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Mercure Hotel Chateau

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Mercure Hotel Chateau
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438 Reviews from our TripAdvisor Community

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Showing 155: English reviews
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed August 24, 2016 via mobile

I am currently staying in this hotel. It is important to note that this hotel don't have camera servilliance and don't take any responsibility for your lost stuff. I lost my laptop bag during the check-in. We checked in a group of 20 and were called one by one for signing. When I shared with staff that my luggage is... More 

Helpful?
11 Thank mayank u
Worthing, England, United Kingdom
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 2, 2016

Stayed here for 3 nights. Rooms were clean and spacious. Staff were very helpful and arranged for us to have an early check in after a very early start from the UK. The hotel is in a fantastic location just off the main Kurfurstendamm area. Within easy walking distance of some great shops, restaurants, cafes and bars. A great bus... More 

Helpful?
1 Thank Tina659
Uppsala
Level Contributor
42 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed July 25, 2016

Mercure Hotel Chateau Berlin is right in the middle of what was once West Berlin. It provides good service at a reasonable price. Our room was very nice. The staff was helpful and friendly. The breakfast was excellent. We didn't have any problems. I don't really care if the hotel is three or four stars. It's well worth its price.... More 

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Thank Nordic_traveler_12
Istanbul, Turkey
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 10, 2016

We spent five nights at the Chateau Hotel. Staff are very friendly and multi-lingual. For a city like Berlin with many centers, the hotel is not right at the center but at the Ku'damm Street, which was the center of "West Berlin" once. The airport Tegel is only one bus away. The starting point of the tour buses and the... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank lvntblt
Wellington, New Zealand
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 3, 2016

This hotel is a 15 minute taxi journey from the main train station and cost approx 15 euros. It's situated just off the main drag, Kurfürstendamm, and is a good location to explore the city of Berlin. It's not the easiest to locate, as it's a doorway next to the Egyptian restaurant. The rooms are adequate and clean, it's quite... More 

Helpful?
1 Thank Darren N
Brussels, Belgium
Level Contributor
158 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed June 30, 2016 via mobile

We were maybe unlucky but during our stay, the hotel was extremely noisy: drilling at all hours and super noisy air conditioning units so that one could not relax and rest properly. Throughout our stay, the wifi connection was so slow and broke down so frequently that it was unusable. The two young ladies at the reception gave me the... More 

Helpful?
1 Thank LisaK_511
Essex UK
Level Contributor
66 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed June 24, 2016

Right in the centre of everything, Lovely rooms, breakfast excellent . Staff really friendly and helpful. Wished there had been a proper bar area, would have been nice to come back and relax instead of sitting in one of the surrounding bars/restaurants outside.

Helpful?
Thank Lee26EssexUK
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 18, 2016

a small hotel in a greart location very close to the main street of Berlin, you can go by foot all the shopping areas in addition is also close to the subway and buses. Breakfast excellent hotel, clean rooms. Warm recommendation.

Helpful?
Thank 63danielleb
Kent
Level Contributor
90 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed May 23, 2016

Although there was clearly a choice of a double bed that I took up on booking, I was given a room with twin beds. When asked the staff said that no room was available with a double bed. I know that in Europe twin rooms are often described as 'doubles' but if you book a room advertised as a double... More 

Helpful?
Thank Terry C
Kiryat ono
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 21, 2016

Although part of the Mercure network, this hotel has a family-owned atmosphere. Slightly off the K-Dam, it is quiet and comfortable, with big, clean and accessorized rooms. The staff is extremely friendly and helpful. Once of the best breakfasts in this class of hotels - rich, fresh, and inn abundance. Within walking distance (3-5 minutes) from several U-bahn stations, and... More 

Helpful?
Thank Astamir
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Staying in Charlottenburg

Neighborhood Profile
Charlottenburg
Breathe in Berlin’s royal past while walking through the gardens of beautiful Charlottenburg Palace, which lends its name to this well-heeled neighborhood. Here you'll find some of the oldest homes in the city: upper-class apartment buildings with ornate facades and marble-floored foyers line the cobblestone streets. Stroll by sophisticated restaurants, through little parks, or around Lake Lietzensee. Window shop down Kurfürstendamm, the most renowned high-end shopping street in Berlin, where you can find all the big designer names. In the evening, visit one of the old theaters close by Zoo Station which were nightlife hot spots in the 1920s, or dine in one of the many international restaurants around Savignyplatz before heading to other parts of town for a night out.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our 54 room 4*-garni Hotel, artfully decorated in the unique ambience of "Provence", is quiet but centrally located 50 meters from Kurfuerstandamm boulevard. ... more   less 

Additional Information about Mercure Hotel Chateau

Address: Knesebeckstr. 38-49, 10719 Berlin, Germany (Formerly Ringhotel Chateau Garni)
Location: Germany > Berlin > Charlottenburg
Price Range: $82 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Chateau 4*
Number of rooms: 54
Reservation Options:
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Also Known As:
Ringhotel Hotel Chateau Garni
Ringhotel Hotel Berlin
Hotel Style:
#138 Luxury Hotel in Berlin
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