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A&O Berlin Kolumbus

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A&O Berlin Kolumbus
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157 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 11, 2016

The most incompetent people at front desk and not enough staff to make up for it. One person at the desk for check in and it took an hour to check in with only 2 people ahead of me and there were other staff members walking around but not helping. Then had to come downstairs to ask about the included... More 

Helpful?
Thank Steph S
Dublin, Ireland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 8, 2016 via mobile

we not recommended this hotel, first they change name, they much like hostel no hotel. far way too city centre. problems check in they charge 2,94€ for payment via visa or debit card, terminal not working so only cash ! ATM around 800m from hotel site ! room not clean and not ready, no linen and duvet for 2 beds.... More 

Helpful?
Thank TomaszJ1

Travelers are raving about these Berlin hotels

1 review
1 of 5 stars Reviewed April 8, 2016 via mobile

We were here in April with our high school (we were 63 people and we stayed for 5 days) our first impression was good (room was comfortable for 4 people) but when we were making the bed we found a stain of blood in our sheet, the receptionist gave us the same without the cover (but with another stain of... More 

Helpful?
Thank Lucía L
1 review
2 of 5 stars Reviewed April 8, 2016 via mobile

My high school organised a trip to berlin and we would stay in this hotel. The first impression i had was normal i thought it was going to be good enough for our needs. One day passed and we noticed they didnt make the beds and they didnt even replace our towels!!! It was Horrible because we had to use... More 

Helpful?
Thank María h
Berlin, Germany
1 review
2 of 5 stars Reviewed October 14, 2015

Have been at Hotel Kolumbus a few times before, and it has only gotten worse by time. Food is incredibly expensive and really bad. Room service is really poor too. No new towels for 4 days, and not toilet paper for 2 days (even though we asked for it as soon as we ran out). Wouldn't recommend it to friends... More 

Helpful?
Thank Mads E
Washington DC, District of Columbia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 2, 2015

Reminded me of the early 1990s. Really didn't like it... Also, the pictures look nothing like the real view of the hotel. And you must pay for internet! Also, it takes about 35 mins to get to Alexanderplatz, not the 15 mins they suggest.

Helpful?
Thank Chad O
New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 19, 2015

Let me just preface that I am a New Yorker, and therefore, perhaps my level of "good" is a bit higher in expectancy that others, but point still stands that I am utterly disappointed with this hotel, the service, and amenities. We came to check in, having pre-booked online. First and foremost, they gave us the wrong room. We requested... More 

Helpful?
2 Thank Shira S
Greater Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 25, 2015

Well this place is just what you need for short stay, it is not fancy, not excelent location but also not bad... food is ok, staff on service, bad thing is room size, sometimes get noisy.. bus station is near

Helpful?
2 Thank john b
Christian H, Manager at A&O Berlin Kolumbus, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. Our rooms are 23 m². We hope to welcome you back to our hotel very soon! Sincerely, Christian H.-Werner Director More 

Athens, Greece
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed March 9, 2015

The worst experience ever in Berlin!!! As soon as I arrived with my 11 month baby, luggage and stroller, nobody welcomed me, not even a smile, not to mention they didn't even care to assist me with luggage and baby. For any request the answer was negative, even for a glass of water- they said I had to eat in... More 

Helpful?
4 Thank 415katerina
Christian H, Manager at A&O Berlin Kolumbus, responded to this review

Dear Guest, I remember me very well to you and your sweet baby. When I read these lines I am disappointed with your statement. Myself have you seen looking for in the lobby and I asked, how I could help you. I helped you with your luggage and escorted you to the reception. We are a 3 star hotel and... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Multilingual Staff

Additional Information about A&O Berlin Kolumbus

Address: Genslerstr. 18, 13055 Berlin, Germany
Location: Germany > Berlin > Lichtenberg
Price Range: $29 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — A&O Berlin Kolumbus 3*
Number of rooms: 222
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Also Known As:
Akzent Hotel Berlin
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