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Ibis Berlin City Potsdamer Platz

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Anhalter Str. 4, 10963 Berlin Germany
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (204)
Room & Suite (59)
Dining (27)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 10/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ibis Berlin City Potsdamer Platz
Updated 10/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#199 of 638 hotels in Berlin
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Stay in the heart of Berlin, just seven minutes' walk from Potsdamer Platz. Many renowned sights, such as the Brandenburg Gate and the Reichstag are within walking range. Feel at home in our modern rooms with comfortable beds. The reception is 24hours. It is possible to get snacks and drinks 24/7 at our bar. In addition we offer our Mini Market with delicious regional snacks, ranging from sandwhiches to salat and pizza to local ice cream. We are focusing on sustainable development. Together with our guests, partners and employees, we meet many requirements that have a positive impact on your health, the environment and CO2 emissions.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
Newspaper
24-hour front desk
Express check-in / check-out
Parking garage
Wifi
Breakfast buffet
Kids' meals
Non-smoking hotel
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Telephone
Flatscreen TV
Bath / shower
Hair dryer
Room types
Non-smoking rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Languages Spoken
English, French, Russian, German and 1 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
39Restaurantswithin 0.3 miles
18Attractionswithin 0.3 miles
1,320Reviews28Q+A35Room tips
Traveler rating
  • 377
  • 702
  • 184
  • 41
  • 16
Time of year
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  • English
Popular mentions
luke14ott wrote a review Mar 2020
Hampshire, United Kingdom102 contributions63 helpful votes
Just leaving here as one writes this. Stayed 7-9 march 4 of us. One good thing is the GM and relations manager who i was in contact with prior to staying and as was charged in € and not £ bank charged me but the GM offerrd us free breakfast to compensate this much appreciated although no one checks you in to breakfast so anyone can eat without having to pay. Check in staff were VERY ignorant and rude especially the ladies on check in at 11am on sat 7th shockingly rude and not good customer service at all. Rooms ok water comes through and stinks like sewage not good. Rooms are more like a ibis budget and no tea / coffee facilities which isnt good. The black guy in the evening on sunday julian I believe his name was VERY rude and near on shouted at me and my friend who had separate booking to us , he had email from customer relations manager stating he could have free complimentary drink for his stay AND julians basically said its not valid and he doesn’t care who email from even if was from a high management and shouted at us to speak them not him he is disgustingly rude and said something in german to us and he abd his colleague laughed so cleary wasn’t something nice. Location is good though and some cafe restaurant and bars etc nearby and a lidl 2min walk away. I may stay again if new staff are employed ill be writing to accor to complain may stay at NOVOTEL next time
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Date of stay: March 2020Trip type: Traveled with friends
1 Helpful vote
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Response from Dennis M, Guest Relations Manager at Ibis Berlin City Potsdamer Platz
Responded Mar 31, 2020
Dear luke14ott, thank you so much for the important review and your honest feedback. As already mentioned in our conversation I am sorry that you felt not well taken care of during your time with us. This is certainly not our standard and I personally took the neccessary steps in order to avoid this from further happening. Together with the team I am looking forward to welcome you soon back and wish you all the best. Kind regards, Dennis
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Claudio U wrote a review Feb 2020
Steinhausen, Switzerland10 contributions10 helpful votes
Everything just that moving into the room from 3 p.m. is a bit uncomfortable. Business has appointments in the afternoon and it would be good to be able to freshen up in the room. Because you pay the full price, even for this day. In my opinion, that is not so customer friendly
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Review collected in partnership with Accorhotels.com
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
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Response from Dennis M, Guest Relations Manager at Ibis Berlin City Potsdamer Platz
Responded Feb 27, 2020
Dear Claudio, thank you so much for the kind feedback and the lovely review. On behalf of our team I am happy to read that you had a good time with us. Best regards, Dennis
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GonzaloMSanchez wrote a review Jan 2020
Glasgow, United Kingdom7 contributions5 helpful votes
The rooms are always the same at Ibis. Stayed in one, know them all. Or almost, we didn't get courtesy water, kettle for coffee or tea, nor found extra pillows or 2 towels per person as you will in any other Ibis or 150 Euros per night hotel. We had to ask for the pillow and towels. One thing that surprised us the most badly, during one breakfast, the receptionist just decided to open all breakfast place's windows because of the kitchen smell, even when outside was -2, freezing everyone having breakfast at that time. Only good thing was the location, perfect. Overall, 7 over 10 just because the small things that make the difference.
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Date of stay: December 2019Trip type: Traveled as a couple
1 Helpful vote
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Response from Dennis M, Guest Relations Manager at Ibis Berlin City Potsdamer Platz
Responded Jan 6, 2020
Dear GonzaloMSanchez, thank you so much for the kind feedback and your open review. I am sorry to read that you experienced inconveniences during your stay with us. This is certainly not our standard, as you should be able to have your breakfast in a cozy and relaxing atmosphere. Please accept our excuses for that. Best regards, Dennis
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ManojDIndiap wrote a review Dec 2019
1 contribution1 helpful vote
Good connectivity of Public Transport. Staff is very supportive. Call to taxi just takes less than 2 minutes. Breakfast is very good. Nearby restaurants are available. Value for money. Would like to stay again.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
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Response from Dennis M, Guest Relations Manager at Ibis Berlin City Potsdamer Platz
Responded Dec 20, 2019
Dear Manoj, thank you so much for the lovely feedback and your kind review. It is a pleasure to read that you had a great time with us and found our breakfast lovely. I certainly hope to welcome you soon back to Berlin. Best regards, Dennis
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amandabeattie430 wrote a review Dec 2019
Edinburgh, United Kingdom31 contributions12 helpful votes
This hotel was perfect for visiting the Christmas Markets. There are some markets within walking distance and there is a station very close by to get you to other parts of the city. Our check-in was swift, the staff very friendly, the room was clean, free WiFi, great shower pressure, the bed was comfy and the room was cosy (with a window that opened it you preferred some fresh air) and that's all that was required. There is a small selection of cold drinks/snacks in reception if you return a little peckish and I believe you can also get meals all day long. There's a nice area to sit if you get bored in your room. A great hotel and we'd definitely stay here again.
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Date of stay: December 2019
Location
Service
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PRICE RANGE
$74 - $99 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ibis berlin potsdamer platz hotel berlin, accor berlin potsdamer platz
LOCATION
GermanyBerlinKreuzberg / Friedrichshain-Kreuzberg (Borough)
NUMBER OF ROOMS
146
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Frequently Asked Questions about Ibis Berlin City Potsdamer Platz
Which popular attractions are close to Ibis Berlin City Potsdamer Platz?
Nearby attractions include Topography of Terror (0.1 miles), House of Tales - Escape Room (0.3 miles), and Berlin Story Bunker (0.2 miles).
What are some of the property amenities at Ibis Berlin City Potsdamer Platz?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at Ibis Berlin City Potsdamer Platz?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Ibis Berlin City Potsdamer Platz?
Guests can enjoy a lounge during their stay.
Is parking available at Ibis Berlin City Potsdamer Platz?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Ibis Berlin City Potsdamer Platz?
Conveniently located restaurants include Steakhouse ASADOR, Curry at the Wall, and Stadtklause.
Are pets allowed at Ibis Berlin City Potsdamer Platz?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Ibis Berlin City Potsdamer Platz?
The staff speaks multiple languages, including English, French, German, Russian, and Turkish.
Are there any historical sites close to Ibis Berlin City Potsdamer Platz?
Many travelers enjoy visiting Memorial of the Berlin Wall (2.1 miles), East Side Gallery (2.3 miles), and Gleis 17, Grunewald (4.9 miles).
Is Ibis Berlin City Potsdamer Platz accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.