Very centrally located...a few minutes from Central Rail station and about 10 from City Hall (Rathous). Rooms are large with gigantic shower/bath room and a separate toilet. Top notch amenities and facilities. Definitely recommended.
Nice and clean hotel. Good location near to the city. The restaurant for breakfeast could be better. A lot og noise in the restaurant and the food was medium. The room was good but not cozy. The cleaning service was fine
Centrally located, the Park Hyatt Hamburg is a premier hotel, offering first rate service and accommodations. The rooms are well attended, and the front desk staff is English fluent. Food is exceptional, especially the breakfast, at which is offered a broad buffet.
The staff at the Hyatt are second to none. Polite, professional and on point. Superb. The location is next to 3 different forms of public transport, you do not need a car in Hamburg, use the S-Bahn and U-bahn.
Central, clean and specially very friendly staff. We loved it and we will definitely come back here again. We will also recommend this place to all of our family friends and coworkers...................
Sadly Park Hyatt fell far short of my expectations, I insisted on booking this hotel because of previous experiences in other locations. On the positive side great location, excellent size rooms but.... After I checked in I visited the reception to show them a picture of the headboard for the bed, see attached. The front desk apologised to be fair I did not ask to change room but neither did the hotel ask.... I will review the apple restaurant separately as this was excellent. Around midnight when I returned to my room i switched on the TV and tried to find an English channel, only english channels were News. I called the reception as I was curious to know why I could not change the language on the Samsung remote, having travelled extensively over the past month Bremen, Madrid, Mallorca I know this is possible but Park Hyatt block this function for some reason. I asked for a technician so he could change this but sadly no one was on duty. Finally around 1:30am I called to complain about my AC I set the temperature at 21c yet it was probably 26c. I commented to the duty in charge that the hotel requires maintenance to which he agreed and said that it will probably be done when Park Hyatt leaves. Ie Park Hyatt will no longer manage this hotel. What more can I say, is this why the overall upkeep looks dated ? The location and size of the rooms are great but the rest sadly let's it down …
Good location, good services and good food. They helped us on all of our needs in Hamburger. We were very satisfied. There was a misunderstanding of including breakfast in the package. It was resolved smoothly and friendly.
Good hotel, located in the middle of the city centre in a nice clean area. Walking distance from good restaurants and shops. The hotel staff is very well spoken and very helpful, breakfast is superb especially from European standards with fresh eggs etc made to order. The rooms felt slightly dated although the bathrooms are well lit the rooms are a little dull in comparison. I would recommend this hotel
Great location (center of town, short walk to train station, plenty of activity and transportation options, as well as restaurants nearby). Room was very large and luxurious - and quiet as it overlooked a courtyard; bed was a delight. Very professional staff, ready to do anything to help you. Loved it.
This is a lovely Hotel in a great location. The train station is a short stroll away. The staff were attentive and helpful offering taxis and letting out restaurant know we were running late. The rooms big and airy with a complimentary bowl of fruit and some chocolates. Access to a cute shopping mall from the Hotel.