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Mercure Hotel Berlin Zentrum

#196 of 661 Hotels in Berlin
GreenLeadersSilver level
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Fuggerstr. 8, 10777 Berlin, Germany (Formerly Hotel Castor)
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490 Reviews from our TripAdvisor Community

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Showing 218: English reviews
London, United Kingdom
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed three nights after booking with Expedia. I have to admit that I wasn't expecting much because of the price I paid but I was really pleasantly surprised. What made the place was the attitude of the reception staff - welcoming and friendly and couldn't do enough. The room might be a bit dated but the bathroom was fine... More 

Helpful?
Thank Alan C
PiaEngland, Assistant Manager Customer Care at Mercure Hotel Berlin Zentrum, responded to this review

Dear Alan Thank you very much for your great feedback. We are very glad that you enjoyed your stay in our hotel. It´s great to hear that you enjoyed Berlin and our hotel. We would be very happy welcoming you again soon. Kind regards Mercure Hotel Berlin Zentrum More 

Oldenzaal, The Netherlands
Level Contributor
40 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

In the heart of beautiful Schöneberg, near Wittenbergplatz and Nollendorfplatz u-bahn station you can find this very nice 3-star hotel. The staff was very helpfull and the complimentary breakfast was good.

Helpful?
Thank Eddy O
PiaEngland, Assistant Manager Customer Care at Mercure Hotel Berlin Zentrum, responded to this review

Dear Eddy Many thanks for the great feedback. Our job is more than just a job, it´s a hobby for us. We are looking forward to welcome you again. Kind regards Mercure Hotel Berlin Zentrum More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel itself is really nice as it fits perfectly into its surrounding, the Nollendorfplatz-area. We were a bit disappointing about the catering offers at the bar - even though the menu itself offered some agreeable snacks our choice was limited by quite a number of them not being available. With regards to sleeping quality my partner's and my view... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Katrin K
PiaEngland, Assistant Manager Custoemr Care at Mercure Hotel Berlin Zentrum, responded to this review

Dear Katrin It is pleasure for us to read your feedback. Thank you! We also provide rooms to the quite backyard. We are looking forward to welcome you soon again. Kind regards Mercure Hotel Berlin Zentrum More 

Freiburg im Breisgau, Germany
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I spent last weekend at this very conveniently located 3 star hotel. Close to train stations and mayor shopping areas. *The Staff at the Front Desk were helpful and friendly most of the of the time. The check in process was a OK, (key word here is :"consistency".) *The complimentary breakfast was also a OK, no fruits were offered. *Room... More 

Helpful?
Thank Pinoandy
PiaEngland, Assistant Manager Customer Care at Mercure Hotel Berlin Zentrum, responded to this review

Dear Mercure guest Thank you very much for your great feedback. We are very glad that you enjoyed your stay in our hotel. We would be very happy welcoming you again soon. Kind regards Mercure Hotel Berlin Zentrum More 

Jerusalem, Israel
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 16, 2016

nice hotel in best place. very good service, amazing stuff, very very good bed, comfortable shower, very good and tasty breakfast, staff in bar are so nice, I was in my birthday there and they invited me to chmpane and I found in my room chocklate and hand writing of the stuff greeting from all of them. every one smile,... More 

Helpful?
Thank yoqva
PiaEngland, Assistant Manager Customer Care at Mercure Hotel Berlin Zentrum, responded to this review

Dear Mercure guest it is pleasure for us to read your feedback. Thank you! It´s great to hear that you enjoyed Berlin and our nice "Kiez" Schöneberg. We would like to say that it was a pleasure having you as our guest and hopefully many more times! Mercure Hotel Berlin Zentrum More 

2 reviews
2 of 5 stars Reviewed April 22, 2016 via mobile

The hotel was average, but the rooms were very noisy, we could easily hear when someone pulled down the toilet in the other rooms around. The room looked clean at the first moment, but there were big clumps of dust under the bed, and it seemed like there was only vacuumed where the floor was visible. I had a chromecast... More 

Helpful?
Thank Kristoffer A
PiaEngland, Assistant Manager Customer Care at Mercure Hotel Berlin Zentrum, responded to this review

Dear Kristoffer We would like to thank you that you have invested the time to evaluate your stay in our house. We appreciate constructive criticism, as no one is perfect. The idea of service is very important in our house. As our many positive and satisfied customer feedbacks are showing. We won’t tolerate statements such as our staff is stealing.... More 

Amsterdam, The Netherlands
Level Contributor
60 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 31, 2016

We stayed at Mercure Hotel with Eastern. We were surpised to get a little eastern bunny with chocolate eggs as a suprise. Everyone in the Hotel got one. Furthermore was the staff super friendly. Rooms are a bit outdated but the friendliness made up for it. It is really centrally located near subway station.

Helpful?
Thank MartinPostUiterweer
PiaEngland, Assistant Manager Customer Care at Mercure Hotel Berlin Zentrum, responded to this review

Dear Martin Thank you for the great feedback. Our job is more than just a job, it´s a hobby for us. We would like to say that it was a pleasure having you as our guest and hopefully many more times! Kind regards Mercure Hotel Berlin Zentrum More 

Leeds, United Kingdom
1 review
4 of 5 stars Reviewed March 31, 2016

Friendly Staff in a great location clean with good facilities and very central worth staying here close to tube and lots of amenities. Ka De We department store very close for those eager shoppers but can be expensive

Review collected in partnership with Amoma.com

Helpful?
Thank jpeaker2016
PiaEngland, Assistant Manager Customer Care at Mercure Hotel Berlin Zentrum, responded to this review

Dear Mercue guest Thank you for your feedback. It´s great to hear that you enjoyed Berlin. We are looking forward to welcome you soon. Kind regards Mercure Hotel Berlin Zentrum More 

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Staying in Schoneberg

Neighborhood Profile
Schoneberg
In 1963, Schöneberg was the center of the political west, inspiring John F. Kennedy to choose this area to famously announce, "Ich bin ein Berliner." Times may have changed, but modern-day Schöneberg still pays tribute to its historical legacies. Once the richest city outside of Berlin proper, the area's affluent past is still visible in ornate housing facades dating back to the Gründerzeit of the 19th century, while residents in fur coats walking their dogs or shopping in high-end KaDeWe continue the tradition with a modern flair. Schöneberg was also once the center of the decadent and burlesque nightlife of the 1920s. It was here that Marlene Dietrich partied with Christopher Isherwood and the first gay bar in Germany was founded. Today, the gay community still revolves around Nollendorfplatz. The overground Ubahn station is even illuminated in rainbow colors, paying tribute to Schöneberg's progressive past.
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Just a few minutes by foot from the department store KaDeWe, Bikini Berlin and the famous Kurfurstendamm, our exceptionally friendly hotel is located rigth in the centre of the German capital. Berlin`s City West district, with its trade fair ground and numerous tourist attractions, is close at hand, as is the eastern part of the centre, where the famous Potsdamer Platz and the government buildings are located. Our 3-star hotel offers you 78 non-smoking rooms. Whether Standard, Superior or Privilege, all of our rooms are equipped with a flat screen TV, a free coffee/tea station and free Wi-Fi. Our extensive breakfast buffet has something for every taste. Visit our bar The Vine, open from 6pm to 1am, where you can take a break from shopping or get yourself in the mood for a night out with friends over a drink. We also serve snacks! Our friendly and competent hotel team is happy to help you 24 hours a day. ... more   less 

Additional Information about Mercure Hotel Berlin Zentrum

Address: Fuggerstr. 8, 10777 Berlin, Germany (Formerly Hotel Castor)
Location: Germany > Berlin > Schoneberg
Price Range: $66 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Hotel Berlin Zentrum 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Scandotel Castor Hotel Berlin
Scandotel Castor Berlin
Hotel Style:
#23 Green Hotel in Berlin
#166 Romantic Hotel in Berlin
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