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The Mandala Hotel

Travelers' Choice award winner
#10 of 663 Hotels in Berlin
GreenLeadersPlatinum level
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1,758 Reviews from our TripAdvisor Community

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Showing 1,000: English reviews
London, United Kingdom
Reviewed yesterday NEW

Stayed two nights here in a large comfortable room with good sized bathroom and kitchenette. Excellent bed and pillows. Didn't have breakfast as we thought it rather expensive. Location is in rather a souless part of Berlin but good transport can whisk you away.

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Helpful?
Thank Henhouse45
San Francisco, CA
Reviewed yesterday NEWvia mobile

We booked an executive suite and not t sure if we were upgraded, but we got a corner room with views of Sony center and Mall of Berlin. The hotel is top-notch in execution and service. We had breakfast in the hotel and it was very clean and at Facil. What I loved the most was that they have washing...

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1Thank bellakaye
London, United Kingdom
Reviewed yesterday NEW

You can get from the Mandala hotel to almost everywhere in Berlin; great central location. Staff are impeccable. The check in was a bit slow, but the staff did what they could. They have to follow a certain process after all. I believe they call their rooms 'suites'. However, they are really just large rooms/mini apartments. I could have cooked...

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Helpful?
Thank TravelGirlUK89
High Wycombe, United Kingdom
Reviewed yesterday NEW

We spent 3 nights here and were delighted with our choice. We upgraded to a suite on the 9th Floor and have to say with the blinds drawn it was the quietest hotel room I have ever stayed in. no noise from inside or outside - perfect. The room was plenty big enough had a large walk in wardrobe a...

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Thank Steve R
Helsinki, Finland
Reviewed 3 days ago NEW

I liked this hotel, the rooms are big, but could have a bit nicer furniture, but they are clean. Bathroom is big. Some items were missing in bathroom and to be honest, I prefer old fashioned soap, not liquid that is in the bottle in the wall. The room service worked well and was quick. Fitness room was ok, but...

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Helpful?
Thank Rita T
THE-MANDALA-Team, Leiter Gästebetreuung at The Mandala Hotel, responded to this review

Dear Rita T, Thank you very much for taking the time to write about your recent stay at THE MANDALA HOTEL. Your advice for our furniture is very much appreciated as well as the soup suggestion. Our hotel is in a constant state of optimisation and modernisation and we are always happy to receive suggestions in which we can improve...

Athens
Reviewed 4 days ago NEW

Very good Excellent service The young guy at breakfast very polite Reception people marvelous Food at Qiu is satisfying needs a bit more simplicity and velocity of execution No night service No plug near the bed

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Helpful?
Thank thkoutso
THE-MANDALA-Team, Leiter Gästebetreuung at The Mandala Hotel, responded to this review

Dear thekoutso, Thank you very much for your review about our recent stay at THE MANDALA HOTEL. We are delighted to hear that your stay with us was very enjoyable and that the service as well as our staff members were perfectly according to your expectations. We´d also like to thank you for your opinion and feedback regarding our Qiu...

hemsby
Reviewed 6 days ago NEW

Nice hotel great location rooms were big shame they don't have any English tv channels apart from 1 news channel I found lots of Arabic Turkish french Chinese but no English which I found strange also the smell from the drain in the bathroom wasn't pleasant it was at the same time everyday

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Helpful?
Thank saston_224002
THE-MANDALA-Team, Leiter Gästebetreuung at The Mandala Hotel, responded to this review

Dear saston_224002, Thank you very much for your review regarding your recent stay with us. The opinion and thoughts of our guests are very important to us, because with them we can learn and grow. We will follow up with the amount of English channels and the smell from the drain. We are very sorry for this unfortunate experience you...

Gedera, Israel
Reviewed 6 days ago NEW

Excellent room, service and location , the hotel location is in the center near all the tourist places. Big LIKE FOR ALL THE SERVICES IN THE HOTEL, Big room, very clean and quiet, I recommend staying in that hotel.

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Thank akapla_562561
THE-MANDALA-Team, Leiter Gästebetreuung at The Mandala Hotel, responded to this review

Dear akapla_562561, A big like from our side for your great review! Thank you very much. We are glad to hear that you have enjoyed your stay and that you recomment to stay with us, therefore we do hope to welcome you back very soon to THE MANDALA HOTEL.

Austin
Reviewed 1 week ago NEW

The hotel is well situated, close to subways, easy to get a cab, 20 minutes from Tegel airport. The staff is helpful and friendly. The rooms are modern and well equipped. Upgrading to larger rooms is worth the extra price. This is our second time in Berlin. And the breakfasts are tops.

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1Thank Col A
THE-MANDALA-Team, Leiter Gästebetreuung at The Mandala Hotel, responded to this review

Dear Col A, Thank you very much for your time and your kind review about your recent stay at THE MANDALA HOTEL. We are delighted to hear that your stay was to your satisfaction and that you have enjoyed your room and our service to its fullest. It would be a pleasure to welcome you back a 3rd to our...

Reviewed 1 week ago via mobile

An amazing place to visit with family and friends. Location is great and close to many tourist attractions. Both staff and services were amazing. Close transportation to access various close locations. I highly recommend this place.

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1Thank Beth100364
THE-MANDALA-Team, Leiter Gästebetreuung at The Mandala Hotel, responded to this review

Dear Beth, Thank you very much for your kind review on tripadvisor. We are very pleased to hear that your stay was to your satisfaction. We very much appreciate your comments regarding our service and our staff members. We put lots of effort into our service and standards and we are happy to hear that this has been noticed by...

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Charlottenburg

Neighborhood Profile
Charlottenburg
Breathe in Berlin’s royal past while walking through the gardens of beautiful Charlottenburg Palace, which lends its name to this well-heeled neighborhood. Here you'll find some of the oldest homes in the city: upper-class apartment buildings with ornate facades and marble-floored foyers line the cobblestone streets. Stroll by sophisticated restaurants, through little parks, or around Lake Lietzensee. Window shop down Kurfürstendamm, the most renowned high-end shopping street in Berlin, where you can find all the big designer names. In the evening, visit one of the old theaters close by Zoo Station which were nightlife hot spots in the 1920s, or dine in one of the many international restaurants around Savignyplatz before heading to other parts of town for a night out.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
FACIL
FACIL
Cuisines: German, International, European, Central European
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Babysitting
Official Description (provided by the hotel)
Welcome to THE MANDALA HOTEL - the only privately managed 5 Star superior hotel in the heart of the city. This is where your perfect Berlin stay begins. In the centre of the city only a few walking minutes away from famous sights like the Brandenburg Gate or Reichstag, situated at Potsdamer Platz, this design hotel provides harmonic experiences for the senses. THE MANDALA HOTEL features the most spacious rooms in Berlin, the 2 Michelin star restaurant FACIL, premium ONO Spa as well as the QIU Restaurant & Bar and modern meeting rooms. All 158 studios and suites are equipped with highest quality materials and offer a perfect home away from home combined with individual service. The FACIL restaurant provides a refreshing combination of light, elegant fare in an avant-garde atmosphere of pure luxury, located on the inner courtyard of THE MANDALA HOTEL. The architectural design is as exceptional as the cuisine itself: a green oasis surrounded by bamboo and water fountains provides a year-round view of the stars for gourmet dining under an unclouded sky. Chef de cuisine is Michael Kempf - his style of cooking is modern and creative using exclusively fresh and mostly local products. A word of holistic well-being and inner peace high above Berlin can be found at the premium ONO Spa. In a 600m² space overlooking the city of Berlin, the ONO Spa is geared towards individuals with busy and active lifestyles who place a premium on individualism and privacy and want to attain the maximum relaxation and fitness in the shortest amount of time possible. Choose from numerous massages and treatments and enjoy long-lasting relaxation and energy. A stay at THE MANDALA HOTEL offers numerous harmonic experiences for the senses to provide you with the energy you need during your Berlin stay. ... more   less 

Additional Information about The Mandala Hotel

Address: Potsdamer Strasse 3, 10785 Berlin, Germany (Formerly Madison Potsdamer Platz)
Location: Germany > Berlin > Charlottenburg
Price Range: $131 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Mandala Hotel 5*
Number of rooms: 158
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Cancelon, Agoda, Cheap Tickets, Priceline, Travelocity, Odigeo and Jetsetter so you can book your The Mandala Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Green Hotel in Berlin
#3 Family Hotel in Berlin
#5 Spa Hotel in Berlin
#8 Luxury Hotel in Berlin
#9 Business Hotel in Berlin
#18 Romantic Hotel in Berlin
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Questions & Answers

Here's what travelers have asked, with answers from The Mandala Hotel staff and other travelers.
14 questions
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See all questions (14)

Questions? Get answers from The Mandala Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room high up and away for the elevator when booking”
 of 5 bubbles TravelGirlUK89, yesterday | Read review
“Go for the 9th Floor if you want a well insulated room from traffic noise etc.”
 of 5 bubbles X1583TLstever, yesterday | Read review
“Rooms facing the garden are quiet”
 of 5 bubbles 245ritat, 3 days ago | Read review
“Get an executive room”
 of 5 bubbles cola505, 1 week ago | Read review
“Courtyard = Quiet, Street side = View of Sony Centre and City Lights. Executive Suites are extremely spacious and light filled.”
  • Integrated Office Space
 of 5 bubbles paulshols, 2 weeks ago | Read review
5 of 5
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