Hotel was great! The room was spacious and beds were comfy. Although there was no air con, the windows sufficient efficiently enough and there was also free WiFi! Would recommend again. However the elderly woman receptionist was VERY rude which made us feel uncomfortable and not wanting to ask for advice on food/places to visit from her as she was very patronising. The other receptionists were lovely and always said hello when seeing us, apart from this one woman. It’s a shame to have a bad person on front of house, as everything else was superb
Stayed as part of a 'Wowcher' deal & pleasantly surprised after reading some negative reviews. It's only a 25min tram ride to central Berlin & transport is regular, cheap & super reliable. Room was very clean & spacious but there is some traffic noise. Hotel has a bar which also serves snacks & a bowling alley open til 10pm. Breakfast is we'll worth it & staff were excellent.
The name has it covered! A comfortable base from which to explore the city. It’s about 20/25 mins out of the centre but the transport network is excellent and easy to use. 45 mins to the airport at Tegel and all other sights easy to get to. The hotel itself does everything you want from a budget hotel. It’s clean, warm, spacious and the showers are great! The bowling is a bonus and the bar serves a good selection of beer with simple snack food. Ideal for a pit stop or if you arrive late. We found the staff helpful and efficient, thanks! The main thing to be aware of is the fact you’re in a residential area, and it’s a distance easy. That means blocks of flats and the shops are a couple of stops away on the tram.
Comfortable stay, spacious rooms and helpful staff. Tram stop is a 2 minute walk away. Arrived late on 1st night and gentleman on the desk even helped us order a takeaway and translated for us. And on checkout at 11am, they allowed us to leave our belongs in a room behind reception to collect at a later time (8pm) to save carrying around all day which was great. Didn’t use bar or food service so can’t comment on these.
We bought the holiday through the Wowcher mystery holiday. On arrival we was given a room which had 2 single beds even though we had specifically booked a double room. We spoke to the receptionist who advised us there was no double beds in the entire hotel, which was a lie. I found out once we were home from a friend who recently stayed there that the hotel does have double beds, so for 3 nights we had to sleep on pushed together single beds and falling down the middle. The room was really warm with no air con, so we had to have the window open majority of the time but it was so noisy due to the main road being outside the hotel, plus the sirens of ambulances going to and from the hospital next door! We was on the 11th floor and the window opened fully with no safety latch, which is a big safety hazard, especially if you have children with you. The hotel was quite far from the centre of Berlin, however there is a tram stop a 2 minute walk from the hotel with trams every 5 mins. It’s about a 30/40 min tram ride to the centre. There is a bar downstairs which had a selection of drinks which was open till about 10pm/11pm. Overall very very basic and disappointed that we was blatantly lied to, as that could have made our stay that bit better.…