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Holiday Inn Berlin City Center East Prenzlauer Berg

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Prenzlauer Allee 169, 10409 Berlin Germany
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (32)
Room & Suite (25)
Dining (5)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Berlin City Center East Prenzlauer Berg
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#414 of 638 hotels in Berlin
Location
Cleanliness
Service
Value
Welcome to the fully modernized Hotel Holiday Inn Berlin City Center East Prenzlauer Berg! The 4-star Hotel is located right in the center of the scene district Prenzlauer Berg which is known for its countless cafés, restaurants, arty bars and unique shops. The neighboring district Mitte, with the government district and its many sights like the Brandenburg Gate, Museum Island, as well as an abundant assortment of shopping and entertainment possibilities on Alexanderplatz, Potsdamer Platz and the Hackesche Hoefe, can all be easily reached by public transportation from the hotel. The Hotel Holiday Inn Berlin City Center East Prenzlauer Berg offers 123 modernly furnished rooms in 4 different categories. W-LAN and High Speed access are available in all areas of the hotel. Relax and enjoy a refreshing drink or a savory snack in our lounge corner or in the lobby bar. 5 conference rooms with a capacity of up to 70 persons are available for conferences and events.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Business Center with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Meeting rooms
Executive lounge access
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Bathrobes
Interconnected rooms available
Room service
Safe
Iron
Minibar
On-demand movies
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, French, Spanish, German and 2 more

Location

Full view
81Good for walkers
Grade: 81 out of 100
18Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
23Reviews12Q+A0Room tips
Traveler rating
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Popular mentions
Michael L wrote a review Jun 2020
4 contributions
in the morning i sat down in the lobby. while sitting down my chair moved back and toppled over a lamp, which was on a table which was too close to the chair. the lamp was a cheap standard product. the receptionist asked me to wait as she had to speak to management. the hotel director then told me i had to pay the lamp! rather then apologising for my inconvenience as it was clearly their fault how the put the table. i was shocked and strongly recommend Holiday Inn to train their hotel directors better
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Date of stay: June 2020
Service
Trip type: Traveled on business
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Response from Kristin_Kirst, General Manager at Holiday Inn Berlin City Center East Prenzlauer Berg
Responded Jun 25, 2020
Hello X4504RRmichaell, Thank you for taking the time to write a review. All of our exquisite, high-quality furniture has been carefully arranged by our interior decorator in the lobby. We hope, unless this unfortune situation, you had a pleasant stay with us.
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Li D wrote a review Jun 2020
Brasilia, DF5 contributions
I take my son for a treatment in Berlin every 6 months since 2018. We used to stay in the Holiday Inn close to the treatment Clinic. The breakfast was always very good. In the first time the room was dirty and old but by that time the Manager was a gentle man and staff was nice. Then they renovated but the room still not cleaned and the service is the worst I have ever seen. The General Manager wanted to charge us for a sofa not damaged. We refused to pay for something not damaged as you can see in the picture and she yelled with hands in my mom’s face asking her to shut up as she started to explain that it was not damaged. I read in other reviews with similar stories of mistreatment by the General Manager called Ms. Kirst. I do not recommend and you better look for some place else of another Hotel Group if you don’t want to be stressed out. Waist of time, waist of money!
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Date of stay: July 2019Trip type: Traveled with family
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Lucca wrote a review Jun 2020
2 contributions1 helpful vote
They wanted to charge me 1000 for a sofa saying it got wet and they had to send to a cleaner. I showed them that the sofa was in perfect shape and I have the picture as proof and I could not pay for something that I did not do. There was no sense at alll. They didn´t even had showed me the cleanner bill. The General Manager yelled at my mom and with hands on her face asked my mom to shut her mouth up. Sooo bizarre. I am used to travel all around the World and I have had never seen such a horrible scene of a manager mistreating the Hotel´s guest. As you can see, there are other same complains from other traveler´s. Stay in another Hotel if you don´t want to take the risk of a stressful stay.
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Date of stay: October 2019
Rooms
Cleanliness
Service
1 Helpful vote
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Response from Kristin_Kirst, Manager at Holiday Inn Berlin City Center East Prenzlauer Berg
Responded Jun 14, 2020
Hello luccaecaio, Thank you for your feedback regarding your stay. I am very sorry for the inconvenience you had to face. We sure do not intend to humiliate any of our guests. In order to provide clean rooms, according to the IHG standards we need to charge an extra amount, if an 'incident' happens on the sofa. As we welcome guests from all over the world, we firmly reject allegations of racism! Sincerely,
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KADIR K wrote a review Mar 2020
Berlin, Germany1 contribution2 helpful votes
I smoked two cigarettes and the hotel asked me for a 200 euro cleaning fee. But there was no cleaning in my room They said if I didn't pay 200 euros right away, they'd kick me out of the hotel There was absolutely no smell in the room There's no fridge in the room There's a heavy smell in the bathroom. I'm not giving the hotel another chance I wouldn't recommend it
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Date of stay: March 2020Trip type: Traveled solo
2 Helpful votes
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Response from Kristin_Kirst, General Manager at Holiday Inn Berlin City Center East Prenzlauer Berg
Responded Mar 11, 2020
Hello kadirkT5606OQ As our hotel is a non-smoking hotel, smoking is not allowed in all areas of the hotel. Therefore we allow to require an additional fee for the extra cleaning of the room upon departure for the next guests. We recommend to book one of our Deluxe rooms or Junior Suites, where smoking is also NOT allowed, but it comes with a fridge. Thank you for NOT smoking in our non-smoking hotel!
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PAUL D GIBSON wrote a review Feb 2020
Nottinghamshire, United Kingdom387 contributions143 helpful votes
This large hotel is part of the Holiday Inn chain which is a quality chain. The rooms are a good standard with free WiFi, TV, Tea and Coffee making facilities. Breakfast is on the first floor and again very good with hot and cold choices. Also on the first floor is a good gym but no pool. Service as expected is of a very high standard.
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Date of stay: February 2020Trip type: Traveled on business
1 Helpful vote
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PRICE RANGE
$79 - $136 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn berlin city center east-prenzlauer allee hotel berlin, berlin holiday inn
LOCATION
GermanyBerlinPrenzlauer Berg / Pankow (Borough)
NUMBER OF ROOMS
123
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Frequently Asked Questions about Holiday Inn Berlin City Center East Prenzlauer Berg
Which popular attractions are close to Holiday Inn Berlin City Center East Prenzlauer Berg?
Nearby attractions include Dunckerclub (0.2 miles) and Katholische Kirchengemeinde Heilige Familie (0.3 miles).
What are some of the property amenities at Holiday Inn Berlin City Center East Prenzlauer Berg?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Holiday Inn Berlin City Center East Prenzlauer Berg?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn Berlin City Center East Prenzlauer Berg?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Berlin City Center East Prenzlauer Berg?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Holiday Inn Berlin City Center East Prenzlauer Berg?
Conveniently located restaurants include AtayaCaffe, Orange Coffee, and Zaika.
Are there opportunities to exercise at Holiday Inn Berlin City Center East Prenzlauer Berg?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Holiday Inn Berlin City Center East Prenzlauer Berg?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Berlin City Center East Prenzlauer Berg offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Holiday Inn Berlin City Center East Prenzlauer Berg?
The staff speaks multiple languages, including English, Spanish, French, German, Polish, and Turkish.
Are there any historical sites close to Holiday Inn Berlin City Center East Prenzlauer Berg?
Many travelers enjoy visiting Memorial of the Berlin Wall (1.8 miles), East Side Gallery (3.0 miles), and Berlin-Hohenschonhausen Memorial (3.1 miles).