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Potsdamer Platz 3, 10785 Berlin Germany
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Traveler (1810)
Room & Suite (689)
Dining (205)
What is Travelers’ Choice Best of the Best?
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
  • Contactless check-out
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Updated 04/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, Berlin
Updated 04/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 644 hotels in Berlin
Location
4.8
Cleanliness
4.8
Service
4.6
Value
4.3
2022 Travelers' Choice Best of the Best
GreenLeaders Platinum level
The Ritz-Carlton, Berlin has more than 303 guest rooms and suites and is located right next to the historic Potsdamer Platz. This superior 5-star hotel has won multiple awards and offers a unique setting in an ArtDecostyle and the highest level of outstanding service. POTS represents the modern German cuisine, while the elegant The Lounge pampers guests with quality teas and its own menu. The Curtain Club and the extravagant Fragrances are two of the city's top bars and complete the culinary ensemble the luxury hotel has to offer. To relax and unwind, an elegant wellness facility and the exclusive Club Lounge on the 10th floor welcome guests.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Indoor pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Evening entertainment
Taxi service
Wifi
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Wine / champagne
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Flatscreen TV
Bath / shower
Interconnected rooms available
Room service
Seating area
Sofa
VIP room facilities
Wardrobe / closet
Private bathrooms
Wake-up service / alarm clock
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Classic
Languages Spoken
English, German
Hotel links
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3344Reviews48Q+A100Room tips
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Devon Rodriguez wrote a review Yesterday
Worldwide1 contribution
Our server LEO has been immaculate. He went above and beyond in our weeks stay here at the hotel. Anything we needed he made sure to accommodate us and was super helpful with any request that we had. I could not have asked for better service! We tried every Yamasaki whiskey because the knowledge he shared with us about its rarity. He said we can only can get it here. 10 / 10 SERVICE ! Caiobello
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Date of stay: August 2022
Value
Service
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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M4463VOchristopherl wrote a review Yesterday
San Francisco, California9 contributions7 helpful votes
The hotel has some of the most spacious hotel rooms in Europe and very strong air conditioning, a rarity in Europe. The hotel is also architecturally beautiful with art deco styling and rich woods. The room service is also incredibly affordable and tasty.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jwb1011 wrote a review Jul 2022
St. Petersburg, Florida175 contributions160 helpful votes
This is the best hotel in Berlin, period. The warm welcome by the Bellman, the friendly staff whiskey you to your room, the spacious suites overlooking pot stemer plots, even the swanky in-room bar perfectly appointed with anything you may need as well as a few new discoveries. It’s well-known that Germans are not always known for being particularly friendly, however the warmth and friendliness of the staff at this hotel was an unexpected delight, and really made my stay special. I’ll also note the breakfast buffet is fabulous, the bar makes delicious and inventive cocktails and has fabulous live entertainment on weekends, and the Pots restaurant does a lovely tasting menu if you are up for a culinary tour. Already looking forward to my next stay!
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Date of stay: July 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Christina Reichert, Owner at The Ritz-Carlton, Berlin
Responded 2 weeks ago
Dear John B warm regards and thank you very much for taking the time to share your feedback with us. We really appreciate it and are really happy that you were able to enjoy a perfect and relaxing stay. I was happy to share your feedback with all the ladies and gentlemen at The Ritz-Carlton, Berlin and would like to thank you again in equal measure. We hope to welcome you back soon and remain at your disposal at any time. Best regards Lena Guest Experience Manager
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Nancy S wrote a review Jul 2022
Boston, Massachusetts305 contributions171 helpful votes
This hotel is as lovely as one would expect - gorgeous room, excellent public areas and bars, perfect location, etc. However, what really made this place special for us was the gracious and attentive service. A special shout-out to Maximilian L. Duprée whose kindness and concern for our comfort made this a six star experience.
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Date of stay: May 2022
Location
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Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PeteInDC wrote a review Jun 2022
Washington DC, District of Columbia62 contributions52 helpful votes
My wife and I just spent 5 wonderful days at the Ritz Carlton, Berlin, an outstanding hotels with incredible, professional staff. We arrived at the Berlin hotel at Noon after a long delayed flight on Lufthansa, and when we stepped out of the cab we were immediately greeted by the doorman with a friendly "Welcome Home!" The front desk agent Maximilian was very gracious and accompanied us to our room while highlighting the features of the hotel and then our room. Our deluxe King room was very large and comfortable with the always amazing Ritz Carlton bed. The bathroom was also very large with a large shower and counterspace. The bath products provided were Diptyque and were excellent. We had booked the hotel with points and paid for Executive Club access. Unfortunately, the Club had not yet reopened, but we were contacted prior to our trip and offered daily breakfast in Pots, the great restaurant in the hotel, and the hotel waived the fee for the club access. The Pots breakfast buffet was of the best breakfast spreads we have experienced in all our travels. The welcoming champagne event at 6pm in the Lobby Bar our first day was a very nice touch. The event occurs every evening as they turn from day to night and putting on the Ritz touch. We then dined at the Curtain Club. We were taken very good care of by Evangelos and the rest of fine staff during our stay. The cocktails are amazing. Every member of the Ritz Carlton staff is gracious, helpful, and friendly, and First Class in every respect. This was our first trip to Berlin and we had a terrific time. We will be back to Berlin soon, and without a doubt returning to stay at the Ritz Carlton.
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Date of stay: June 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Experience Team , Guest Services / Front Office at The Ritz-Carlton, Berlin
Responded 4 weeks ago
Dear peterindmv, best greetings from The Ritz-Carlton, Berlin and thank you very much for taking the time to share your honest and detailed feedback with us. We are more than happy to see that you enjoyed your stay to the fullest and hope you had a safe journey homewards. I have gladly shared your review with all Ladies & Gentlemen of The Ritz-Carlton, Berlin and behalf of all of them, it was our greatest pleasure to be your host! We truly hope to have the chance to welcome you back very soon and to meet and greet you personally. Please do not hesitate to contact my or my colleagues, if there is anything else we may assist you with. Warm regards Nadine Guest Experience Manager
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Jeff N wrote a review Jun 2022
1 contribution
The location was spot-on - we were able to walk to just about every destination (or take a taxi to more distant locations). The room was large, clean and bright. The staff were friendly and professional. Breakfast was very good - a large choice of fresh fruit, veggies, breads, cheeses, cereals, eggs and more. Room service was delivered quickly and efficiently. We would definitely consider staying at the Ritz Carlton if visiting Berlin again.
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Date of stay: May 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Christina Reichert, Owner at The Ritz-Carlton, Berlin
Responded Jun 24, 2022
Best greetings from The Ritz-Carlton, Berlin and thank you very much for taking the time to share your feedback with us. It was our greatest pleasure to host you and it is really nice to see that you enjoyed your stay with us to the fullest. We hope to have the chance to welcome you soon again as our appreciated guest and would love to meet you personally. Kind regards Lena Guest Experience Manager
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trafficuk121 wrote a review Jun 2022
Cheltenham, United Kingdom9 contributions6 helpful votes
beautiful hotal. Large and clean room. great service from all people in the hotel. delicious food. We had a great time. location is in the potsdam platz in the center of berlin close to many attractions
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Date of stay: May 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Experience Team , Guest Services / Front Office at The Ritz-Carlton, Berlin
Responded Jun 16, 2022
Dear trafficuk121, best greetings from The Ritz-Carlton, Berlin and thank you very much for taking the time to share your feedback with us. It was our greatest pleasure to host you and it is really nice to see that you enjoyed your stay with us to the fullest. We hope to have the chance to welcome you soon again as our appreciated guest and would love to meet you personally. Kind regards Nadine Guest Experience Manager
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Sravichar2017 wrote a review Jun 2022
San Francisco, California8 contributions4 helpful votes
Spa is minimalist, it literally does not represent as a Ritz Carton Spa quality. There is only 1 small room for massage. Fitness is very small with very limited number of exercise equipment. During a conference beware, you will not be allowed into your room with out showing the guy at front of the hotel room card, ID, conference badge even if you are a conference attendee family. Very unpleasant experience.
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Experience Team , Guest Services / Front Office at The Ritz-Carlton, Berlin
Responded Jun 9, 2022
Dear Sravichar2017, Thank you for taking the time to share your feedback with us in person and then online. Please rest assured that the comfort and security of our guest is our highest priority. Especially, after the unfortunate events of yesterday at Berlin Ku´damm. We sincerely apologise that you experienced discomfort caused through our team members of the event which you are attending. This is contractually provided by the event organizer and serves as a protective measure, for you and all participants. Therefore, all participants will be checked who do not visibly wear their badge. Once again, we apologise for any inconveniences this might have caused and would like to offer our assistance to you for any further inquiries you might have. We are at your personal disposal in the Lobby. Sincerely, Your Guest Experience Team
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LuDstar wrote a review May 2022
Liverpool, United Kingdom538 contributions156 helpful votes
+1
Fantastic Hotel in a great location, beautifully decorated. Rooms are excellent with great beds and all necessary fixtures and fittings to make you feel right at Home. Bathroom was great with a walk in shower and and nice Bath 👍 Service is exceptional, nothing is too much trouble. Food is also great. It's not a cheap hotel, but you get a lot for the price paid, well worth staying at 👍
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Date of stay: May 2022Trip type: Traveled on business
Room Tip: Deluxe Rooms are spacious and very comfortable
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Guest Recognition, Gästeservice/Empfang at The Ritz-Carlton, Berlin
Responded May 21, 2022
Dear LuDstar, best greetings from The Ritz-Carlton, Berlin! Thank you very much for your lovely feedback! I will gladly share your experience with all Ladies & Gentlemen of The Ritz-Carlton, Berlin! We hope to have the chance to welcome you back soon as our appreciated guest. Warm regards Nadine Guest Experience Manager
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Elias wrote a review May 2022
99 contributions6 helpful votes
+ central location at Potsdamer Platz + friendly, courteous butlers - rooms not really spacious - rather careless and inattentive staff at Curtain Club (it took me an hour to place an order) - no slippers in room (front office claimed „because of COVID“ - doesn’t really make sense, sounds more like an excuse) - housekeeping knocking on door early morning despite „do not disturb sign“ on This has been my second stay at the Ritz-Carlton Berlin. The first one is a few years back and was definitely a much smoother experience. This time The Ritz-Carlton Berlin did not feel like a 5* experience to me. Room type: Deluxe View Room Number of Nights: 1
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Date of stay: April 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Recognition, Gästeservice/Empfang at The Ritz-Carlton, Berlin
Responded May 21, 2022
Dear hoteleditorialist, best greetings from The Ritz-Carlton, Berlin and thank you very much for taking the time to share your honest feedback with us. We value each feedback as we are able to continuously improve our service. Please accept my sincerest apologies for the inconveniences you had to experience during your stay. In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with the Front Office and the Food & Beverage leadership team. I hope you choose to stay with us again when your travels bring you back to the area. Please contact me directly when you are ready to make your next reservation and I would like to show you that hospitality is our pleasure and that The Ritz-Carlton, Berlin is one of the best properties in Europe! Warm regards Nadine Guest Experience Manager
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PRICE RANGE
$351 - $491 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz-carlton, berlin hotel berlin, ritz berlin, ritz-carlton berlin, berlin ritz carlton
LOCATION
GermanyBerlinTiergarten / Mitte (Borough)
NUMBER OF ROOMS
303
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Frequently Asked Questions about The Ritz-Carlton, Berlin
Which popular attractions are close to The Ritz-Carlton, Berlin?
Nearby attractions include The Holocaust Memorial - Memorial to the Murdered Jews of Europe (0.3 miles), Berliner Philharmonie (0.3 miles), and German Spy Museum Berlin (0.2 miles).
What are some of the property amenities at The Ritz-Carlton, Berlin?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Ritz-Carlton, Berlin?
Top room amenities include air conditioning, a flat screen TV, and an additional bathroom.
What food & drink options are available at The Ritz-Carlton, Berlin?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ritz-Carlton, Berlin?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton, Berlin?
Conveniently located restaurants include Vedang - plant burger (Mall of Berlin), Restaurant Facil, and Johnny's Bar.
Are there opportunities to exercise at The Ritz-Carlton, Berlin?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Ritz-Carlton, Berlin?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton, Berlin offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Ritz-Carlton, Berlin?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to The Ritz-Carlton, Berlin?
Many travelers enjoy visiting Memorial of the Berlin Wall (1.8 miles), East Side Gallery (2.7 miles), and Gleis 17, Grunewald (4.7 miles).