
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Also Known As:
Ibis Hamburg Alster Hotel Hamburg
Accor Hamburg Alster
Hotel Style:
#12 Green Hotel in Hamburg
#75 Business Hotel in Hamburg
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Questions & Answers

Here's what travelers have asked, with answers from Ibis Hamburg Alster Centrum staff and other travelers.
6 questions
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Questions? Get answers from Ibis Hamburg Alster Centrum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try and get a room that faces the road, not the trainstation.”
 of 5 bubbles solruns, Dec 7, 2016 | Read review
“Avoid rooms near the front [road noise] and the especially the back [train noise]”
 of 5 bubbles Great_Beeleigh, Nov 23, 2016 | Read review
“Get only close to elevator so no need to lug luggage up the stairs”
 of 5 bubbles laurayinmay, Mar 31, 2016 | Read review
“Rooms can be quite warm, so make sure you sort aircon out.”
 of 5 bubbles RedmondMerseyside, Mar 2, 2016 | Read review
“Go for a high floor to avoid railway noise but it's not too bad anyway!”
 of 5 bubbles F11PSY, Dec 26, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question