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Hotel Atlantic Kempinski Hamburg

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#15 of 318 Hotels in Hamburg
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Atlantic Kempinski Hamburg
Hotel Atlantic Kempinski Hamburg
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1,019 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Atlantic Kempinski Hamburg
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Showing 411: English reviews
Greater Manchester, United Kingdom
Reviewed March 19, 2016

This hotel epitomises the very best in customer service. From arrival onward one is made to feel special, valued and pampered by the staff. This was a second stay at the hotel after a four year period, and therefore it is good to report back that the standard remains just as high as it was when we first visited. The...

1Thank PadraigL54
Copenhagen Region, Denmark
Reviewed March 18, 2016

Super service and a great hotel. Our room was quiet, well appointed and tasteful with a super bathroom and bed. Dinner was excellent and the breakfast was a real pleasure with lots of choice and variety, fresh and tasty. Definitely recommended.

1Thank Chris J
Reviewed March 16, 2016 via mobile

I stayed just 1 night for a conference. Reception staff was very attentive and helpful, the room was perfect (I felt like at home :D). They have gorgeous breakfast. The dinner was very tasty too, I especially liked the wine offer. Although the hotel is very luxurious (could seem snobbish) their staff makes it really warm & friendly.

Thank Jan K
Taunton, United Kingdom
Reviewed March 11, 2016

Check in was excellent and when I asked if the room had a bath or shower he checked and moved me so that I could have a bath; his attitude and effort is the difference between very good and excellent.

Thank Grahame G
Reviewed March 2, 2016 via mobile

I stayed at this hotel every time I was in hamburg for business. It is consistently high quality, rooms are comfortable and clean and wifi connection is very good. The hotel is well positioned, staff is polite and efficient. The breakfast is top stuff so leave yourself enough time to enjoy your breakfast. Recommended.

Thank Daniel A
Thrapston, United Kingdom
Reviewed February 22, 2016

I stayed here for the weekend and went to the Xmas markets. This is a grand hotel with nice large renovated rooms. The concierge is a bit useless (I think he see himself a character) he couldn't be bothered to try and book us a restaurant or recommend one , it was going to be very busy , We found...

Thank mykonrunner
Geneva, Switzerland
Reviewed January 28, 2016

The Atlantic Kempinski is definitely a wonderful hotel and has a great history! We got a great deal in a Junior Suite for four nights just after New Year's and felt quite good. Actually, we would have felt great if it hadn't been for a slightly deranged heating system throughout the hotel. Unofficially we learnt that several senior managers had...

1Thank paquisoy
Reviewed January 22, 2016 via mobile

I found this hotel very disappointing. Restaurant and bar menu choices heavy and dull. The food when it arrived was also heavy and unappetising. Bathroom smelt of drains and the bed was uncomfortable. They advertise a swimming pool but it's just a small tank and I wasn't too sure how clean it was the spa receptionist said the water was...

1Thank jan s
Hamburg, Germany
Reviewed January 20, 2016 via mobile

Met up with family for a drink in the bar. Everything was really nice, the drinks, the service and the decor were all great but the place smells like an ashtray and all of our clothes stink. I won't go back because of this and won't be recommending the place.

Thank SPG9
Moscow, Russia
Reviewed January 18, 2016

This was our second stay here, the first being a couple of years back and still extremely good. Comfortable bed, fresh fruits in room every couple of days, perfect room service and room temperature, in room Nespresso coffee for coffee maniacs. Very helpful and knowledgable concierge and generally attentive staff. But above all is the feeling of history that surrounds...

Thank Domenic C
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  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Atlantic Restaurant
Atlantic Restaurant
Cuisines: Mediterranean, European, German, Seafood, International, Central European
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Ultimate standard in service and comfort. For most demanding travellers, a first-class standard in living comfort is just as important as a perfect individual service. This is what the Hotel Atlantic Kempinski Hamburg stands for. For more than 105 years. ... more   less 

Additional Information about Hotel Atlantic Kempinski Hamburg

Address: An der Alster 72 - 79, 20099 Hamburg, Germany
Location: Germany > Hamburg
Price Range: $192 - $434 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Atlantic Kempinski Hamburg 5*
Number of rooms: 221
Reservation Options:
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Also Known As:
Kempinski Atlantic Hotel Hamburg
Hamburg Kempinski Atlantic Hotel
Hotel Style:
#6 Business Hotel in Hamburg
#6 Spa Hotel in Hamburg
#9 Family Hotel in Hamburg
#11 Romantic Hotel in Hamburg
#12 Luxury Hotel in Hamburg
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Atlantic Kempinski Hamburg staff and other travelers.
7 questions
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9 months ago
over a year ago
Barnstable, Massachusetts
6 months ago

See all questions (7)

Questions? Get answers from Hotel Atlantic Kempinski Hamburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“we had room 302, very near the elevator, no front view, but very comfortable.”
 of 5 bubbles Blirola, 2 weeks ago | Read review
“If you travel with kids - def a suite.”
 of 5 bubbles 702cs, Feb 1, 2017 | Read review
“Always ask a room with a view to the lake. Try the Junior Suites, you will never regret it.”
 of 5 bubbles B8077BKcarlosc, Nov 14, 2016 | Read review
“Do not let staff talk you in to an upgrade, no way is an Alster view worth the extra money”
 of 5 bubbles Huangchung, Nov 13, 2016 | Read review
“Lake View Rooms”
 of 5 bubbles hwh427, Oct 31, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question