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Sheraton Berlin Grand Hotel Esplanade

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#119 of 663 Hotels in Berlin
Certificate of Excellence
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Sheraton Berlin Grand Hotel Esplanade
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1,798 Reviews from our TripAdvisor Community

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Showing 786: English reviews
Krakow, Poland
Level Contributor
134 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Very nicely located hotel. Spacious rooms, walking distance from Brandenburger Tor and Siegesseule. It is a relatively new Sheraton but not a new hotel (some other brand before) and unfortunately you can feel it. It was renovated but some elements seem outdated, the planning itself is old style - the lobby is too big, the corridors too long, the lifts... More 

Helpful?
1 Thank Roman P
Castro, Chile
Level Contributor
6 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Staff very friendly. Concierge was very helpful with answers and suggestions. The place it is comfortable and rooms with plenty of space and also very clean with big beds. The restaurants with delicious food and a big pool with a gym besides.

Helpful?
Thank egomezb
GHE_Berlin, Leiter Gästebetreuung at Sheraton Berlin Grand Hotel Esplanade, responded to this review

Dear Guest, With reference to your kind review we would like to thank you very much for the praise and the kind words you found about our staff and the hotel. We would be very pleased to welcome you again at our property. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Verena Schmelcher More 

Surprise, Arizona
Level Contributor
147 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

We experienced so many problems with this hotel that it is hard to know where to begin. Three of the reception staff we interacted with were indifferent. When we attempted to check in early after nineteen hours traveling, the young woman could care less about our comfort, so we had to wait a few hours for our room and only... More 

Helpful?
1 Thank DesertDuke
GHE_Berlin, Leiter Gästebetreuung at Sheraton Berlin Grand Hotel Esplanade, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience and it´s apparent in this case that we fell short. If you give us a chance to earn... More 

Beverly Hills, California
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The Sheraton Grand Hotel Esplanade Berlin is a perfectly adequate business hotel. The reception staff were more than helpful and friendly. The room was spacious, clean and the beds were amazingly comfy. Unfortunately no view. The outside bar downstairs was great - had great choices of drinks and coffee. Small pool downstairs as bonus for your rest. Free WiFi. Hotel... More 

Helpful?
Thank pkipan
GHE_Berlin, Leiter Gästebetreuung at Sheraton Berlin Grand Hotel Esplanade, responded to this review

Dear Guest, With reference to your kind review we would like to thank you very much for the praise and the kind words you found about our staff and the hotel. We would be very pleased to welcome you again at our property. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Verena Schmelcher More 

Melbourne, Australia
Level Contributor
83 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 1 week ago

This property is not new, but the staff certainly know how to use it. The bathroom and bedroom were all what you would expect from a 5 star hotel, although the wifi was a bit patchy, and one of the two elevators' buttons wouldn't push, which was a bit inconvenient. The location is not bad - about a 20 minute... More 

Helpful?
Thank Tim B
GHE_Berlin, Leiter Gästebetreuung at Sheraton Berlin Grand Hotel Esplanade, responded to this review

Dear Guest, Thank you very much for your kind review. We would be very pleased to welcome you again at our property. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Verena Schmelcher More 

Melbourne, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel was nice and modern with friendly staff. The buffet breakfast was amazing and at night the place had a great atmosphere. The only negative was that the hotel wasn't centrally located and the pool was quite small

Helpful?
Thank Phil U
GHE_Berlin, Leiter Gästebetreuung at Sheraton Berlin Grand Hotel Esplanade, responded to this review

Dear Guest, Thank you very much for your kind review. We would be very pleased to welcome you again at our property. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Verena Schmelcher More 

National Capital Territory of Delhi, India
Level Contributor
10 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

An excellent property to stay.Perfect in every department.Reception to elevators no complaints.Rooms are spacious,bathroom was perfect and well equipped.Breakfast menu is very well planned,there is nothing to grumble and nothing in store for suggestion.Over all a nice hotel to stay for business engagements,holidays,honeymoon or to pamper a sweet girl friend.

Helpful?
Thank Ashok7847
GHE_Berlin, Leiter Gästebetreuung at Sheraton Berlin Grand Hotel Esplanade, responded to this review

Dear Guest, Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Verena Schmelcher More 

London, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

No free WiFi, curtains aren't black out so light filters through when the sun comes up, mattress dips where people have slept, noisy chamber maids from 8am. Most disappointing. When I complained they did nothing.

Helpful?
Thank MrDanRay
GHE_Berlin, Leiter Gästebetreuung at Sheraton Berlin Grand Hotel Esplanade, responded to this review

Dear Guest, Thank you very much for taking the time to inform us of your dissatisfaction regarding your last stay. With regrets we read, that the service provided to you were not to your satisfaction. Our claim is to develop existing achievements and areas of the hotel steadily in quality and actuality. Hence, your comment is very valuable for us.... More 

London, United Kingdom
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

When travelling in business there are a few things I look for. 1. A good sized room. If I am working in the room is don't want to be claustrophobic. 2. A good sized firm bed Enough hangers to hang suits and shirts 3. Ironing board 4. In room tea/coffee 5 breakfast available early from at least 6.30am 6. Free... More 

Helpful?
Thank Fordy65
GHE_Berlin, Leiter Gästebetreuung at Sheraton Berlin Grand Hotel Esplanade, responded to this review

Dear Guest, With reference to your kind review we would like to thank you very much for the praise and the kind words you found about our staff and the hotel. We would be very pleased to welcome you again at our property. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Verena Schmelcher More 

Edinburgh, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Hotel is a good 10min walk to the beginning of kurfustendam, however this road is extremely long so to walk to a main station will take about 45 mins. It does take about 10 mins to walk to the no 100 bus which is great and takes you to the Reichstag and zoololichser garten. Room was fine shower good had... More 

Helpful?
Thank maggiet729
GHE_Berlin, Leiter Gästebetreuung at Sheraton Berlin Grand Hotel Esplanade, responded to this review

Dear Guest, Thank you very much for taking the time to share your feedback. Our claim is to develop existing achievements and areas of the hotel steadily in quality and actuality. Hence, your comment is very valuable for us. We are glad if you consider our hotel by the planning of your next trip again! Yours sincerely, Sheraton Berlin Grand... More 

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Staying in Charlottenburg

Neighborhood Profile
Charlottenburg
Breathe in Berlin’s royal past while walking through the gardens of beautiful Charlottenburg Palace, which lends its name to this well-heeled neighborhood. Here you'll find some of the oldest homes in the city: upper-class apartment buildings with ornate facades and marble-floored foyers line the cobblestone streets. Stroll by sophisticated restaurants, through little parks, or around Lake Lietzensee. Window shop down Kurfürstendamm, the most renowned high-end shopping street in Berlin, where you can find all the big designer names. In the evening, visit one of the old theaters close by Zoo Station which were nightlife hot spots in the 1920s, or dine in one of the many international restaurants around Savignyplatz before heading to other parts of town for a night out.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to the Sheraton Grand Hotel Esplanade Berlin, the German capital's premiere lifestyle hotel. Our hotel is situated close to all the hotspots of the city: between Kurfurstendamm and Potsdamer Platz, the triumphal column 'Siegessaule' and the Tiergarten district. Experience Berlin's culture and urban style with us, because we are lively, cosmopolitan and completely individual. Enjoy the ambiance of our generously proportioned, elegantly appointed rooms and bath in the natural light streaming through the large-area panoramic windows. Relax in ergonomically designed armchairs, snuggle up in our soft and cosy feather duvets, and simply enjoy the warm and welcoming service our house has to offer. The motto for our 354 rooms and 40 suites could most certainly be 'soaring high above the city', as our large-area panoramic windows offer fantastic views of the capital. These views are surpassed only by our luxurious suites with roof terrace. Sauna and whirlpool round off this truly amazing offer. A business gala for 350 guests or a birthday dinner for 10 - we will help you plan your event and will make sure that it will be absolutely unforgettable. And of course we are very well aware of the fact that the key to success is in the minutest detail. Whatever you want - Grand Hotel Esplanade Berlin will help you put together a memorable event. ... more   less 

Additional Information about Sheraton Berlin Grand Hotel Esplanade

Address: Luetzowufer 15, 10785 Berlin, Germany (Formerly Grand Hotel Esplanade Berlin)
Location: Germany > Berlin > Charlottenburg
Price Range: $96 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Berlin Grand Hotel Esplanade 5*
Number of rooms: 394
Reservation Options:
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Also Known As:
Grand Hotel Berlin
Hotel Style:
#40 Spa Hotel in Berlin
#53 Romantic Hotel in Berlin
#58 Business Hotel in Berlin
#79 Family Hotel in Berlin
#89 Luxury Hotel in Berlin
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