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Hotel Atlantic Kempinski Hamburg

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#14 of 320 Hotels in Hamburg
Certificate of Excellence
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Hotel Atlantic Kempinski Hamburg
Hotel Atlantic Kempinski Hamburg
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882 Reviews from our TripAdvisor Community

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Showing 373: English reviews
Berlin, Germany
Level Contributor
49 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

If you like ot spend a luxury wekend in Hamburg this is the perfect place to stay. The standard is really very high and the staff is very attentive. Don't miss to have a dinner at the Atlantic restauranr and enjoy one of the signature dishes there - I recommend the lobster soup. The hotel is also very close to... More 

Helpful?
Thank Andreas P
New City, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Prior to a Norwegian fjord cruises from Amsterdam, my wife and I spent three nights in Hamburg at the Atlantic Kempinsky Hotel. Impossibly elegant, beautifully located and impeccably staffed, we could hardly have made a better choice. Air Berlin failed to transfer an entire plainload of luggage in Dusseldorf so we spent 2 days in the clothing on our backs-quite... More 

Helpful?
Thank fellowtraveller46
Middle East
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

very bad service and most of the staff were not professional as expected in a 5 star hotel like kempinski. the A/C was very poor and hot most of the time. the delivery of the car from the parking takes ages and the room service menu is very limited with 6-7 dishes only.

Helpful?
1 Thank someone332
AtlanticKempinski, Direktionsassistenz at Hotel Atlantic Kempinski Hamburg, responded to this review

Dear guest, we thank you for your recent stay with us and hope you had a pleasant journey back home. it is regrettable that we could not match all your expectations towards the Hotel Atlantic Kempinski as our every day endeavor is to grant every single guest an exceptional experience with only good memories. It would have had been very... More 

Oslo, Norway
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

The rooms, the Public areas everything has an aura of grand history....but yet top modern. The personnel refines everything...they are extremely service minded and they see Your needs before you even know you had that need..... A destination in it selves.....

Helpful?
Thank rolf65
London
Level Contributor
293 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
3 of 5 stars Reviewed 1 week ago

We chose this hotel for our anniversary after a really wonderful stay in the Kempinski in Vienna. Wished we had stayed elsewhere. We booked a superior lake view room direct with the hotel from the picture on their website. We mentioned it was our 45th wedding anniversary and asked for a nice room. On arrival we were palmed off with... More 

Helpful?
Thank multitrippers
AtlanticKempinski, Manager at Hotel Atlantic Kempinski Hamburg, responded to this review

Dear guest, first of all we very much thank you for the feedback you gave us on your recent stay. We honestly apologize that your 45th wedding anniversary has not been noticed by us. Those mistakes happen rarely and are absolutely regrettable as this special day only comes once in a lifetime. It would be a pleasure to welcoming you... More 

United Kingdom
Level Contributor
86 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First the positives. Smart hotel clearly identifying with the monied class. Check in a positive experience. Arrived early and left bags whilst the rooms were made ready. Told I'd receive a call to let me know this didn't happen but we returned at lunchtime and they were. We had asked for two rooms with a view and agreed to pay... More 

Helpful?
1 Thank FfosFelin
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Everything was awesome. Very attentive staff, clean rooms and great breakfast. Very nice classic interieur in great condition. Bar has very well trained staff, with great cocktail skills. Best Hotel i have stayed at in Hamburg.

Helpful?
Thank Martin E
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It's really nice hotel, nice people very warm welcoming always smiley faces, helpful , the food very good quality, the price little bit high but it's fine, the location is really wonderful, A/C needs to be maintained, the room's carpet need to be changed. In general is the best choice hotel in Hamburg

Helpful?
Thank Hazem M
Oslo, Norway
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This was one of my best hotel experiences ever! The place is really classy - old style classy that is - all the way throughout. Nice, clean and spacious rooms with everything you need. Friendly and polite staff. Great breakfast. Central location. Had a look at the pool which was kind of smallish and decided not to try it. Only... More 

Helpful?
Thank TravellingAgot
Cologne, Germany
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After being refurbished a few years ago the hotel has got back its sparkle and majesty. Breakfast was very good but not excellent i have to admit. Service is as good as it is supposed to be in a house like this.

Review collected in partnership with Amoma.com

Helpful?
Thank Clemens E
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Atlantic Restaurant
Atlantic Restaurant
Cuisines: Mediterranean, German, European, Soups, Seafood, International, Central European, Gluten Free Options
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Ultimate standard in service and comfort. For most demanding travellers, a first-class standard in living comfort is just as important as a perfect individual service. This is what the Hotel Atlantic Kempinski Hamburg stands for. For more than 105 years. ... more   less 

Additional Information about Hotel Atlantic Kempinski Hamburg

Address: An der Alster 72 - 79, 20099 Hamburg, Germany
Location: Germany > Hamburg
Price Range: $200 - $1,202 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Atlantic Kempinski Hamburg 5*
Number of rooms: 221
Reservation Options:
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Also Known As:
Kempinski Atlantic Hotel Hamburg
Hamburg Kempinski Atlantic Hotel
Hotel Style:
#6 Business Hotel in Hamburg
#6 Spa Hotel in Hamburg
#9 Family Hotel in Hamburg
#11 Romantic Hotel in Hamburg
#12 Luxury Hotel in Hamburg
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