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NH Berlin Kreuzberg

#168 of 662 Hotels in Berlin
Certificate of Excellence
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256 Reviews from our TripAdvisor Community

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Showing 75: English reviews
New Delhi, India
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed October 28, 2015

First of all this hotel has minimum services and limited front desk.I have no objection to minimum services provided the Hotel web site indicates this clearly ( which it does not) and such minimum services are efficient which was not the case.The Washing Machine was out of order during our 5 nights visit.The laundry service unreliable as the clothes were... More 

Helpful?
Thank akm841
Wolverhampton, England, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed October 25, 2015

Poor wifi, even the premium wifi was painfully slow. Room was dirty with stains on the roof and two days we were left with no towels. Receptionist was very friendly, but we had to leave early and unfortunately nobody was around when we left - seems strange that nobody is onsite overnight to help or deal with anything.

Helpful?
Thank Darren M
Mike W, Manager at NH Berlin Kreuzberg, responded to this review

Dear Darren M, we are very sorry for the inconveniences you had during your stay. We always do our best to have our customers satisfied. We are actually improving our internet connection to offer a better connection for our guests. Our reception opening hours are from 07:00am to 10:30pm. During the night our colleagues from the NH Berlin Mitte are... More 

New York City, New York
Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed October 20, 2015 via mobile

Very nice apart hotel with spacious rooms. Above average breakfast is served. There was no cell phone reception in the room I have stayed. Hotel is couple blocks to a subway station. Plenty of stores in the neighborhood. Overall a very nice stay.

Helpful?
Thank Serdar A
Mike W, Manager at NH Berlin Kreuzberg, responded to this review

Dear Serdar A, thank you for taking time to evaluate your stay with us. It is really satisfying to get positive feedback from our customers. We are happy that you enjoyed our fantastic breakfast buffet and your stay over in general. We hope to see you again at our hotel! Kind regards Mike Wolf General Manager More 

Cardiff, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed October 19, 2015 via mobile

Stayed here for a few nights in an apartment. The photos and description on the hotel website were not at all misleading. The furniture is not plush, but the bed was comfortable, the place was clean and warm and a good size, the shower was very good and the apartment was a decent size, could easily have spent a couple... More 

Helpful?
Thank CymruCeri
Mike W, Manager at NH Berlin Kreuzberg, responded to this review

Dear Sir/Madam, thank you for giving us such a positive valuation. All our rooms provide a small kitchen area and are spacious, so that as you mentioned, customers can spend a longer period of time with us. It is always a pleasure to know our guests had a great time with us. We would be really happy to receiving you... More 

Dublin, Ireland
1 review
4 of 5 stars Reviewed October 9, 2015

The apartment in the hotel was spacious, bright and very clean. The bed was so comfortable. The location had a community feel to it with a park nearby. There is a supermarket out front of the hotel which was convenient for our shopping needs for staying at the apartment. It is also very close to restaurants and shops.

Review collected in partnership with NH Hotels

Helpful?
Thank ellenm107
Mike W, Manager at NH Berlin Kreuzberg, responded to this review

Dear ellenm107, thank you for taking time to evaluate our NH Heinrich Heine. We are very pleased that you did enjoy your time with us. Our hotel is situated just in the middle of Berlin, but still offers a quiet place to relax. We are looking forward to receiving you again in Berlin. Best regards Mike Wolf General Manager More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 8, 2015 via mobile

Me and my boyfriend stayed here for 1 week in October and loved it! We stayed in room 102 which was very spacious with a comfortable double bed, great power shower, sofa area & a little kitchen - only downside about the room was there was no air conditioning, no oven and no toaster. Other than that, we had a... More 

Helpful?
Thank Hannah R
Mike W, Manager at NH Berlin Kreuzberg, responded to this review

Dear Hannah R, first of all, we would like to take this opportunity to thank you for the trust you have placed in our chain NH Hotel Group and for having sent us your comments regarding your stay at the NH Berlin Heinrich Heine. Your positive feedback regarding your stay, we have passed to our team, which were accepted by... More 

Gold Coast, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 8, 2015

Super clean and tidy rooms, the bathroom was beautiful and a full kitchenette. Walking distance to a lot of places, we enjoy walking so it was no bother at all getting to the sights. Would stay again Service was great and friendly

Review collected in partnership with NH Hotels

Helpful?
Thank Laurabennington
Mike W, Manager at NH Berlin Kreuzberg, responded to this review

Dear Laurabennington, thank you for your positive comment about your stay in our NH Heinrich Heine. We are delighted that you enjoyed your stay with us. I hope you come back soon. Best regards from Berlin Mike Wolf General Manager More 

Amsterdam
Level Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed August 12, 2015

Stay was good, especially guy at the reception was very friendly and helpful during the stay. The hotel is clean but somewhat outdated for the seemingly very modern building it is in. I think I was upgraded to a better room, because it was extremely spacious with a fully equipped kitchen in the room. The improvement points are that the... More 

Helpful?
Thank Hewy R
Mike W, Manager at NH Berlin Kreuzberg, responded to this review

Dear Hewy R, thank you for your time to share your exprerience with us. I am happy that you give us a great feedback about my team and the cleanless in our NH Heinrich Heine. We closed the reception every day from 10 pm until 7 am and our colleagues from the NH Berlin Mitte will support you by problems... More 

Manchester, United Kingdom
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 2, 2015

The room we had was the size of a studio complete with kitchenette. Large Bed. Excellent reception staff. Located in a quiet area within reasonable walking distance (25 mins) of Alexanderplatz and Museums. Not the greatest wifi.If arriving by train go to Ostbahnhof

Helpful?
Thank JaySee_53
Lier, Belgium
1 review
4 of 5 stars Reviewed May 20, 2015

In a quiet area but near to the center and the U-Bahn. Nice price for what you get. I found it accidently on the internet, I knew nh hotels from other places in Europe, so I knew it must be good. And so it was.

Review collected in partnership with NH Hotels

Helpful?
Thank 30sabined
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Mitte

Neighborhood Profile
Mitte
The center of Berlin, Mitte is most famous for sights like the Brandenburg Gate, Alexanderplatz, and Museum Island. The central location makes this one of the city's most expensive places to live. It is here the oldest traces of the city can be found, and evidence of some significant transformations, as well. The gangsters that once ruled the impoverished streets between Alexanderplatz and Hackescher Markt have given way to an international crowd pursuing fashionable designer clothes, the newest food trends and frequenting the many craft shops. Graphic designers have taken up residence in what used to be backyard barns and stables. There are still vestiges of the old days, however. The occasional housing complex is a reminder of the neighborhood’s past. And if you look carefully, an old 1920s ball house nestled amongst the art galleries and exhibitions of Auguststrasse can still teach you how to dance the old fashioned way.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The NH Berlin Kreuzberg is a four-star hotel ideally located in a quiet neighborhood just minutes away from Berlin's historical center, with its many cultural and professional attractions. ... more   less 

Additional Information about NH Berlin Kreuzberg

Address: Heinrich Heine Platz 11 | Mitte, D-10179 Berlin, Germany (Formerly NH Berlin Heinrich Heine)
Location: Germany > Berlin > Mitte
Price Range: $78 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — NH Berlin Kreuzberg 3.5*
Number of rooms: 38
Reservation Options:
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Also Known As:
Nh Berlin Heinrich Heine Hotel Berlin
Nh Hotels Berlin
Nh Hotel Berlin
Hotel Style:
#109 Business Hotel in Berlin
#160 Romantic Hotel in Berlin
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