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Holiday Inn Berlin - City East Side

Wanda-Kallenbach-Str. 2, 10243 Berlin Germany
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (228)
Panoramas (4)
Room & Suite (155)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Berlin - City East Side
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#102 of 642 hotels in Berlin
Travelers' Choice
The Holiday Inn Berlin City East Side welcomes you side by side with the Mercedes-Benz Arena in one of the most creative and exciting districts of Berlin. The entry in the Hotel is an entry in a new Holiday Inn Hotelworld. All public areas overlap each other loosely and pleasantly and give you the choice, where to feel mostly comfortable. A small snack at the E-Bar, where you can work on your notebook? Or a steak with your cocktail at the Bar? The breakfast in a cosy armchair in the Media Lounge? Or perhaps better at one of the tables in the dining area. Use it according your mood - we offer the flexibility for it. The 217 nicely designed rooms have, beside warm colours and a comfortable furnishing, all amenities of a modern business Hotel like W-Lan free of charge, an I-phone docking station and an air condition, that can be handled individually. A varied menu and room service until 11 pm complete the offer. On request and upon availability you can choose between rooms with shower or with bathtub, with separated beds or continuous mattress, for smokers or for guests who are accompanied by a pet. Of course we also offer rooms for disabled persons.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Breakfast buffet
Conference facilities
Meeting rooms
Baggage storage
Non-smoking hotel
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, German, Polish


Full view
98Great for walkers
Grade: 98 out of 100
55Restaurantswithin 0.3 miles
22Attractionswithin 0.3 miles
590Reviews16Q+A27Room tips
Traveler rating
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  • 224
  • 57
  • 12
  • 12
Time of year
Traveler type
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Selected filters
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  • English
Popular mentions
Sean L wrote a review May 2020
Dundalk, Ireland8 contributions13 helpful votes
For the last few months i have been commuting and staying here at this hotel. Its honestly one of the most welcoming hotels i have ever stayed in. Its honestly the best experience i have had staying in a hotel. Amazing staff keep it up. I can only speak highly of this hotel and it's staff. They are a credit to the hotel. I highly recommend this hotel. Location is very good. Lovely restaurants in the nearby areas. If you are looking for a great hotel in a good location and great staff i highly endorse choosing the holiday inn.
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Date of stay: May 2020Trip type: Traveled on business
1 Helpful vote
Peter T wrote a review Mar 2020
Nijmegen, The Netherlands316 contributions210 helpful votes
Holiday Inn City East is a compact but very comfortable hotel. Just the right touch to make a supposed middle of the road hotel a charming and easygoing place. Location is nice, close to the best restaurant area of Berlin. Rooms are comfortable. And breakfast is superb. One of the best in months! Coffee was accidentally spilled twice. But the waitress treated it with the largest smile ever. 😊
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Date of stay: March 2020Trip type: Traveled solo
2 Helpful votes
Irisjay wrote a review Feb 2020
Austria116 contributions86 helpful votes
I was an international visitor to Berlin and flew in to attend an event at the music hall next to this hotel. The hotel had no internet. Which meant no credit card payments were possible. Which meant every single basic convenience (like Googling the route to an address, or paying for breakfast with a credit card) was not available. By the time I checked in, I understand the internet had been down for *4 days*. Which is an inexcusable period of time for what should be a convenience brand. Also, the hot buffet breakfast offered a lot of variety, but everything just tasted way too salty.
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Date of stay: February 2020
1 Helpful vote
foo o wrote a review Feb 2020
4 contributions5 helpful votes
We stayed at this hotel located next to the Mercedes show room in Berlin as it was a Holiday Inn branded hotel. This was our mistake, as it has NOTHING to do with Holiday Inn / IHG and we will never return to this particular hotel. Breakfast was terrible, zero choice of food, cold food instead of hot, not taken care of and food rests everywhere, waiters rushed and not friendly and coffee was a water rather than real coffee. The croissants were acceptable mind you. Our room was generally clean, but very simple and walls are wafer thin as we heard the room next door. There was no internet provided and we asked the reception, just to get a shrug and heartless apology. The bathrooms are very very small and full of glass, so be careful. My husband nearly slipped in the shower into the glass water bubble barrier. the lift we used was dirty and smelled of smoke for some reason, and this is anon smoking hotel, so it might be from a previous guest and no ventilation. Overall there is no love in this hotel, and a hotel with no love or caring staff is a hotel with no staff or management.
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Date of stay: January 2020
1 Helpful vote
Response from IHGService, Guest Relations Manager at Holiday Inn Berlin - City East Side
Responded Mar 13, 2020
Hi foo o, Thank you for your review and for staying with us. I am sorry to hear there were disappointing aspects to your stay. I would like to follow-up on your experience and have sent you a private message to obtain additional information about your stay. This may not be your greatest stay with us, but thanks for sharing your concerns. We value your input and would love a chance to make it up to you. Sincerely, Connie D Case Manager IHGService
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Jessey afeme wrote a review Feb 2020
Amsterdam, The Netherlands29 contributions34 helpful votes
Check inn service: Casual! Neat & more spacious rooms. All outlets look good. Check inn was good and fast. All information and advice was clear. I would like to thank Agnieska personally from the front office department (Poland). A reliable and cheerful employee. I want to thank everyone for all the outlets and the front office department. It was really enough for me to stay at this nice hotel with a high service level. Keep it up! Excellent.
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Date of stay: October 2019Trip type: Traveled on business
2 Helpful votes
$82 - $144 (Based on Average Rates for a Standard Room)
GermanyBerlinFriedrichshain / Friedrichshain-Kreuzberg (Borough)
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Frequently Asked Questions about Holiday Inn Berlin - City East Side
Which popular attractions are close to Holiday Inn Berlin - City East Side?
Nearby attractions include East Side Gallery (0.2 miles), Berlin Craft Beer Experience (0.2 miles), and Mercedes-Benz Arena Berlin (0.08 miles).
What are some of the property amenities at Holiday Inn Berlin - City East Side?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Holiday Inn Berlin - City East Side?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Holiday Inn Berlin - City East Side?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn Berlin - City East Side?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Holiday Inn Berlin - City East Side?
Conveniently located restaurants include Burgermeister Schlesisches Tor, L'Osteria Berlin Mercedes Platz, and Seoulkitchen.
Are there opportunities to exercise at Holiday Inn Berlin - City East Side?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Holiday Inn Berlin - City East Side?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Berlin - City East Side?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Berlin - City East Side offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Holiday Inn Berlin - City East Side?
The staff speaks multiple languages, including English, German, and Polish.