The customer service at Waveboard is consistently superior. The staff went above and beyond to ensure my stay was enjoyable, comfortable, and memorable. The location is also breathtaking. I highly recommend it!
Rooms where ok. No breakfast in hotel. No reception after 6pm. Had to pick up key in nearby restaurants. Far away from city life. Nice view but won't see me again. Waveboard is overcharging you for no service at all.
I arrived late, by transit. A bit of a mystery to find the place and then to find the key... Off the beaten path. Interesting modern architecture. Near theater and museums, but very remote to restaurants and night life. Reception closes at 6PM and they sent me an e-mail to show where they had hidden the key. Took a while to figure it out. Once I was in, the place is very spartan. Felt like a hive of unoccupied, speculation apartments with little palpable life. Did not see or hear anyone. I did not score a view of the lake - rather an opposing office building with employees who I could see clearly and they could see me. A little disquieting. Also - place was not quite CLEAN. When walking around barefoot, felt a need to wipe my feet before getting in bed. Also - coffee machine, but no coffee. Would have been a minimal gesture to ensure a nice stay? All in all, I can see how this place might appeal to someone with 1) a car and 2) a partner to help solve the riddle of how to break into the complex and provide some ambient noise/distraction. Next time I stay downtown.…
The views from the room on the lake are just stunning, the room is large and comfortable, high quality amenities are provided, the spot is perfectly silent and the hotel is easy to reach by public transport. The lady at the reception was not only friendly and professional but also caring. I'll definitely stay at the hotel again!
Although when booking you'll get little information, but when you collect your key (even when the reception is already closed) all seems so logical, easy and all was a breeze, like you've been here before. The view can't be beaten overlooking the lake. The area has so much to offer and all you need is in walking distance (restaurant, supermarket, boat rental, watertaxi, public transport...). The appartement is excellent, we had one type B on the 3rd floor, with ample place for 2 persons. The area is super quiet. The kitchen fully equipped. The bathroom is super handy and clean. All is super modern! I would love to come back as Potsdam is such a wonderful place to explore. The only criticism I could find is the kitchen,which is a bit uncomfortable. Some of the kitchenware wasn't super clean to my taste. Lucky I had my personal washing tablets I used to rinse a first time.…
Waveboard is at One of the best Locations ,wunderfull view,quite.moderns room ok for two but Not ok for three since Then the 3rd bed. is in the living room and in that case One has to close the Doors of the bedroom ,so the bedroom is a closed room without any window and dampwarm.since Place has no real aircondition but windows all Arouca I Wolldecke Not suggest to Book during the Summer. Service is cut down to minimum in the evening no staff in there are Problems with the key there is an emmergancy Service which comes from berlin Roms are clean and nice and modern. All in all for as the value was Not ok
Great place to stay! Suite sized rooms with balconies, hotel equivalent would be 150-200€. Clean, modern, quiet and an outstanding Italien restaurant next to it. Parking 10€/day I will definitely come back and also advise my boss to stay here next time ;)
The first thing you see when you enter the apartment is the space and the amenities. The location is superb with train station close by and supermarket just 5 minutes away. Apartment also has a sofa cum couch that can accommodate an adult during a night. Pro: fully functional kitchen with kitchen utensils and crockery Washing machine, vacuum cleaner etc. Con: due to lack of AC, the bedroom gets stuffy. Needs air ventilation or pedestral fan.
Spent a weekend at the waveboard , first impression was great big spacious clean room modern bathroom, with an awesome view of the sea, that's may be it. The view is everything. Service nada. Even when u actually told the receptionist that we r two and need more towels etc nothing happened, now like waiting half an hour and counting to check out cause nobody is to be found at the reception!!!! Really reallly annoying when it comes to service.
I had an enjoyable stay at Waveboard for 3 nights, using it as a base for visiting the Berlin/Potsdam area. The location of Waveboard by the lake is excellent - well connected to Potsdam Hauptbahnhof by tram, Lidl and Aldi are a short walk away and Ristorante il Teatro is next door. It takes under one hour to reach central Berlin using public transport. On arrival we were greeted by Svenja who was very friendly and helpful throughout our stay. In terms of cost, we found a deal online which made our stay excellent value for money - regular pricing I imagine is quite expensive. The apartments were in very good condition, they look and feel very new and clean. The bed was very comfortable, WiFi worked well and the rainforest shower was wonderful. Please be aware however that there is NO air conditioning in the apartments. It was very hot when I visited and I therefore had to sleep with the balcony door open all night - fortunately I had a high floor room and the surrounding area is quiet and safe at night, otherwise this would've been a significant problem. Furthermore, the frying pan supplied in my room did not heat up, which I believe to be because it was not compatible with induction hobs that are installed in the kitchen area. The other amenities are very good though and even includes a washer/dryer. In terms of TV I think the only English channel on TV was BBC World News. I certainly recommend this hotel for other tourists, despite the fact that it’s perhaps aimed more at business people.…