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Mercure Hotel Berlin Mitte

Traveler (124)
Room & Suite (85)
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Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Mercure Hotel Berlin Mitte is located at the district "Kreuzberg" and decreed about 120 room's, each with a douche, WC, a desk, a coffee and tea station, some of the room's are fitted with air conditioning and free WI-FI. Our Bar "Gleis 11" is open daily from 3 pm till 1 am. In the Bar the guests can have drinks and snacks while they watch live sportscasts. In summertime they are welcome to enjoy their drink at our greened patio. To reach the Potsdamer Platz it's only 10 min walking distance or just 2 stations with the underground line U2. The closest Underground station is named "Gleisdreieck" and is just 70 meters away from the hotel. It's quite easy to reach famous places like the "Olympiastation", the "Alexanderplatz" or the fairground "ICC" with the U2 on a direct connection. Of course it is possible to rent one of our bikes to explore the city on a special way.
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Property amenities
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Business
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:CHEAPEST ONLINE RATES!
Location
Full view
96Great for walkers
Grade: 96 out of 100
14Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
938Reviews
207Photos
10Q+A
54Room tips
Traveler rating
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Popular mentions
The hotel was very easy to find and very good for the U bahn. Location was good for the technical museum and easy to get all around Berlin from. All the staff were friendly and helpful. The rooms were very clean but a little small and my room was a bit cold.I had breakfast
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Review collected in partnership with Accorhotels.com
Hotel's Favorite
The hotel is very clean and friendly although located in a fairly run down area. But it does offer very easy access to the U bahn lines U1 & U2 giving fast transport to many great sites.Rooms are really nice, clean, quiet and comfortable. Try for one that overlooks the inside
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Review collected in partnership with Accorhotels.com
Response from Mercure4988, Manager at Mercure Hotel Berlin Mitte
Responded 4 weeks ago
Dear Mercure guest, thank you very much for your great review. We very much appreciate your comments about our rooms and the location of the hotel. It is a pleasure for us that you enjoyed your stay so much and we hope that your next stay will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -manager-
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Hotel was very clean and staff was helpful and kind. Breakfast was great and there were a lot of options. Metro was just next to the hotel and there were only couple of metro stops between hotel and downtown.
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Overall just a terrible experience. The room is old and outdated. The staff were extremely rude and unhelpful. Even for simple questions they were lazy and didn’t even want to stand up to answer or show you anything on a map. I will never stay at a Mercure hotel again.
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Response from Mercure4988, Manager at Mercure Hotel Berlin Mitte
Responded 4 weeks ago
Dear Mercure guest, thank you for taking the time to share your feedback. First of all please accept my sincere apologies for the inconveniences during your stay. Courtesy, helpfulness as well as an excellent quality of services are basic essentials in the hotel business. It is very important for us that each guest is comfortable during his stay and it is apparent in this case we fell short. It will be helpful if you give us details about the occurrence. Please feel free to contact me any time. I appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the future. Yours sincerely, Sigrid Scheide -manager-
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Was Clean and quite property with convenient access to key U trains. Breakfast service was good and Staff were good. Liked the Courtyard, which I believe will be fantastic during the summer. There is a great Park next to Hotel as well.
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Review collected in partnership with Accorhotels.com
Response from Mercure4988, assistent manager at Mercure Hotel Berlin Mitte
Responded Dec 6, 2018
Dear guest, thank you very much for your comments and review. We are happy to see that you hade a really nice time in our hotel. We hope to see you again and wish a great Christmas time Best regards Your team from the Mercure Hotel Berlin Mitte
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Mercure Berlin Mitte - Superior Zimmer
Mercure Berlin Mitte - Superior Zimmer
Mercure Berlin Mitte - Superior Zimmer
Mercure Berlin Mitte - Superior Zimmer
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All our rooms are equipped with a safe, tea making facilities and a modern TV flat screen. The cost for the breakfast buffet is 16 € per person, Please do not hesitate to contact us for any further questions. Best regards, Mercure Berlin Mitte
0 votes
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Yes, I had a single room and it was renovated - everything looked fresh and clean.
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If you don't want to take a Taxi, look for Public Transportation by googling "BVG". TripAdvisor won't let me link to it. There is an English Version and you can find your individual connections. Most Subways and lots of buses run throug the night.
1 vote
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Hi which is the nearest tube station to the hotel please.
Hi, as Maggy and Greg mentioned, the U Gleisdreieck station is very close by. You can see it when standing in front of the hotel. Search for the station name on Google maps and you'll see the entrance on street view, in relation to the hotel. Enjoy Berlin.
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12
"Wee had room 120 which was amply big enough and not too noisy"
"Rooms in the back are quiter but smaller."
"im hinteren Teil des Gebäudes--the rear part of the building--overlooking the courtyard (Innenhof) could be a bit noisy in summer."
"Asked for quiet room with bath. Had exactly what I wanted allocated. No noise whatsoever from U-Bahn."
"5th floor - more quiet"
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PRICE RANGE
$77 - $158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
accor hotel berlin mittemercure berlin
LOCATION
GermanyBerlinKreuzbergFriedrichshain-Kreuzberg (Borough)
NUMBER OF ROOMS
120
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