The best thing about the property is that it is only a one-minute walk from Terminal 1 of the airport, with the train station underneath. If you are going to rely on public transportation and you don't want to struggle from and to the airport, this property is in a class by itself. For this reason, if I return to Berlin, I will probably stay here. The room was clean. The bad: Lousy wi-fi. At some point, I had to walk down the hall with my phone or laptop to get a sufficient connection. I was 5th floor, end of the hall, so maybe other rooms are better, but no rooms should have wi-fi this bad. Although there was an espresso machine, there was no coffee maker. Instead of a king or queen bed, they shoved 2 smaller beds together, Although we had the room door tagged for housekeeping service (1 night), no housekeeping was done. We got back late and did not attempt to have them remedy the issue. HVAC issue. Although it was 10-15 degrees Celsius outside, the room was a bit warm. I had the A/C (if that is what it was) on the lowest temperature to get it comfortable, but that did not do any good at all. It stayed warm.…
As a couple on vacation, stayed in a standard room. It was very clean, plenty big enough. Nicely appointed, well lit and very comfortable. The hotel's location right next to the main train station made local and regional travel very easy. Plus we were able to walk to many Berlin sights from the hotel. The people at the front desk were friendly and quite helpful with directions. Visited the spa a couple of times. It was clean and had several nice options for saunas and relaxing. And it's free as a hotel guest. Quite a treat.
I did not hear the wake-up call, or maybe they did not make it. They did not try a second time either. I missed my flight. I was overcharged for early check-in - but I got upgraded. No interest for me, staying just one night. If a room is anyway clean and available, why overcharge?
I had a very pleasant stay. Staff at Front of House was lovely. All was as expected - there is nothing I could complain about. Just one tiny things - when I wanted to dry my hair and got the hair dryer out of the drawer in the bathroom, I saw quite a few hairs in that drawer which were definitely not mine, eg. short and grey. That is my only small remark. but overall - everyboy was kind and lovely. Front of House especially friendly and helpful, especilaly the kind staff member who helped with checking out. thank you
Family of 4, stay for a weekend in two rooms. Very Nice hotel, rooms and staff. If need for hotel in Berlin we can recoment this hotel. The breakfast was Good, plenty of Good food.Short wall from subway and train.
Please bring a special thank you to the staff for table decorations and birthday cake in connection with my granddaughter Nana's birthday. She is a little shy, but sends her best regards. Sincerely. Jens Gjerløv.
Hotel itself was lovely and staff friendly and helpful. With no advance warning however we found that the restaurant was closed as were the spa facilities. No reduction was offered (we didn't ask) and whilst we appreciate the effect of Covid we are unclear why so much was closed nor why the hotel didn't tell us in advance of arriving . To put the tin lid on it the hotel could not find the payment our travel agents had made (we are pretty certain from experience it was made) and debited our credit card without warning for a payment we have now made twice.
It was sad to be back at Steigenberger. We have stayed here many times before, but now the hotel is closing down at the end of the year. Still, one must expect a hotel chain like Steigenberger to keep up the standard. The visit was complete when the hotel tried to charge 30% more than the agreed price at departure.
We had the pleasure of visiting Berlin again, and we find Steigenberger Hotel at Los-Angeles Platz the best hotel we have enjoyed so far - REALLY pleasant and service minded staff at the check-in, quick and professional, really nice room at 6th floor with view to the small park, VERY easy access to the Kurfürstendamm Metro and the Brandenburg Airport. Am quite sure we will be back in 2022
Nice and cosy hotel, with helpful staff. A pleasure! I always stay at Steigenberger Hotel Berlin. its close to Kurfürstendamm, with a lot off shops, restaurants, bars, and other things for all kind of people. Its a goog place to stay, if you have children. We will be back!