Grand Hyatt Berlin
Marlene-Dietrich-Platz 2, 10785 Berlin Germany
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Hotel direct offer!Familienangebot - 50% auf das 2. Zimmer | Family Offer 50% on 2nd room
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About
#13 of 642 hotels in Berlin
Location
4.7
Cleanliness
4.8
Service
4.6
Value
4.2
2023 Travelers' Choice Best of the Best
At Grand Hyatt Berlin at Potsdamer Platz, exciting city life meets a relaxing retreat in the heart of Berlin, within walking distance of Brandenburg Gate, government district and other sights. Enjoy elegant rooms and suites and discover art and design all over the hotel. Special highlights include the luxurious rooftop spa Club Olympus Spa & Fitness with views over Berlin and the renowned VOX Restaurant with Asian-inspired cuisine and authentic sushi.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Highchairs available
Valet parking
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Rooftop pool
Pool with view
Indoor pool
Heated pool
Plunge pool
Fitness / spa locker rooms
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Wine / champagne
Evening entertainment
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Solarium
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air purifier
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Luxury
Languages Spoken
English, French, Russian, Spanish and 4 more
Hotel links
Special Price:Familienangebot - 50% auf das 2. Zimmer | Family Offer 50% on 2nd room
Location
100Great for walkers
Grade: 100 out of 100
73Restaurantswithin 0.3 miles
52Attractionswithin 0.3 miles
Marlene-Dietrich-Platz 2, 10785 Berlin Germany
Name/address in local language
E-mail hotel
Getting there
Potsdamer PlatzBerlin S-Bahn4 min
Potsdamer PlatzBerlin U-Bahn6 min
Rental CarsSee rental cars from $17/day
4426Reviews58Q+A100Room tips
Reviews
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This is a beautiful hotel, and overall, the service is wonderful. It is clean, and the location is very convenient to getting around Berlin. We are staying here for the Berlin Marathon,’and staff went out of their way to make runners feel welcome,‘including opening one restaurant early for breakfast on race morning. The reason for only an4/5 rating is our experience tonight at their restaurant Vox. We had eaten there the night we arrived and had a really great meal. Tonight, my partner ordered steak,‘medium rare. It came practically raw in the middle. The server was apologetic and asked if there was anything else she could get him since he did not eat most of it (he had cut into it to see if any other part was edible, which it wasn’t). He asked for a side of mashed potatoes. When we got the bill, we were surprised to see we were charged for everything, including the uneaten $44 Euro steak and the side. They offered to comp us coffee or tea to make up for the steak (?!). My partner said something to the person at the door on the way out, but she didn’t seem to care. Because I’m not sure whether expectations are different here than in NYC where I’m from, I haven’t taken the matter any further, but it put a damper on our night.…
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favorite
Our first trip to Germany, and we stayed at the Grand Hyatt Berlin for the entire time of our vacation, more than 3 1/2 weeks. With such a long stay, we had a lot of time to thoroughly evaluate the hotel. The short version is that this is one of the world's great Hyatt hotels, and ties with the Park Hyatt NYC, the Hyatt on the Bund (Shanghai), and the Huntington Beach Resort & Spa in terms of the excellence of its facilities and service. We will definitely be back. The Grand Hyatt Berlin has a natural advantage simply in its location: it's right next to Potsdamer Platz, which provides convenient subway/train service to most any place you would want to go in Berlin. And it's just a few steps away from the Tiergarten, the "green lung" of Berlin that is the German equivalent of Central Park in NYC You can easily walk to the Brandenburg Gate, the Holocaust Memorial, Museum Island, the Espionage Museum, and innumerable other sights from the hotel. The hotel is surrounded by affordable restaurants. For an authentic German experience, .order one of the food platters from nearby Pauliner brewery. For an authentic American (but nonetheless delicious) experience, buy one of the superb burgers from nearby Burgermeister. The Grand Hyatt Berlin offers a wealth of benefits for Globalists. My family loved the daily breakfast, which offered a huge spread of delicious foods, along with made-to-order omelets, eggs, and crepes (if you have kids, have them try the Nutella crepe.) In the evenings, the club offered Globalists a "cocktail hour" that included dinner foods, wine, and a really superior Hefeweizen. The club is staffed by gracious, efficient hosts. The hotel has a huge health club, a lukewarm hot tub, and a very cold (to Americans) swimming pool. On the hottest days of our stay, we enjoyed these amenities and met some very nice German folks while socializing there. Pro tips for first timers to Berlin, especially if you have family: 1) yeah, this is the hotel you want, especially if you have Hyatt status 2) take the train from nearby Potsdamer Platz to Wansee. If you are at all fit, do the long hike from Wansee to Potsdam. Download the "Komoot" app to find some fantastic hiking routes. 3) Kids will love the nearby Deutsches Technikmuseum (German Museum of Technology) and Deutsches Spionagemuseum Berlin (German Spy Museum Berlin) 4) If you are staying more than a week consider buying an annual pass to Museum Island and the wonderful Berlin Zoo. …
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded Sep 20, 2022
Dear kennethfine, thank you so much for having chosen to stay with us during your first trip to Germany and that you took the time to write this detailed and very kind review here on TripAdvisor. It is great that you liked the location of the hotel and it sounds like you visited a lot of interesting places in our beautiful capital which I hope you enjoyed. Furthermore, I was delighted to learn that you and your family enjoyed the quality and the selection of the breakfast and that you also loved the Grand Club offer and the service of the team. It is a big compliment for all of us to learn that you and your family enjoyed your time at Grand Hyatt Berlin to the fullest and that we were able to contribute to an unforgettable stay. We already look forward to welcoming you back soon and should you have any questions, wishes, or preferences that could make your next stay even more pleasant, please do not hesitate to contact us at any time. With kind regards, Jan Peter van der Ree General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had planned on staying here only three nights, but when our travel plans were disrupted, they couldn’t have been more helpful in ensuring that we continued to have a lovely room at their hotel until we were able to reschedule the rest of our trip! The staff was truly the best and we will never stay anywhere else in Berlin. Thank you to everyone at the Hyatt!
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 6 days ago
Dear janetfA855AA, thank you so much for having taken the time to write this detailed review about your recent stay with us. I am glad that we were able to live up to your expectations and that the team was able to make you feel comfortable and at ease. It is a great compliment for the entire Grand Hyatt Berlin team to learn, that you enjoyed both the facilities and the services so much. We look forward to your return in the near future and needless to say, the entire team remains at your disposal for any assistance in the meantime. With best regards, Jan Peter van der Ree General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had the pleasure to enjoy a fantastic experience in a beautiful and friendly hotel. It was wonderful to have staff speak to me in English and anticipate most of my needs. Thank you Hyatt staff and God bless you. Will definitely stay in one always whenever I travel.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 6 days ago
Dear francesatala, I sincerely thank you for having taken the time to share the experiences of your recent stay with us. I am happy that the location of the hotel, the quality of food and the overall service completely met your expectations and needs. We really appreciate your recommendation and look forward to your return in the near future. With kind regards, Jan Peter van der Ree General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After a long time, but only for two nights I stayed here last spring,the time it takes to see some people. Between 2017 and 2020 , i have stayed four times at the Grand Hyatt Berlin, always in January so I also had lower prices (i am editing an old review because of my last and recent visit). As i come from a poor area of Afghanistan i am always impressed by the high level hotels service. I stayed for about ten days every times at the Grand Hyatt berlin for business reasons and my working conditions were tiring as I had to roam the boundless city for 10 hours a day in the middle of winter. I will start by saying that the location is good, close to many restaurants, tourist attractions and the subway station, i also saw a nice swimming pool; the room was lovely, great decor, impeccably clean, a big tv and a nice shower but above all the room was quiet, as I returned every night to the hotel tired and cold, the best part of the room was the comfortable and warm bed, The kind i love to rest into after a long day of work; The big duvet was very fluffy and thick which I totally appreciated, the white and luxurious duvet is my favorite type of bedding of any other hotel i've stayed at, therefore I can guarantee that the quality of rest, especially for business travellers, is impeccable, while in other hotels in Europe the rooms were sometimes noisy, or the curtains were small and the sun disturbed . the breakfast was much better than expected, it was abundant and with excellent coffee with lot of varieties, I was asked if I would like breakfast in my room but I declined. As far as the staff is concerned, I have had practically no contact with the employees so I cannot express myself. I also find the decor of the room pleasant, moreover I happened to have dinner after work in the restaurant and the food was excellent, then during the 2 days of the last stay when I had not gone to Germany for work I visited numerous attractions nearby at the hotel. so I can safely express a positive opinion about the Grand Hyatt Berlin and if I have other business trips I will definitely come back…
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Date of stay: April 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 3 weeks ago
Dear RashadHamidullah23, Thank you for sharing your detailed and thoughtful review of your recent stay with us at the Grand Hyatt Berlin. We truly appreciate your loyalty as a returning guest and your kind words about your experiences at our hotel. We understand that your business trips can be tiring, and we're delighted to hear that our hotel provided you with a comfortable and restful sanctuary. We take pride in offering a peaceful and well-appointed room, and it's wonderful to know that you found the bed and duvet to your liking. Our central location does indeed make it convenient to explore the city, and we're pleased that you enjoyed the proximity to restaurants, tourist attractions, and the subway station. It's great to hear that you also had the opportunity to experience our restaurant, and we're glad you found the food excellent. Your positive feedback about our breakfast and coffee choices is much appreciated, and we're pleased to have met or exceeded your expectations in these areas. We hope that your next business trip to Berlin brings you back to our hotel, and we will continue to strive for excellence in providing you with a comfortable and enjoyable stay. Safe travels, and we look forward to welcoming you again in the future. Warm regards, Jan Peter van der Ree General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a lovely hotel all round. Service is excellent, whether front service desk, room service or restaurant. Loved the attention given to the decor in the main lobby and in the halls - this is far from “standard corporate Hyatt”. The room felt a little small (this may be usual for Berlin?) but was beautifully done with nice touches and really comfortable beds. Location is great, few minutes walking to neue Nationalgalerie and the cinema museum (both must-sees) and easy enough to walk to Brandenburg gate etc, and also very convenient to public transport - bus or u-Bahn very close. Potsdamer Platz is being rejuvenated and there are a good number of food options for an easy breakfast or dinner near the hotel too.
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 3 weeks ago
Dear SkySeaSandSnow, Thank you so much for your wonderful review! We are delighted to hear that you had an excellent experience during your stay at our hotel. It's fantastic to know that you appreciated our exceptional service, from the front desk to room service and the restaurant. We take great pride in providing top-notch service to our guests. Your compliments on our unique and thoughtfully designed decor in the lobby and halls are greatly appreciated. We strive to create a distinctive atmosphere that sets us apart from standard corporate hotels. Regarding the room size, Berlin does have a variety of room sizes in its hotels, but we're glad to hear that you found the room beautifully done with comfortable beds and nice touches. Our central location near Neue Nationalgalerie and the Cinema Museum does make it convenient for exploring the city, and we're pleased that you found it easy to access public transport and nearby dining options. We hope to have the pleasure of welcoming you back in the future, and if you have any special requests or preferences for your next visit, please don't hesitate to let us know. Warm regards, Jan Peter van der Ree General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As any Hyatt the hotel is large and has good facilities such as a pool, although the sauna was out ion action. The food was good and the service excellent. We would stay there again if visiting Berlin
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 3 weeks ago
Dear Charles_Annette, Thank you very much for taking the time to share your feedback with us. We greatly appreciate your input and are delighted to hear about your positive experience with our establishment. We always strive to provide exceptional service and a memorable experience to our guests, and it is heartwarming to know that we met your expectations. Your kind words about our team's efforts to make your stay enjoyable are highly motivating. We take all guest feedback seriously, and we'll continue to work hard to maintain and improve the quality of our services. Your comments will serve as a source of encouragement for our staff as they work diligently to provide top-notch hospitality to all our guests. Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the near future. If you have any further suggestions or questions, please do not hesitate to contact us. Warm regards, Jan Peter van der Ree General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Grand Hyatt in Berlin is perfectly located. The rooms are very good and clean. The breakfast was great with lot of varieties. The staff are very friendly and helpful. And the visiting the rooftop pool is an amazing experience.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 4 weeks ago
Dear Trek32095858262, Thank you so much for taking the time to share your wonderful review of the Grand Hyatt in Berlin! We're thrilled to hear that you found our hotel's location to be ideal. Providing a comfortable and enjoyable stay is always our aim, and we're delighted that you were pleased with the quality and cleanliness of our rooms. Our team takes great pride in delivering a friendly and helpful service, and we're pleased to know they left a positive impression on you. Our diverse breakfast options are designed to cater to different tastes, and we're glad you enjoyed the variety we offer. Experiencing the rooftop pool truly is something special, and we're overjoyed that you had an amazing time up there. The panoramic views from the rooftop are indeed breathtaking, and we're glad you had the opportunity to enjoy this unique amenity. Once again, thank you for your feedback and review. We look forward to welcoming you back to the Grand Hyatt in Berlin for another unforgettable stay. Kind regards, Jan Peter van der Ree General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I came to visit my friends and wanted to stay in a hotel which is centrally located. I am glad that I chose this hotel. Everything was great. The food was awesome. The services were pretty good and quick. I recommend this hotel if you plan to stay in berlin.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded Aug 17, 2023
Dear rkhan272, Thank you so much for your wonderful review! We greatly appreciate your kind words and the time you took to share your experience with us. We're thrilled to hear that you found our hotel to be an excellent place to stay during your visit to Berlin. It's fantastic that our central location met your needs and that you enjoyed the awesome food we offer. We're also delighted that our services were up to your satisfaction, and we're especially pleased to have your recommendation for others planning to stay in Berlin. If you ever find yourself back in the area, we would be more than happy to welcome you again. If you have any further comments or suggestions, please don't hesitate to reach out. Thank you for choosing our hotel for your stay and for spreading the positive word about your experience. Warm regards, Jan Peter van der Ree General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was excellent. Great location, clean + large rooms with many amenities, very helpful staff, pleasant rooftop spa area. Great value for money. If the breakfast weren't so expensive (EUR 42 per person, discounted to EUR 25 at check in if requested) I'd say "perfect stay." At that price head over to the Adlon for what is truly the best breakfast experience in Berlin (and only marginally more expensive but includes caviar, champagne, steaks, etc.).
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded Aug 14, 2023
Thank you for taking the time to share your feedback about your recent stay at our hotel. We're thrilled to hear that you found our location, room amenities, and staff to be excellent, and that you enjoyed the rooftop spa area. We appreciate your perspective on the breakfast pricing. We understand that our breakfast pricing might not align with everyone's preferences, and we apologize for any inconvenience it may have caused. We always strive to provide the best value for our guests, and we have taken note of your comments regarding the breakfast cost. Your comparison with other breakfast options in Berlin is helpful for us to understand your perspective. We continuously work to enhance our offerings and provide the best possible experience to our guests. We hope you had an otherwise enjoyable stay, and we would love to welcome you back in the future for another great experience. Thank you once again for choosing our hotel, and we hope to have the opportunity to host you again. Kind regards, Jan Peter van der Ree General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Berlin area.
PRICE RANGE
$261 - $370 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt berlin hotel berlin, berlin grand hyatt, hyatt berlin, berlin hyatt
LOCATION
GermanyBerlinTiergarten / Mitte (Borough)
NUMBER OF ROOMS
342
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Frequently Asked Questions about Grand Hyatt Berlin
Which popular attractions are close to Grand Hyatt Berlin?
Nearby attractions include SIXX PAXX Theater & Ladiesclub (0.2 miles), Berliner Philharmonie (0.2 miles), and Gemaldegalerie (0.3 miles).
What are some of the property amenities at Grand Hyatt Berlin?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Hyatt Berlin?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Berlin?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Hyatt Berlin?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Grand Hyatt Berlin?
Conveniently located restaurants include Restaurant Facil, Caffe e Gelato GmbH & Co. KG, and Golvet.
Are there opportunities to exercise at Grand Hyatt Berlin?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Grand Hyatt Berlin have airport transportation?
Yes, Grand Hyatt Berlin offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hyatt Berlin?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hyatt Berlin?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Hyatt Berlin offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.