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Holiday Inn Berlin City East

467 reviews
#403 of 634 Hotels in Berlin
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Traveler (116)
Room & Suite (59)
Dining (6)
Overview
  • Excellent13%
  • Very good36%
  • Average33%
  • Poor12%
  • Terrible6%
Travelers talk about
“tram stop”(25 reviews)
“trams run”(4 reviews)
Free Internet
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
Bar/Lounge
4.0 Star Hotel
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (467)Write a Review
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All reviewstram stoptrams runvending machinesnight's sleeptransport linksthe hotel is cleantwin roommin walkkebabmain attractionsstationstopseurotreadmillsgermanconferencecorridors
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1 - 5 of 188 reviews
Reviewed December 13, 2017 via mobile

We booked the hotel for 3 nights whilst we visited the Christmas markets. When we checked in, the receptionist tried to tell us the room was unpaid. We had to present proof of payment. We booked a double room (it was clear as day on...More

Thank Luke R
Response from HIBCE, Guest Relations Manager at Holiday Inn Berlin City EastResponded 4 weeks ago

Dear Luke R, thanks for taking the time to give us a feedback concerning your recent stay. Unfortunately you didn’t enjoy it to 100 %. Therefore we would like to apologize. We always take reviews as a reason to work on our service and quality....More

Hotel's Favorite
Reviewed July 14, 2017 via mobile

Chose this hotel for my Holiday to Berlin with my Partner The location is great with many tram stops near at 20 mins to City centre Day tickets for transport are avail at Hotel for 7 euro Check in was perfect Very friendly Helpfull Honoured...More

Thank lfcmad2002
Response from HIBCE, Guest Relations Manager at Holiday Inn Berlin City EastResponded July 15, 2017

Dear lfcmad2002, thank you very much for your feedback. We hope that you had a great stay and it will be nice to welcome you again. Regards Marie Zeitz

Reviewed August 24, 2017

Stayed for 2 nights with Leger holidays. On arrival to our room we noticed the foul smell coming from the bathroom. Maybe the sink was blocked as it was really slow draining. Room itself was great with air conditioning, safe, tv, kettle and limited tea/coffee...More

Thank ehr100
Response from HIBCE, Guest Relations Manager at Holiday Inn Berlin City EastResponded August 28, 2017

Dear ehr100, we are sorry to read, that you was not to 100% satisfied with your stay. Please contact our colleagues at the reception to see how we can help you to feel comfortable in our hotel. It will be nice to welcome you again...More

Reviewed August 6, 2017

We spent for nights here on a city break. The hotel is clean, comfortable and mostly quite. We got 4 good night's sleep. Breakfast (included on our stay) was superb, a huge range to chose from. Rooms have a safe, handy for passports etc. but...More

Thank MikeSurreyLife
Response from HIBCE, Guest Relations Manager at Holiday Inn Berlin City EastResponded August 10, 2017

Dear MikeSurreyLife, perfect, that you felt comfortable with us and had a pleasant stay. It will be great to welcome you again in your next trip to Berlin. Best regards your Marie Zeitz

Reviewed July 14, 2017

I stay there as a part of Europamundo tour. The hotel it's very close to a Tram stop.The rooms are good sized with AC. Some updates have been done to the rooms, but they are old and asking urgently for a refesh! Specially the bathrooms...More

Thank andresg311
Response from HIBCE, Guest Relations Manager at Holiday Inn Berlin City EastResponded July 15, 2017

Dear andresg311, thank you very much for your feedback. We hope that you had a great stay and it will be nice to welcome you again. Regards Marie Zeitz

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About
Amenities
Top amenities
Restaurant
Room Service
Free Internet
Bar/Lounge
Hotel Amenities
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Room Service
Business Center with Internet Access
Banquet Room
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Details
Price range
$64 - $173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#176 Luxury Hotel in Berlin
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$64 - $173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#176 Luxury Hotel in Berlin
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (116)
Room & Suite (59)
Dining (6)
Hotel & Grounds (68)
Bathroom (7)
Business Center & Event Rooms (5)
Questions & Answers
Ask a question
Ravi4
April 24, 2017|
AnswerShow all 3 answers
Response from Rebecca2528 | Reviewed this property |
The hotel is honestly about 3 minutes away from a main tram line, the tram runs to Alexanderplatz and then your in the city centre to catch a bus or at the main railway station.
0
Votes
Charmaine L
August 22, 2016|
AnswerShow all 2 answers
Response from Rebecca2528 | Reviewed this property |
The train to Alexanderplatz and then the tram to the hotel is probably the cheapest way however we got a taxi and that wasn't too expensive either.
0
Votes
Charmaine L
August 22, 2016|
AnswerShow all 4 answers
Response from Lucia G | Reviewed this property |
We landed at Tegel. We took the TXL bus to the Hauptbahnhof (main train station) and then changed to a different bus for our hotel. WATCH OUT FOR DISTRACTION TECHNIQUE THIEVES AND PICKPOCKETS AT THE HAUPTBAHNHOF. The airport... More
0
Votes
Room Tips
"Top floor IHG rooms."
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"take a travel kettle"
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"Ask a room where wifi works easily"
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"Higher floor further from occasional noise from road."
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