Grand Hyatt Berlin
Marlene-Dietrich-Platz 2, 10785 Berlin Germany
Full view
View all photos (1,838)1,838
Room & Suite (752)
Videos (3)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
Learn moreView prices for your travel dates
Hotel direct offer!Familienangebot - 50% auf das 2. Zimmer | Family Offer 50% on 2nd room
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
About
#26 of 1,205 hotels in Berlin
Location
4.7
Cleanliness
4.8
Service
4.6
Value
4.2
2023 Travelers' Choice Best of the Best
At Grand Hyatt Berlin at Potsdamer Platz, exciting city life meets a relaxing retreat in the heart of Berlin, within walking distance of Brandenburg Gate, government district and other sights. Enjoy elegant rooms and suites and discover art and design all over the hotel. Special highlights include the luxurious rooftop spa Club Olympus Spa & Fitness with views over Berlin and the renowned VOX Restaurant with Asian-inspired cuisine and authentic sushi.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Babysitting
Valet parking
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Rooftop pool
Pool with view
Indoor pool
Heated pool
Plunge pool
Fitness / spa locker rooms
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Wine / champagne
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Solarium
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Air purifier
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Luxury
Languages Spoken
English, French, Russian, Spanish and 4 more
Hotel links
Special Price:Familienangebot - 50% auf das 2. Zimmer | Family Offer 50% on 2nd room
Location
Grand Hyatt Berlin
Getting there
Great for walkers
Grade: 100 out of 100
100
Berlin Brandenburg Airport
11.5 mi•
See all flights
Potsdamer Platz
4 min•Berlin S-Bahn
Potsdamer Platz
6 min•Berlin U-Bahn
Rental Cars
74 Restaurants
within 0.3 miles
4475Reviews59Q+A100Room tips
Reviews
Traveler rating
- 3,283
- 857
- 205
- 79
- 51
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Great service is what sets the Grand Hyatt Berlin apart. I've been coming here for many years and the service and hotel room quality remains on a high level. Location is also fantastic. I would recommend this hotel anytime.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: November 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 5 days ago
Dear DLNM, Thank you so much for taking the time to share your experience with us. We are delighted to hear that our service and hotel room quality have consistently met your expectations over the years. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit. If there's anything specific you enjoy about our service or if you have any suggestions for improvement, please feel free to let us know. We appreciate your loyalty, and it's always a pleasure to have you as our guest. Best regards, Jan Peter van der Ree General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Our first trip to Germany, and we stayed at the Grand Hyatt Berlin for the entire time of our vacation, more than 3 1/2 weeks. With such a long stay, we had a lot of time to thoroughly evaluate the hotel. The short version is that this is one of the world's great Hyatt hotels, and ties with the Park Hyatt NYC, the Hyatt on the Bund (Shanghai), and the Huntington Beach Resort & Spa in terms of the excellence of its facilities and service. We will definitely be back. The Grand Hyatt Berlin has a natural advantage simply in its location: it's right next to Potsdamer Platz, which provides convenient subway/train service to most any place you would want to go in Berlin. And it's just a few steps away from the Tiergarten, the "green lung" of Berlin that is the German equivalent of Central Park in NYC You can easily walk to the Brandenburg Gate, the Holocaust Memorial, Museum Island, the Espionage Museum, and innumerable other sights from the hotel. The hotel is surrounded by affordable restaurants. For an authentic German experience, .order one of the food platters from nearby Pauliner brewery. For an authentic American (but nonetheless delicious) experience, buy one of the superb burgers from nearby Burgermeister. The Grand Hyatt Berlin offers a wealth of benefits for Globalists. My family loved the daily breakfast, which offered a huge spread of delicious foods, along with made-to-order omelets, eggs, and crepes (if you have kids, have them try the Nutella crepe.) In the evenings, the club offered Globalists a "cocktail hour" that included dinner foods, wine, and a really superior Hefeweizen. The club is staffed by gracious, efficient hosts. The hotel has a huge health club, a lukewarm hot tub, and a very cold (to Americans) swimming pool. On the hottest days of our stay, we enjoyed these amenities and met some very nice German folks while socializing there. Pro tips for first timers to Berlin, especially if you have family: 1) yeah, this is the hotel you want, especially if you have Hyatt status 2) take the train from nearby Potsdamer Platz to Wansee. If you are at all fit, do the long hike from Wansee to Potsdam. Download the "Komoot" app to find some fantastic hiking routes. 3) Kids will love the nearby Deutsches Technikmuseum (German Museum of Technology) and Deutsches Spionagemuseum Berlin (German Spy Museum Berlin) 4) If you are staying more than a week consider buying an annual pass to Museum Island and the wonderful Berlin Zoo. …
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
Helpful
Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded Sep 20, 2022
Dear kennethfine, thank you so much for having chosen to stay with us during your first trip to Germany and that you took the time to write this detailed and very kind review here on TripAdvisor. It is great that you liked the location of the hotel and it sounds like you visited a lot of interesting places in our beautiful capital which I hope you enjoyed. Furthermore, I was delighted to learn that you and your family enjoyed the quality and the selection of the breakfast and that you also loved the Grand Club offer and the service of the team. It is a big compliment for all of us to learn that you and your family enjoyed your time at Grand Hyatt Berlin to the fullest and that we were able to contribute to an unforgettable stay. We already look forward to welcoming you back soon and should you have any questions, wishes, or preferences that could make your next stay even more pleasant, please do not hesitate to contact us at any time. With kind regards, Jan Peter van der Ree General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had an amazing stay at this great hotel in the best location for us - with the German markets around us and the best restaurants just minutes walk away we had the best time - we also had the Lounge Club which was worth booking a better room for - just do it!!
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 5 days ago
Dear countrysideaddict, Thank you for your fantastic review! We are thrilled to hear that you had an amazing stay at our hotel and enjoyed the prime location, especially with the German markets and the best restaurants just minutes away. It's wonderful to know that you had the best time during your visit. We're delighted that you found value in booking the Lounge Club for a better room. Your recommendation is appreciated, and we encourage our guests to enhance their experience with such offerings. We look forward to welcoming you back for another exceptional stay. If there's anything specific you enjoyed or if you have any additional feedback, feel free to share it with us. Best regards, Jan Peter van der Ree General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Took my parents on a quick visit to Amsterdam. Location is great for walking and transit. The staff from reception, cafe, concierge, to bell desk went above and beyond. They were all so helpful and attentive. Breakfast was good but limited, we preferred eating in the cafe. Condition of hotel was clean and modern with boutique touches.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 2 weeks ago
Dear Teavu, Thank you so much for taking the time to share your experience! We're thrilled to hear that you enjoyed your stay with us and found our location convenient for walking and transit. It's truly heartening to know that our staff, from reception to the cafe, concierge, and bell desk, exceeded your expectations with their helpful and attentive service. We appreciate your kind words about the cleanliness and modern boutique touches of our hotel. Regarding breakfast, we're glad to hear you found it good, although we take note of your preference for the cafe – we'll certainly consider this feedback for future improvements. We look forward to welcoming you and your parents back for another memorable stay! Best regards, Jan Peter van der Ree General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have been staying at Hyatt hotels for more than 40 years, and I have booked two rooms at the same time many times. This time, even until the day of check-out, the check-out information for both rooms was sent to my personal email. I will give it to others later. All my personal information was changed, but my order record was deleted without any prompting or explanation. You must understand that all the expenses for the stay are paid by me personally. The hotel replied that the law stipulates that one person cannot make decisions Check in for one more room. If this is the case, I think the reservation system (especially the German hotel) should recognize that when a customer (or member) makes a reservation under the same name on the same day of the same year, a prompt will be given that this is against the law. I think this is called compliance.…
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
JJN29 wrote a review Nov 2023
Royal Tunbridge Wells, United Kingdom208 contributions180 helpful votes
We chose the Grand Hyatt for its location and Tripadvisor rating and reviews. The service was all that you would expect from a hotel in this class. We booked a King room which had an extra large double bed matched by a large fully equipped bathroom. There was no ambient noise whatsoever which made for a very good nights sleep every night for the three nights of our stay. Breakfast choices were pretty much limitless accompanied by extremely warm and prompt service. The bar was comfortable with live music on two nights and a very well stocked bar, albeit with toppy prices, but that's par for the course for a hotel of this standard. Service standards were impeccable at reception and on the one occasion I needed the concierge for a restaurant recommendation, he proposed an option that we wouldn't have chosen without his input; just what you want from a concierge. In summary the Grand Hyatt Berlin was faultless in all respects and good value at this standard.…
Read more
Date of stay: November 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: We were on the 5th floor, so up and away from the street. Definitely book bed and breakfast.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 2 weeks ago
Dear JJN29, Thank you so much for taking the time to share your experience at the Grand Hyatt Berlin. We're delighted to hear that you enjoyed your stay and that our location, service, and amenities met your expectations. It's fantastic to know that the comfort of your King room and the tranquility of the surroundings contributed to a restful night's sleep throughout your three-night stay. We're thrilled that you found our breakfast offerings limitless and accompanied by warm and prompt service. Additionally, we're pleased to hear that you enjoyed the comfortable atmosphere of our bar, complete with live music on two nights and a well-stocked bar. We truly appreciate your kind words regarding the impeccable service standards at reception and the helpful recommendation from our concierge. Providing valuable insights and enhancing our guests' experiences is what we strive for, and we're thrilled to learn that our concierge's suggestion added to the enjoyment of your visit. Your recognition of the overall faultless experience and the perceived value at our standard is truly rewarding for our team. We understand that our prices reflect the level of quality and service we aim to provide, and we're glad to hear that you found it to be good value. Once again, thank you for choosing the Grand Hyatt Berlin, and we look forward to welcoming you back for another exceptional stay in the future. Warm regards, Jan Peter van der Ree General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fabulous option for seeing Berlin. Rooms are impeccably clean and nicely appointed. Staff at front desk, housekeeping, restaurants excellent. Both on-site bar / restaurants excellent food at resonance prices.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 2 weeks ago
Dear curtc568, Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you had a fabulous experience during your stay at our hotel. It's wonderful to know that you found our rooms impeccably clean and nicely appointed, and that the staff at the front desk, housekeeping, and restaurants exceeded your expectations. We strive to provide a high level of service, and we are pleased to learn that you enjoyed the excellent food options at our on-site bar and restaurants. Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back for another memorable stay in Berlin. Best regards, Jan Peter van der Ree General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was great. The location was only a 15 minute walk to all of the historic places we wanted to go. We decided to stay in and order room service and the food was great and so was the hospitality!
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 3 weeks ago
Dear alysagrummert3, Thank you for sharing your excellent experience with us! We are thrilled to hear that you had a great stay at our hotel. It's fantastic that the hotel's location was convenient for your exploration of historic places, with a mere 15-minute walk. We aim to provide our guests with a prime location to enhance their overall experience. We're delighted to know that you opted for room service and enjoyed the delicious food. Ensuring a high standard in both culinary offerings and hospitality is our priority, and we are pleased that we could meet your expectations. Thank you for choosing our hotel, and we look forward to the pleasure of welcoming you back for another excellent stay in the future! Best regards, Jan Peter van der Ree General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Grand Hyatt Berlin is an exceptional hotel, great location, helpful staff, wonderful breakfast, very comfortable room! It was a pleasure to stay there! We walked everywhere in town, returning to a great evening at the Club.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 3 weeks ago
Dear Boris D, Thank you so much for taking the time to share your wonderful feedback! We are delighted to hear that your experience at Grand Hyatt Berlin exceeded your expectations. It warms our hearts to know that you found our hotel to be exceptional, enjoyed the great location, and appreciated the helpfulness of our staff. We're thrilled that you found our breakfast to be wonderful and your room to be very comfortable – ensuring your stay was a pleasure is our top priority. It's fantastic to hear that you had the opportunity to explore the town on foot and then return to a great evening at the Club. We strive to create memorable experiences for our guests, and we're pleased that we could contribute to your positive memories. Thank you again for choosing Grand Hyatt Berlin. We look forward to welcoming you back for another exceptional stay in the future! Best regards, Jan Peter van der Ree General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a great stay! Friendly and serviceminded straff, nice breakfast, spaceous and clean rooms. Location was perfect for our purpose. Everything we needed was just outside the door, like shops, restaurants, train, bus, etc.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 4 weeks ago
Dear annanOrway, We greatly appreciate your feedback and are delighted to hear about your wonderful stay at our hotel. Our staff strives to be friendly and service-oriented to provide you with the best experience. It's great to know that you enjoyed the spacious and clean rooms as well. The hotel's location offers convenience with a variety of amenities just outside the door, such as shops, restaurants, train stations, and more. We're thrilled that you had everything you needed within reach. Your kind words are a testament to our commitment to guest satisfaction. We look forward to hosting you again in the future. Please don't hesitate to share any further comments or suggestions, as we highly value your input. With best regards, Jan Peter van der Ree General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Berlin area.
PRICE RANGE
$220 - $282 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt berlin hotel berlin, berlin grand hyatt, hyatt berlin, berlin hyatt
LOCATION
GermanyBerlinTiergarten / Mitte (Borough)
NUMBER OF ROOMS
342
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingGRAND HYATT BERLIN - Updated 2023 Prices & Hotel Reviews (Germany)
Frequently Asked Questions about Grand Hyatt Berlin
Which popular attractions are close to Grand Hyatt Berlin?
Nearby attractions include SIXX PAXX Theater & Ladiesclub (0.2 miles), Berliner Philharmonie (0.2 miles), and Gemaldegalerie (0.3 miles).
What are some of the property amenities at Grand Hyatt Berlin?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Hyatt Berlin?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Berlin?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Hyatt Berlin?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Grand Hyatt Berlin?
Conveniently located restaurants include Restaurant Facil, Caffe e Gelato GmbH & Co. KG, and Golvet.
Are there opportunities to exercise at Grand Hyatt Berlin?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Grand Hyatt Berlin have airport transportation?
Yes, Grand Hyatt Berlin offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hyatt Berlin?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hyatt Berlin?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Hyatt Berlin offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.