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pentahotel Berlin Koepenick

#46 of 667 Hotels in Berlin
Certificate of Excellence
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Gruenauer Strasse 1, 12557 Berlin, Germany
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1 room 1 adult
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pentahotel Berlin Koepenick
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850 Reviews from our TripAdvisor Community

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Frankfurt, Germany
1 review
2 of 5 stars Reviewed 2 days ago NEW

We stayed here three nights and overall I must say you dont get what you paid for. The decoration of the room that we stayed was very old. There was a locked door on the wall and you feel like you stay in a old hostel then a 4-Star hotel. However, the lounge and personal in the reception were very... More 

Review collected in partnership with this hotel

Helpful?
Thank gural2016
Muttenz, Switzerland
Level Contributor
97 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I've spent 5 nights at this great place during a conference. Friendliness and helpfulness of staff is outstanding, food is very good (buffet and à la carte) and the hotel features a lot of fancy and cool details, such as free snooker table, kicker soccer table, playstations with various games, free pay-TV-channels, great fitness centre, etc. Furthermore, the place is... More 

Helpful?
Thank Nicola B
Level Contributor
111 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Hi folks, Just a business meeting in Berlin Köpenick. I choose this location because you can be sure it will work fine. First reserve a table sometimes hard to get one. Cocktails and food, reduced selection but pretty good. Good Service nice view more than I expected.

Helpful?
Thank Arnd H
Hoensbroek
1 review
4 of 5 stars Reviewed 4 weeks ago

Very good accomodation, nice room. Lying in quit area of Berlin. Tip: at the lifthalls at every roomlevel I think it was to quit, it look like the hotel was empty! Would be more relaxeing when a continuous relaxing music (not so loud) is to be heard. The carpark at cellar could be more lighted with less water at floor.

Review collected in partnership with this hotel

Helpful?
Thank marcelw676
PentaHotels2015, Director of Sales at pentahotel Berlin Koepenick, responded to this review

Dear Guest, we are delighted that you enjoyed your stay with us. Thank you for taking the time to review our hotel and giving us an advise for the music on the floors. Unfortunately the parking garage is a public one so we do not have any influence on the handling. We hope to see you soon again in one... More 

Level Contributor
9 reviews
4 of 5 stars Reviewed 5 weeks ago via mobile

Lovely place to stay in Berlin. Very nice neighbourhood. Great environment. Impeccable services. The only thing lacking was the free room wifi which was quite slow. The rest is good. The staff is very friendly and helpful. 24/7 there is ample staff. Room service is equally good. To doesn't have English channels except bbc and Bloomberg and NHK world. Beds... More 

Helpful?
Thank Aemon R
PentaHotels2015, Director of Sales at pentahotel Berlin Koepenick, responded to this review

Dear Guest, we are delighted that you enjoyed your stay with us. Thank you for taking the time to review our hotel. We hope to see you soon again in one of our pentahotels. Best regards - YOUR Team from the pentahotel Berlin-Koepenick Sascha Braunstein Regional Director of Sales More 

Piacenza
1 review
5 of 5 stars Reviewed January 2, 2016

Everything was very comfortable, easy to find and right next to a station. The hotel is Very elegant, the restaurant serves delicious food and there are also many many restaurants in the nearing of the hotel

Review collected in partnership with this hotel

Helpful?
Thank 242juanpablol
PentaHotels2015, Director of Sales at pentahotel Berlin Koepenick, responded to this review

Dear Guest, we are delighted that you enjoyed your stay with us. Thank you for taking the time to review our hotel. We hope to see you soon again in one of our pentahotels. Best regards - YOUR Team from the pentahotel Berlin-Koepenick Sascha Braunstein Regional Director of Sales More 

1 review
2 of 5 stars Reviewed January 2, 2016 via mobile

For those traveling to Berlin for the first time you would assume that the Pentahotel would be close to the center but I was disappointed to find that it wasn't. I read earlier reviews and saw that Pentahotel staff mentioned that the name gives the location away but it doesn't for first time visitors. The WIFI was basically non-existent and... More 

Helpful?
Thank Jessica R
PentaHotels2015, Director of Sales at pentahotel Berlin Koepenick, responded to this review

Dear Guest, thank you for taking the time to review our hotel. We are a little disappointed and sorry about your review especially about the location of our hotel. You are right that we already mentioned in other reviews that our hotel name "pentahotel Berlin-Köpenick" is already an indication of our location. Berlin as our capital city with a spreading... More 

Fairfield
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 16, 2015

I feel the hotel is a 3* hotel from the service - no porters and when I checked in, you are not given any information for the hotel i.e., the breakfast , the parking, the internet and the room amenities are comparable to the 3* properties. We had dinner in the hotel and the first waitress was friendly but the... More 

Review collected in partnership with this hotel

Helpful?
1 Thank D1646JUangelab
PentaHotels2015, Director of Sales at pentahotel Berlin Koepenick, responded to this review

Dear Guest, thank you for taking the time to review our hotel. We apologize for the missing information - this is not our standard an we will focus on this issue. We are sorry that we didn`t meet your expectations concerning the interior. We hope to see you soon again in one of our pentahotels. Best regards - YOUR Team... More 

Moscow
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed December 15, 2015

This hotel located in East Berlin not far from Schoenfeld airport. Very modern and fancy lobby! It looks like the bar)) My room was big enough and clean, the bed was comfortable. The only bad thing about the room - the room do not have a fridge. I had nice view on the river. Good service and friendly staff. Excellent... More 

Helpful?
Thank eromenskiy
PentaHotels2015, Director of Sales at pentahotel Berlin Koepenick, responded to this review

Dear Guest, we are delighted that you enjoyed your stay with us. Thank you for taking the time to review our hotel. We hope to see you soon again in one of our pentahotels. Best regards - YOUR Team from the pentahotel Berlin-Koepenick Sascha Braunstein Regional Director of Sales More 

Zilina, Slovakia
Level Contributor
7 reviews
3 of 5 stars Reviewed December 9, 2015

Pentahotel looks nice and modern, entrance, bar, restaurant really look good. Rooms are quite simple, there is no trezor, no minibar and the worst problem is the wifi. As business traveller you rely on internet. I could buy 4g card and things would be simplier. You have free wifi which is very limited, even if you pay for wifi you... More 

Helpful?
Thank feronovak
PentaHotels2015, Director of Sales at pentahotel Berlin Koepenick, responded to this review

Dear Guest, thank you for taking the time to review our hotel. We are sorry that the internet didn't work as you expected. Normally our high speed WIFI operates smoothly and without any problems. We apologize for the bad condition from the toilets at 23:00. This is not our standard and we will check and improve exactly in this matter.... More 

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