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arcona Hotel am Havelufer

183 reviews
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Traveler (50)
Room & Suite (19)
Dining (4)
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Overview
  • Excellent15%
  • Very good39%
  • Average23%
  • Poor13%
  • Terrible10%
Mar 16, 2017
“Rude Staff and Small Rooms”
Oct 11, 2016
“Basic but decent.”
Free Wifi
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
Bar/Lounge
3.5 Star Hotel
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Rooms
Mar 4Mar 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (183)Write a Review
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1 - 5 of 25 reviews
Reviewed March 16, 2017

Check in process was smoothed but the check out was the dumbest process I've ever had to go through. I saw on the website that there was EXPRESS check out. My credit card information was already with the hotel, yet I was still not allowed...More

Thank Amy H
Response from Kristina K, Guest Relations Manager at arcona Hotel am HaveluferResponded June 13, 2017

Dear Amy, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent...More

Reviewed October 11, 2016

My room was in the new building, looks recently constructed/renovated, basic but decent size and décor, convenient and clean. Can not comment on rooms at the old building. Bathroom clean, but sparingly maintained - better leave a reminder if out of soap... No bathroom amenities...More

Thank M M
Response from Kristina K, Assistant to the General Manager at arcona Hotel am HaveluferResponded October 12, 2016

Dear M M, thank you very much for staying with us at our arcona HOTEL AM HAVELUFER. We sincerely appreciate you taking the time to write your feedback about our Hotel. We look forward to welcoming you again on your next visit to Potsdam. Kind...More

Reviewed October 6, 2016

Very Bad room conditions. the toilet wasn't clean. Rooms are colds. wifi don't work. actually, I have been in so many hotels and 95% of them has wifi problems. so be prepared for this. Receptionist were not experienced. I travel Potsdam for my job purpose,...More

1  Thank saeedmail
Reviewed August 1, 2016

This hotel is nicely situated 25 minutes walk from the city center, close to the lake. It is a good place to stay if you have a car. The staff is helpful and friendly and the breakfast is nice. The rooms are a bit different,...More

Thank erstda007
Response from Kristina K, Assistant to the General Manager at arcona Hotel am HaveluferResponded December 11, 2016

Dear Guest, thank you for taking the time to share your feedback. We appreciate your comments regarding our rooms, location and breakfast options. We certainly look forward to welcoming you back in the very near future. Sincerely, your team at the arcona HOTEL AM HAVELUFER

Reviewed June 3, 2016 via mobile

Stayed here for a week in April. Decor is minimalist chic - verging on slightly basic in the bedrooms I thought. Rough industrial quality carpet and pretty basic bathroom ( think Travellodge if you know this hotel chain). Lighting levels were really poor at night...More

Thank Risottorules
Response from Andreas K, Front Office Manager at arcona Hotel am HaveluferResponded June 16, 2016

Dear Risottorules, thank you very much for staying with us at our arcona HOTEL AM HAVELUFER. We sincerely appreciate you taking the time to write your feedback about our Hotel. We look forward to welcoming you again on your next visit to Potsdam. Kind regards...More

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Room Service
Hotel Amenities
Meeting Rooms
Multilingual Staff
Conference Facilities
Room Service
Business Center with Internet Access
Banquet Room
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Details
Price range
$79 - $153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Smoking rooms available
Details
Price range
$79 - $153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Smoking rooms available
Add Photo Photos
Traveler (50)
Room & Suite (19)
Dining (4)
Pool & Beach (1)
Business Center & Event Rooms (2)
Questions & Answers
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Davinia T
October 6, 2014|
Answer
Response from Havelufer | Property representative |
Hi, yes we have a laundry service.
0
Votes
Google Translation
Room Tips
"comfort double and single is the same.."
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"New building"
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"The first floor can smell smoke from car and cigarette sometimes."
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