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Adina Apartment Hotel Hamburg Michel

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
The hotel is named after Hamburg's landmark St. Michaelis (Michel) Church and reflects its proximity. Located in the city center, close to the harbour, Reeperbahn and shopping districts it is your perfect home away from home to discover Hamburg
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Property amenities
Pool
Room Service
Restaurant
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Bar/Lounge
Business Center with Internet Access
Fitness Center with Gym / Workout Room
Free Internet
Spa
Public Wifi
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Breakfast Available
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Room features
Kitchenette
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Microwave
Refrigerator in room
Minibar
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Good to know
HOTEL STYLE
Value
Quiet
HOTEL CLASS
Hotel links
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Reviews & more
2,055Reviews
499Photos
17Q+A
56Room tips
Traveler rating
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Room was very quiet, well furnished and clean. Moreover personnel was helpful, kind and smiling. Breakfast was delicious, rich and satisfactory. Unfortunately i did not experience pool and sauna because i did not have enough time. Thanks...
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Review collected in partnership with this hotel
Response from Matthias_Adina, Manager at Adina Apartment Hotel Hamburg Michel
Responded 3 days ago
Dear valued guest, first of all I want to thank you for choosing the Adina Apartmenthotel Hamburg Michel for your stay. Further we want to thank you for your positive feedback here on TripAdvisor. This means us a lot. Looking forward to welcome you back in the nearest future. Kind regards, Matthias Rauscher & Team General Manager
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If you want a correct wifi connexion, you must pay. If not you get a very poor one. Wake up, we are in 2018 !!First thing before having your breakfast you must give your voucher and room number. Then eventually you get a smile
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Review collected in partnership with this hotel
Response from Matthias_Adina, Manager at Adina Apartment Hotel Hamburg Michel
Responded 1 week ago
Dear valued guest, first of all I want to thank you for choosing the Adina Apartmenthotel Hamburg Michel. Unfortunately we could not provide our well known high service standard to you. Therefore please accept my sincere apologies for any inconviniences caused. We do offer two different WIFI options. One is for free and allows you to check your mails, working on social platforms or for mirroring movies to your TV in the room. The second, which is charged, is for downloading huge data. I should like to have heard about this so it would be a pleasure to discuss this in detail with you. Looking forward to talk to you in a personal way. Please contact me direct on mrauscher@adina.eu. Kind regards, Matthias Rauscher General Manager
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My girlfriend and I visited this hotel at the 1st and 2nd of december 2018. The standard of the hotel was very good, but the breakfast was not worth 20 euro. There is a bakery 50 meters from the hotel, which we will use instead next time. The staff were very kind and recommended
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Review collected in partnership with this hotel
Response from Matthias_Adina, Manager at Adina Apartment Hotel Hamburg Michel
Responded 1 week ago
Dear Steven, thank you very much for your recent booking at the Adina Apartmenthotel Hamburg Michel. Further I want to thank you for posting your review about your stay here on TripAdvisor. We are thankful for your honest feedback even about our breakfast. It would be great if you can send me what was missed during the breakfast so we can check and improve our services. Your mail to mrauscher@adina.eu is highly appreciated. Looking forward to welcome you back in the nearest future. Kind regards, Matthias Rauscher & Team General Manager
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They charge 50 euro deposit even though you have paid everything in advance.
Don't forget to check your card/account after check out. Generally they forgot to refund it.
I stayed there for 3 times after every one of them i had to send an email for refund...
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Response from Matthias_Adina, Manager at Adina Apartment Hotel Hamburg Michel
Responded 2 weeks ago
Dear valued guest, first of all I want to thank you for choosing the Adina Apartmenthotel Hamburg Michel. The described procedure is allign to our global Check-In procedure and is most common in all relevant hotel chains. We are not charging anything to your credit/debit Card - that´s only a block or reservation. These reservations are hold for 7 nights and will be released automatically. Please accept my sincre apologies for inconviniences caused. Looking forward to discuss this further with you directly. Kind regards, Matthias Rauscher & Team General Manager
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“I am sorry, you are not in our system” is something you don’t want to hear when you finally reach your destination and it happened to us in Adina. They intended to send us to another hotel of theirs, but the rooms there had no balcony. I made reservation a couple of months in ad
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Response from Matthias R, Manager at Adina Apartment Hotel Hamburg Michel
Responded Oct 21, 2018
Dear valued guest, first of all I want to thank you for choosing Adina during your stay in Hamburg. Unfortunately you stay was not what you expected and you´ve paid for. I´m really sorry for any circumstances caused during the bookout situation on this day. We thought our brandnew sister hotel, just 500m distance from the Adina Hamburg Michel is a good alternative in this occasion. Neverless please accept my sincere apologies for this circumstances. I´m looking forward to your direct mail to mrauscher@adina.eu to discuss this further with you. Kind regards, Matthias Rauscher & Team General Manager
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Album Categories
All photosTravelerRoom & SuitePool & BeachDining Family and Play Areas
Professional photo exclusively commissioned by TripAdvisorAdina Apartment Hotel Hamburg Michel
The One Bedroom King Apartment at the Adina Apartment Hotel Hamburg Michel
Professional photo exclusively commissioned by TripAdvisorAdina Apartment Hotel Hamburg Michel
The One Bedroom King Apartment at the Adina Apartment Hotel Hamburg Michel
Professional photo exclusively commissioned by TripAdvisorAdina Apartment Hotel Hamburg Michel
The One Bedroom King Apartment at the Adina Apartment Hotel Hamburg Michel
Professional photo exclusively commissioned by TripAdvisorAdina Apartment Hotel Hamburg Michel
The One Bedroom King Apartment at the Adina Apartment Hotel Hamburg Michel
Photo provided by managementAdina Apartment Hotel Hamburg Michel
Previous
Hi what's the nearest train station to the hotel ?
Hi, please use Hamburg Dammtor or Hamburg Mainstation. With public transportation its about 15 minutes including walking to the hotel. Kind Regards, Matthias Rauscher General Manager
1 vote
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Free Wi-Fi in all rooms ?
Good evening, WIFI is free of charge in all our properties. Kind regards, Matthias Rauscher General Manager
0 votes
Hello, I notice your Manager states a TV package of channels will be available soon. Will this be available to guests staying in December this year? Thanks
Good Morning. We have just received an update in this. Installation is planned during january 2018. Kind regards, Matthias
0 votes
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When do we need to check out?
Dear Sonja S. Thank you very much for your request. Regular Check Out time is 11 o'clock. Certainly we will store you luggage and you can either enjoy the city or our recreation area. Alternatively you can ask at the front desk for a late check out. Depending on the time there is a surcharge. Hopefully this helps you. We look forward to welcoming you soon. Kind regards, Carolin Ewers & Team General Manager
0 votes
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Is there parking at the hotel or nearby?
Yes - there is parking garage under the hotel, with spaces dedicated to the hotel. Cannot remember if we had to pay for parking.
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Previous
"Internal courtyard view was good, so not looking onto the street from the balcony."
"I think they are all ok but probably might say away from an elevator."
"We were in512 nice room"
"Every apartment seems to be great!"
"They are all very good."
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PRICE RANGE
$128 - $276 (Based on Average Rates for a Standard Room)
LOCATION
GermanyHamburgNeustadt
NUMBER OF ROOMS
128
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