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Novum Hotel Continental Hamburg Hauptbahnhof

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Novum Hotel Continental Hamburg Hauptbahnhof
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305 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Reviewed 1 week ago via mobile

For the price I payed, I expected a much better stay. Room was very small, didn't really feel good there. It was quite clean and breakfast was acceptable. I would only go there if nothing else is available.

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Helpful?
Thank Attila M
Reviewed September 8, 2016 via mobile

Room was really to small, old decoration, no air conditioner. Even when you sit on toilet my knee was hitting pipe from the sink. No space to walk or leave suitcase. I will definitely never come back and in the end PRICE 650 euro/day !!!!!!!

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Helpful?
Thank Alen P
Oslo, Norway
Reviewed July 21, 2016

We chose this hotel because of its proximity to the Central station (Hauptbahnhof). Its location is the greatest pro of this hotel. Trains, U-bahn and S-bahn as well as bus lines have their stops just here. It is also close to the street "Lange Reihe" where you will find many different restaurants. Breakfast is included, and it is very decent...

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Thank Knutarn
Houston, Texas
Reviewed June 18, 2016 via mobile

The only reason im giving it 1 star instead of 0, is that the staff was nice, place was clean, and the breakfast is good. THE BED ONLY HAS A BOX SPRING. There is literally only a centimeter of padding between the springs and your body. A hotel needs to at least have a bed. Terrible sleep. Don't stay here.

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Helpful?
Thank millos71
NovumGroupHotels, Leiter Gästebetreuung at Novum Hotel Continental Hamburg Hauptbahnhof, responded to this review

Dear guest, Thank you for your review and your honest words, regarding you stay in our Novum Hotel Continental. Of course, we have passed the criticized points to the corresponding department. We want to apologize very much for the resulting inconvenience. Kind regards, Guest Relations Team

Reno, Nevada
Reviewed June 11, 2016

This was our second stay at a Novum Hotel, a chain which appears to acquire older hotels, sometimes modernizing them, and sometimes not. The latter was the case with the Novum Rieker in Stuttgart, where we had just stayed before riding the DB Bahn train to Hamburg. We have given that Stuttgart Novum hotel a two star review here. Fortunately...

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Thank Tim Y
NovumGroupHotels, Leiter Gästebetreuung at Novum Hotel Continental Hamburg Hauptbahnhof, responded to this review

Dear Tim, Thank you for your review and your kind words, regarding your stay in our Novum Hotel Continental. We have gladly passed your positive comments to our employees. We hope to welcome you again as our guest soon. Sincerely Yours Guest Relations Team

Reviewed June 9, 2016

A standard hotel with very small rooms without air condition. Very small room but clean. The bed was not queen at all. Just a really standard hotel. The breakfast was very good. They could speak more English but not a serious problem.

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Thank Koumbanakis I
NovumGroupHotels, Leiter Gästebetreuung at Novum Hotel Continental Hamburg Hauptbahnhof, responded to this review

Dear guest, Thank you for your nice review. We are delighted that you had a nice time in Hamburg. We would be glad to welcome you again in one of our Novum Hotels. Faithfully Yours Guest Relations Team

heacham
Reviewed May 6, 2016

Firstly let us say we had another great 4 days in Hamburg and we have been to the Continental the last 3 times. Great clean rooms and first class breakfast.Very handy location for getting around Hamburg. Now for the bad news. The price for a standard double room is now if booking with Booking.com getting beyond a joke.Dont use them...

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Thank ted c
Oslo, Norway
Reviewed April 22, 2016

Everything is OK with this hotel. The reception is OK, the rooms (including bed and bathrooms) are OK, the cleaning is better than OK and the breakfest is OK. If you get a room towards the street then the noise is not so OK. But all in all; an OK hotel

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Thank Ole F
Frankfurt, Germany
Reviewed January 17, 2016

Nice Hotel in front of the Main Train Station. Normal value for money. Cleaning ladies were noisy at 9 am with the vacum, but the room was ok, clean, enought size. A good choice to stay as a B&B. You may hear some sound coming from the Trainstation but normally not enough to wake you up

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Thank Bruno_E_Macedo
NovumGroupHotels, Guest Relation at Novum Hotel Continental Hamburg Hauptbahnhof, responded to this review

Dear Bruno Thank you for your Feedback. We are delighted that you had a nice time in Hamburg. We apologize for the noise of our housekeeping. We would be glad to welcome you again in one of our Novum Hotels. Faithfully Yours Novum Team

Reviewed November 29, 2015 via mobile

Stayed for 2 days. The location was ideal since it is in the centrum area. Just a stone's throw away from the central station and some 5-10 minute walk to the shopping area. The internet connection was ok other than that everything was sub par. Small rooms without aircondition. Good thing twas autumn. Can't imagine surviving there on summer. Had...

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Helpful?
Thank ricky p
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Free Breakfast
Official Description (provided by the hotel)
The Novum Hotel Continental is a house with Mediterranean flair. Spacious rooms paired with bright, friendly colors emphasize this style yet. The central location, opposite the Central Station allows quick transport connections within the city. The adjacent theater also promises a relaxing and entertaining evening. Various restaurants are all a few steps then form the culinary end to an exciting day. ... more   less 

Additional Information about Novum Hotel Continental Hamburg Hauptbahnhof

Address: Kirchenallee 37, 20099 Hamburg, Germany
Location: Germany > Hamburg > St. Georg
Price Range: $56 - $407 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novum Hotel Continental Hamburg Hauptbahnhof 3*
Number of rooms: 35
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Questions & Answers

Questions? Get answers from Novum Hotel Continental Hamburg Hauptbahnhof staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book the Comfort Triple Room for some extra space and better sleeping arrangements.”
  • The closet and luggage stand, not quite able to hold a 28
  • It is a small shower stall, but completely enclosed.
  • The third bed and desk.
  • The double bed consisting of two sub-twins.
 of 5 bubbles TimY859, Jun 11, 2016 | Read review
“As high as possible”
 of 5 bubbles tedc8, May 6, 2016 | Read review
“Try to get a room away from Kirchenallee”
 of 5 bubbles olef786, Apr 22, 2016 | Read review
“Ask for a quiet room and refer that you do not want to be waken up by the clining staff vacuing”
 of 5 bubbles Bruno_E_Macedo, Jan 17, 2016 | Read review
“Ask for one that doesn't have the street view - there are side/back facing rooms which might be quieter!”
 of 5 bubbles Anorak51, Aug 20, 2015 | Read review
5 of 5
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