We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I always enjoy any stay at a Best Western. This was no exception. Polite staff, clean, comfortable and fully modern. Good food selection at reasonable prices given close to a major International airport. Wifi fast and I will stay again next time in the city....More
Thank Ian M
Response from schoenmathias, Verkaufsleiter at Best Western Premier Alsterkrug HotelResponded July 7, 2016
Thank you for your compliments regarding your recent stay at the Alsterkrug Hotel.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us...More
Yesterday I spend one night in this Hotel. As it is really Close to the Airport and I had an early flight in the morning the travel agencybooked this one and I can tell you that it is really nice. Good Service and good gym....More
Thank Sal D
Response from schoenmathias, Verkaufsleiter at Best Western Premier Alsterkrug HotelResponded May 13, 2016
Dear Sal D,
Thanks a lot for taking the time to give us some further details about your recent stay at the Alsterkrug Hotel. We hope, you had a safe flight and a good time in Hamburg! We truly appreciate your compliments regarding our service...More
The location was best for my stay as I had an examination just down the street from where the hotel was. It was very close to the airport as well. The Alsterdorf Damm bus stop happens to be just in front of the hotel, the...More
Review collected in partnership with Best Western
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Sanad Al-Islam ... S
Response from schoenmathias, Verkaufsleiter at Best Western Premier Alsterkrug HotelResponded April 29, 2016
Dear Sanad Al-Islam,
Thank you for having been our guest and we hope your examination has been successful and you had a safe journey back home!
We are happy that you were satisfied with our personal service as we attach great importance to our philosophy...More
Unlike U.S. Best Western "Premiers" I've visited, this hotel was a luxurious property. My room was large; the bed was comfortable and had high-quality linens. The bathroom was large and had nice toiletries.
I ate at the restaurant three times. The food was very good....More
Response from schoenmathias, Director of Sales at Best Western Premier Alsterkrug HotelResponded April 15, 2016
Thank you so much for this positive feedback and your kind words. We truly appreciate your compliments regarding your room, our service quality as well as our Hanseativ dishes at the Alsterkrug Restaurant and we are glad that you enjoyed your time at...More
Stayed here during my vacation. Nice hotel with a beer garden in the back. The rooms where well equipped and very clean. Generously equipped coffeemaker and tea in the rooms. Great breakfast. Easy to find and easy to find parking. Very friendly and helpful staff.More
Response from schoenmathias, Verkaufsleiter at Best Western Premier Alsterkrug HotelResponded February 2, 2016
Thank you for taking the time to give us some further details about your recent stay at the Alsterkrug hotel.
We are pleased that you have been our guest and that you were satisfied with your room, the personal service as well as...More