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Steigenberger Hotel Am Kanzleramt

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Ella-Trebe-Str. 5, 10557 Berlin Germany
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$127
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Traveler (1161)
Room & Suite (482)
Dining (93)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#43 of 641 hotels in Berlin
Location
4.7
Cleanliness
4.7
Service
4.6
Value
4.3
Travelers' Choice
GreenLeaders Platinum level
The Federal Chancellery, the Reichstag building and the main station are just a few minutes away from the Steigenberger Hotel Am Kanzleramt - it is impossible to find a more central and convenient accommodation in Berlin. Coffe and tea making facilities, free internetconnection, inroom safety deposit boxes, and minibar are only a few amenities awaiting your arrival at your room or suite. The Hotellobby is the perfect place to assemble and start your excursions with its spacious lounge below the gallery. The hotel bar is a perfect location for completing the day's enjoyment. The Day Spa with astonishing views from the top floor of the Hotel offers sauna, steam bath, a private Day Spa, massage, beauty treatments and access to a modern and fully equipped gym. Running tracks close by are perfectly situated for jogging or walking. The conference section covers an area of more than 2,000 m² on two floors. The main hall with its two foyers - perfect for presentations and exhibitions capable to host up to 400 participants is based on the ground floor. While the conference area with its 10 further meeting rooms is to be found directly above.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Paid private parking on-site
Parking garage
Wifi
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Steam room
Baggage storage
Concierge
Newspaper
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Room service
Safe
Telephone
Wardrobe / closet
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Green
Modern
Languages Spoken
English, German

Location

92Great for walkers
Grade: 92 out of 100
42Restaurantswithin 0.3 miles
9Attractionswithin 0.3 miles
5215Reviews56Q+A100Room tips
Traveler rating
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francisphang wrote a review Mar 2023
Kuala Lumpur, Malaysia688 contributions104 helpful votes
+1
The receptionists both men and women are very friendly, helpful and good. They have big and beautiful clean room, comfortable bed and pillow. Bathroom is beautiful and romantic. We stay there for 3 days 2 nights. The room is very quite at night, i think they have sound proof window. The hotel is very convenience a short distant from Berlin BHF train station. Our room was facing the front we have a good view of Berlin BFH, Food factory (food court) and right side a recreation area and a river. Hop-on Hop -off buses are also in front of the hotel, as Berlin is a very big city it is recommended to use these buses to move around the city. Should we go there again we will consider this hotel again.
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Date of stay: March 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Daniel Hunger, Geschäftsführer at Steigenberger Hotel Am Kanzleramt
Responded 5 days ago
Dear Mr. Phang, thank you very much fpr your abolotely great feedback. We are delighted to hear that you have enjoyed your stay so much. Especially your comments on our room facilities and the central location were a great compliment. We truly appreciate your compliments on our hotel and the services provided by our team. We appreciate your feedback and hope to welcome you back soon. With kind regards from Berlin, Daniel Hunger General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nancy wrote a review Feb 2023
14 contributions17 helpful votes
I am writing to express my appreciation for the quality of service you offered me the days of my stay at the Steigenberger Hotel Am Kanzleramt . I would like to comment how pleased I was with the service provided to me by front desk staff, Amir Menesy . He is professional , well trained and mannered and helps you in every single detail you need to ask about . He should be the best employee of the month. During my recent stay attending a conference I was fortunate enough to stay at your hotel with superb location to Berlin main train station. I have already referred your hotel to one of my friends who will have conference in Berlin next month . In addition to the amazing breakfast food, service , quite room , cozy beds and great accommodations facilities provided in room . Thank you again for contributing to my stay Mr. AMIR MENESY
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Date of stay: February 2023
Location
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Daniel Hunger, Geschäftsführer at Steigenberger Hotel Am Kanzleramt
Responded 4 weeks ago
Dear Guest, thank you very much for your great feedback. We are delighted to hear that you have enjoyed your stay. Especially your comments on our meeting facilities and the service were a great compliment. We are particularly pleased with your breathtaking feedback on Mr. Menesy, which we proudly forwarded to him. It will be our pleasure to welcome you back soon. With best regards, Daniel Hunger General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
S.F. wrote a review Feb 2023
1 contribution
Overall the hotel offers what you expect in that range. Very friendly personell, uncomplicated and quick check-in and check-out. Rooms clean and high quality furniture. What made our stay average are minor but important details: wifi is horrible if you don’t want to become a h-rewards member. You don’t have a choice but to subscribe and that is something I would want to be able to decide for myself. A biggie is parking - 34€/24h is ridiculous. We drove a lot so just wanted to keep the car in a safe spot for the 2 days in close proximity. Obviously the garage in the hotel is what you’d want to choose and then that. Made the overall experience less than average for me. Apart from that the hotel is very well located so that’s a plus
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Hunger, Geschäftsführer at Steigenberger Hotel Am Kanzleramt
Responded Feb 12, 2023
Dear Guest, thank you very much for staying with us in Berlin. We are pleased to see that you appreciated the friendly staff, uncomplicated and quick check-in and check-out, and the clean and high quality furniture. We kindly ask for your understanding that our high-speed wifi with up to 250 Mbits is only free of charge for our H Rewards guests. Of course, it is up to everyone to take out a free membership. The price of our underground car park is based on the prices offered in the immediate vicinity. We will be happy to help you unpack on your next arrival and you can look for a parking space nearby while we store your luggage. We would be happy if you could give us another try to change your impression. With kind regards and enjouy your sunday, Daniel Hunger General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Quality Seekers Helsinki wrote a review Feb 2023
Helsinki, Finland11 contributions6 helpful votes
We recently joined Steigenberger hotels loyalty program and visited Steigenberger hotel BER-Airport with excellent experience. So we decided to stay in Steigenberger Hotel Am Kanzleramt in Berlin due to the great location and high expectations of the hotel chain. A huge mistake! We booked a junior suite which according to Steigenger website are “cozily furnished with combined living and sleeping area offer lots of comfort and convenience.” The junior suite #735 is a joke! Most part of the room is useless corridors, and the so-called living area is ridiculous: approx. 70 cm from sofa to television. Please see attached photo. According to hotel’s response “Due to our floor plan, we offer two different designs in our suites.” So if You choose to stay in this hotel and in a junior suite, be sure that it is the other design! But the worst was yet to come. We came back to the room after dinner and drinks on the town around midnight. We tried every switch we found but couldn't turn the lights off. Then we called the reception and after a while night porter arrived and tried to fix the problem. He was clearly aware about this problem, so we are quite sure that this has happened before. The result was that either we had the lights on or no lights at all (master switch on or off). One could imagine that with a room rate of 330 eur per night (well over the average in central Berlin) You would at least get functioning utilities. The following morning the problem was fixed by a technician. Nevertheless, we spend one of our two nights in the darkness. We complained about this issue to a supervisor at the reception. He promised to make an adjustment to the room price due to inconvenience. When we checked out there was no compensation, and nobody knew anything about it. Only after we put this matter to the customer satisfaction survey we were contacted by a manager, and we got a compensation. But even though the compensation was sufficient it came far too late. It is hard to imagine to stay in this hotel again.
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Date of stay: January 2023
Value
Rooms
Service
Room Tip: Never accept a junior suite without checking it first
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Hunger, Geschäftsführer at Steigenberger Hotel Am Kanzleramt
Responded Feb 5, 2023
Dear Guests, Thank you for staying with us and for taking the time to share your experience. We are disappointed to hear that our junior suite did not meet your expectations, as we strive to ensure that each of our guests has a comfortable and enjoyable stay. We take all feedback seriously and have taken note of your comments regarding the room design and amenities. We regret that we were unable to provide you with a more satisfactory stay, however we appreciate you bringing this issue to our attention so that we can continue to improve our services. We know that compensation cannot undo what has happened, but it was very important to our management to accommodate you in this request. Please be assured that we have evaluated your feedback internally with all department heads. Thank you again for sharing your feedback with us. We would be glad to get a second chance to prove you our mission being hoteliers with passion and hope to welcome you back at Steigenberger Hotel Am Kanzleramt someday. With kind regards from Berlin to Helsinki, Daniel Hunger General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Keianne13 wrote a review Jan 2023
Edinburgh, United Kingdom187 contributions100 helpful votes
The Steigenberger is literally two minutes walk from the central station and just twenty minutes from key sites such as the Parliament and the Brandenburg Gate, The rooms are a good size, quit and have tea and coffee making facilities as well as bottled water. The beds are comfy and the shower is spacious. My only complaint is that the temperature was too high making it somewhat difficult to sleep; adjusting the thermostat appeared to make little or no difference. Hence only 4 rather than 5 stars. The breakfast is superb with a huge choice of hot and cold foods including pastries, a wide variety of breads and rolls, cold meats and fish, cheeses, fresh fruit, juices as well as eggs, sausages and bacon. I will definitely stay here again on my next visit to Berlin.
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Date of stay: January 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Hunger, Geschäftsführer at Steigenberger Hotel Am Kanzleramt
Responded Jan 26, 2023
Dear Keianne, Thank you for your fantastic feedback on your stay. Your review is a really great compliment for us and also at the same time an incentive to give you a full score for your next stay. Please note that we are not officially classified with a certain star category. However, we represent ourselves as a 4 star superior hotel. We would be happy to welcome you back soon. Kind regards from Berlin Daniel Hunger General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pure Vacations wrote a review Jan 2023
Whitstable, United Kingdom425 contributions79 helpful votes
+1
This is the second time I have visited the hotel, the last being in 2019, before the pandemic. The hotel remains the same high quality and professional service, the only difference being the main restaurant is still not open due to covid, however, the bar downstairs has a great selection of food to sit and dine. The wonderful front desk staff was always helpful, and the breakfast restaurant staff was also very helpful and had an excellent food selection. I was staying in a deluxe room, and it was well furnished with a great view of Berlin and also a superb rain shower. Some might find the hotel slightly out of the way, but it is not, you can walk to many things in 5 to 15 minutes, opposite the hotel, tour buses stop so you can hop on and off those if you buy a ticket. Plus you have the underground train system and the main train station all near the hotel. I like this hotel and the chain very much and would recommend staying here.
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Date of stay: December 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Hunger, Geschäftsführer at Steigenberger Hotel Am Kanzleramt
Responded Jan 21, 2023
Dear guest, thank you very, very much for this fantasitc feedback. Your consistently positive feedback encourages us in our mission to be hoteliers with passion and to continue to pursue it. We are proud that you praise the work of our staff and are happy to pass on your compliments to our team. Stay healthy and we very much hope to welcome you again soon as a loyal guest at the Steigenberger Hotel Am Kanzleramt. Kind regards from Berlin and all the best, Daniel Hunger General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peter N wrote a review Jan 2023
Haxey, United Kingdom41 contributions90 helpful votes
My 20 year old son and I have just returned from a 4 day city break in Berlin, and we stayed at the Steigenberger Hotel. Everything about the hotel is first class. The location, staff, rooms, food, cleanliness and the wellness spa are all excellent. I read other reviews about this hotel before booking - and they were really helpful. I have no hesitation in giving the Steigenberger Hotel a 5 star 'excellent' review. Book it. You won't be disappointed. Thank you to all the staff at the Steigenberger Hotel for making our stay so pleasurable.
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Hunger, Geschäftsführer at Steigenberger Hotel Am Kanzleramt
Responded Jan 21, 2023
Dear Peter, thank you very, very much for your absolutely great feedback. We are delighted to hear that you have enjoyed your stay. Especially your comments on our room facilities, SPA and the breakfast were a great compliment. It fills us with pride that you rate our team and our house with full marks and that you would choose us again. We would be very happy to welcome you back soon. With kind regards and all the best, Daniel Hunger General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Emma Newald wrote a review Jan 2023
Fort Myers, Florida44 contributions2 helpful votes
+1
Absolutely love this hotel! We stayed over the New Year recently and in July of 2021. Great location for exploring and train station is very close being just across the street. Hotel staff are very professional, great breakfast, and clean. 10/10 We spent a lot of time at the hotel bar where the staff was amazing and they offered complimentary wine at midnight to ring in the New Year. We will back thanks
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Date of stay: December 2022Trip type: Traveled as a couple
Room Tip: Hotel Parking garage behind the building. Great location for walking and train station very close
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Hunger, Geschäftsführer at Steigenberger Hotel Am Kanzleramt
Responded Jan 11, 2023
Dear Emma, thank you very much for your great feedback. We are delighted to hear that you have enjoyed your stay with us. Especially your comments on our central location and the breakfast were a great compliment. We truly appreciate your compliments on our hotel and the services provided by our team. We appreciate your feedback and hope to welcome you back very soon. With kind regards Daniel Hunger General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Martin B wrote a review Dec 2022
Hamburg, Germany132 contributions105 helpful votes
Perfect city hotel located directly next to the main station. Don’t worry you don’t notice a thing that you’re that close. Friendly and competent service staff, great rooms with a very nice bathroom. Unfortunately, I wasn’t able to enjoy the breakfast. Highly recommended for city trips or if you intent to go for a relax walk along the spree river.
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Date of stay: December 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Hunger, Geschäftsführer at Steigenberger Hotel Am Kanzleramt
Responded Dec 22, 2022
Dear Martin, thank you very much for your fantastic feedback. We are delighted to hear that you have enjoyed your stay. Especially your comments on our central location and the room comfort were a great compliment. We truly appreciate your compliments on our hotel and the services provided by our team. We would be happy to welcome you back soon. With best regards and merry christmas, Daniel Hunger General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thomas K wrote a review Nov 2022
Frankfurt, Germany9 contributions2 helpful votes
Steigenberger Kanzleramt is conveniently located next to Berlin's main stations with easy access to all over Berlin. Facilities include a very good wellness area for a city hotel incl. SPA, several saunas and steam room. Fitness area had modern equipment with a good choice. Breakfast was well stocked, eating in a noce and not too crowded area (despite full occupancy). Rooms were modern and functional, bedding was very comfy with good matraces. Service was really excellent. I forgot my headphones on check-out and a call and an email solved the issue in a matter of minutes. I am happy to return any time.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Hunger, Geschäftsführer at Steigenberger Hotel Am Kanzleramt
Responded Nov 20, 2022
Dear Guest, thank you very much for your great feedback. We are delighted to hear that you have enjoyed your stay very much. Especially your comments on our room facilities, the central location and the breakfast were a great compliment. We truly appreciate your compliments on our hotel and the services provided by our team. It is a pleasure to hear that you would stay again and we hope to welcome you back soon. With best regards from Berlin to you, Daniel Hunger General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$116 - $223 (Based on Average Rates for a Standard Room)
LOCATION
GermanyBerlinMoabit / Mitte (Borough)
NUMBER OF ROOMS
339
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STEIGENBERGER HOTEL AM KANZLERAMT $125 ($̶1̶5̶9̶) - Updated 2023 Prices & Reviews - Berlin, Germany

Frequently Asked Questions about Steigenberger Hotel Am Kanzleramt
Which popular attractions are close to Steigenberger Hotel Am Kanzleramt?
Nearby attractions include Berlin Central Station (0.10 miles), Bundeskanzleramt der Bundesregierung (0.2 miles), and Futurium (0.3 miles).
What are some of the property amenities at Steigenberger Hotel Am Kanzleramt?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Steigenberger Hotel Am Kanzleramt?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Steigenberger Hotel Am Kanzleramt?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Steigenberger Hotel Am Kanzleramt?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Steigenberger Hotel Am Kanzleramt?
Conveniently located restaurants include Paris-Moskau, Peter Pane, and Zollpackhof.
Are there opportunities to exercise at Steigenberger Hotel Am Kanzleramt?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Steigenberger Hotel Am Kanzleramt?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Steigenberger Hotel Am Kanzleramt?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Steigenberger Hotel Am Kanzleramt offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Steigenberger Hotel Am Kanzleramt?
The staff speaks multiple languages, including English and German.