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Bugenhagenstrasse 8, 20095 Hamburg Germany
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Lowest prices for your stay
Hotel direct offer! Summer offer 15% including breakfast
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Free cancellation until 09/29/21
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1105)
Room & Suite (733)
Videos (3)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.


#16 of 341 hotels in Hamburg
Travelers' Choice
Park Hyatt Hamburg is located in the historic Levantehaus building near Moenckebergstrasse shopping street offering 252 luxurious rooms and suites as well as 31 apartments with fully-equipped. The hotel features Hamburg's maritime legacy as well as contemporary design and amenities. A 1,000 sq m area is dedicated to wellness at Club Olympus Spa & Fitness featuring a 20 metre indoor swimming pool, whirlpool and sanarium as well as our steam bath and the sea climate sole offered pure relaxation. In additional to our beautiful spa, a spacisously fitness center is provided.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Breakfast buffet
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Facial treatments
Foot massage
Steam room
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Room service
Flatscreen TV
VIP room facilities
Laptop safe
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Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, German
Hotel links
Special Rate: Summer offer 15% including breakfast


Full view
100Great for walkers
Grade: 100 out of 100
171Restaurantswithin 0.3 miles
33Attractionswithin 0.3 miles
3463Reviews22Q+A100Room tips
Traveler rating
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Popular mentions
YoshiDus wrote a review Jul 25
Earth, Texas1835 contributions319 helpful votes
This is one of the least desirable hotels in the otherwise sublime Park Hyatt portfolio and in no comparison to the top hotels like in Vienna, Zurich or Bangkok. Location is in close proximity to the main train station and therefore in an area with a noticeable amount of homeless, drug addicts and permanently closed shops. The hardware of the over 20 year old hotel is still in good shape but public areas and guest-rooms are somewhat outdated and in need for a refurbishment. Everything in the room was clean and in working order. Unfortunately no Le Labo bathroom amenities, only L´Occitane. Sleeping quality was good with no noise from the hallways. Club lounge on the 7 th floor was open for drinks and snacks in the evening. Again nothing special and during my visit crowded with families with small children. Pool was heavily chlorinated and surroundings flooded with water from the hot-tub. A little bit more care and cleaning in the wet areas would be desirable. Staff was not particular outgoing or attentive, more a business-like attitude and far away from top-notch. Obviously they currently sell a lot of rooms to tourists at a heavily discounted rate through third party sites. There is no harm in that but it led to a less aggregable ambience with fellow guests appearing in tank-tops and flip-flops for breakfast. Breakfast also nothing special, just dealing with the masses.
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Date of stay: July 2021
1 Helpful vote
khaled a wrote a review Mar 2020
Riyadh, Saudi Arabia3 contributions
Hotel's Favorite
Your experience of choosing this hotel will be unique. The great location in the heart of the city makes your time full of several activities such as stroll around, shopping and a choice of many restaurants. The hotel sits in an old building. The history fragrant here makes its mark with a mixture of modernization.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2020
Sleep Quality
Trip type: Traveled on business
Response from Park_Hyatt_HH, Public Relations Manager at Park Hyatt Hamburg
Responded Mar 18, 2020
Dear TripAdvisor User, Thank you very much for your 5-star-rating and nice comments about the location of our hotel. Please stay safe and we look already forward to welcome you back hopefully soon. Best regards, K.Schaffner Social Media - team
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mfk927 wrote a review Jul 17
1 contribution
Nice and comfortable hotel in the center of Hamburg, the perfect place from where to experience Hamburg. Location perfect for shopping and at the same time close to some food experiences from all over the world
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2021
Sleep Quality
GDNJ wrote a review Jul 12
Bxl8 contributions1 helpful vote
This seems like a lovely hotel with a good location. The communications with the hotel before arrival were quick and efficient. Based on previous reviews my expectations were high. I had organised my travel in order to arrive at 15.00, which was the official check-in time. However, the room had not been cleaned yet and I ended up having to wait for 45 min to get the room. Staff said that the only thing they could do was to offer us another hotel room “on the construction side” (thanks but no thanks). They repeatedly told us that it was because the hotel was fully booked. That was also what we were told when we had to queue for 30 min to get a table at breakfast on Saturday morning. Staff were not even apologetic about the fact that there was a queue of at least 20 people. We asked if we could have room service instead but were told that that would also take 30 min. We had booked timeslots for the pool every day in the late afternoon for a bit of relaxation before the evening programme. Unfortunately there were children playing in both the pool and spa pool during all of our timeslots. It would be nice if there had been a child-free timeslot option. The location of the hotel is good and our room towards the courtyard was nice. The staff was friendly but most of them seemed overwhelmed and unable to take action to address the various issues. Overall I was disappointed because I had expected much better service from this hotel.
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Date of stay: July 2021Trip type: Traveled with friends
Response from Park Hyatt Hamburg, Other at Park Hyatt Hamburg
Responded 2 weeks ago
Dear TripAdvisor User, First of all thank you very much for staying at our hotel during your visit in Hamburg. I regret that you did not have the perfect arrival as well as breakfast experience that you quite rightly expected to find at Park Hyatt Hamburg. I have addressed each point individually with the relevant members and their managers in order that corrective action can be taken immediately and such is not repeated in future. I hope that we will have the opportunity to welcome you back to Park Hyatt Hamburg thus having the chance to display that we can live up to your expectations. Best regards, K. Schaffner / Marketing Communications - Managerin
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haugesabrina wrote a review Jul 7
1 contribution
Made a reservation by phone two hours prior arrival. She was so nice and submitted me to the world of Hyatt. Everything worked smoothly with the check-inn. The room was amazing. The pool area was amazing. The gym was amazing. The staff was amazing. The breakfast was amazing and delicious. We are already planning to return. Thank you all at Park Hyatt Hamburg for a lovely stay.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2021
Sleep Quality
Response from Park Hyatt Hamburg, Other at Park Hyatt Hamburg
Responded 2 weeks ago
Dear TripAdvisor User, Thank you very much for having taken so much of your valuable time to post your comments about your recent stay at Park Hyatt Hamburg. Our guests’ satisfaction is what motivates our team to keep on providing outstanding service and offering such personal attention to our guests. So, you can be sure that I will share your appraisal with my colleagues. We look forward to welcoming you back to our hotel! Best regards, K. Schaffner / Marketing Communications - Managerin
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$175 - $355 (Based on Average Rates for a Standard Room)
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Frequently Asked Questions about Park Hyatt Hamburg
Which popular attractions are close to Park Hyatt Hamburg?
Nearby attractions include TeamBreakout HAMBURG (0.2 miles), CHOCOVERSUM by HACHEZ (0.2 miles), and Museum für Kunst und Gewerbe (0.3 miles).
What are some of the property amenities at Park Hyatt Hamburg?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Park Hyatt Hamburg?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Park Hyatt Hamburg?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Park Hyatt Hamburg?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Park Hyatt Hamburg?
Conveniently located restaurants include Erdapfel Hamburg, Quan Do, and Apples Restaurant & Bar.
Are there opportunities to exercise at Park Hyatt Hamburg?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Park Hyatt Hamburg have an airport shuttle?
Yes, Park Hyatt Hamburg offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Park Hyatt Hamburg located near the city center?
Yes, it is 0.5 miles away from the center of Hamburg.
Are any cleaning services offered at Park Hyatt Hamburg?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Park Hyatt Hamburg?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.