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TRYP by Wyndham Hamburg Arena

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TRYP by Wyndham Hamburg Arena
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354 Reviews from our TripAdvisor Community

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Showing 59: English reviews
Cncinnati
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Situated on the outskirts of Hamburg while the TRYP is probably cheaper than most other hotels in Hamburg, it definitely needs a facelift. The hotel badly needs a renovation; the rooms lack air conditioning; we were shocked when we checked in to the hotel and realized that the rooms did not have central AC. This seems like a basic requirement;... More 

Helpful?
Thank Jhulelal
Pescara, Italy
Level Contributor
107 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 stars Reviewed June 17, 2016

Engaged in a meeeting near the zoo, I found this hotel a good solution for my needs. High value for money.

Review collected in partnership with TRYP Hotels

Helpful?
Thank Francesco D
H7550, General Manager at TRYP by Wyndham Hamburg Arena, responded to this review

Dear Francesco, thank you very much for your nice comments, I really hope to welcome you again in Hamburg soon. Greetings, Heiko Lucht General Manager More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 12, 2016 via mobile

We booked this hotel purely based on its location for the arena. It was perfect we walked there within 20-30 minutes, although there is a shuttle bus between certain times for around €2. Hotel was clean and tidy, staff were fantastic and easy to talk to, and helped with everything we needed!! For the price we paid it was perfect... More 

Helpful?
Thank Rosie H
H7550, General Manager at TRYP by Wyndham Hamburg Arena, responded to this review

Dear Rosie, thank you very much for your positive comments and that you found such nice words. My Team and I are very thankful and satisfied that you had such an enjoyable stay at our hotel and in Hamburg. Kind regards and hope to see you again soon, Heiko Lucht General Manager More 

Level Contributor
7 reviews
3 of 5 stars Reviewed April 29, 2016 via mobile

Nice room, not very big but nice and clean, comfy beds, large bathroom in comparison. Nice breakfast, average number of food/beverage options. Tasty food. This hotel was booked for us via a supercitytrips deal; we got good quality for the amount of money we paid.

Helpful?
Thank Jetty B
H7550, Manager at TRYP by Wyndham Hamburg Arena, responded to this review

Dear Jetty. Thank you very much for taking your time and giving us such a great Feedback. We are very pleased to hear that you enjoyed your stay with us. We hope to welcome you again soon. Kind regards, Leslie Keane Executive Assistant Manager More 

Genoa, Italy
Level Contributor
3 reviews
1 of 5 stars Reviewed April 6, 2016 via mobile

I book 2 room We ask doubble bed and we have only twinbeded..... And we are 2 men..... Also they give us only smoking room. The day after they give finally new room but i have to pay extra 20 eur for night..... I think is very bad service I never come back

Helpful?
Thank Marcello D
H7550, Manager at TRYP by Wyndham Hamburg Arena, responded to this review

Dear Marcello. Thank you very much for your bookign in our Hotel and for taking your time and giving us a Feedback. Unfortunately you only booked a double bed room. Our Doublerooms only have one double bed. The TWIN Category is a superior room with two double beds in it. These room category has an additional cost of 20€ a... More 

Travelers are raving about these Hamburg hotels

Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 19, 2015 via mobile

We stayed in this Hotel for 6 Nights and we enjoyed a lot. Rooms are very good and peaceful. Bathroom is very small. The reception people is much co operative in all aspects. Hotel is having it's own small garden and tea point which is very beautiful and I had spend my Life's memorable time in this garden as it... More 

Helpful?
Thank rrtrade
H7550, General Manager at TRYP by Wyndham Hamburg Arena, responded to this review

Dear hotel guest, thank you very much for taking the time to comment your stay at the TRYP Hamburg Arena. My team and I are very thankful for the words of praise you found. Honest and constructive feedback always helps to improve, in your case it's also motivation and confirmation that we are on the right track! Hope to see... More 

London, United Kingdom
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed September 22, 2015

i booked this hotel months ago and specified non smoking suite i arrived and was sent to a room which was definately not non smoking and the staff on reception knew it was not and still sent me there after complaining i was given another room not a suite which was tiny and WIFI did not work the hotel was... More 

Helpful?
1 Thank andy l
H7550, Front Office Manager at TRYP by Wyndham Hamburg Arena, responded to this review

Dear Andy. Thank you very much for taking your time and giving us a Review to your booking in our Hotel. On the day of your arrival we were fully booked so unfortunately we could not satisfy the Preference of having a non Smoking room in your room category of a superior room. In the booking it is just a... More 

Yorkshire, United Kingdom
1 review
4 of 5 stars Reviewed September 15, 2015

Excellent staff, particularly the very friendly cleaners. Reception staff always on hand to assist with local geography questions. Clean and tidy room, cheap minibar. Didn't eat in the restaurant as plenty of cafes, restaurants close by.

Helpful?
Thank SteveKaren1968
H7550, Assistant Front Office & Reservations Manager at TRYP by Wyndham Hamburg Arena, responded to this review

Dear Steve, Thank you for your review and your comment. We are glad that you enjoyed the stay in our hotel so much. We also want to say thank you for the praise on the staff from the housekeeping and the reception. We are looking forward to welcome you here again. Kind regards Carolin Lohse Assistant Front Office & Reservations... More 

Surrey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 1, 2015 via mobile

After reading several scathing reviews, my family and I were rather apprehensive about staying at this hotel (when we booked it months ago the reviews were good). We need not have worried, it was a very pleasant stay in a newly refurbished room which was bright and airy and very clean. Maybe some of the older rooms are not as... More 

Helpful?
1 Thank SurreyFamilySurrey
H7550, Assistant Front Office & Reservations Manager at TRYP by Wyndham Hamburg Arena, responded to this review

Dear traveller, Thank you for your great review and your nice comment. We are glad that you and your family enjoyed the stay in our hotel and your family room so much. All our rooms have the same standard as the room you and your family were in. Only six double rooms we renovated last year to cover the allergy... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The 3 star Mercure Hotel Hamburg Arena has 105 comfortable rooms and is located a stone's throw from the O2 World Hamburg and the Imtech Arena in north-west Hamburg. Local public transport links will take you directly to all musical theater venues and into the heart of the city center. Hamburg International Airport is just a few minutes away by taxi. Hotel guests can use the hotel mini gym and sauna free of charge. ... more   less 

Additional Information about TRYP by Wyndham Hamburg Arena

Address: Kieler Strasse 333, 22525 Hamburg, Germany (Formerly Mercure Hotel Hamburg Arena)
Location: Germany > Hamburg > Eimsbüttel
Price Range: $64 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — TRYP by Wyndham Hamburg Arena 3*
Number of rooms: 105
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Also Known As:
Holiday Inn Hamburg
Hamburg Holiday Inn
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