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Best Western Plus Hotel St. Raphael

432 reviews
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Traveler (76)
Room & Suite (40)
Dining (8)
Overview
  • Excellent20%
  • Very good56%
  • Average19%
  • Poor4%
  • Terrible1%
Travelers talk about
“nice hotel”(15 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (432)Write a Review
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4
Show reviews that mention
All reviewsnice hoteltypically germanwalk in wardrobetrouser pressshower capsmall fridgelong weekend in hamburgnice bar areaaverage hotelrooms are cleanfew minutes walkeach morningnice sizehotel roomtea and coffeeconvenient locationbed was comfortable
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1 - 5 of 156 reviews
Reviewed 3 weeks ago

The staff are friendly and the rooms are clean. However, the rooms are not very big, and the decor is old-fashioned. The hotel is also located not far from the main station, which can be practical if you travel by train, but the area that...More

Thank Claire M
Response from straphael1, Direktionssekretärin at Best Western Plus Hotel St. RaphaelResponded 2 weeks ago

Dear Claire M, thank you very much for your assessment. We have different room categories in our hotel with different sizes. When booking next time, please do not hesitate to ask for the next higher categorie. We are looking forward to welcome you again soon....More

Reviewed December 18, 2017

We had a three night stay here last weekend. Our room was spotless and the beds very comfy. It is a 10 minute walk from the train station, and as such isn't in such a desirable area and as is normal around a train station,...More

Thank Sarah M
Response from straphael1, Direktionssekretärin at Best Western Plus Hotel St. RaphaelResponded 3 weeks ago

Dear Sarah M, thank you very much for your response. We are happy that you enjoyed your stay at our hotel. Looking forward to welcome you again soon. Kind regards, Britta Mietzner Director´s secretary

Reviewed December 11, 2017 via mobile

Well, I generally like the places I stay. But there are sometimes exceptions. Like this one. The room they gave me was miniscule - but worse than that, it had a smell which would not go away. My plea to change the room or do...More

Thank Frickelbude
Response from straphael1, Direktionssekretärin at Best Western Plus Hotel St. RaphaelResponded December 13, 2017

Dear Frickelbude, We regret that your stay was not completely satisfactory and we are sorry to have received your negative review as well on this platform, in spite of having come to a mutual agreement with you before your departure. Regards, Britta Mietzner Director´s secretary

Reviewed November 22, 2017

this hotel is really good and the rooms are in excellent condition. very well kept, very friendly staff and the breakfast is amazing. the beds are really comfortable and it is next to the main station where one can reach any part of the city...More

Thank Patrick M
Response from straphael1, Direktionssekretärin at Best Western Plus Hotel St. RaphaelResponded November 27, 2017

Dear Patrick M, thank you very much for your nice assessment. We are happy that you enjoyed your stay and that our buffet breakfast gave a good start to your day. Looking forward to welcome you again soon. Kind regards, Britta Mietzner Direktionssekretärin

Reviewed September 23, 2017

This hotel had everything we needed for our 2 night, one day look at Hamburg. It is possible to walk from the railway station - we didn't think we were ever going to get there but probably not much more than 1 km. The room...More

Thank Marilyn50
Response from straphael1, Direktionssekretärin at Best Western Plus Hotel St. RaphaelResponded September 27, 2017

Dear Marilyn50, thank you very much for your nice assessment. We are happy that you enjoyed your stay and had a nice time in Hamburg. Looking forward to welcome you again soon. Kind regards, Britta Mietzner Director´s secretary

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About
Amenities
Top amenities
Room Service
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Multilingual Staff
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Room amenities
Minibar
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Details
Price range
$91 - $182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#57 Luxury Hotel in Hamburg
#62 Business Hotel in Hamburg
#64 Romantic Hotel in Hamburg
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$91 - $182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#57 Luxury Hotel in Hamburg
#62 Business Hotel in Hamburg
#64 Romantic Hotel in Hamburg
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (76)
Room & Suite (40)
Dining (8)
Pool & Beach (1)
Hotel & Grounds (71)
Bathroom (14)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
Alcofrolic
April 16, 2017|
AnswerShow all 2 answers
Response from straphael1 | Property representative |
Hello! Sorry, but we do not rent cars. At the main station, about 500 m from the hotel, are a few car rentals. Kind regards, Britta Mietzner Direktionssekretärin
0
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Summersunshin3
February 2, 2017|
Answer
Response from straphael1 | Property representative |
Hello Summersunshin3! Yes, we have irons available. Kind regards, Britta Mietzner Direktionssekretärin
1
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Google Translation
Shakira78
November 16, 2016|
Answer
Response from straphael1 | Property representative |
Hello! All our rooms are equipped with hair driers. Looking forward to welcoming you.
0
Votes
Google Translation
Room Tips
"Try to book a high floor room"
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"The whole hotel was very quiet"
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"from the underground railway noise I would try to get a room as high as possible."
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"AS for a view of the park"
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