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Best Western Plus Hotel St. Raphael

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Adenauerallee 41, 20097 Hamburg Germany
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Traveler (97)
Room & Suite (126)
Dining (26)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Best Western Plus Hotel St. Raphael is a luxury hotel right in the city centre, ideal for a business trip, city break or your family holiday. It is just a short walk to the main shopping district, many local attractions and the main train station. All 118 rooms feature unique and comfortable decor and timeless elegance. Savour a culinary experience in our restaurant "St. Raphael". And after a long day, enjoy a drink in our "Captain's Corner" bar, or do sport in our fitness area high above Hamburg's rooftops. One conference room with plenty of natural daylight will hold up to 40 people. The Best Western Plus Hotel St. Raphael is a pure non-smoking hotel. In Hamburg a culture & tourism tax is levied on private overnight stays. This is already included in the price. From the beginning of January 2020 until the end of March 2020, renovation measures will take place in our lobby and bar. Our service offer will not be affected by this.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Newspaper
Parking
Free internet
Wifi
Public wifi
Internet
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Meeting rooms
Fax / photocopying
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Hair dryer
Telephone
Iron
Wake-up service / alarm clock
Minibar
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, German

Location

Full view
100Great for walkers
Grade: 100 out of 100
59Restaurantswithin 0.3 miles
12Attractionswithin 0.3 miles
547Reviews8Q+A27Room tips
Traveler rating
  • 133
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  • 23
  • 9
Time of year
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  • English
Popular mentions
The hotel's location is very convenient: just a few minutes from the central station but quiet nonetheless. My room was large and very comfortable, the breakfast choice was large, varied and delicious. All the staff were friendly, helpful and efficient. I would definitely stay there again.
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Review collected in partnership with Best Western
Response from straphael1, Direktionssekretärin at Best Western Plus Hotel St. Raphael
Responded 2 weeks ago
Dear cozdor, Thank you very much for your great review. We are delighted that you have felt at home with us and would be happy to welcome you back to our house during your next stay in Hamburg. Kind regards, Britta Mietzner Direktionssekretärin
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For the price we payed we had a nice room with bathroom and even a separate area with sofa and television and a tiny kitchen. I woke up a lot because of street noise and I guess there must be a metro line below the street because the room was shaking a bit every x minutes from the early morning on. Location is at 500m from the Hautbahnhof were a lot of connections are available.
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Response from straphael1, Sales & Marketing at Best Western Plus Hotel St. Raphael
Responded Oct 7, 2019
Dear John K, Thank you very much for taking the time to evaluate our house. Unfortunately, a hotel near the city has a certain noise level. We hope that your stay has not been overshadowed by this. Best regards Isabell Bemfert Sales & Marketing
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Ok. Positives Great location, close to train station, restaurants etc Fantastic and helpful staff; exceptional Clean and efficient Nice bar Negatives Room is a bit small The local area is a bit seedy but not threatening Rooms can get hot at night Having said this this is three star not four. I have stayed in 4-5 star hotels and know the difference. Overall good experience
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Response from straphael1, Direktionssekretärin at Best Western Plus Hotel St. Raphael
Responded Sep 12, 2019
Dear Allder, Thank you very much for your good rating. We are pleased that you felt comfortable in our house. We have different room categories, which also differ in size. All our rooms are equipped with air conditioning. Please ask for the next higher category with your next booking. We will be happy to welcome you back to our house on your next visit to Hamburg. Kind regards, Britta Mietzner Director´s secretary
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The hotel offered the service and comfort you expect from Best Western. My girlfriend didn't feel safe along the street. The lively, parallel Steindamm street almost feels better. Our room faced the backyard, so it was quiet, but there's a rumble from the subway.
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Response from straphael1, Direktionssekretärin at Best Western Plus Hotel St. Raphael
Responded Sep 12, 2019
Dear Troubadour, Thank you very much for your assessment. We are happy that you enjoyed your stay at our hotel. Looking forward to see you again soo. Kind regards, Britta Mietzner Director´s secretary
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A short walk from the station - which has a train direct from the airport- will bring you to the Best Western. We walked, and as some people have pointed out, you do get to see all sorts of people, but no issues. A taxi is a cheap option from the station should you not wish to walk. The staff are all friendly and helpful, from checking in, through to helping with location and advice and offering great advice on which gin to have. We found the location to be ideal for what we wanted, no issues with housekeeping, our room was clean and well maintained, the battery was changed in the air con remote on our 2nd day and can’t really say we noticed the subway noise up on the 3rd floor. The bar staff were efficient, polite and attentive, with a good manner about them, helping me choose which gin to go for. We didn’t eat in the restaurant and we noticed that it was closed on Sunday evening - not sure if this was a one off or part of the Sunday trading laws in Hamburg ( nearly everywhere is closed ). Overall good accommodation and friendly staff for a reasonable price, what’s not to like?
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Response from straphael1, Direktionssekretärin at Best Western Plus Hotel St. Raphael
Responded Aug 27, 2019
Dear welshman279, Thank you very much for your nice review. We are happy that you enjoyed your stay at our hotel. Looking forward to welcome you again soon. Kind regards, Britta Mietzner Direktionssekretärin
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Previous
PRICE RANGE
$85 - $179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western st raphael, best western hamburg, hamburg best western, best western hotel hamburg
LOCATION
GermanyHamburgSt. Georg
NUMBER OF ROOMS
118
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Frequently Asked Questions about Best Western Plus Hotel St. Raphael
Which popular attractions are close to Best Western Plus Hotel St. Raphael?
Nearby attractions include EscapeDiem (0.2 miles), TeamEscape Hamburg (0.2 miles), and Museum für Kunst und Gewerbe (0.3 miles).
What are some of the property amenities at Best Western Plus Hotel St. Raphael?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Best Western Plus Hotel St. Raphael?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Best Western Plus Hotel St. Raphael?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Best Western Plus Hotel St. Raphael?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Best Western Plus Hotel St. Raphael?
Conveniently located restaurants include Ristorante Il Buco, Thai & indisches Restaurant Curry Lounge, and Singh Indian Restaurant.
Are there opportunities to exercise at Best Western Plus Hotel St. Raphael?
Yes, guests have access to a fitness center during their stay.
Is Best Western Plus Hotel St. Raphael located near the city center?
Yes, it is 0.2 miles away from the center of Hamburg.
Are any cleaning services offered at Best Western Plus Hotel St. Raphael?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Hotel St. Raphael offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Best Western Plus Hotel St. Raphael?
The staff speaks multiple languages, including English and German.