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Best Western Plus Hotel St. Raphael

Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
Traveler (97)
Room & Suite (126)
Dining (26)
Certificate of Excellence

About

#73 of 334 hotels in Hamburg
Location
Cleanliness
Service
Value
Certificate of Excellence
Best Western Plus Hotel St. Raphael is a luxury hotel right in the city centre, ideal for a business trip, city break or your family holiday. It is just a short walk to the main shopping district, many local attractions and the main train station. All 118 rooms feature unique and comfortable decor and timeless elegance. Savour a culinary experience in our restaurant "St. Raphael". And after a long day, enjoy a drink in our "Captain's Corner" bar, or do sport in our fitness area high above Hamburg's rooftops. One conference room with plenty of natural daylight will hold up to 40 people. The Best Western Plus Hotel St. Raphael is a pure non-smoking hotel. In Hamburg a culture & tourism tax is levied on private overnight stays. This is already included in the price.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Newspaper
Parking
Free internet
Wifi
Public wifi
Internet
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Meeting rooms
Fax / photocopying
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Non-smoking rooms
Blackout curtains
Air conditioning
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Hair dryer
Safe
Telephone
Iron
Wake-up service / alarm clock
Minibar
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Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, German

Location

Full view
100Great for walkers
Grade: 100 out of 100
56Restaurantswithin 0.3 miles
12Attractionswithin 0.3 miles
523Reviews
8Q+A
26Room tips
Traveler rating
  • 122
  • 278
  • 93
  • 21
  • 9
Time of year
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Popular mentions
First off, would I stay here again? Yes I would All the staff very attentive and pleasant Great location near main train station for sightseeing Really comfy bed and the room was clean and quiet Very good air con Amenities for tea/coffee in room Good powerful warm shower
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Response from straphael1, Direktionssekretärin at Best Western Plus Hotel St. Raphael
Responded 4 weeks ago
Dear Andy S, Thank you very much for your nice assessment. We are ery happy that you enjoyed your stay and and had a good time in Hamburg. Looking forward to welcoming you again soon. Kind regards, Britta Mietzner Director´s secretary
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We stayed at the Beat Western Plus - St. Raphael for an overnight visit to the city during Hamburg’s Harbor Festival. The front desk staff were great and very eager to help in any way. The room was clean and adequate. The breakfast buffet was good, but I would suggest overpriced. The location is good - a 7 minute walk to the Central Station. Oddly, it seems as though the hotel sits directly above a subway line. Every 3-5 minutes there is a low rumble in the building as a subway train passes. Luckily the subway does not seem to run 24 hours a day.
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Response from straphael1, Direktionssekretärin at Best Western Plus Hotel St. Raphael
Responded May 27, 2019
Dear chriscE8607QU, Thank you very much for your nice assessment. We are happy that you enjoyed your stay at our hotel and had a great time in hamburg. Looking forward to welcoming you again soon. Kind regards, Britta Mietzner Director´s secretary
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The location is fine and walkable from Hamburg Hbf. The hotel itself is starting to feel a little run down, which hits you when you get in the lift. The rooms are on the smaller side of things, so a couple with baggage will find it hard. It is also right above an underground train line and next to a main road so that can impede your sleep quality a little.
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Response from straphael1, Direktionssekretärin at Best Western Plus Hotel St. Raphael
Responded Apr 3, 2019
Dear troy271, thank you very much for your assessment. Its a pitty that we could not fully satisfy you of our hotel. We have different rooms types of different size. Please ask for the next higher categorie for your next stay. looking forward to welcoming you again soon. Kind regards, Britta Mietzner Director´s secretary
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We stayed at the hotel for a single night during a weekend trip to Hamborg. Parking in a gated area, very helpful staff and a clean, luxurious room. All in all a great experience. Only negative comment is that you can hear the underground trains (was our guess) 24 hours a day - like a low rumbling from afar every 5-10 minutes. A bit annoying at nighttime. We stayed at the 2nd floor, not sure if the problem is the same at higher floors.
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Response from straphael1, Director´s secretary at Best Western Plus Hotel St. Raphael
Responded Nov 28, 2018
Dear 63dittec, thank you very much for your nice assessment. We are happy that you enjoyed your stay. We regret that your sleep was interrupted by the underground trains. However, we can actively do nothing against the underground noise and have to rely on the further development of the Hochbahn Hamburg here. Looking forward to welcoming you again soon. Kind regards, Britta Mietzner Director´s secretary
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This is a no frills 4 star hotel geared mainly to the business market, but fine for our needs, and we had no complaints or issues. WE did not need dinner here because there are so many restaurants within 10 mins walk, nor did we need breakfast because wherever we were going for the day had so many local cafés, so I cannot comment on the catering. Our room was compact (i.e. standard for Europe), but very clean, and quiet (at the back of the hotel), with a small fridge, a safe and a decent shower/toilet: some have commented on U bahn noise in a nearby tunnel, but it was pretty faint and we only noticed the rumble every 10 minute because the rest was so quiet. Not a problem. (and we live in a small town which is very quiet, so we are sensitive to noise) WE sought this out for the location....a 6 euro taxi fare to and from the main station when we had luggage, or a 10 minute walk otherwise. Mainline trains, U and S bahn trains at the station (which also has 3 supermarkets and numerous bakeries for rolls, croissants etc.). Ideal for an early start and a short walk back on tired little legs after a long day out. Helpful reception staff who speak good English. Nearby is the Arts and Crafts Museum, and many Turkish and Middle Eastern restaurants......and some are excellent. The first few hundred yards from the station are a little grotty because many refugees hang out here, but there was absolutely no sense of threat (and there is a highly visible police presence). Alas main line stations' surroundings are usually a little soulless! The hotel had absolutely no security issues at all. So if you want a good location, this is a place to start.
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Response from straphael1, Direktionssekretärin at Best Western Plus Hotel St. Raphael
Responded Nov 13, 2018
Dear ihbScotland, Thank you very much for your nice assessment. We are happy that you enjoyed your stay and had a good time in Hamburg. Looking forward to welcoming you again soon. Kind regards, Britta Mietzner Dircetor´s secretary
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PRICE RANGE
$88 - $164 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western st raphael, best western hamburg, hamburg best western, best western hotel hamburg
LOCATION
GermanyHamburgSt. Georg
NUMBER OF ROOMS
118
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