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Hotel Atlantic Kempinski Hamburg

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#14 of 320 Hotels in Hamburg
Certificate of Excellence
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Hotel Atlantic Kempinski Hamburg
Hotel Atlantic Kempinski Hamburg
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904 Reviews from our TripAdvisor Community

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Showing 380: English reviews
Level Contributor
125 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed yesterday NEW via mobile

I visited the Atlantic Kempinski for a 2day business conference, so it wasn't really my personal choice. The whole hotel is really old and although it has obviously been recently renovated, it gives the atmosphere of the previous century. All common spaces and the rooms are clean, spacious and with high ceilings. Even in the corridors you can find artifacts... More 

Thank Dimitris K
Level Contributor
4 reviews
3 of 5 bubbles Reviewed 5 days ago NEW via mobile

I have just stayed 2 nights at the hotel. It is a nice hotel, friendly staff, big room etc. However, it is very conservative, so much it becomes borring. The hotel standard i Hamborg is so high, that you would easily find other hotels, that are more interesting to stay at.

Thank Jesper W
New Mexico
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 6 days ago NEW via mobile

We stayed at Atlantic Hotel for 2 nights. The best of the hotel is the room. Great room and bathroom. Great size and fine furniture. Very comfortable room! The reasons why I did not give the 5 stars are three: 1. Extra fees - The hotel charged 30 euros for the second guest. 2.- Room service was bad and expensive.... More 

Thank Gerardoverap
Stockholm, Sweden
Level Contributor
59 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed 1 week ago NEW

After my somewhat critical judgement i a earlier review i must correct it for my latest stay. I had a double deluxe room. I hung in the lobby, had roomservice several times and just really enjoyed the wonderfull professional service from a wonderfull staff. Absolutely everything you might want i a five star deluxe hotel. By the way! The concierge... More 

Thank bckrSTHLM
Prague, Czech Republic
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

This is most exceptionally place which I ever seen. Friendly and professional staff. Big breakfast. Lovely place. Hamburg is pretty city! For me like Prague 💋 I want to be in anytime with my husband ❤️

Thank Teri B
Bristol, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
5 of 5 bubbles Reviewed 2 weeks ago via mobile

This really is a fantastic hotel, generously sized rooms that are fitted to a very high standard. The staff are friendly and helpful. I have stayed here a number of times on business and it is consistently excellent.

Thank Cian P
Level Contributor
190 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

This traditional hotel did not thrill me. There was nothing special for me except their excellent breakfast. Parking experience as a start was not very nice. A lazy gentleman just sat in his booth and did not offer any help. Garage was dirty as was the 'pathway' to the hotel. Room was nice but bed too low. Good shower. Service... More 

Thank TravelManiaxxx
Berlin, Germany
Level Contributor
58 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 5 weeks ago

If you like ot spend a luxury wekend in Hamburg this is the perfect place to stay. The standard is really very high and the staff is very attentive. Don't miss to have a dinner at the Atlantic restauranr and enjoy one of the signature dishes there - I recommend the lobster soup. The hotel is also very close to... More 

Thank Andreas P
New City, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed September 18, 2016

Prior to a Norwegian fjord cruises from Amsterdam, my wife and I spent three nights in Hamburg at the Atlantic Kempinsky Hotel. Impossibly elegant, beautifully located and impeccably staffed, we could hardly have made a better choice. Air Berlin failed to transfer an entire plainload of luggage in Dusseldorf so we spent 2 days in the clothing on our backs-quite... More 

Thank fellowtraveller46
Middle East
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed September 17, 2016

very bad service and most of the staff were not professional as expected in a 5 star hotel like kempinski. the A/C was very poor and hot most of the time. the delivery of the car from the parking takes ages and the room service menu is very limited with 6-7 dishes only.

1 Thank someone332
AtlanticKempinski, Direktionsassistenz at Hotel Atlantic Kempinski Hamburg, responded to this review

Dear guest, we thank you for your recent stay with us and hope you had a pleasant journey back home. it is regrettable that we could not match all your expectations towards the Hotel Atlantic Kempinski as our every day endeavor is to grant every single guest an exceptional experience with only good memories. It would have had been very... More 

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  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Atlantic Restaurant
Atlantic Restaurant
Cuisines: Mediterranean, Seafood, European, Soups, German, International, Central European
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Ultimate standard in service and comfort. For most demanding travellers, a first-class standard in living comfort is just as important as a perfect individual service. This is what the Hotel Atlantic Kempinski Hamburg stands for. For more than 105 years. ... more   less 

Additional Information about Hotel Atlantic Kempinski Hamburg

Address: An der Alster 72 - 79, 20099 Hamburg, Germany
Location: Germany > Hamburg
Price Range: $195 - $425 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Atlantic Kempinski Hamburg 5*
Number of rooms: 221
Reservation Options:
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Also Known As:
Kempinski Atlantic Hotel Hamburg
Hamburg Kempinski Atlantic Hotel
Hotel Style:
#6 Business Hotel in Hamburg
#6 Spa Hotel in Hamburg
#9 Family Hotel in Hamburg
#11 Romantic Hotel in Hamburg
#12 Luxury Hotel in Hamburg
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