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Park Hyatt Hamburg

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Park Hyatt Hamburg
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1,827 Reviews from our TripAdvisor Community

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Showing 788: English reviews
Philadelphia, Pennsylvania
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

Walking through the buildings entrance you know you are in for something special. The concierge is in the buildings lobby with reception on the 2nd floor. The first thing I noticed was how spacious the hotel lobby is and the beautiful wood floors. Check-in was quick and easy, being late reception informed me about breakfast buffet being at both the... More 

Helpful?
Thank DanielJReilly
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We enjoyed a lot our time in Hyatt. The room was great, clean, confortable. The hotel ist super central, around the shopping area of the city. The breakfast was amazing they offer everything that you can imagine. The bar is great. Wellness area ist not so big but charming.

Helpful?
Thank Fernanda M
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear Fernanda M., Thank you very much for having taken the time to share the experience of your stay at Park Hyatt Hamburg. I was pleased to read that you enjoyed your stay at our hotel. We hope to welcome you back in the near future. Best regards, Tashi Takang General Manager More 

Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Let me start off by saying this is my favorite hotel in Hamburg. I really wish I could give this one five stars, but there a few issues that are hard to overlook. The good: Great location - it's within walking distance of the train station, which is convenient for coming from the airport. Just about any shop or restaurant... More 

Helpful?
Thank Cmglobal
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor User, Thank you so much for your loyalty and for staying at our hotel during your visit in Hamburg. I regret that you did not have the perfect service experience that you quite rightly expected to find at Park Hyatt Hamburg and I would like to apologize most sincerely for any inconveniences caused. I have addressed each point... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

First time at Park Hyatt, we usually stay at vier jahreszeiten hamburg but wanted to try a new 5star hotel this time. The hotel is nice and location is perfect for shopping. The Room was Big and bathroom is nice and big, great with complementary water and coffee, but it's expected for this kind of 5star and price . The... More 

Helpful?
Thank Shahroz R
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor User, Thank you for choosing our hotel during your stay in the city. Even more I regret that you did not have the perfect service experience that you quite rightly expected to find at Park Hyatt Hamburg. I would like to apologize most sincerely for any inconveniences you experienced. I hope we will have the opportunity to welcome... More 

Paris, France
Level Contributor
353 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is probably my 4th time at the Park Hyatt Hamburg, and it remains one of my favorite options in the city. That said, there are still some details that could be improved. First of all, I don't know why but they are always really slow at the reception whenever checking-in or for check-out. The room service staff is also... More 

Helpful?
Thank Carlos T
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear Carlos T., Thank you for staying at our hotel during your visit in Hamburg. Regarding the service that you experienced at our Front Office as well as Room Service, I apologize most sincerely that we did not meet the high standards of service in these areas that you quite rightly expected to find at Park Hyatt Hamburg. I have... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Placed centrally in an interesting building this luxurios hotel is a perfect place to use as base for exploring the city. Very friendly service, excellent facilities with spa, fitness, pool, saunas, lounges etc. Brilliant breakfast.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Kim K
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear Kim K., Thank you for your very positive rate. I'm delighted to read that you enjoyed your stay with us and appreciated the service as well as our facilities and the breakfast at the Apples restaurant. We look forward to welcome you back in the near future. Best regards, Tashi Takang General Manager More 

Melbourne, Australia
Level Contributor
37 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago

My first week in Hamburg I needed to stop and write. Having experienced a few ( including tokyo one of my faves) I thought I would try Hamburg. It lived up to my experience. A nice balance between great service and not hassling you too much . ( except one moment when the person delivering my morning paper rang the... More 

Helpful?
Thank plasticd
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor User, Thank you very much for your very positive rate. I was delighted to read that you enjoyed your stay with us and I would personally like to thank you for having taken the time to share your experience of your last stay at Park Hyatt Hamburg. Our guests’ satisfaction is what motivates our team to keep on... More 

Sydney, Australia
Level Contributor
264 reviews
175 hotel reviews
common_n_hotel_reviews_1bd8 230 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Don't get me wrong it is a not bad hotel. But considering how much I paid and the room and service I get, it was not very satisfactory. I stayed one night during my business visit to Hamburg. Hotel is not far from city hall and other major attractions. I booked a king bed but was given a double single... More 

Helpful?
Thank melbcollege
Tashi_Takang, General Manager at Park Hyatt Hamburg, responded to this review

Dear TripAdvisor User, Thank you for staying at our hotel during your business visit in Hamburg. I regret that you were not satisfied with your stay at our hotel and would like to apologize for all inconveniences caused. I've already spoken to the responsible person of the Club Lounge in order to avoid similar issues in the future Nevertheless we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Park Hyatt Hamburg is located in the historic Levantehaus building near Moenckebergstrasse shopping street offering 252 luxurious rooms and suites. The hotel features Hamburg's maritime legacy as well as contemporary design and amenities. A 1,000 sq m area is dedicated to wellness at Club Olympus Spa & Fitness featuring a 20 m pool, a sauna, a Sanarium, a steam bath, a whirlpool, a fully equipped fitness centre and a yoga studio. ... more   less 

Additional Information about Park Hyatt Hamburg

Address: Bugenhagenstrasse 8, 20095 Hamburg, Germany
Location: Germany > Hamburg
Price Range: $214 - $446 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Park Hyatt Hamburg 5*
Number of rooms: 281
Reservation Options:
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Also Known As:
Park Hyatt Hamburg Hotel Hamburg
Hyatt Hamburg
Hamburg Hyatt
Hotel Style:
#1 Family Hotel in Hamburg
#2 Spa Hotel in Hamburg
#2 Business Hotel in Hamburg
#3 Romantic Hotel in Hamburg
#4 Luxury Hotel in Hamburg
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