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About
#39 of 638 hotels in Berlin
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Platinum level
The Federal Chancellery, the Reichstag building and the main station are just a few minutes away from the Steigenberger Hotel Am Kanzleramt - it is impossible to find a more central and convenient accommodation in Berlin. Coffe and tea making facilities, free internetconnection, inroom safety deposit boxes, and minibar are only a few amenities awaiting your arrival at your room or suite. The Hotellobby is the perfect place to assemble and start your excursions with its spacious lounge below the gallery. The hotel bar is a perfect location for completing the day's enjoyment. The Day Spa with astonishing views from the top floor of the Hotel offers sauna, steam bath, a private Day Spa, massage, beauty treatments and access to a modern and fully equipped gym. Running tracks close by are perfectly situated for jogging or walking. The conference section covers an area of more than 2,000 m² on two floors. The main hall with its two foyers - perfect for presentations and exhibitions capable to host up to 400 participants is based on the ground floor. While the conference area with its 10 further meeting rooms is to be found directly above.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Spa
Parking
Wifi
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Facial treatments
Steam room
Baggage storage
Concierge
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, German
Hotel links
Location
Full view
100Great for walkers
Grade: 100 out of 100
39Restaurantswithin 0.3 miles
9Attractionswithin 0.3 miles
Contact
Ella-Trebe-Str. 5, 10557 Berlin Germany
Name/address in local language
Getting there
HauptbahnhofBerlin U-Bahn3 min
Berlin HauptbahnhofBerlin S-Bahn3 min
Rental CarsSee rental cars from $16/day
4,876Reviews55Q+A100Room tips
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+1
We stayed here for Halloween weekend. 30th Oct - 02 Nov. The hotel is located right across the road from the central station in Berlin so it was perfect for us. We flew in to Schönefeld T5 from Manchester and got the train straight to hotel which was so easy and cheap instead of paying for taxis! We checked in and they took a €50 deposit which we weren’t aware of but it wasn’t a problem and I have received it back. Then we were asked if we wanted a room with a bath or a shower which I thought was a really nice touch to our check in. We chose shower and the room didn’t disappoint. The room was really nicely decorated, spacious, great view of the river and felt really luxurious. The beds were really comfortable apart from that they were separated in the middle which was slightly annoying but apart from that we slept really well; never heard any noise in the halls and the room has controls for the temperature which was nice. They did tell us the spa was still open but we didn’t get chance to have a look. We did want to have breakfast in the morning but it was really expensive €25 per person is just too much when they have a pret-a-manger and a Starbucks across the road. The tv worked well but didn’t have any English channels apart from the news channels. It would’ve been nice if they had Netflix as an option. They have a restaurant which we ate at on the Saturday which was lovely but slightly expensive and we really empty but I’m sure that was just because of Germany’s nearing lockdown. Overall it was a really nice stay and I would recommend this hotel because of it’s location and it’s lovely rooms. My favourite thing was definitely the bathroom, the rainfall shower was so relaxing. Perfect.…
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Date of stay: October 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Peter B Mikkelsen, Geschäftsführer at Steigenberger Hotel Am Kanzleramt
Responded 4 weeks ago
Dear"katieeP8357XH", Thank you very much for this nice rating. We are happy that you felt comfortable during your stay and it makes us very proud that you rewarded us with all five points. It makes us very proud how much you praise the hotel and that we are always your first choice when coming to Berlin. Regarding the breakfast, we recommend for your next stay to book a bed & breakfast rate, which already includes the buffet at a reduced Price. Please note that we only have an extensive sauna facility, but no whirlpool or pool. We appreciate your feedback and hope to welcome you back soon. With kind regards Peter B. Mikkelsen Area General Manager
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This hotel is located very central in Berlin. The rooms are super, we like the design, very minimalistic. The rooms are very clean, like rest of the hotel and no noice from streets, so good windows The checkin was not super. The biggest minus on this trip was the breakfast. Last we stayed there, we had the best breakfast buffet we ever had. This time because of COVID, the buffet was reduced a lot and we still had to pay 25 euro, it was not value for money. If we had known this, we would have gone to a cafe instead
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Date of stay: September 2020Trip type: Traveled as a couple
2 Helpful votes
Helpful
Response from Peter B Mikkelsen, Geschäftsführer at Steigenberger Hotel Am Kanzleramt
Responded Sep 20, 2020
Dear Guest, Thank you for your stay and taking the chance to share your impressions with us. We are very pleased to read that with us you have found a hotel in a central location from which you could reach all the sights and highlights. Your helpful comment on our service quality gives us the opportunity to train our employees more specific. Also in the current Corona time we try to spoil our guests culinary at breakfast. We had to change our presentation due to some hygiene regulations. If you have any other wishes, our team will be happy to help you. We appreciate your feedback and hope to welcome you back soon. Kind regards Peter B. Mikkelsen Area General Manager Berlin
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The good: Hot and powerful shower. Location, especially if you are getting the train to Berlin. Clean. The bad: Small TV (40”), couldn’t stream to it, no connection console, difficult to connect a USB stick or HDMI cable because the wall bracket doesn’t move that much. Sky news and BBC news didn’t work, CNN was in and out. This was mentioned to the reception desk, I was told it was down to their supplier. Beds were very soft. The ugly: Breakfast. Some guests did wear masks some didn’t, some staff were wearing masks without their noses covered. I had to explain, in my bad German, how to fry an egg so that it was “over medium”. The bacon was the incinerated streaky stuff, I did ask (2 weeks before) if they could get some proper breakfast bacon (back bacon). They were unable to and said it was down to their supplier. Putting low tables in front of what would normally be the self selection buffet area creates a narrow corridor where guests have to queue and walk past before ordering their food. It’s difficult to see what you can have because it’s all set back behind these tables and there are 2 or 3 people who take your requests. I appreciate it’s difficult in these Covid times, but I’ve seen other hotels handle this much better. There isn’t any hotel outdoor area where you get some fresh air, sit down and have a coffee or beer or whatever. The ground floor bar looked dark and uninviting. Young staff with little sign of leadership from senior management. If there’s a problem, blame the supplier it’s not the fault of the Steigenberger. Lastly, a suggestion for the Steigenberger: more soap is needed above the bathroom sink, either a larger dispenser or refilled more often, people are washing their hands more often and have to wash their fabric masks. I was having to use shower gel from the shower because we ran out.…
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Date of stay: July 2020
Rooms
Service
Sleep Quality
2 Helpful votes
Helpful
Response from Peter B Mikkelsen, Geschäftsführer at Steigenberger Hotel Am Kanzleramt
Responded Sep 2, 2020
Dear Guest, Thank you very much for staying with us and for sharing your impressions. It is a pity to hear that you were not satisfied with your stay and we regret that we could not meet all your expectations. Please rest assured that we will follow up on each of your comments. It is our great aim to make every single guest feel comfortable and welcome while staying with us and therefore we work every day to prove our mission being hoteliers with passion. We hope that you will give us another chance to prove our service again. With kind regards and all the best for you, Peter B. Mikkelsen Area General Manager
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Arrived late. We couldn’t switch off the light of our hallway in the room! No room service! What is this? The excuse they use is the Corona virus! Hotel is basically cutting costs at the clients expense. Will not return here!
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Date of stay: July 2020Trip type: Traveled with family
2 Helpful votes
Helpful
Response from Peter Mikkelsen, Geschäftsführer at Steigenberger Hotel Am Kanzleramt
Responded Jul 25, 2020
Dear guest, Thank you for taking the time to share your impressions with fellow travelers. Unfortunately, it cannot be avoided that there will be restrictions for our guests when implementing the official corona guidelines of the Berlin Senate. Safety and health is the highest priority for our guests and employees We would be glad to get a second chance to prove you our mission being hoteliers with passion and hope to welcome you back at Steigenberger Hotel Am Kanzleramt someday. Kind regards Peter B. Mikkelsen Area General Manager Berlin
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Overall it was a really lovely, clean hotel, with friendly service. There was a nude sauna and steam room, which was a nice bonus to a city hotel - if you aren't comfortable going nude, you can just stay in your towels, as we did! The fitness centre was good, but a little basic and also very hot - this could do with improvement. Our bedroom was also very hot, and our air conditioning was not working. After speaking with staff we found out they do not operate air-conditioning in winter months, which we were very disappointed about - especially as it is a 5* hotel, the rooms were hot, and opening a window meant that you could hear some street noise throughout the night. Although our room was serviced everhday, they were not very good at topping up our toilet roll and moisturiser. We liked the location of the hotel, as it is right by Hauptbaunhof, which links you to the entire city with the underground and overground trains. We tended to walk across most of Berlin, (or use the lime scooters which were great!) especially along the canals, which are right by the hotel, but it was at least a 20 minute walk to most 'main' neighborhoods. It is a very quiet neighborhood, which we liked, but if you prefer to be in the hustle bustle, you might be better off in Mitte. Even though it sounds like a moan above, it was far from awful and we did like the hotel, and would stay here again.…
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Date of stay: March 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from StbKanzleramt, Manager at Steigenberger Hotel Am Kanzleramt
Responded Mar 27, 2020
Dear Guest, Thank you very much for this nice rating. Our hotel is the flagship of the Steigenberger Group for a comprehensive and sustainable green concept. Therefore, we would like to pass environmentally conscious actions to as many areas as possible, including removing shower caps and vanity sets as well as bathrobes and slippers from our standard category. Of course, we meet all demands immediately upon request. The room features an air condition, which is adapted to German weather. Accordingly, it is unfortunately not possible at certain times to change the temperature significantly, for example, in winter it is not possible to cool the climate system strongly and in summer not to warm it up in order to always act sustainably. As part of the newly arising "Europacity" we are located in the middle of the changing city shape of Berlin. Next to the government quarter, they are planning to unify culture, living and leisure in one modern designed area. A continuous growing city like Berlin needs to keep up with the dynamic of change and we are happy to be one of the first sections of this transformation. We appreciate your recommendation and hope to welcome you back soon. With best regards Peter B. Mikkelsen Area General Manager Berlin
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PRICE RANGE
$122 - $212 (Based on Average Rates for a Standard Room)
LOCATION
GermanyBerlinMoabit / Mitte (Borough)
NUMBER OF ROOMS
339
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Claim Your Listing Frequently Asked Questions about Steigenberger Hotel Am Kanzleramt
Which popular attractions are close to Steigenberger Hotel Am Kanzleramt?
Nearby attractions include Berlin Central Station (0.10 miles), Bundeskanzleramt (0.2 miles), and Futurium (0.3 miles).
What are some of the property amenities at Steigenberger Hotel Am Kanzleramt?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Steigenberger Hotel Am Kanzleramt?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Steigenberger Hotel Am Kanzleramt?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Steigenberger Hotel Am Kanzleramt?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Steigenberger Hotel Am Kanzleramt?
Conveniently located restaurants include Paris-Moskau, Peter Pane Berlin Europaplatz, and Zollpackhof.
Are there opportunities to exercise at Steigenberger Hotel Am Kanzleramt?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Steigenberger Hotel Am Kanzleramt?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Steigenberger Hotel Am Kanzleramt?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Steigenberger Hotel Am Kanzleramt offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Steigenberger Hotel Am Kanzleramt?
The staff speaks multiple languages, including English and German.