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The Ritz-Carlton, Berlin

Potsdamer Platz 3, 10785 Berlin Germany
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1768)
Room & Suite (604)
Dining (154)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 12/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, Berlin
Updated 12/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#32 of 645 hotels in Berlin
Travelers' Choice
GreenLeaders Platinum level
The Ritz-Carlton, Berlin has more than 303 guest rooms and suites and is located right next to the historic Potsdamer Platz. This superior 5-star hotel has won multiple awards and offers a unique setting in an ArtDecostyle and the highest level of outstanding service. POTS represents the modern German cuisine, while the elegant The Lounge pampers guests with quality teas and its own menu. The Curtain Club and the extravagant Fragrances are two of the city's top bars and complete the culinary ensemble the luxury hotel has to offer. To relax and unwind, an elegant wellness facility and the exclusive Club Lounge on the 10th floor welcome guests.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Indoor pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Evening entertainment
Business Center with Internet Access
Heated pool
Fitness / spa locker rooms
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Conference facilities
Banquet room
Meeting rooms
Steam room
Baggage storage
Currency exchange
Non-smoking hotel
Butler service
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Seating area
VIP room facilities
Wardrobe / closet
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Family rooms
Good to know
City View
Languages Spoken
English, German
Hotel links
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3307Reviews47Q+A100Room tips
Traveler rating
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Popular mentions
Emilie W wrote a review Oct 23
9 contributions2 helpful votes
Upon arrival we have got bell boy to unload our baggages and park our car, they also gave us mask and water! Absolutely what we are looking for. The room is spacious, clean and comfortable, the pool is small but nice. The cake at the lobby is absolutely amazing as well. We really have got nothing to complain, just enjoy our stay soooo much. The bell boy named “ALxxxx” ( sorry I forgot) he has given us the best service, and remembered our name! He should be nominated as the employee of the month! We look forward to come back!
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Date of stay: October 2021Trip type: Traveled with family
Dr. Y wrote a review Oct 17
Almogia, Spain494 contributions58 helpful votes
Luxury hotel, with all the things that a traveler might need. Rooms are spacious, comfortable, specially the pillows. Large variety at the breakfast buffet, with helpful staff. The only point I did not like is that they don’t have a ramp for a car to stop in front of the hotel.
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Date of stay: October 2021Trip type: Traveled with family
Room Tip: Try the pizza 🍕 restaurant and the vegetarian menu at the Indian restaurant next to the hotel.
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Jemma wrote a review Oct 16
Abu Dhabi, United Arab Emirates4 contributions
I arrived at the Ritz Carlton and the gentlemen at the door offered to help me with my luggage but I was alright on my own. I would like to give a big thank you to the front desk team, especially Leo and Max! They are very accommodating and always ready to serve. The room was amazing, thank you so much!
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Date of stay: October 2021
Sleep Quality
Baron S wrote a review Oct 15
1 contribution
I stayed at the Ritz Carlton in Berlin, thinking that I would be receiving the quality of service that the Ritz is known for. Upon checking in I found that my room was infested with bugs. I notified the front desk and they treated the issue very nonchalantly. The Ritz is certainly not taking precautions to sanitize their rooms because of the Covid pandemic, as most hotels out there are. When I checked out I was told that my dinner at the bar would be covered because of the issue. When I spend a couple thousand dollars on a three night stay I am expecting my room to be clean and I certainly expect it to be insect free. If a clean room in Berlin is what you’re looking for I would avoid the Ritz at all costs!
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Date of stay: October 2021
Response from Christina Reichert, Owner at The Ritz-Carlton, Berlin
Responded 1 week ago
Dear Baron S, thank you very much for taking the time to share your highly valued feedback with us. We are always extremely delighted to receive feedback such as yours which will help us to identify processes which need improvement. Please accept my sincerest apologies for any inconvenience you had to experience on several points of your stay. I completely understand your point of view and your disappointment with our service. Please be rest assured that our highest mission is to provide you with the finest personal service, genuine care and comfort and I need to apologize that we failed in our primary endeavor. I would like to ensure you that this is certainly not the service our ladies & gentlemen strive to provide and I have addressed every single point individually with the teams. Furthermore, it would be a great pleasure for me, if I get the chance to get in personal contact with you to talk about any inconveniences regarding your stay. Please do not hesitate to contact me if there is anything else we may assist you with. Sincerely, Nadine Ruzanji Guest Experience Manager
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Tim P wrote a review Oct 11
Denton, Texas35 contributions14 helpful votes
Everything was perfect at the Ritz Carlton Berlin . Staff was amazing . They went out of their way to make everything a priority . Location is perfect for restaurants as well as walking to the sights and museums . Hotel overlooks the Tiergarten and is in a very safe area . Schnelltest Berlin (if you need a COVID test for the way home ) is a 5 minute walk . Worth the price .
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Date of stay: October 2021Trip type: Traveled on business
$257 - $434 (Based on Average Rates for a Standard Room)
the ritz-carlton, berlin hotel berlin, ritz berlin, ritz-carlton berlin, berlin ritz carlton
GermanyBerlinTiergarten / Mitte (Borough)
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Frequently Asked Questions about The Ritz-Carlton, Berlin
Which popular attractions are close to The Ritz-Carlton, Berlin?
Nearby attractions include The Holocaust Memorial - Memorial to the Murdered Jews of Europe (0.3 miles), Berliner Philharmonie (0.3 miles), and German Spy Museum Berlin (0.2 miles).
What are some of the property amenities at The Ritz-Carlton, Berlin?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Ritz-Carlton, Berlin?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at The Ritz-Carlton, Berlin?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ritz-Carlton, Berlin?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton, Berlin?
Conveniently located restaurants include Vedang - plant burger (Mall of Berlin), Restaurant Facil, and Johnny's Bar.
Are there opportunities to exercise at The Ritz-Carlton, Berlin?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Ritz-Carlton, Berlin?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton, Berlin offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Ritz-Carlton, Berlin?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to The Ritz-Carlton, Berlin?
Many travelers enjoy visiting Memorial of the Berlin Wall (1.8 miles), East Side Gallery (2.7 miles), and Gleis 17, Grunewald (4.7 miles).