We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Motel One Hamburg Alster

#34 of 317 Hotels in Hamburg
Certificate of Excellence
Steindamm 102, 20099 Hamburg, Germany
Hotel amenities
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Motel One Hamburg Alster
View Map
Add Photo Write a Review

483 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Buckinghamshire
Level Contributor
123 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was very modern. It was clean and basic, no thrills. Not suitable for a holiday but fine for a night away for work. No room service or kettle etc. On quite a busy road - careful where you wonder as it's very close to the red light area. It certainly didn't encourage me to want to return for... More 

Helpful?
Thank Hellyb123red
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Motel One - Guest, Thank you so much for your great Review and Feedback regarding your stay at the Motel One Hamburg-Alster. We hope to welcome you again, soon. Best Regards, Simon Wieck Manager More 

Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 3, 2016 via mobile

I have to admit: I love the MotelOne chain... but the location, service and logistical integration makes this MotelOne just perfect for me! And the Breakfast area is huge...and full of good looking female guests... I stay in this MotelOne at least every quarter and I love it!

Helpful?
1 Thank Manuel_Sosa
Simon W, General Manager at Motel One Hamburg Alster, responded to this review

Dear Manuel_Sosa, Thank you for the great review of the Motel One Hamburg-Alster! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Simon Wieck Hotel Manager More 

Level Contributor
189 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed November 28, 2015 via mobile

I've been in this hotel and I've spent only one night. I loved the concept of the hotel group (I took the brochure that shows all their hotels around Europe), the room was very nice, the staff very friendly and professional. The bar in the lobby is also cool and serves very good cocktails. I'll be back!

Helpful?
Thank filobraccs
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear filobraccs, THANK YOU for the great Review of your stay at the Motel One Hamburg-Alster! We hope to see you soon. Best Regards, Simon Wieck Hotel Manager More 

Portugal
Level Contributor
3 reviews
4 of 5 stars Reviewed November 27, 2015

One Motel Alster is situated close to a subway station and close to the main atractions. Nice atmosphere, friendly staff and always ready to help. Since we had a late flight we were allowed to stay longer and kept luggage until later. Nice breakfast and bar service good and not expensive

Helpful?
Thank Cris S
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Chris C., Thank you so much for this great Review of the Motel One Hamburg-Alster. Best Regards, Simon Wieck Manager More 

Luxembourg
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed October 25, 2015

This is the second stay in a Motel One in Hamburg, the first one was Motel One am Michel. I was here for 3 nights and I have nothing to complain about. The room, a bit on the small side but in Paris and in London the rooms are much smaller, especially the single rooms. Room and bathroom were very... More 

Helpful?
Thank Bagatelle56
Simon W, Manager at Motel One Hamburg Alster, responded to this review
Google Translation

Madame, Monsieur, Nous vous remercions pour l'avis formidable que vous avez laissé sur notre hôtel! Nous sommes ravis que vous... More 

Rotorua, New Zealand
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed October 5, 2015

Stayed at the Motel One Hamburg-Alster in Hamburg 10 September to 12 September 2015. This Hotel is so Central it is definately the place to stay. U Bahn station directly at the door. City centre 5 mins walk. Lovely clean and quiet hotel and reasonably priced. I highly recommend this Hotel to any one wishing to stay in Hamburg.

Helpful?
Thank Beverley H H
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Beverley, Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Simon Wieck Hotel Manager More 

Australia
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed October 2, 2015

This was my first experience of staying in a hotel in this chain, and I was generally impressed. The hotel's location is very good, and close to the centre of Hamburg. However, none of the restaurants near it looked very appealing, so I needed to travel into the centre of the city or walk for about 10 minutes each night... More 

Helpful?
Thank Case_11
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Case_11, Thank you for the great review and your feedback of your stay at the Motel One Hamburg-Alster! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Simon Wieck Hotel Manager More 

Paisley, United Kingdom
Level Contributor
143 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed September 24, 2015 via mobile

Have stayed at many Motel Ones throughout Germany and they never disappoint. Spotless rooms, great breakfast and great locations.? This one only a 10 minute walk from the Central Station (or one stop on the U-Bahn. Recommend. And will definitely continue to use this hotel chain (now in the UK)

Helpful?
Thank RobnRita
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear RobnRita, Thank you yo much for your great review. Please check out our fantastic new built Motel One London Towers!! Best Regards, Simon More 

Belgium
Level Contributor
155 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed September 10, 2015

It was a bit of a surprise to have to settle the bill upon arrival, but all in all it was quite practical, as we avoided doing long queues at check-out. The rooms were small but clean and modern and the staff was friendly and efficient. The only annoying thing is the lack of a proper breakfast room as the... More 

Helpful?
Thank Athlet
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Athlet, Thank you so much for your great review! More 

Level Contributor
31 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 9, 2015 via mobile

Very friendly staff, rooms were clean and nice (though the windows could do with some cleaning). Had a quiet room to the back. It was the usual Motel One standard and I would definitely stay again. Easy to reach by car and public transport. Relatively centrally located.

Helpful?
Thank saka2012
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear saka2012, Thank you so much for your great review! More 

Questions? Get answers from hotel staff and past guests. Ask a question

120 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (97)
Viewed
View from Room (19)
Viewed
Hotel & Grounds (16)
Viewed
Room/Suite (22)
Viewed
Bathroom (11)
Viewed
Family/Play Areas (1)
Viewed
Dining (1)
Viewed
Other (27)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (23)
Viewed
Hotel & Grounds (3)
Viewed
Bathroom (3)
Viewed
Dining (2)
Viewed
Other (15)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Hamburg hotels
Hammerbrook
Prizeotel Hamburg-City
Prizeotel Hamburg-City
#10 of 317 in Hamburg
4.5 of 5 stars 514 reviews
25hours Hotel HafenCity
#6 of 317 in Hamburg
4.5 of 5 stars 916 reviews
Neustadt
The Madison Hamburg
The Madison Hamburg
#3 of 317 in Hamburg
4.5 of 5 stars 720 reviews
Show Prices
Show Prices
Show Prices
Hammerbrook
Superbude Hotel Hostel St.Georg
Hamburg-Altstadt
Barcelo Hamburg
Barcelo Hamburg
#36 of 317 in Hamburg
4.5 of 5 stars 739 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay
#