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Mercure Hotel & Residenz Berlin Checkpoint Charlie

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#36 of 663 Hotels in Berlin
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Mercure Hotel & Residenz Berlin Checkpoint Charlie
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2,902 Reviews from our TripAdvisor Community

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Showing 1,649: English reviews
Lausanne, Switzerland
Reviewed yesterday NEW

A quiet location but very close to checkpoint Charlie and to the U bahn. Modern facilities, nice lounge area, bar and breakfast room. Great breakfast buffet! Stayed in superior double room and found the decor and finishings up-market. Large photographs of Berlin cold-war era (my bedroom had one of JFK when he visited Berlin) underlines the historical importance of the...

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Helpful?
Thank Pegs1092
Stockton-on-Tees, United Kingdom
Reviewed 5 days ago NEW

3 night stay, booked a superior double room with breakfast, we were expecting the normal city centre hotel but were very surprised when we opened the room door to find an apartment complete with kitchen, sitting area and balcony. One of the best rooms we have had, were we lucky maybe but it is definately worth checking out. Room was...

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Helpful?
Thank Teesside-gordon
Benedikt H, Manager at Mercure Hotel & Residenz Berlin Checkpoint Charlie, responded to this review

Dear Teesside-gordon, thank you for your great review and your positiv feedback on our hotel. We are glad you liked your stay and would love to welcome you back in Berlin Best Regards Benedikt Heydweiller

Toronto
Reviewed 1 week ago

I stayed in the Mercure Checkpoint for 2 nights Nov. 2016. I was quite disappointed on checkin, as when we went to our room, rather than the 'large bed' I had booked, there were 3 x single beds. They let us know that they only had a few large double beds and if I could wait a few hours, I...

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Helpful?
Thank Sara V
Benedikt H, Manager at Mercure Hotel & Residenz Berlin Checkpoint Charlie, responded to this review

Dear Sara V, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Still we are happy that you mentioned...

West sussex
Reviewed 1 week ago

Great location nice hotel staff very helpful, don't travel with teenagers if you need an extra bed sadly the sofa bed would suit small children but a 6 foot teenager the sofa bed was to much like a slab. We did ask for it to be addressed but they slotted it back together so we put up with it as...

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1Thank Ninflin
Benedikt H, Manager at Mercure Hotel & Residenz Berlin Checkpoint Charlie, responded to this review

Dear Ninflin, thank you for your kind feedback and your positiv review of our services at the bar and the breakfast. Even being up at 4 am does not excuse a moody mind, so we will of course work on this matter. Thank you for your comments on the sofabed. We will check wether we can tweak it for tall...

Greenville, South Carolina
Reviewed 2 weeks ago

This hotel has a great location with very friendly staff. The WiFi was a little spotty but the room was excellent, my daughter and I reserved a premium room. The shower was a highlight. Breakfast was very good. Bar service fine. I would recommend this hotel.

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Helpful?
Thank ironlady2016
Benedikt H, Manager at Mercure Hotel & Residenz Berlin Checkpoint Charlie, responded to this review

Dear ironlady2016, thank you very much for your feedback. We are glad you liked your stay and especially our staff and service. We hope to welcome you back in Berlin soon Best regards Benedikt Heydweiller

Reviewed 3 weeks ago via mobile

My third time here. Comfortable place with very good hospitality in the city center. Cozy rooms, comfortable beds, very clean. Breakfast room needs improvements. I recommend this place for short and long stay.

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Helpful?
Thank Michal M
Benedikt H, Manager at Mercure Hotel & Residenz Berlin Checkpoint Charlie, responded to this review

Dear Michal M, thank you for your great review - and for your loyalty being our guest for the third time! We are looking to welcome you back soon . Best regards Benedikt Heydweiller

vienna
Reviewed 3 weeks ago

The hotel is nice and well located and perfect for people who prefer quiet rooms. The hotel staff is very friendly and helpful and the Sauna a good chance to warm up after a long day in the cold, where it is often windy.

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Helpful?
Thank RainerAndAlexandra
Benedikt H, Manager at Mercure Hotel & Residenz Berlin Checkpoint Charlie, responded to this review

Dear RainerAndAlexandra, thank you very much for your great Feedback! It was a pleasure having you and we hope to welcome you back in Berlin soon. Regards Benedikt Heydweiller

Malaga, Spain
Reviewed 3 weeks ago via mobile

Is incredible the fabulous change of BERLIN MITTE since THE WALL's fall. This hotel is on the move indeed..!!!. The location is fantastic, as it's in the middle of the new "heart" of BERLIN, and of course near historic places. The hotel ambientation very creative as well the rooms decoration. Very cozy now in winter, very neat and cleaning. Breakfast...

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Helpful?
Thank Diego E
Benedikt H, Manager at Mercure Hotel & Residenz Berlin Checkpoint Charlie, responded to this review

Dear Diego E, Wow! Thank you! It is a pleasure reading your compliments and praise, especially concerning our Team and our new RELAX - Food, Drinks & You Bar. Of yourse I will share your feedback within my Team. Concerning WiFi, our provider are actually planning a total renewing of the system to get a significant improvement. Thank you again...

Madrid, Spain
Reviewed 3 weeks ago

The room was perfect, big enough, very good bed and sheets. Very quiet neighborhood as well as very close to shopping area and turistic points. Very well conected by metro, and other public transport. We were in the Residence

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Helpful?
Thank RosMarina69
Benedikt H, Manager at Mercure Hotel & Residenz Berlin Checkpoint Charlie, responded to this review

Dear RosMarina69 thank you for your praise! We are glad you liked your stay in our Residence Building and hope to welcome you back soon. Sincerely Benedikt Heydweiller

Glasgow
Reviewed 3 weeks ago

Large rooms, spotless hotel, friendly and very helpful staff. Good breakfast, large comfy bed, good shower. Good location. Very quiet at night. Exactly what I love in a hotel. Well done - a great team ensuring a great stay - would highly recommend.

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Helpful?
Thank Tina A
Benedikt H, Manager at Mercure Hotel & Residenz Berlin Checkpoint Charlie, responded to this review

Dear Tina A, wow! Thank you very much! It is a pleasure to recieve such a peferct review and great feedback. Of course I will share it with our Team :) We all hope to welcome you back in Berlin soon! Sincerely Benedikt Heydweiller

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Staying in Mitte

Neighborhood Profile
Mitte
The center of Berlin, Mitte is most famous for sights like the Brandenburg Gate, Alexanderplatz, and Museum Island. The central location makes this one of the city's most expensive places to live. It is here the oldest traces of the city can be found, and evidence of some significant transformations, as well. The gangsters that once ruled the impoverished streets between Alexanderplatz and Hackescher Markt have given way to an international crowd pursuing fashionable designer clothes, the newest food trends and frequenting the many craft shops. Graphic designers have taken up residence in what used to be backyard barns and stables. There are still vestiges of the old days, however. The occasional housing complex is a reminder of the neighborhood’s past. And if you look carefully, an old 1920s ball house nestled amongst the art galleries and exhibitions of Auguststrasse can still teach you how to dance the old fashioned way.
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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Mercure Hotel & Residence Berlin Checkpoint Charlie is located in the historic centre of the town and offers 139 spacious rooms, suites and apartments ( 30m² - 80m² ). Most of them have a balcony. Here you will be living in a particularly exclusive location, right by the former Checkpoint Charlie and near to the shopping stretch of Friedrichstrasse and Gendarmenmarkt. Our hotel provides a breakfast restaurant, wine garden, Checkpoint Bar, 24 h sauna, gym, sundeck and garage. ... more   less 

Additional Information about Mercure Hotel & Residenz Berlin Checkpoint Charlie

Address: Schuetzenstr. 11, 10117 Berlin, Germany
Location: Germany > Berlin > Mitte
Price Range: $73 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel & Residenz Berlin Checkpoint Charlie 4*
Number of rooms: 136
Reservation Options:
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Also Known As:
Mercure Hotel And Residenz Berlin Checkpoint Charlie
Mercure Berlin
Hotel Style:
#19 Spa Hotel in Berlin
#25 Family Hotel in Berlin
#33 Luxury Hotel in Berlin
#36 Business Hotel in Berlin
#43 Romantic Hotel in Berlin
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Hotel & Residenz Berlin Checkpoint Charlie staff and other travelers.
29 questions
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Questions? Get answers from Mercure Hotel & Residenz Berlin Checkpoint Charlie staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The hotel is in a quiet area so noise is not a problem”
 of 5 bubbles Pegs1092, yesterday | Read review
“Ask for an appartment room”
 of 5 bubbles Teesside-gordon, 5 days ago | Read review
“Stay away from the stairs/elevator”
 of 5 bubbles sarav788, 1 week ago | Read review
“Don't book rooms with a sofa bed”
 of 5 bubbles Ninflin, 1 week ago | Read review
“Elevator only goes to seventh floor but some rooms are on the eighth floor which requires walking one flight.”
 of 5 bubbles LeisureZootLarry, Oct 14, 2016 | Read review
5 of 5
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