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Fairmont Hotel Vier Jahreszeiten

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Neuer Jungfernstieg 9 - 14, 20354 Hamburg Germany
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Traveler (1316)
Room & Suite (553)
Dining (178)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 10/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 10/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 347 in Hamburg
Location
4.9
Cleanliness
4.8
Service
4.7
Value
4.3
2022 Travelers' Choice Best of the Best
GreenLeaders Gold level
Luxurious Fairmont Hotel Vier Jahreszeiten is the epitome of a traditional European grand hotel. Since its opening in 1897, the elegant hotel at Binnenalster Lake in the heart of Hamburg welcomes its guests from all over the world in charming magnificence and timeless elegance. Many cultural and architectural sights as well as numerous shopping facilities and Congress Center Hamburg are within close distance.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Airport transportation
Business Center with Internet Access
Paid private parking on-site
Wifi
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Newspaper
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Bathrobes
Safe
VIP room facilities
Laptop safe
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Luxury
Languages Spoken
English, German

Location

Full view
100Great for walkers
Grade: 100 out of 100
152Restaurantswithin 0.3 miles
49Attractionswithin 0.3 miles
1917Reviews9Q+A100Room tips
Traveler rating
  • 1,515
  • 267
  • 77
  • 36
  • 22
Time of year
Traveler type
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Popular mentions
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Most Recent
G. Sayago wrote a review May 12
Berlin, Germany3 contributions
Wonderful and attentive staff who were very helpful and engaging. Very clean and attractive hotel located in the downtown area near the lake Evething was a great place . and many activities and restaurants
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Date of stay: March 2022Trip type: Traveled
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Response from Fairmont Hotel Vier Jahreszeiten, General Manager at Fairmont Hotel Vier Jahreszeiten
Responded 1 week ago
Dear Guest, thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such good reviews and feedback from our guests and we will of course share your kind comments with our team. Dear Guest, we are delighted to read that you enjoyed your stay with us. We thank you once again and are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards, Lisa Reiner Guest Relation
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Jmgl wrote a review May 9
Italy22 contributions55 helpful votes
Fabulous service. With such attention to detail and full respect for clients. They really do everything to make our stay memorable. Once you stay there, you realize what is a real luxury hotel with a royal service.
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Date of stay: May 2022
Rooms
Service
Sleep Quality
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Response from Fairmont Hotel Vier Jahreszeiten, General Manager at Fairmont Hotel Vier Jahreszeiten
Responded 1 week ago
Dear Guest, thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews and kind feedback from our guests and we will of course share your kind comments with our team. Positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories. Dear Guest, we are delighted to read that you enjoyed your stay with us. We thank you once again and are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards, Lisa Reiner Guest Relation
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KJG wrote a review Apr 2022
1 contribution
Attentive staff and a classy atmosphere in a superb location. One of the few remaining hotels that deserve the title Grand Hotel. Starting with attentive doormen through to every room-service member serving with pride
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Date of stay: April 2022
Value
Rooms
Service
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Response from Fairmont Hotel Vier Jahreszeiten, General Manager at Fairmont Hotel Vier Jahreszeiten
Responded 4 weeks ago
Dear Guest, thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such good reviews, as positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories. We are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards, Lisa Reiner Guest Relation
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Ro B wrote a review Apr 2022
1 contribution
A truly fabulous hotel with a superb choice of restaurants excellent cuisine and friendly staff who all went out of their way to make our stay more comfortable and enjoyable. The rooms have been refurbished and stylish making or stay really enjoyable.
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Date of stay: April 2022
Location
Service
Sleep Quality
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Response from Fairmont Hotel Vier Jahreszeiten, General Manager at Fairmont Hotel Vier Jahreszeiten
Responded Apr 23, 2022
Dear Guest, thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews, as positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories. We are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards, Lisa Reiner Guest Relation
Read more
Vivien R wrote a review Apr 2022
1 contribution
We greatly enjoyed our stay at Hotel Vier Jahreszeiten and will definitely be back. Location is superb, staff is attentive and the hotel beautifully kept. In this hotel they certainly are mindfull of all details, which in my opinion the luxury lies in, and the rooms are very tidy. Breakfast in the room and downstairs at Condi were both equally delicious, which is not always the case with in-room breakfast. This hotel also has great restaurants and you can have a beautiful evening tea at the lobby bar. We greatly enjoyed our stay at Hotel Vier Jahreszeiten and will definitely be back. Location is superb, staff is attentive and the hotel beautifully kept. In this hotel they certainly are mindfull of all details, which in my opinion the luxury lies in, and the rooms are very tidy. Breakfast in the room and downstairs at Condi were both equally delicious, which is not always the case with in-room breakfast. This hotel also has great restaurants and you can have a beautiful evening tea at the lobby bar.
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Date of stay: April 2022Trip type: Traveled
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Response from Fairmont Hotel Vier Jahreszeiten, General Manager at Fairmont Hotel Vier Jahreszeiten
Responded Apr 14, 2022
Dear guest, thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews, as positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories. We are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards Sophie Klaus GUEST RELATION
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V R wrote a review Mar 2022
Brewster, Massachusetts60 contributions29 helpful votes
Great staff and attentive staff that were very helpful and engaging. Very clean and quaint hotel that is located in downtown area close to lake and many activities and restaurants. I did not use the bar or restaurants during my overnight stay.
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Date of stay: March 2022Trip type: Traveled
Room Tip: Great location
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Response from Fairmont Hotel Vier Jahreszeiten, General Manager at Fairmont Hotel Vier Jahreszeiten
Responded Mar 24, 2022
Dear Guest, thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such good reviews, as positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories. We are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards, Lisa Reiner Guest Relation
Read more
drjuan2016 wrote a review Jan 2022
Knokke-Heist, Belgium59 contributions17 helpful votes
We know this excellent hotel well and utterly enjoyed it in the past. This time was different. Allready when booking (we speak native german) misunderstandings and a not so capable nor motivated lady on the phone. Well we booked a QUIET (our request) junior suite. But they gave us the worst possible room on the third floor above a big marriage celebration. Until 2 o'clock in the morning bouncing in our beds. Night and day reception and guest relations manager apoligized, since they admitted the mistake, our requets was in the reservation. How is this possible we asked oourselves, there was no answer.....Damage management; first a bottle of champagne, then some refunding but offcourse all too late. And a bit like a 'protocol', we would have liked a more personal approach and an explanation how such a mistake could happen? These kind of mistakes are unforgivible at this level....the second night no party, we stayed in the same room and we could sleep. And we thought: beside our request: no guest should be confronted at all with such a noise untill two in the morning? Apparantly the hotel does not take good care of its customers in this sence. For the rest really as excellent as always: food, breakfast, service.
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Date of stay: December 2021
Rooms
Location
Service
Room Tip: Our preference for a quiet room was not met, on the contrary. Do not book a room 1-3 floors above...
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Response from Fairmont Hotel Vier Jahreszeiten, General Manager at Fairmont Hotel Vier Jahreszeiten
Responded Feb 16, 2022
Dear Guest, thank you very much for sharing your experience regarding your recent stay at Fairmont Hotel Vier Jahreszeiten. We deeply regret that the services regarding the disturbing noises in your room did not meet your expectations and would like to express our sincerest apologies for the inconvenience caused. Please rest assured that we have immediately informed the responsible manager, of course spoken to the relevant colleagues about the past situation and that the necessary actions will be taken to improve the quality. We apologize that you felt unappreciated with our action. Of course we have spoken to our staff, because we want to treat each of our guests individually and respond to their needs. Dear Guest, thank you again for your open feedback and we very much hope to regain your trust in the near future. Kind regards, Lisa Reiner Guest Relation
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Ramon H wrote a review Dec 2021
2 contributions
Spent some wonderful days over Christmas at this beautiful hotel. It’s an amazing hotel in a great location that also offers some excellent dining options. The staff had a great eye for detail and was very friendly and attentive throughout our stay. Highly recommended!
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Date of stay: December 2021Trip type: Traveled
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Response from Fairmont Hotel Vier Jahreszeiten, General Manager at Fairmont Hotel Vier Jahreszeiten
Responded Jan 2, 2022
Dear Guest, thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews and feedback from our guests and we will of course share your kind comments with our team. Positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories. Dear Guest, we are delighted to read that you enjoyed your stay with us. We thank you once again and are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards, Lisa Reiner Guest Relation
Read more
MGyldenberg wrote a review Dec 2021
Odder, Denmark6 contributions
+1
Loved this hotel, the service, the spa treatment, the food, the Christmas decorations, like a fairytale! Perfect locations, good restaurants, very sweet parkering service staff. The best hotel experience ever. We will som be back, that’s for sure:)
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Date of stay: December 2021Trip type: Traveled
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Response from Fairmont Hotel Vier Jahreszeiten, General Manager at Fairmont Hotel Vier Jahreszeiten
Responded Dec 29, 2021
Dear Mr. Gyldenberg, thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews and feedback from our guests and we will of course share your kind comments with our team. Positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories. Dear Mr. Gyldenberg, we are delighted to read that you enjoyed your stay with us. We thank you once again and are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards Sophie Klaus Guest Relation
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SweStev wrote a review Dec 2021
Sweden, Maine7 contributions5 helpful votes
I had a great experience in such a lovely hotel. It was amazing to stay in these two nights in there. From the first moment I had the phone call with the reservation guy until the last second l left this hotel with the help of valid guy to get my car ready Was all amazing And perfectly managed. Thank you so much for the great hospitality.
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Date of stay: December 2021Trip type: Traveled
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Response from Fairmont Hotel Vier Jahreszeiten, General Manager at Fairmont Hotel Vier Jahreszeiten
Responded Dec 23, 2021
Dear Guest, thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews, as positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories. We are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards, Lisa Reiner Guest Relation
Read more
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PRICE RANGE
$333 - $461 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairmont vier jahreszeiten, fairmont hotel hamburg, fairmont hamburg, hamburg fairmont
LOCATION
GermanyHamburgNeustadt
NUMBER OF ROOMS
156
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Frequently Asked Questions about Fairmont Hotel Vier Jahreszeiten
Which popular attractions are close to Fairmont Hotel Vier Jahreszeiten?
Nearby attractions include Rathausmarkt (0.3 miles), Binnenalster (0.2 miles), and Jungfernstieg (0.2 miles).
What are some of the property amenities at Fairmont Hotel Vier Jahreszeiten?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Fairmont Hotel Vier Jahreszeiten?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fairmont Hotel Vier Jahreszeiten?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont Hotel Vier Jahreszeiten?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Fairmont Hotel Vier Jahreszeiten?
Conveniently located restaurants include Stadtsalat, Restaurant Haerlin, and Helo Restaurant.
Are there opportunities to exercise at Fairmont Hotel Vier Jahreszeiten?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Does Fairmont Hotel Vier Jahreszeiten have airport transportation?
Yes, Fairmont Hotel Vier Jahreszeiten offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Fairmont Hotel Vier Jahreszeiten located near the city center?
Yes, it is 0.9 miles away from the center of Hamburg.
Are any cleaning services offered at Fairmont Hotel Vier Jahreszeiten?
Yes, dry cleaning and laundry service are offered to guests.
Does Fairmont Hotel Vier Jahreszeiten offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.