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Grand Hyatt Berlin

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2,447 Reviews from our TripAdvisor Community

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Showing 1,429: English reviews
Yvonand, Switzerland
1 review
4 of 5 stars Reviewed 3 days ago NEW

Comfortable room, good service, friendly staff. The price was some how too elevated compared the usual Berlin rates for this type of hotel. I learnt that there was a large fare in the town during my visit, so better avoid it last time not to pay unnecessary premium.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank swiss764
Darwin
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We stayed in Executive Club room, which was sub-par as mentioned by other reviewers, in furnishing, amenities and service in comparison to other Hyatt properties such as Sydney, Chennai or Hong Kong that we have experienced as Hyatt Club members. The staff at club lounge are lovely but Afternoon tea offerings are sorry affair, with flies on two cakes, unappealing... More 

Helpful?
Thank SunnyDarwin
Bonita Springs, Florida
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Just left the hotel after 5 days, great room, well kept. The hotel is let down by poor mid level management decisions, closing outside resturant to early, breakfast takes forever, closing main bar to guests for functions. Reserving outside tables for no reason to stop guests sitting there. Very "unfriendly" hotel, must be many better hotels in Berlin. PS if... More 

Helpful?
Thank edwiddowson
GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear edwiddowson, I sincerely thank you for having taken the time to evaluate your recent stay with us. I was happy to learn that the hotel and its facilities were to your satisfaction. The more I regret that the overall service, especially in our three restaurants and the bar, did not meet your expectations and needs. As your contentment is... More 

London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The location was excellent, there should just be some improvements made given the prices charged. The Hong Kong Hyatt is on a different level of service altogether and we expected there would be consistency within the Hyatt chain. It's small details like only having powdered coffee and milk in the room (no fresh milk or even coffee machine), insufficient bread... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Nancy D
GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear Nancy D, Thank you very much for having taken the time to share your experiences with us. We truly regret that especially the Grand Club Lounge and the overall service were not to your entire satisfaction and please rest assured that your feedback was communicated to the respective departments and will be discussed in order to improve our overall... More 

London, United Kingdom
Level Contributor
102 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed at this hotel for a business conference and was welcomed by the staff as if I had been visiting for years. The room was really comfortable and nicely equipped. The food served at the conference was excellent and varied and the service for the conference attendees seemed really first class.

Helpful?
Thank BobnMal
GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear BobnMal, It is great that you stayed with us recently for a conference and I sincerely thank you for having taken the time to write this review. I am happy to read that you felt so comfortable throughout your stay and please rest assured that I will share your kind words with our entire team. It would be a... More 

Sydney
Level Contributor
96 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is well located. The rooms are comfortable and well furnished. The food in the restaurants is good. Unfortunately the housekeeping appears somewhat haphazard. We arrived at the hotel an hour early and completed the registration formalities but were ( reasonably) asked to come back at 3pm (check in time) to get a room. However when we did so... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Paddingtontraveller
GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear Paddingtontraveller, I would like to take the chance to thank you for your recent stay with us and that you have taken the time to share your detailed review. It is great to read that you enjoyed your room, the location as well as the food served at the restaurants of the hotel. However, I also noticed your remarks... More 

florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I went Berlin on a business trip and extended it to a family vacation. My son is 4 years old and he enjoyed the stay as well. I started at a different hotel for the business portion of my trip before moving to the Grand Hyatt. The Grand Hyatt Berlin did not disappoint. It is a beautiful property well situated... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank mwils292
GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear mwils292, First of all, I would like to thank you for having chosen Grand Hyatt Berlin for your family vacation and for having taken the time to share these kind words. I am glad to read that the location of the hotel and especially the service received completely met your needs. It is a wonderful compliment for all team... More 

Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Location near Potzdamerplatz is perfect, there are lots of shops, cafes and the Arkaden nearby, and the hotel meets the chain's normally high standards. The staff are extremely friendly and accommodating, permitting me a late check-out even though I didn't qualify for one. The only problem was the lack of a night light in the Grand deluxe room, so that... More 

Helpful?
Thank Hamid V
GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear Hamid V, Let me thank you for your recent stay with us and your positive review. I am glad to read that you enjoyed the location of the hotel and that our team was able to make you feel comfortable and at ease. However, I regret that you experienced some inconveniences with the lighting system in your room. Nevertheless,... More 

Suresnes, France
Level Contributor
124 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Grand Hyatt is ideally located, near the railway station, new Sony center and 8 minutes walk from the brandenburg gate. Hyatt offers usually a good level of service, and it is so at berlin grand Hyatt. I went there for a ww meeting and their ballroom facility is very convenient. The only thing I found a bit under expectation is... More 

Helpful?
Thank avalon92
GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear avalon92, Thank you for being a loyal Hyatt guest and for having chosen to stay with us during your recent trip to Berlin. I am pleased to learn that the facilities and the location of the hotel met your needs and expectations. It is great that the service of our staff was to your entire satisfaction and I hope... More 

Level Contributor
19 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

I wanted to have #Sushi so the concierge of my hotel , #Steigenberger recommended us to take my business partners to the #Vox restaurant at the #Grand_Hyatt #Berlin . From the door Mohamad the porter greeted us & lead us all the way to the restaurant where we were seated at the bar till they prepared a table for 5.... More 

Helpful?
Thank Alfred A
GHBerlin, Manager at Grand Hyatt Berlin, responded to this review

Dear Alfred A, I would like to sincerely thank you for having chosen the Vox restaurant for the dinner with your business partners. It is great to learn that you enjoyed the service received and I will be delighted to pass on your kind words to all team members. I am glad that the quality of food as well as... More 

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Staying in Charlottenburg

Neighborhood Profile
Charlottenburg
Breathe in Berlin’s royal past while walking through the gardens of beautiful Charlottenburg Palace, which lends its name to this well-heeled neighborhood. Here you'll find some of the oldest homes in the city: upper-class apartment buildings with ornate facades and marble-floored foyers line the cobblestone streets. Stroll by sophisticated restaurants, through little parks, or around Lake Lietzensee. Window shop down Kurfürstendamm, the most renowned high-end shopping street in Berlin, where you can find all the big designer names. In the evening, visit one of the old theaters close by Zoo Station which were nightlife hot spots in the 1920s, or dine in one of the many international restaurants around Savignyplatz before heading to other parts of town for a night out.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Innovative design, clean-cut lines, first-class natural materials and contemporary art are characteristical for Grand Hyatt Berlin located at Berlin Mitte, close to Potsdamer Platz, Brandenburg Gate and Reichstag. The 342 luxurious guestrooms and suites are equipped with B&O flat screen TVs and Wi-Fi. Grand Hyatt Berlin features restaurants Vox, Tizian and mesa, Vox Bar and Club Olympus Spa & Fitness on the rooftop which offers a large pool, cutting-edge fitness equipment, a sauna and Jacuzzi. ... more   less 

Additional Information about Grand Hyatt Berlin

Address: Marlene Dietrich Platz 2, 10785 Berlin, Germany
Location: Germany > Berlin > Charlottenburg
Price Range: $173 - $530 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Berlin 5*
Number of rooms: 342
Reservation Options:
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Also Known As:
Grand Hyatt Berlin Hotel Berlin
Berlin Grand Hyatt
Hyatt Berlin
Berlin Hyatt
Hotel Style:
#2 Business Hotel in Berlin
#3 Romantic Hotel in Berlin
#6 Spa Hotel in Berlin
#8 Luxury Hotel in Berlin
#12 Family Hotel in Berlin
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