We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Hotel Berlin Mitte

Save
Share
Luckenwalder Str. 11, 10963 Berlin Germany
E-mail hotel
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$80
$76
View Deal
SAVE $4
eDreams
Booking.com
$80
View Deal
Hotels.com$76
Expedia.com$76
Agoda.com$80
View all 11 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (185)
Room & Suite (114)
Videos (2)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
Read more
Updated 10/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mercure Hotel Berlin Mitte
Updated 10/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#152 of 639 hotels in Berlin
Location
Cleanliness
Service
Value
Travelers' Choice
The Mercure Hotel Berlin Mitte is located at the district "Kreuzberg" and decreed about 120 room's, each with a douche, WC, a desk, a coffee and tea station, some of the room's are fitted with air conditioning and free WI-FI. Our Bar "Gleis 11" is open daily from 3 pm till 1 am. In the Bar the guests can have drinks and snacks while they watch live sportscasts. In summertime they are welcome to enjoy their drink at our greened patio. To reach the Potsdamer Platz it's only 10 min walking distance or just 2 stations with the underground line U2. The closest Underground station is named "Gleisdreieck" and is just 70 meters away from the hotel. It's quite easy to reach famous places like the "Olympiastation", the "Alexanderplatz" or the fairground "ICC" with the U2 on a direct connection. Of course it is possible to rent one of our bikes to explore the city on a special way.
Read more
Room & Suite (114)114
Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Parking garage
Wifi
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Wine / champagne
Vending machine
Meeting rooms
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Allergy-free room
Blackout curtains
Desk
Housekeeping
Interconnected rooms available
Refrigerator
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, French, Russian, Spanish and 8 more

Location

Full view
96Great for walkers
Grade: 96 out of 100
10Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
1,021Reviews10Q+A54Room tips
Traveler rating
  • 349
  • 527
  • 109
  • 27
  • 9
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
underwaternow wrote a review Dec 2020
Bari, Italy16 contributions11 helpful votes
Perfect location, close to the metro and the Brlo brewery. Can you ask for more? Rooms are nice and clean, the breakfast is ok and if you are tired of Brlo, there's a small restaurant... but really can you be tired of Brlo?
Read more
Date of stay: December 2020Trip type: Traveled with family
Helpful
Share
Response from Nasser EL-Ahmad, Gästeservice/Empfang at Mercure Hotel Berlin Mitte
Responded Dec 18, 2020
Dear Guest, Thank you very much for your great rating! For the entire team it is great praise that you enjoyed your stay with us very much and we look forward to the next opportunity to welcome you again. With best regards, Nasser EL-Ahmad Front Office Shiftleader
Read more
n37077 wrote a review Nov 2020
Luton, United Kingdom632 contributions78 helpful votes
Location is in a quiet area, though handy for the three U-Bahn lines at nearby Gleisdrieck station. We selected it for proximity to the BRLO brewery, but theere are no bars/restaurants in the local area. Check in seemed to take an age, and I'm not sure why, but it may be due to the BRLO brewery. LCAH drinks vouchers proactively offered and immediately used on the bottle bar adjacent to reception. Difficult to tell how old the room furnishings are. They have a slightly bizarre scrubbed wood effect. The bed was comfortable, but the mattress sat in a wooden base (rather than on a base) which made getting out of bid or sitting on nit slightly uncomfortable. The bathroom was a very good size and comfortable to use. Really one of the best Mercure bathrooms I've ever used. Didn't use restaurant/breakfast. Over two nights we were the only people using the bar. Would happily return, and the ultimate test was I'd take my S.O or mother there too!
Read more
Date of stay: October 2020
Location
Cleanliness
Service
1 Helpful vote
Helpful
Share
Response from Sigrid Scheide, Geschäftsführer at Mercure Hotel Berlin Mitte
Responded Nov 11, 2020
Dear guest, thank you very much for your great review and for the recommendation. Your comments are very important for us and it is feedback like this we learn from and use to improve. I am sorry that the location did not meet your expectation. You are right no restaurants/bars are close-by, besides the BRLO brewery and our Bar Gleis11. But we recommend to go by underground, which is a few steps from the hotel and you easily reach Kreuzberg or the Potsdamer Platz with all it's restaurants and bars. Thank you again for sharing your feedback and it is a pleasure for us, that you enjoyed your stay. We hope to see you again soon. Yours sincerely, Sigrid Scheide & team -hotelmanager-
Read more
Daniel M wrote a review Oct 2020
San Francisco, California50 contributions46 helpful votes
I have stayed at this hotel twice in the past few months, and, while it is a very good mid-range option in Central Berlin with comfortable, quiet rooms, the thing that really stands out is the excellent service provided by the staff. I especially want to recognize the front office manager (man) and housekeeping manager (woman) - I wish I had asked their names, but I didn't think to at the time. Both went well beyond the call of duty to help me with difficult problems. In the first case, The front office manager forced through a resolution of a long running, infuriating problem I had with Club Accor who had frozen my account and refused to unfreeze it. In the second case, the housekeeping manager dealt with an unruly guest who had been smoking pot in his room day and night for a week, against all rules, and really stunk up an entire corner of the building. What was outstanding about both of them is that they acknowledged the problem immediately and took executive action to resolve it promptly. Such a level of personal responsibility is all to rare in the hospitality industry. I am glad to see that it is still prized at this hotel.
Read more
Date of stay: October 2020
Rooms
Location
Service
1 Helpful vote
Helpful
Share
Response from Sigrid Scheide, Geschäftsführer at Mercure Hotel Berlin Mitte
Responded Oct 20, 2020
Dear Daniel, thank you very much for your great review of our hotel, especially of our staff. It is always a pleasure to receive positive feedback, such as yours. I will share your comments with our front office manager and our housekeeping manager. I am sure that this will be a great motivation for them. But I also appreciate you sharing your concerns about un unruly guest. Please accept my sincere apologies for all the inconvience caused by this unpleasant incident. As soon as I have been informed the guest had to leave the hotel. Please note that this occurence was an exception to our normal standard. I assure you that we will do our best that this will not happen in the future. We are pleased that you still enjoyed your stay and it is our hope to see you again soon. Yours sincerely, Sigrid Scheide & team -hotelmanager-
Read more
Elise B wrote a review Feb 2020
Kuusankoski35 contributions25 helpful votes
First of all the location is excellent, a few minutes' walk from Potsdamer Platz and what's awesome; the U2 line station righ across the street, technische museum in the same block and a fa-tas-tic restaurant BRLO a block away. You really can't beat that combination. What surprised me in a good way were the ultra-comfortable beds. The room was a bit on the warm side, which I actually like, and comforters are really thick and warm. Perfect for a wintertime visit. The hotel bar is quite nice, and offers sports events on tv if you're into that sort of thing. Also really tasty snacks. Staff was really friendly, but not overly so, which was nice.
Read more
Date of stay: February 2020
Location
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
Helpful
Share
Response from Mercure4988, Manager at Mercure Hotel Berlin Mitte
Responded Jun 10, 2020
Dear Mercure guest, thank you very much for your great review and for your recommendation. It is a pleasure for us that you enjoyed your stay with us. I very much appreciate your comments and I will share your positive feedback with our team. We hope to see you again soon. Yours sincerely, Sigrid Scheide & team -hotelmanager-
Read more
Ian C wrote a review Feb 2020
Manchester, United Kingdom25 contributions32 helpful votes
A very pleasant hotel just 20 mins walk from Potsdammer Platz, good value in the hotel bar, little limited menue but fine for the odd evening meal, bar staff very helpful, rooms clean and modern, breakfast,again really good. We will return to both Berlin and this hotel, thank you.
Read more
Date of stay: February 2020
Rooms
Location
Service
1 Helpful vote
Helpful
Share
Response from Mercure4988, Manager at Mercure Hotel Berlin Mitte
Responded Jun 10, 2020
Dear Mercure guest, thank you very much for your excellent review and for your recommendation. I very much appreciate your comments and I will share your positive feedback with our team. This will be a great motivation. We are looking forward to welcoming you again, stay safe. Yours sincerely, Sigrid Scheide & team -hotelmanager-
Read more
Previous
PRICE RANGE
$67 - $127 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
accor hotel berlin mitte, mercure berlin
LOCATION
GermanyBerlinKreuzberg / Friedrichshain-Kreuzberg (Borough)
NUMBER OF ROOMS
120
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Mercure Hotel Berlin Mitte
Which popular attractions are close to Mercure Hotel Berlin Mitte?
Nearby attractions include German Museum of Technology (0.1 miles), Berlin Story Bunker (0.3 miles), and Science Center Spectrum (0.2 miles).
What are some of the property amenities at Mercure Hotel Berlin Mitte?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at Mercure Hotel Berlin Mitte?
Top room amenities include a flat screen TV, a refrigerator, and blackout curtains.
What food & drink options are available at Mercure Hotel Berlin Mitte?
Guests can enjoy a lounge and a snack bar during their stay.
Is parking available at Mercure Hotel Berlin Mitte?
Yes, a parking garage and paid public parking nearby are available to guests.
What are some restaurants close to Mercure Hotel Berlin Mitte?
Conveniently located restaurants include Mabuhay - Indonesian Restaurant, Brlo Brwhouse, and Pinch.
Are any cleaning services offered at Mercure Hotel Berlin Mitte?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mercure Hotel Berlin Mitte?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mercure Hotel Berlin Mitte offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Mercure Hotel Berlin Mitte?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Portuguese.
Are there any historical sites close to Mercure Hotel Berlin Mitte?
Many travelers enjoy visiting Memorial of the Berlin Wall (2.5 miles), East Side Gallery (2.7 miles), and Gleis 17, Grunewald (4.5 miles).