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The Mandala Hotel

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#9 of 633 Hotels in Berlin
Certificate of Excellence
GreenLeadersPlatinum level
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The Mandala Hotel
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1,957 Reviews from our TripAdvisor Community

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Showing 1,082: English reviews
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Reviewed 2 days ago NEWvia mobile

good location, good service, suits well equipped, spa is very nice designed. light criticules just to have space for impovement (bright light in spa relax area; only liquid soap and fixed shower gel in bathroom)

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Helpful?
Thank Serge G
San Francisco, California, United States
Reviewed 2 days ago NEW

LOVED the Mandala Hotel. Large, very quiet, beautifully furnished room, huge closets, large windows, gorgeous room for breakfast, outstanding service, perfect location. Elegant and simple at the same time. Beautiful lounge...spa looked gorgeous though only peeked. Couldn't imagine staying anywhere else in Berlin if I came back. Only wish - some English language options on the TV (beyond European news...

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Helpful?
Thank Doug K
THE-MANDALA-Team, Leiter Gästebetreuung at The Mandala Hotel, responded to this review

Dear Doug K, thank you very much for your kind words about THE MANDALA HOTEL. Receiving positive feedback is always a great pleasure and we are happy that you enjoyed your entire stay with us and have even falled in love with our hotel. We also thank you for your points of improvement for us. Our hotel is in a...

Montre
Reviewed 4 days ago NEW

Will return for sure. One interesting aspect is that the Front Desk and main entrance is not wide open and there's always a staff member watching , 'checking' who's coming in. The Berliner Philharmonie is a 2-minute walk away!

Review collected in partnership with this hotel
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Thank adubuq_935802
THE-MANDALA-Team, Leiter Gästebetreuung at The Mandala Hotel, responded to this review

Dear adubuq_935802, thank you very much for your great evaluation of our hotel. Our lobby is quite small and therefore the front desk is directly next to the main entrance. It might has confused you but many of our guests appreciate the private character it appears. We are very happy to hear that you have already decided to stay with...

Lucerne, Switzerland
Reviewed 1 week ago NEW

We did enjoy our stay at the conveniently located Mandala Hotel in Berlin. The rooms are spacious and the service is very friendly. Th Potsdamer Platz is nearby providing connections in all directions. Cinemas, museums and malls are in the area.

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1Thank DiBr2014
THE-MANDALA-Team, Leiter Gästebetreuung at The Mandala Hotel, responded to this review

Dear DiBr2014, thank you very much for your positive feedback about THE MANDALA HOTEL. It's a pleasure to read that you had an enjoyable stay and were very satisfied with our service. We hope you had a wonderful time in Berlin and will be happy if you visit us once again.

Reviewed 1 week ago

We stayed during an extended week-end at this hotel right in the center. We tried already several top rated hotels in Berlin (Swissotel, Hilton,...), but this one is, in our opinion, the best. We loved the style (warm colors, wood, a slight asian touch), the location, the huge room (50 sqm), the excellent food, the love for small details and...

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1Thank Katrin1410
THE-MANDALA-Team, Leiter Gästebetreuung at The Mandala Hotel, responded to this review

Dear Katrin1410, thank you very much for your kind words about our hotel. We are glad to hear that you loved everything about our house and also noticed the little details. Especially your praise of our staff makes us happy, because it is very important for us to offer a kind and professional service . Your remarks about our spa...

Preston, United Kingdom
Reviewed 1 week ago

Staff were exceptional, very attentative. Lovely clean hotel, well located. Breakfast rather pricey so did not try, so can't comment on that, but am sure it would be 5* like the rest of the hotel. Would definitely return.

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2Thank tammybV9737RA
THE-MANDALA-Team, Leiter Gästebetreuung at The Mandala Hotel, responded to this review

Dear tammybV9737RA, thank you very much for your great review about your recent stay at THE MANDALA HOTEL. We are delighted to hear that you had a wonderful time at our hotel. Especially your praise of our staff makes us happy as we always strive to deliver the best service possible. It is an honor to read that you have...

Lyon, France
Reviewed 1 week ago via mobile

great place, great location very close to potsdam platz and walking distance to all the attactions. the rooms are comfortable, large and clean. the mattress is very good. the bathroom is large and well equipped. prices of roomservice are decent, good quality. staff is nice and courteous. only downside: Facil, the 2 star restaurant in the building is closed on...

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Helpful?
Thank erik z
THE-MANDALA-Team, Leiter Gästebetreuung at The Mandala Hotel, responded to this review

Dear erik z, thank you very much for your kind words about THE MANDALA HOTEL. We are glad to hear that you enjoyed the location of our hotel as much as our suite. Moreover we appreciate your praise of our roomservice and our staff in general. Our employee work hard on fulfilling all our guests' wishes and your comment shows...

Gislev, Denmark
Reviewed 1 week ago

Everything was more than expected. Big room. Very clean. Top service from everybody in the hotel. Good location close to train. Breakfast was superb - very delicate. We wish our had been longer and that we will return.

Review collected in partnership with this hotel
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2Thank Silhuet J
THE-MANDALA-Team, Leiter Gästebetreuung at The Mandala Hotel, responded to this review

Dear Silhuet J, thank you very much for your great review about your recent stay. We are happy to hear that we could exceed all your expectations. Your praise of our staff makes us proud as we put very high value on our service. Furthermore it is a pleasure that you enjoyed our breakfast really much. It fulfills us with...

Dubai
Reviewed 2 weeks ago

Great hotel by Potsdammer Platz giving access to public transportation, the sony centre (for entertainment and food) and just by where the Berlin wall used to be. Great boutique hotel with very large suites. My only two small limited complaints is that the breakfast is not vegan-friendly (although a lot of Berlin is) and the limited english channels on TV....

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1Thank SMehta79
THE-MANDALA-Team, Leiter Gästebetreuung at The Mandala Hotel, responded to this review

Dear SMehta79, thank you very much for your great review about your recent stay. It makes us very happy to read that you were really impressed and enjoyed our hotel so much. Although it's a pity that we could not convince you with our breakfast. We offer different vegan antipasti and some fruits. But we took note of your remark....

Reviewed 2 weeks ago

We stayed at the hotel as a couple for 2 nights in November 2016 As expected from a 5 star hotel, it looks great, but the service needs improvement - At first when we got there we were told our reservation did not include breakfast, though we did in fact order a deal with breakfast. Only after a few clarifications...

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1Thank Naama2688
THE-MANDALA-Team, Leiter Gästebetreuung at The Mandala Hotel, responded to this review

Dear Naama2688, thank you very much for your feedback about your stay at THE MANDALA HOTEL. The inconvenience you experienced at the reception bothers us. We always try to exceed our guests’ expectations and unfortunately we did not succeed in your case. The pricelist of the beverages and the nuts is located in the minibar. To our regret it seems...

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Staying in Charlottenburg

Neighborhood Profile
Charlottenburg
Breathe in Berlin’s royal past while walking through the gardens of beautiful Charlottenburg Palace, which lends its name to this well-heeled neighborhood. Here you'll find some of the oldest homes in the city: upper-class apartment buildings with ornate facades and marble-floored foyers line the cobblestone streets. Stroll by sophisticated restaurants, through little parks, or around Lake Lietzensee. Window shop down Kurfürstendamm, the most renowned high-end shopping street in Berlin, where you can find all the big designer names. In the evening, visit one of the old theaters close by Zoo Station which were nightlife hot spots in the 1920s, or dine in one of the many international restaurants around Savignyplatz before heading to other parts of town for a night out.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
FACIL
FACIL
Cuisines: International, European
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to THE MANDALA HOTEL - the only privately managed 5 Star superior hotel in the heart of the city. This is where your perfect Berlin stay begins. In the centre of the city only a few walking minutes away from famous sights like the Brandenburg Gate or Reichstag, situated at Potsdamer Platz, this design hotel provides harmonic experiences for the senses. THE MANDALA HOTEL features the most spacious rooms in Berlin, the 2 Michelin star restaurant FACIL, premium ONO Spa as well as the QIU Restaurant & Bar and modern meeting rooms. All 158 studios and suites are equipped with highest quality materials and offer a perfect home away from home combined with individual service. The FACIL restaurant provides a refreshing combination of light, elegant fare in an avant-garde atmosphere of pure luxury, located on the inner courtyard of THE MANDALA HOTEL. The architectural design is as exceptional as the cuisine itself: a green oasis surrounded by bamboo and water fountains provides a year-round view of the stars for gourmet dining under an unclouded sky. Chef de cuisine is Michael Kempf - his style of cooking is modern and creative using exclusively fresh and mostly local products. A word of holistic well-being and inner peace high above Berlin can be found at the premium ONO Spa. In a 600m² space overlooking the city of Berlin, the ONO Spa is geared towards individuals with busy and active lifestyles who place a premium on individualism and privacy and want to attain the maximum relaxation and fitness in the shortest amount of time possible. Choose from numerous massages and treatments and enjoy long-lasting relaxation and energy. A stay at THE MANDALA HOTEL offers numerous harmonic experiences for the senses to provide you with the energy you need during your Berlin stay. ... more   less 

Additional Information about The Mandala Hotel

Address: Potsdamer Strasse 3, 10785 Berlin, Germany (Formerly Madison Potsdamer Platz)
Location: Germany > Berlin > Charlottenburg
Price Range: $147 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Mandala Hotel 5*
Number of rooms: 158
Reservation Options:
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Hotel Style:
#1 Green Hotel in Berlin
#3 Family Hotel in Berlin
#5 Spa Hotel in Berlin
#7 Luxury Hotel in Berlin
#9 Business Hotel in Berlin
#18 Romantic Hotel in Berlin
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Questions & Answers

Here's what travelers have asked, with answers from The Mandala Hotel staff and other travelers.
16 questions
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Questions? Get answers from The Mandala Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The bigger rooms are really nice if you can spend a little more”
 of 5 bubbles SMehta79, 2 weeks ago | Read review
“choose any of the suites”
 of 5 bubbles enricoallievi, 3 weeks ago | Read review
“The suite at the corner of the building direction Potsdamer place is lovely.”
 of 5 bubbles KNicoK, 4 weeks ago | Read review
“Courtyard facing rooms, many on the fifth floor have terraces”
 of 5 bubbles D-Rhemrev, Jan 28, 2017 | Read review
“City view on higher floors because of the outside noises”
 of 5 bubbles 49fitzb, Jan 2, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question