The rooms are too small to spend much time inside. This is clearly a hostel even the two bed rooms. But not to compare with German Youth Hostels, which have higher quality. I cannot imagine, how one can say, that this is a hotel.
The most horrible hostel I ever stayed in! The place is filled with dirty arabic and turkish workers, they stink, they smoke in bathrooms and in their rooms, and they don t follow any Corona distance and gathering rules, and the Generator team doesn t do anything about it! Also the showers are dirty and have old broken shower curtains, the toilets were dirty too often, the bathrooms are for mega masses where people smoke and then open the windows afterwards to let freezing cold in so that I had to freeze every single time taking a shower! Also the Asian cleaning team doesn t understand any English or German, and they disregarded every single time my privacy sign on the door and forced their entry in, once I was half naked and severely bleeding, I had to force close the door several times, and because I couldn t take care of my heavy bleeding at the same time, my floor was full of blood then afterwards! When I told the Generator team about this incident, they gave a damn about it and started to be impertinent with me! Then, after I checked out, I saw on my bank account that this Generator team started to use my credit card illegally and they started to withdraw illegally money from my account, claiming falsely that I had used several beds, what is complete nonsense because I am only one person!!! I reported them for FRAUD!!!!! AVOID! AVOID! THIS PLACE!!!…
Im so sad to say that in 25 "years traveling around the world i had never experienced such a rude and awful welcome as in Generator Berlin. I was attended by a young curly hair arab looking guy (no prejudice just that i dont konw his name) but the rudest impolite arrogant and all the bad adjectives you can come up with. Unfortunately i had prepaid for 2 weeks otherwise i had gave up my stay at Generator. The rest of reception people coorect, just that one that really spoiled my day. The hostel is quite ok clean and affordable. Get rid of that guy please. Thanks
The Stay was great. Good quality for those prices. That was my second stay there and hopefully not last. Reception was professional and rooms where neat. One disadvantage was the housekeeper who wanted to clean the room, hour before actual check out time. Overall, it was enjoyable stay.
We had booked a "private" 6 beds room with my friends, to be sure there wouldn't be any unknown person with us, so we didn't have to worry about our stuff. But on the new year night, our room has been burgled, and all our valuable items have been stolen (computers, speakers, headsets, cash). We believe it was the hotel staff because none of us have lost there key, and the staff comes in your room at any hour, starting to clean even if you are sleeping in your bed. People at the reception didn't care about our problem. This is unacceptable. Thank to Generator for this wonderful 1st day in 2020.
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