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Mercure Hotel Berlin City

#102 of 662 Hotels in Berlin
Certificate of Excellence
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1,094 Reviews from our TripAdvisor Community

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Showing 378: English reviews
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

From the minute we arrived the staff were extremely helpful and friendly. Nice bar area and good choice of drinks. We chose not to eat but the food looked good. Easy walk to most sights and great location with bars and restaurants nearby. Rooms were very clean, well equipped and quiet at night. Would definitely recommend this hotel.

Thank deborah g
Level Contributor
10 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW

The location was good but the room is so small and the bathroom was not practical at all.... The bathroom was literally a space in the room with glass walls so anyone in the room can hear and see you. The humidity from the shower filled the room up and it was annoying. The internet was horrible and its a... More 

Thank Diana O
Dublin, Ireland
Level Contributor
89 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Just a short walk from central station this hotel is spotlessly clean, with well proportioned rooms and ideally located to many of the key sites. The room was fresh, warm and had a comfortable bed. Bathroom was well sized and had an excellent power shower. Buffet breakfast was more than sufficient with a good mix of hot and cold food... More 

Thank Denis M
Cork, Ireland
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

It was lovely, clean and quiet hotel. Food at the bar was good better than i expected when i was hungry late at night. Staff were pleasant and helpful... better than other Mercure hotel i stayed a month ago. Easy access to subway station and also tram. Bedroom was small but enough to walk around- clean and bright. Would come... More 

Thank jkcn_99
Level Contributor
68 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Pro : - Good location, not too far from Mitte Area - Excellent service, reliable staff - Cleanness, raisonable price - lot of restaurants and cafes nearby Con : - Tiny room, poor amenities If you don't mind to have a small room, this hotel would be a good option !

Thank Taaah
MercureBerlinCity, Geschäftsführer at Mercure Hotel Berlin City, responded to this review

Dear Taaah, thank you for your great review. We are happy that your time in Berlin was great. Thank you for your nice words - the best motivation for our young team! I do hope to welcome you again any time soon and remain with kind regards. #FeelWelcome Philip Ibrahim General Manager + Team More 

Loughborough, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Really liked this hotel. The rooms were modern and clean. They were not very large but we had enough space. The staff were friendly and helpful. Its a great location being only 50 metres from a subway station. One of the main train stations is only 2 stops away on the subway. I would definitely stay again on another visit... More 

Thank Lisa_Salsa
MercureBerlinCity, Geschäftsführer at Mercure Hotel Berlin City, responded to this review

Dear Lisa_Salsa, thank you very much for your kind review. We are happy, that you left Berlin and us with the wish to come back again soon. Great to read that your time was good. See you soon at the Mercure Hotel Berlin City. Kind regards and #FeelWelcome Philip Ibrahim General Manager + Team More 

Glasgow, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for 3 nights. The room was small but fine for a city break. It was clean and well appointed. The reception staff were very pleasant and helpful. The bar area was nice too. We didn't eat there but the food we saw looked lovely. There is a small seating area outside which is nice for a morning... More 

Thank subieh1986
MercureBerlinCity, Geschäftsführer at Mercure Hotel Berlin City, responded to this review

Dear subieh1986, thank you very much for your lovely review here in tripadvisor. We are happy that your time in Berlin was great and you liked our sandwiches. We are looking forward to welcome you again and remain with best regards #FeelWelcome Philip Ibrahim General Manager + Team More 

Level Contributor
76 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here in May and were very pleased with our room location/ room itself and the hotel breakfast and generally the overall hotel experience and staff were great and very helpful - we would recommend this hotel and choose to stay here again if in Berlin

1 Thank Emma S
MercureBerlinCity, Geschäftsführer at Mercure Hotel Berlin City, responded to this review

Dear Emma S, thank you for your great review! We are so happy that your time with us at the Mercure Hotel Berlin City was great. Please do come back soon and remain with the best regards #FeelWelcome Philip Ibrahim General Manager + Team More 

Baku, Baki, Azerbaijan
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 22, 2016 via mobile

The hotel has very good location and closely situated to main attractions of Berlin and central rail station. Rooms are not big although well supplied. Suitable for business trips rather than private/family travels. Decent breakfast. Personnel could have been much more friendly, especially daytime shift. Very nice girl served me in the evening and kept me completely satisfied. Early check... More 

Thank Fuad M
MercureBerlinCity, Geschäftsführer at Mercure Hotel Berlin City, responded to this review

Dear Fuad M, thank you very much for your kind review. I am happy to learn that you enjoyed being our guest. At the same time your comment concerning the friendliness has been discussed with the team. We want to deliver a great service - therefor your feedback is key! Accor loyalty members can do an early check in (if... More 

Delfgauw, The Netherlands
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed June 17, 2016 via mobile

Location is OK. Everything is real close, nice rooms, a little standard. Beds are normal. No queen size but separate beds, which was not expected. Staff plain, not the idea that they were very service focused. Price is ok. Rooms were clean. Average hotel. Nothing special.

Thank JustusvanHoegee
MercureBerlinCity, Geschäftsführer at Mercure Hotel Berlin City, responded to this review

Dear JustusvanHoegee, thank you for your feedback. I am happy that you were pleased with the trip to our hotel. At the same time, I wanted to express my apologies for not having delivered "the extra touch". Especially our team members are highly motivated to make your stay wonderful - if this has not matched in your case, I can... More 

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Room/Suite (17)
Hotel & Grounds (8)
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Staying in Mitte

Neighborhood Profile
The center of Berlin, Mitte is most famous for sights like the Brandenburg Gate, Alexanderplatz, and Museum Island. The central location makes this one of the city's most expensive places to live. It is here the oldest traces of the city can be found, and evidence of some significant transformations, as well. The gangsters that once ruled the impoverished streets between Alexanderplatz and Hackescher Markt have given way to an international crowd pursuing fashionable designer clothes, the newest food trends and frequenting the many craft shops. Graphic designers have taken up residence in what used to be backyard barns and stables. There are still vestiges of the old days, however. The occasional housing complex is a reminder of the neighborhood’s past. And if you look carefully, an old 1920s ball house nestled amongst the art galleries and exhibitions of Auguststrasse can still teach you how to dance the old fashioned way.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question


  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Our modern hotel in the heart of the city is the ideal starting point for exploring the vibrant metropolis of Berlin.The direct proximity of the Mercure Hotel Berlin City to the new central station, the government quarter, the Humboldt University and the gastronomic scene in the Oranienburger Strasse emphasises the unique location in the middle of the vibrant metropolis Berlin. The hotel's neighbourhood around the Friedrichstadtpalast, which is known for its world famous revue, the architectural heritage "Unter den Linden", "the Brandenburg Gate" and "the German Reichstag" makes the hotel to an ideal starting point for all Berlin visitors. The connection to urban and interurban public transports is perfect. Bus, underground and tram service stops are close to the hotel. And for shopping tourists the perfect place in the immediate vicinity is the Friedrichstrasse with its exquisite boutiques.In 246 modern, bright and fully air-conditioned rooms with shower and WC, telephone, flatscreen TV, safe,high-speed Internet access and Wi-Fi, you will enjoy all theamenities of a modern city hotel. Choose between our Standard rooms and our Superior rooms overlooking the landscaped courtyard. Our public underground garage is available for your car.Indulge yourself in our restaurant with outstanding regional and international specialities, complemented by our Grands Vins Mercure, a selection of exquisite wines. To round off the day nicely, our RELAX bar waits with delicious cold cuts and cocktails at your disposal. ... more   less 

Additional Information about Mercure Hotel Berlin City

Address: Invalidenstr. 38, 10115 Berlin, Germany (Formerly Mercure Hotel Berlin an der Charite)
Location: Germany > Berlin > Mitte
Price Range: $77 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Berlin City 4*
Number of rooms: 246
Reservation Options:
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Also Known As:
Mercure Berlin
Hotel Style:
#42 Best Value Hotel in Berlin
#70 Business Hotel in Berlin
#79 Luxury Hotel in Berlin
#94 Romantic Hotel in Berlin
#95 Family Hotel in Berlin
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