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#13 of 349 hotels in Hamburg
Location
4.9
Cleanliness
4.8
Service
4.7
Value
4.3
2022 Travelers' Choice Best of the Best
GreenLeaders Gold level
Luxurious Fairmont Hotel Vier Jahreszeiten is the epitome of a traditional European grand hotel. Since its opening in 1897, the elegant hotel at Binnenalster Lake in the heart of Hamburg welcomes its guests from all over the world in charming magnificence and timeless elegance. Many cultural and architectural sights as well as numerous shopping facilities and Congress Center Hamburg are within close distance.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Airport transportation
Business Center with Internet Access
Paid private parking on-site
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Newspaper
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
VIP room facilities
Laptop safe
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Lake View
Languages Spoken
German
Hotel links
Location
100Great for walkers
Grade: 100 out of 100
132Restaurantswithin 0.3 miles
49Attractionswithin 0.3 miles
Contact
Neuer Jungfernstieg 9 - 14, 20354 Hamburg Germany
Name/address in local language
Getting there
GänsemarktHamburg U-Bahn4 min
JungfernstiegHamburg S-Bahn5 min
Rental CarsSee rental cars from $35/day
1997Reviews9Q+A100Room tips
Reviews
Traveler rating
- 1,569
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I was a twelve year old boy when I was enchanted by this iconic hotel. Fifty-three years and a lifetime of travel later, on the occasion of my second visit, the enchantment has been refreshed. Not to be outdone, the lady of my life is even more enamoured than I with this fabulous building and the people that make it work. The enchantment is so strong that we are planning another visit this year, for no other reason than to stay at the Vier Jahreszeiten.
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Date of stay: March 2023
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
What a historic and yet classy hotel. My room was on the 5th floor with a small terrace and it was very nice. The hotel was very nice to provide some fresh fruit, a bottle of wine, and some macrons, though that may in part have been due to my travel agent's booking extras. The Grill restaurant was good for a business dinner. What was most surprising was the case of Sprungli chocolates. I did not realize Sprungli sold outside of Switzerland. A server named Angelo was very kind, helping me get some chocolates even at the end of the night as the restaurant was closing down. Really really appreciated his patience as I perused the different chocolates that they had. Thank you, Angelo for capping off a great night. Looking forward to the next visit!
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Date of stay: February 2023Trip type: Traveled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fairmont Hotel Vier Jahreszeiten, General Manager at Fairmont Hotel Vier Jahreszeiten
Responded 3 weeks ago
Dear Guest, thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews and feedback from our guests and we will of course share your kind comments with our team. Positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories. We are happy to share your very positive feedback for our lobby restaurant and Mr. Angelo Lozupone personally. It is always nice to read that we could give guests a great experience in our house. Dear Guest, we are delighted to read that you enjoyed your stay with us. We thank you once again and are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards, Jan-Luca Wessels Guest Relation
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Friendly staff in all areas, central location in the city, nice breakfast with broad selection, excellent wine list in restaurant with quiet and excellent service, the room was large and comfortable, super bed
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fairmont Hotel Vier Jahreszeiten, General Manager at Fairmont Hotel Vier Jahreszeiten
Responded 3 weeks ago
Dear Mr. Nielsen, thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews and feedback from our guests and we will of course share your kind comments with our team. Positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories. Dear Mr. Nielsen, we are delighted to read that you enjoyed your stay with us. We thank you once again and are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards, Jan-Luca Wessels Guest Relation
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jeff Z wrote a review Feb 2023
We started our trip to Germany in Hamburg with a three night stay at the Fairmont Hotel Vier Jahreszeiten. The central location was ideal for sight seeing without needing a taxi to get to were you warned to go. The hotel staff were friendly and very helpful. When my wife and I went to breakfast each morning we received no less than three “guten Morgens” from staff members as we made our way to the restaurant. The food was always delicious and served with an abundance of smiles and courtesy. In the afternoon they serve “high tea” at the restaurant just off the lobby. On our second day we came back to the hotel about the time they were serving an already full room. We didn’t have a reservation, but just happened to be greeted by the restaurant manager, Leonard Schaaf. He then gave us his full attention and arranged a couple of tables to accommodate my wife, her sister and myself. Mr. Schaaf even took our initial order for drinks and water and followed up two or three times to be sure our experience was positive. Our stay at the Hotel Vier Jahreszeiten was first class and a great way to begin our vacation in Germany!…
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fairmont Hotel Vier Jahreszeiten, General Manager at Fairmont Hotel Vier Jahreszeiten
Responded Feb 12, 2023
Dear Mr. Jeff Z, thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. We are very pleased that we were able to make your start into the vacation a special moment. It is always a pleasure to receive such wonderful reviews and feedback from our guests and we will of course share your kind comments with our team. Positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories. Of course we share your very positive praise for our lobby restaurant and Mr. Leonard Schaaf personally. It is always nice to read that we could give guests a great experience in our house. Dear Mr. Jeff, we are delighted to read that you enjoyed your stay with us. We thank you once again and are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards, Jan-Luca Wessels Guest Relation
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I saw this hotel as I was out exploring Hamburg on a business trip with my wife. I went into the foyer and thought ‘right I’m moving out of our other hotel and into here. I wasn’t wrong. It’s everything a 5 star hotel should be. Elegant, stylish, and comfortable. Our room was cosy and a beautiful bed. Service was perfect. All the staff are immaculately dressed. Breakfast was buffet style but well organised. Made to order eggs etc. Tea and coffees served. I never like those machines. And my bug bare ‘toaster’ was excellent. Tv as usual not good. I can’t understand why European hotels don’t cater for English speaking clients. All we need are a couple of movie channels in English. Not much to ask for. I had a club sandwich and a couple of. Whiskeys one night and it was €90. A bit excessive I think. But the room and breakfast was very reasonable for such a stunning hotel. All in all two wonderful days and nights.…
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fairmont Hotel Vier Jahreszeiten, General Manager at Fairmont Hotel Vier Jahreszeiten
Responded 3 weeks ago
Dear Guest, thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. We are very pleased that we were able to provide you with a pleasant stay during your business trip. It is always a pleasure to receive such wonderful reviews and feedback from our guests and we will of course share your kind comments with our team. Positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories. Of course, we will pass on your comments regarding the TV channels to the head of the department, only through the constant feedback of our guests we can continue to optimize. Dear Guest, we are delighted to read that you enjoyed your stay with us. We thank you once again and are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards, Jan-Luca Wessels Guest Relation
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We thoroughly enjoyed our stay at The Fairmont in Hamburg. It is in a great location with incredible staff and ammenities. We particularly enjoyed use of the spa/massage, iconic bar and dinner in The Grill. Going forward it will be our hotel of choice when returning to Hamburg. Special mention to Luis from the concierge team who arranged our ski equipment to be sent from the hotel to Cortina. many thanks. A very special stay. Thank you
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Date of stay: January 2023Trip type: Traveled on business
Rooms
Cleanliness
Service
Room Tip: Lake View is incredible
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fairmont Hotel Vier Jahreszeiten, General Manager at Fairmont Hotel Vier Jahreszeiten
Responded Feb 16, 2023
Dear Guest, thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews and feedback from our guests and we will of course share your kind comments with our team. Positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories. We are delighted to read that you enjoyed your stay with us. We thank you once again and are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards, Lisa Reiner Guest Relation
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
For some reason there is only a smoking bar. And if you’re non smoking there is a cafe with minimal capacity, if there’s no room and you want a drink etc. then too bad. That was the receptions reply. That unfortunately makes the stay in a 5 star hotel below average. That level of service is not good enough.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Fairmont Hotel Vier Jahreszeiten, General Manager at Fairmont Hotel Vier Jahreszeiten
Responded Feb 4, 2023
Dear Guest, thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. We deeply regret that the services provided at our bar did not meet your expectations and would like to express our sincerest apologies for the inconvenience caused. Please rest assured that we have immediately informed the responsible manager and that the necessary actions will be taken to improve the quality. We are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards, Lisa Reiner Guest Relation
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
At the risk of being misunderstood, I want to stress that I am reviewing the Vier Jahreszeiten here and not just any hotel. They are not shy about bragging about and displaying their accolades, so in that context, I set my expectations. This is , by any means ,not a bad hotel , old world ,so if one is looking for excitement and a contemporary feel, then there are other choices. Every single encounter with the employees were courteous and professional but overall, the hotel lacks attention to detail. I am picky , but at the prices they are charging , they need to do much better. An antique looking desk clock shows the wrong time, we requested tooth brushes ,as are very very common in luxury hotels in other parts of the world,I wish I had not! They were of the absolute lowest quality possible. Clearly , it is obvious that the old world charm and the approach of a run-of -the-mill cookie cutter corporate hotel company are on collision course. I m not sure the association with Fairmont, not known for, but aspiring to play in the super luxury market ,is helpful. Even the employees seem unsure about it. In the less than 24 hours in the hotel I racked up a bill of about 2500 Euros between room and dining. The experience at Nikkei 9 was nice , to a large part owing to a very competent and engaging waitress. We enjoyed our dinner there very much. The breakfast, on the other hand was way below expectations. Any airline business class serves better omelettes! Awful. The set up of the breakfast is clearly geared at cost savings, being seated in the Grill one has to venture to a neighbouring dining section, out of sight of the main restaurant where a buffet is set up together with an egg section. For a hotel of this calibre, I expect to have a basic set up of jams ,honey and butter on my table. I would recommend they take a look at the hotel Tortue just up the road, where an outstanding and delicious breakfast is served. Overall, the public spaces look messy, from grinning Reindeers at the entrance to bizarre looking polar bears shaking their heads and bodies, alongside miniature Vespas and some other creature of the forest dressed up and slouched on a chair, I didn’t get it. Completely out of place in a hotel of such grandeur. And then there is the journey to the breakfast room, from the main lobby through the bar/lounge, past commercial looking displays of Chocolates and odd looking cubes featuring champagne or fashion labels , past empty crates of mineral water and beer barrels. It looked like this place should not have been accessed by customers but yet, no one seemed to mind. The check out was, well corporate, courteous but not once was I asked if I enjoyed my stay, not once was my name used , it was a very impersonal, rehearsed experience. The lady was nice, but so are the ladies at a Hilton! Yes, one might say no major hiccups , but did I leave the hotel being suitably impressed, no. I felt I stayed at a Fairmont, a Marriott or a Hilton, sadly, not much better than that. …
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Date of stay: December 2022
Value
Location
Service
Room Tip: Request highest floor possible. The noise from the night club/bar travels to guest floors.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Fantastic facilities and service. We stayed for business and a bit of leisure - great offerings in all restaurants, unfortunately you need to book quite a bit in advance to secure a table because of the high demand. We where able to visit both bars and the Nikkei Nine and Grill Restaurants - both fantastic and worth every £££. The suite was spacious and had a great sense of place parred with that special grand hotel feel….
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Date of stay: December 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fairmont Hotel Vier Jahreszeiten, General Manager at Fairmont Hotel Vier Jahreszeiten
Responded Dec 21, 2022
Dear Guest, thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews and feedback from our guests and we will of course share your kind comments with our team. Positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories. We are delighted to read that you enjoyed your stay with us. We thank you once again and are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards, Linus Eckmann Guest Relation
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Without a doubt one of the best hotels that we have visited! The service, atmosphere, comfort and food was truly amazing. Our room was beautiful with super confortable beds, impeccably clean. very impressive decor and breathtaking views. Top, caring attentative staff at a top location. I cannot thank the Front Office Manager, Robert Esposito enough! He went above and beyond to make our stay so special and memorable with absolutely impeccable service throughout our stay. We will definitely return and are already looking forward to our stay this time next year!
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Date of stay: October 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Repost
Helpful
Response from Fairmont Hotel Vier Jahreszeiten, General Manager at Fairmont Hotel Vier Jahreszeiten
Responded Nov 29, 2022
Dear Guest, thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews and feedback from our guests and we will of course share your kind comments with our team. Positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories. We were especially pleased with your kind words about our Robert Esposito and we will be very happy to deliver them personally. We are delighted to read that you enjoyed your stay with us. We thank you once again and are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards, Lisa Reiner Guest Relation
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$385 - $502 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairmont vier jahreszeiten, fairmont hotel hamburg, fairmont hamburg, hamburg fairmont
LOCATION
GermanyHamburgNeustadt
NUMBER OF ROOMS
156
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Claim Your ListingFAIRMONT HOTEL VIER JAHRESZEITEN - Updated 2023 Prices & Reviews (Hamburg, Germany)
Frequently Asked Questions about Fairmont Hotel Vier Jahreszeiten
Which popular attractions are close to Fairmont Hotel Vier Jahreszeiten?
Nearby attractions include Rathausmarkt (0.3 miles), Binnenalster (0.2 miles), and Chilehaus (0.3 miles).
What are some of the property amenities at Fairmont Hotel Vier Jahreszeiten?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Fairmont Hotel Vier Jahreszeiten?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fairmont Hotel Vier Jahreszeiten?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont Hotel Vier Jahreszeiten?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Fairmont Hotel Vier Jahreszeiten?
Conveniently located restaurants include Stadtsalat, Restaurant Haerlin, and Helo Restaurant.
Are there opportunities to exercise at Fairmont Hotel Vier Jahreszeiten?
Yes, guests have access to a fitness center and a sauna during their stay.
Does Fairmont Hotel Vier Jahreszeiten have airport transportation?
Yes, Fairmont Hotel Vier Jahreszeiten offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Fairmont Hotel Vier Jahreszeiten located near the city center?
Yes, it is 0.9 miles away from the center of Hamburg.
Are any cleaning services offered at Fairmont Hotel Vier Jahreszeiten?
Yes, dry cleaning and laundry service are offered to guests.
Does Fairmont Hotel Vier Jahreszeiten offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.