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Sheraton Berlin Grand Hotel Esplanade

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#128 of 662 Hotels in Berlin
Certificate of Excellence
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1 room 2 adults 0 children
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Sheraton Berlin Grand Hotel Esplanade
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1,900 Reviews from our TripAdvisor Community

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Showing 842: English reviews
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Reviewed 1 week ago via mobile

We went to Berlin for my partners surprise 50th birthday trip away. We got to the hotel after 11:30pm (thanks to easy jet!). We were quickly checked in, our room was lovely. Spacious, airy and the bathroom is by far the cleanest and well maintained bathroom I've seen. The twin beds had been pushed together so it was hard to...

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Helpful?
Thank Paula M
GHE_Berlin, Leiter Gästebetreuung at Sheraton Berlin Grand Hotel Esplanade, responded to this review

Dear Guest, Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Verena Schmelcher

New Delhi
Reviewed 1 week ago

The hotel is nice and while was being renovated when visited gave a nice feeling of quaintness. The staff is very courteous and helpful. The major crowd seemed to be the elderly or people for whom the nearby office area would be at walkable distance. The rooms are large, well furnished, cozy and plush. The bathrooms are also sufficient although...

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Helpful?
Thank TheTravellerNewDelhi
GHE_Berlin, Leiter Gästebetreuung at Sheraton Berlin Grand Hotel Esplanade, responded to this review

Dear Guest, With reference to your kind review we would like to thank you very much for the praise and the kind words you found about our staff and the hotel. We would be very pleased to welcome you again at our property. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Verena Schmelcher

Pune, India
Reviewed 1 week ago via mobile

Great location great hotel Stayed there in September 2016 Breakfast was very good Rooms are large and comfortable Minibar stocked well. Good toiletries also. Great location to roam around Berlin Great Keep it up

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Helpful?
Thank Amit M
GHE_Berlin, Leiter Gästebetreuung at Sheraton Berlin Grand Hotel Esplanade, responded to this review

Dear Guest, With reference to your kind review we would like to thank you very much for the praise and the kind words you found about our staff and the hotel. We would be very pleased to welcome you again at our property. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Verena Schmelcher

London
Reviewed 2 weeks ago via mobile

This is a lovely hotel, spacious rooms and very friendly and helpful staff. A couple of things you should be aware of are that the hotel is located in a fairly isolated down town type area... that is, there's nothing much around there .. a bit depressing .. so it's a cab ride to anywhere you want to go. Also,...

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Helpful?
Thank Freddy22
GHE_Berlin, Leiter Gästebetreuung at Sheraton Berlin Grand Hotel Esplanade, responded to this review

Dear Guest, Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Verena Schmelcher

Portsmouth, United Kingdom
Reviewed 3 weeks ago

My review is solely based on the staff's poor customer service and poor location of the hotel. My friend and I (both young girls from London) stayed at the hotel for 3 nights and 4 days. During the stay the housekeeping will PERSISTENTLY knock on your door every 20 minutes even if you tell them in German to come back...

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Helpful?
Thank priya p
GHE_Berlin, Leiter Gästebetreuung at Sheraton Berlin Grand Hotel Esplanade, responded to this review

Dear Guest, Thank you very much for taking the time to inform us of your dissatisfaction regarding your last stay. We regret that these incidents have occurred. We apologize for the behavior of our receptionist at this point. A clarifying conversation will take place with the employee. To the incident we would like to say that we have given you...

Reviewed 3 weeks ago via mobile

One of the best hotels I have ever stayed at.We booked a standard room,which was bigger than average,with a really comfortable queen size bed,a sitting area,a spacious bathroom and an amazing view to the nearby park.The staff was really helpful and competent.The hotel is not located in the city center but in a quiet residential and business area, is surrounded...

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Helpful?
Thank Silia S
GHE_Berlin, Leiter Gästebetreuung at Sheraton Berlin Grand Hotel Esplanade, responded to this review

Dear Guest, With reference to your kind review we would like to thank you very much for the praise and the kind words you found about our staff and the hotel. We would be very pleased to welcome you again at our property. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Verena Schmelcher

Appenzell, Switzerland
Reviewed 4 weeks ago

I liked my room; the sauna suite is enormous, has a working sauna and a jacuzzi, is clean and cleverly arranged. On top of that, it is very affordable. The hotel, on the other hand, looks a little worn-off. The lounge is mediocre at best. Staff is generally nice.

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1Thank philosion
GHE_Berlin, Leiter Gästebetreuung at Sheraton Berlin Grand Hotel Esplanade, responded to this review

Dear Guest, Thank you very much for your kind review. We would be very pleased to welcome you again at our property. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Verena Schmelcher

Evere, Belgium
Reviewed January 13, 2017 via mobile

Very nice room, amazing breakfast, nice atmosphere there. The situation was good, Metro's and busses not far away and taxis always available. Spa & pool very relaxing after a long business day. 3 nights stay, no negative point.

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Thank Matthieu D
GHE_Berlin, Leiter Gästebetreuung at Sheraton Berlin Grand Hotel Esplanade, responded to this review

Dear Guest, Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Verena Schmelcher

Reviewed January 9, 2017 via mobile

The fact that guests must pay €9 per day for internet access is bad enough. The fact that once signed up for said service it didn't work made the stay both frustrating and disappointing. A business hotel at this level must have high-performance internet access as a basic requirement for guests. To both charges extra and then fail to provide...

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Helpful?
Thank Neil R
GHE_Berlin, Leiter Gästebetreuung at Sheraton Berlin Grand Hotel Esplanade, responded to this review

Dear Guest, Thank you very much for taking the time to inform us of your dissatisfaction regarding your last stay. With regrets we read, that the service provided to you were not to your satisfaction. With regard to the fee-based internet please allow us the indication that you are very happy to sign up for our free Loalty program ....

London, United Kingdom
Reviewed January 8, 2017 via mobile

This is definitely a luxurious hotel to stay which has good Restaraunt, bar, friendly staff, concierge service & large rooms. Harry New York bar in the hotel is a must visit which has live music. We had our Christmas dinner over here and really enjoyed the food and service. The breakfast was the best with lots of choice and the...

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1Thank AKSAH
GHE_Berlin, Leiter Gästebetreuung at Sheraton Berlin Grand Hotel Esplanade, responded to this review

Dear Guest, Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Verena Schmelcher

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Staying in Charlottenburg

Neighborhood Profile
Charlottenburg
Breathe in Berlin’s royal past while walking through the gardens of beautiful Charlottenburg Palace, which lends its name to this well-heeled neighborhood. Here you'll find some of the oldest homes in the city: upper-class apartment buildings with ornate facades and marble-floored foyers line the cobblestone streets. Stroll by sophisticated restaurants, through little parks, or around Lake Lietzensee. Window shop down Kurfürstendamm, the most renowned high-end shopping street in Berlin, where you can find all the big designer names. In the evening, visit one of the old theaters close by Zoo Station which were nightlife hot spots in the 1920s, or dine in one of the many international restaurants around Savignyplatz before heading to other parts of town for a night out.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Sheraton Grand Hotel Esplanade Berlin, the German capital's premiere lifestyle hotel. Our hotel is situated close to all the hotspots of the city: between Kurfurstendamm and Potsdamer Platz, the triumphal column 'Siegessaule' and the Tiergarten district. Experience Berlin's culture and urban style with us, because we are lively, cosmopolitan and completely individual. Enjoy the ambiance of our generously proportioned, elegantly appointed rooms and bath in the natural light streaming through the large-area panoramic windows. Relax in ergonomically designed armchairs, snuggle up in our soft and cosy feather duvets, and simply enjoy the warm and welcoming service our house has to offer. The motto for our 354 rooms and 40 suites could most certainly be 'soaring high above the city', as our large-area panoramic windows offer fantastic views of the capital. These views are surpassed only by our luxurious suites with roof terrace. Sauna and whirlpool round off this truly amazing offer. A business gala for 350 guests or a birthday dinner for 10 - we will help you plan your event and will make sure that it will be absolutely unforgettable. And of course we are very well aware of the fact that the key to success is in the minutest detail. Whatever you want - Grand Hotel Esplanade Berlin will help you put together a memorable event. ... more   less 

Additional Information about Sheraton Berlin Grand Hotel Esplanade

Address: Luetzowufer 15 | 10785 Berlin, 10785 Berlin, Germany (Formerly Grand Hotel Esplanade Berlin)
Location: Germany > Berlin > Charlottenburg
Price Range: $98 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Berlin Grand Hotel Esplanade 5*
Number of rooms: 394
Reservation Options:
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Also Known As:
Grand Hotel Berlin
Hotel Style:
#40 Spa Hotel in Berlin
#53 Romantic Hotel in Berlin
#58 Business Hotel in Berlin
#79 Family Hotel in Berlin
#93 Luxury Hotel in Berlin
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Berlin Grand Hotel Esplanade staff and other travelers.
19 questions
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1 month ago
Toronto, Canada
5 months ago
Dublin, Ireland

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Questions? Get answers from Sheraton Berlin Grand Hotel Esplanade staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Some of the rooms will have a view of the mini-river/stream flowing which is nice”
  • View of the road
  • The Room view
 of 5 bubbles TheTravellerNewDelhi, 1 week ago | Read review
“in the 7th Floor are nice suites with balkonies”
 of 5 bubbles 791philippw, Jan 4, 2017 | Read review
“I would prefer a view of river than roofs of buildings, but we were out and about a lot”
 of 5 bubbles 473FrankG, Jan 3, 2017 | Read review
“Poor views regardless of which floor you stay”
 of 5 bubbles ndub2015, Dec 19, 2016 | Read review
“Top floor with private key access”
 of 5 bubbles 19eleanorm, Dec 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question