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InterContinental Berlin

Budapester Strasse 2, 10787 Berlin Germany
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Guests1 room, 2 adults, 0 children
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Traveler (1724)
Room & Suite (630)
Dining (204)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
InterContinental Berlin is an upscale urban hotel that reflects the vibrancy and diversity of Germany’s capital. Nestled in a unique location within the versatile and fast developing City West and directly adjacent to leafy Tiergarten Park, it provides an ideal starting point to explore the rich culture and embrace the atmosphere of the city. The luxurious KaDeWe department store, the exclusive Ku’damm shopping boulevard, Kaiser Wilhelm Memorial Church and Berlin Zoo are just a short and pleasant stroll away. Let the Concierge team introduce you to the hidden gems on offer to make your stay an unforgettable experience. The 558 elegantly appointed rooms and suites ensure every comfort and the highest standards to guarantee a relaxing stay. The hotel offers an unparalleled experience with its design awarded SPA InterContinental, its Marlene Restaurant with an open fireplace, the popur Marlene Bar where hotel guests and locals come together and its Michelin-starred gourmet restaurant.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Free internet
Wifi
Public wifi
Internet
Hot tub
Sauna
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Banquet room
Meeting rooms
Fax / photocopying
Spa
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
Laundry service
Ironing service
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Room features
Non-smoking rooms
Suites
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Refrigerator
On-demand movies
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Good to know
HOTEL CLASS
HOTEL STYLE
Business
Park View
Languages Spoken
German
Hotel links
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Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
38Restaurantswithin 0.3 miles
12Attractionswithin 0.3 miles
3,010Reviews51Q+A100Room tips
Traveler rating
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Popular mentions
Travelled to Berlin as part of a holiday around Europe. The city is simply stunning. So much history and culture attached to it - not to mention incredible bars and restaurants to eat in. The Intercontinental Berlin was AMAZING. The room was very modern and spacious. A very comfortable bed with plenty of pillows. The bathroom was beautiful and came with plenty of storage space. Breakfast was a true feast - a dictionary definition of Intercontinental! Will definitely be back.
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Response from InterContinentalTeam, Manager at InterContinental Berlin
Responded yesterday
Dear Guest Thank you very much for your kind words following your recent stay with us at InterContinental Berlin. I am very happy to read that we were able to deliver a memorable and comfortable stay for you. Thank you once again for your feedback and I hope to welcome you back to the hotel in the near future. Best regards Mareke Watson Front Office Manager
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The hotel is nice, has a very large reception area with bar, breakfast was quite good with plenty of choice. Expected more modern rooms for a 5 star hotel, only one staff member at check in desk and there were 3 other people in the queue when we arrived at the hotel, no USB charging ports in room, I called reception who said we don’t have them and weren’t very helpful to be honest, luckily I found one on the room telephone. Defiantly not a 5 star, stayed at many intercontinentals, this is a crowne plaza at best.
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Response from InterContinentalTeam, Manager at InterContinental Berlin
Responded yesterday
Dear Guest, Thank you for taking the time to share your feedback with us following your recent stay at InterContinental Berlin. I am happy to read that you like our Marlene bar and lovely breakfast. However, I am sorry that we were unable to fully meet your expectations. Regarding your criticism of the rooms, I can inform you that many rooms will be modernized and redesigned in the future. I do hope that we may have an opportunity to welcome you back to the hotel in the near future and that you will be pleasantly surprised with your stay. Best Regards Katharina Eycke Rooms Division Manager
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We arrived a bit earlier than expected and headed up to the club lounge to check in. We were greeted by Melanie at reception in the lounge, she gave us all the information about the hotel and explained our room wasn't quite ready, but we could wait in the lounge or head out and she would call us when the room was ready. We opted to wait in the lounge and cool down with a cold drink and some snacks. Melanie came and told us our room was ready and escorted us to our room. This is where the surprises start. She had upgraded our room to a suite as it was a trip for my wifes 50th birthday. The room was brilliant, It had a big sitting area with a TV, a writing desk, a separate toilet to the one in the bathroom, a dressing area off the bathroom, a TV in the bathroom, and one of the most comfortable beds ever. Not long after a guy came knocking with a welcome gift of Marlene Dietrich goodies, including a jar of nuts, some chocolates, and a note book with a bookmark. This was another welcome surprise. Breakfast was available in the club lounge or in the main restaurant. We chose the latter. There was so much choice we didn't know where to start. On the day of my wifes birthday, the staff at breakfast all wished my wife a happy birthday and even brought us two glasses of champagne. Then out of the blue they came over with a chocolate cake and all sang happy birthday. My wife was so happy. The Club lounge was fantastic, from afternoon tea to the evening drinks and canapes. We met Nihal in the evenings and she along with Melanie are both a credit to the hotel. Nihal could not do enough for us, she went over and above to make my wifes birthday special. Thanks again for the gift bag and champagne, and I hope you are made to feel as special on your big birthday next year. The pool and spa area were fantastic. It was never too busy when we went down. The sauna and steam rooms are the best i have been in, and the cooling down area was fantastic. Berlin is a fantastic city with lots to do and see, and this hotel (next to the zoo) is well within waking distance for most things (although we do like walking). Hopefully we will be back in the near future. Can't say enough good things about this hotel, Loved it.
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Response from InterContinentalTeam, Manager at InterContinental Berlin
Responded 1 week ago
Dear Guest, Thank you very much for your kind words following your recent stay with us at InterContinental Berlin. First of all I am very happy that you had a pleasant stay and beautiful birthday with us. Your words are a great motivation for the whole team to continue to work at such a high standard every day. I am especially pleased that we were able to give your wife an unforgettable day. Furthermore, I am pleased to read that you were also able to enjoy your SPA stay with us. Thank you once again for your kind words and I look forward to welcoming you back to the hotel in the near future. Best Regards Katharina Eycke Rooms Division Manager
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We have been staying here numerous times and we always enjoyed it. However, this time was the best of all we believe. Hotel rooms look in great shape even though design is outdated. The quality of the finishes is just one of the best we have seen. Team is very attentive and friendly, even though a trainee was very insecure during check in ;-) Their SPA is one of the highlights and is highly recommended for men and women.
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Response from InterContinentalTeam, Manager at InterContinental Berlin
Responded 1 week ago
Dear Guest, Thank you for your kind feedback following your recent stay and for the recommendation. I am very happy to read that we were able to deliver a memorable and and comfortable stay for you through the friendly and attentive service, lovely room and SPA. Thank you once again for your feedback and I look forward to your next stay at InterContinental Berlin. Best Regards Katharina Eycke Rooms Division Manager
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When I left this hotel, I paid the amount in my reservation. They gave me an invoice and credit card slip at the correct amount. Later I found out that they overcharged me 50 Euro. I wonder how on earth they generated card slip with correct amount but later charged me more in the same transaction. When I found out later, I called them. They said "Yes we did overcharge you but we cannot refund you, you deal with your bank. we will give you a letter saying we overcharged you". My bank, understandably, tells me that they cannot undo a charge because there is a word document. It has been 4 months, they keep saying "yes we overcharged you but there is nothing we can do". They no longer answer my emails. I reached out to customer service of IHG, they didn't even bother replying. Do not stay at this hotel. God knows how they much they will charge you. 50 euro is not much but they take you for a fool! It could have been much more.
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Response from InterContinentalTeam, Front Office Manager at InterContinental Berlin
Responded 1 week ago
Dear Guest, Thank you for your feedback following your recent stay with us. Please accept our sincere apologies for the inconveniences, caused by the incorrect settlement of your bill. I will forward your criticism to the appropriate department. I would like to apologize again for the inconvenience caused and do hope that the problem will be resolved soon. Kind Regards Mareke Watson Front Office Manager
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PRICE RANGE
$123 - $411 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental berlin hotel berlin
LOCATION
GermanyBerlinTiergarten / Mitte (Borough)
NUMBER OF ROOMS
558
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