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Lux 11

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Lux 11
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424 Reviews from our TripAdvisor Community

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Showing 224: English reviews
Europe
Level Contributor
50 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed February 18, 2016

The Lux 11 is a greatly located, very clean and with good value hotel. The staff at the reception is not up to the standards of "Lux" (super-long check-in process, watching videos with sound on the computer in the evening while people are in the lobby) but they were always friendly and helpful. The rooms are very simple (minimal design).... More 

Helpful?
Thank Seraph1Lampion
Lux-Eleven, Leiter Front Office at Lux 11, responded to this review

Dear Seraph1Lampion, Thank you for taking some time to rate our apartment house. We are glad to hear that you liked our design. In regards to your comments about the front office staff, I would like to take this opportunity to apologize for the unprofessional behavior. Please be certain that I will take care of the member of staff in... More 

Toronto, Canada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 7, 2016

We stayed in the exec suite for the week, and thought it was a great space, very chic and modern. Lots of windows, great views, central location - a 5 minute walk from the Berlin TV Tower. We agree with many of the reviews - the open shower concept would make it challenging for those not in a relationship, but... More 

Helpful?
Thank Niko1874
Lux-Eleven, Leiter Front Office at Lux 11, responded to this review

Dear Niko, Thank you for your detailled feedback of our apartment house. We appreciate that you took some time to rate our service and design and we are glad to hear that you enjoyed your stay. We are looking forward to welcome you again as guests, All the best, Dana Völker (Front Office Manager) and your Lux 11 team More 

London
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 19, 2016 via mobile

Exceptional service from the point of check in and all staff showing enjoyment in what they do. The Golden Labrador puppy at check in was gorgeous and quite frankly I could have taken him/home with me. The hotel room 217 (Executive Room) was spacious and had a small but perfectly placed balcony and had everything I could have needed. Well... More 

Helpful?
Thank Marvin T
Lux-Eleven, Leiter Front Office at Lux 11, responded to this review

Dear Marvin, Thank you very much for your detailed feedback. We are glad that your stay was that pleasant. Every single day our team tries their best to make your stay delightful and comfortable and we are thankful for your appreciation of it. Jeannette, our front office assistant is a very friendly and guest oriented person and we much appreciate... More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed January 19, 2016

The Hotel were very accommodating, they found out it was my birthday trip and sent some surprises to the room. We shared the suite - which was spacious, small kitchenette, king size bed, bath/shower , x2 tvs and a 'living room'. The location was perfect! Plenty of shops, cafes and bars all walking distance from the Hotel. The bar next... More 

Helpful?
Thank Lily S
Lux-Eleven, Leiter Front Office at Lux 11, responded to this review

Dear Lily, Thank you for your feedback! We are glad to hear that you enjoyed your birthday and that your stay with us was pleasant! We are looking forward to welcome you again as guests in our apartment house. All the best Dana Völker (Front Office Manager) and your Lux 11 - Team More 

Nottinghamshire, United Kingdom
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed January 4, 2016

Surrounded by some of the best clothing in Berlin (Burg & Schild, APC Germany, Firmament Berlin, Carhartt and Acne studios), helpfully opposite a cash machine, beautifully lit up by a pink/blue/green light at night, 2 minutes away from a major train station, 5 minute walk to an excellent Germany craft ale brewery/restaurant and BBQ restaurant (Lemke Berlin and BBQ Kitchen)... More 

Helpful?
Thank cultone
Lux-Eleven, Leiter Front Office at Lux 11, responded to this review

Dear cultone, Thank you for taking some time to rate our apartment house! We are very glad that our design and our international team made your stay so enjoyable! We are looking forward to welcome you again as guests of our apartment house! All the best, Dana Völker (Front Office Manager) and your Lux 11 team More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 3, 2016 via mobile

We initially booked at The Weinmeister Hotel but were relocated to the Lux 11 due to maintenance works. Ironically, the Lux 11 itself showed a lot of wear and tear, e.g. cigarette stains on the sink. Mattress, pillows and blanket could use replacement. Room wasn't cleaned even though we did hang out their 'please disturb' sign. On the plus side:... More 

Helpful?
1 Thank Larctiehcs
Lux-Eleven, Leiter Front Office at Lux 11, responded to this review

Dear CScheit, Thank you for your feedback! We are glad you liked our design and that our staff could make your stay enjoyable! At our next team meeting,we will take your recommendations regarding the room facilities into account! Additonally, we will talk to our housekeeping staff and optimize our service accordingly! Best regards, Dana Völker (Front Office Manager) and your... More 

Travelers are raving about these Berlin hotels

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 31, 2015

Fab Staff, amazing atmosphere, young and hip crowd, cool parties around, best coffeeshop in town next to the front desk, utmost helpful roomservice and attentive waiters. Loved the design and concept over all. Maybe not everybodys darling - but the place to be for sure if you are looking for the ibiza atmosphere during winter times. Will return for sure.... More 

Helpful?
Thank Pippa F
Lux-Eleven, Leiter Front Office at Lux 11, responded to this review

Der Pippa, Thank you for taking some time to rate our apartment house! We are glad to hear that you and your friends had a pleasant stay with us and enjoyed New Years in Berlin! We are looking forward to welcome you again at Lux 11! All the best, Dana Völker (Front Office Manager) and your Lux 11 team More 

Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed December 22, 2015

Eleanor at the check in made this the worst check in ever, as she is extremely rude, I couldn't see the room number on the key card and she was very rude about it. The guy that was helping me was new and Eleanor had no patience teaching him so my check in took forever as he needed to wait... More 

Helpful?
1 Thank Leonie J
Lux-Eleven, Leiter Front Office at Lux 11, responded to this review

Dear Leonie, Thank you for your feedback! I apologize in the name of our team for this bad experience! I can assure you that this is not our standard service and that our staff member usually is very friendly and guest oriented! I already talked to her and made clear that this is not the way we treat our customers!... More 

Schiphol, The Netherlands
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 9, 2015

a very nice hotel, very clean and spacey rooms, location is perfect for visiting Berlin and christmas markets shopping am museums !! Alexanderplatz agross the street, metro and bus very close we found a very nice place to eat just arround the corner ( Bistro/Kneibe ) with grandmothers kitchen !

Helpful?
Thank Hansie55
Lux-Eleven, Leiter Front Office at Lux 11, responded to this review

Der Hansie55, Thank you for your feedback! We are glad to hear that you enjoyed your stay with us and that we could convince you oft our design. We are looking forward to welcome you again at our apartment house! All the best, Dana Völker (Front Office Manager) and your Lux 11 team More 

Petersfield, United Kingdom
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed November 30, 2015

Fabulous sized rooms, clean and hotel so well positioned for main areas of the city. Breakfast great! Although no normal tea, just green tea! So bought our own after first morning. Staff at breakfast great! And Steven on reception very helpful. Small reception area, but rooms quiet, clean and very roomy. Bar is more of a restaurant, food looked great!... More 

Helpful?
Thank Joy B
Lux-Eleven, Leiter Front Office at Lux 11, responded to this review

Dear Joy, Thank you for taking some time to rate our apartment house. We will forward your feedback to the Type Hype milk bar and Prince restaurant regarding breakfast and dinner. We are glad you enjoyed your stay with us and that you liked our design. We are looking forward to welcome you again as guests in our house! All... More 

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Staying in Mitte

Neighborhood Profile
Mitte
The center of Berlin, Mitte is most famous for sights like the Brandenburg Gate, Alexanderplatz, and Museum Island. The central location makes this one of the city's most expensive places to live. It is here the oldest traces of the city can be found, and evidence of some significant transformations, as well. The gangsters that once ruled the impoverished streets between Alexanderplatz and Hackescher Markt have given way to an international crowd pursuing fashionable designer clothes, the newest food trends and frequenting the many craft shops. Graphic designers have taken up residence in what used to be backyard barns and stables. There are still vestiges of the old days, however. The occasional housing complex is a reminder of the neighborhood’s past. And if you look carefully, an old 1920s ball house nestled amongst the art galleries and exhibitions of Auguststrasse can still teach you how to dance the old fashioned way.
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situated in Berlin's pulsating and hip central district of Mitte, amidst creative and chic fashion shops, galleries, trendy media agencies and a myriad of culinary locations, the 72-apartment Lux 11 opened on July 1st 2005. The renowned London-based architect team, Silvestrin/Salmaso, has elegantly fused this stylishly modern structure with its historic setting. With interiors oriented towards hospitality, spaciousness and comfort, the Lux 11's open-plan guest rooms and public spaces provide natural scenery in tones of Chinese green for the gleaming bleached wood furniture and fittings. ... more   less 

Additional Information about Lux 11

Address: Rosa-Luxemburg-Str. 9-13, 10178 Berlin, Germany
Location: Germany > Berlin > Mitte
Price Range: $92 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lux 11 4*
Number of rooms: 72
Reservation Options:
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Also Known As:
Lux 11 Hotel Berlin
Hotel Style:
#155 Luxury Hotel in Berlin
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