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Hotel Crowne Plaza Berlin City Centre

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#87 of 662 Hotels in Berlin
Certificate of Excellence
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Hotel Crowne Plaza Berlin City Centre
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1,925 Reviews from our TripAdvisor Community

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Showing 1,067: English reviews
Brussels, Belgium
1 review
Reviewed 2 days ago NEW

I always stay there when I'm on a business trip and have never been disappointed. Excellent clean rooms/beds, excellent service and breakfast. Lovely spa and super friendly staff. Location is perfect.

Review collected in partnership with this hotel

Helpful?
Thank wendouze
Sunnyvale, CA
2 reviews
Reviewed 2 days ago NEW

The hotel was average compared to others I have stayed at before. I knocked off 2 stars because one of the mornings I tried to take a shower and the water was freezing cold! The room itself is fairly small. The room never really warmed up fully even though I had the heater on the highest setting. The beds were... More 

Review collected in partnership with this hotel

Helpful?
Thank Esther S
Dursley, United Kingdom
Level Contributor
154 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 4 days ago NEW via mobile

We booked for 4 nights and the price included breakfast. Our room was spacious with en suite bathroom with large wet room style shower. Facilities included a kettle with tea, coffee etc , towels and bathrobes. I must admit the towels weren't very big but we often find this when we are away and the hairdryer in the bathroom was... More 

Helpful?
Thank Mistyb1302
Gregor_Linhart, Manager at Hotel Crowne Plaza Berlin City Centre, responded to this review

What an awesome review! Thank you for staying with us, dear Mistyb1302, it was our pleasure being your host. Especially at this time of the year, our unique location is a huge plus, either for shopping or for visiting Christmas Markets. So good to read, that you did enjoy our services, thanks for your nice words about our Front Office... More 

Athens, Greece
Level Contributor
7 reviews
5 hotel reviews
Reviewed 5 days ago NEW

Generally do not stay in this range hotel, but for whatever reason there was a great deal for the dates I was looking for. So for someone like me, this was luxury. Rooms were small, but comfortable. Everything was clean and well kept, and everything worked properly. They have a nice pool, which I did not use, and a sauna... More 

Helpful?
Thank David H
Gregor_Linhart, Manager at Hotel Crowne Plaza Berlin City Centre, responded to this review

Dear David H, thank you for staying with us - looking for the best deal is absolutely OK! And you always and only get the best possible deal on our website or directly in the hotel, book anywhere else and you overpay! I am glad that you did have a good time and enjoyed your stay - maybe there is... More 

uk
Level Contributor
53 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 1 week ago

good hotel, located close to all the shops and restaurants you could need. Staff friendly, v v good english and extremely helpful. super market located round the corner for things you've forgotten, plus the odd cafe if you dont fancy the hotel brekkie. its 21euro, so be prepared to graze lots. room ok size, with well appointed bathroom. bed v... More 

Helpful?
1 Thank ManWithSillyHat
Gregor_Linhart, Manager at Hotel Crowne Plaza Berlin City Centre, responded to this review

Dear ManWithSillyHat, thank you for being our guest and for taking the time for your detailed review. Good to read that you did have a good time and enjoyed our services. You can in general always choose between a rate inclusive or exclusive of breakfast, if you decide to book breakfast in advance it is less expensive - just check... More 

Zürich
Level Contributor
78 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 1 week ago

Stayed for 3 nights while on a business trip in Berlin. Hotel is well situated in the center of old west Berlin. Rooms met expectations, service pretty good and staff friendly. Room clean, bed comfortable, and they had a "pillow menu" (did not use, as what was there was perfectly fine). Wifi good and my locked down corporate laptop had... More 

Helpful?
Thank William H
Gregor_Linhart, Manager at Hotel Crowne Plaza Berlin City Centre, responded to this review

Very good to read, dear William H. Thank you for staying with us, it was a pleasure being your host! Glad to hear that you did enjoy your stay and even have had a chance to check restaurant Wilsons - the only Prime Rib Restaurant in Berlin! Eventhough I wished to receive a 5/5 rating... but there is always a... More 

northern ireland
Level Contributor
100 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 1 week ago via mobile

We are staying at this hotel at the moment we booked a 4 night stay and we are glad we picked the Crown Plaza.It is beautiful and the rooms are spacious and have everything that you need,you also get a pillow order which is great because our pillows were too hard.Breakfast is breakfast but not here !! The Crown Plaza... More 

Helpful?
Thank topbox
Gregor_Linhart, Manager at Hotel Crowne Plaza Berlin City Centre, responded to this review

Wow, thank you topbox! Thank you for being our guest and thank you for your great, great review! I have already shared your comment internally, what a motivation for the entire team! So glad to read that you like our pillow menue and even more that you are so happy with our breakfast selection. Our chef and his team are... More 

Leeds, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

I had to visit Berlin on business and the travel company we use told me that this hotel was fully booked. I have used this hotel several times in the past and I am a member of their loyalty programme so I tried booking a room myself and was successful in booking an executive room When I arrived in Berlin... More 

Helpful?
Thank Nigel G
Gregor_Linhart, Manager at Hotel Crowne Plaza Berlin City Centre, responded to this review

Dear Nigel G, thanks for staying with us - you did the only right thing: Become a member of our loyalty program and book directly with us, that's the only guarantee, that you do get the best possible deal. I am glad that you again had a good time with us and I am already looking forward to your next... More 

Helsinki, Finland
Level Contributor
60 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
Reviewed 1 week ago

Overall I would have loved to give this hotel 4/5 but at this point it just cant after some minor setbacks we had during our stay here. When we arrived the hotel receptionist greeted us without smile and we got a feeling it was not a good day to her, just a bad first impression. Room and common areas where... More 

Helpful?
Thank Kirtar
Gregor_Linhart, Manager at Hotel Crowne Plaza Berlin City Centre, responded to this review

Dear Kiratar, thank you for choosing the Crowne Plaza Berlin City Centre for your most recent stay in Berlin. I am extremly sorry to read about your experience and I would have loved to be involved in order to resolve the issue immediately and on site. We have already investigated the cause for housekeeping entering your room, in fact it... More 

Seville, Spain
1 review
Reviewed 1 week ago

The room was fine for what I needed, but the restaurant and bar had terrible service. I sat for 10 minutes in the restaurant waiting to order dinner then to be told I could only order one course because the kitchen was closing. So I left and was told I could get a meal at the bar and the same... More 

Review collected in partnership with this hotel

Helpful?
Thank amycO9624VD
Gregor_Linhart, Manager at Hotel Crowne Plaza Berlin City Centre, responded to this review

Dear amycO9624VD, thank you for choosing the Crowne Plaza Berlin City Centre. I am terribly sorry to read about your experience at our restaurant. This is entirely not what we are standing for and far away from our own, high expectations in terms of service standards. I appreciate your feedback and I assure you, that we have already internally discussed... More 

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Staying in Schoneberg

Neighborhood Profile
Schoneberg
In 1963, Schöneberg was the center of the political west, inspiring John F. Kennedy to choose this area to famously announce, "Ich bin ein Berliner." Times may have changed, but modern-day Schöneberg still pays tribute to its historical legacies. Once the richest city outside of Berlin proper, the area's affluent past is still visible in ornate housing facades dating back to the Gründerzeit of the 19th century, while residents in fur coats walking their dogs or shopping in high-end KaDeWe continue the tradition with a modern flair. Schöneberg was also once the center of the decadent and burlesque nightlife of the 1920s. It was here that Marlene Dietrich partied with Christopher Isherwood and the first gay bar in Germany was founded. Today, the gay community still revolves around Nollendorfplatz. The overground Ubahn station is even illuminated in rainbow colors, paying tribute to Schöneberg's progressive past.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Crowne Plaza Berlin City Centre is located in the center of Berlin only a few steps away from the famous boulevard Kurfuerstendamm, the well-known department store KaDeWe, the Kaiser-Wilhelm-Memorial Church and the Zoological Garden. The Crowne Plaza Berlin City Centre with 423 comfortably appointed rooms including 11 suites, provide all the comforts. Non smoking floors and accessible rooms as well as a 24-hour room service and a business center are also available.The wellness area in the Crowne Plaza Berlin City Centre with indoor pool, sauna, solarium, extensive offers of massage and a fitness section with a wide variety of endurance and and weight-lifting machines are suited to accomodate guests needing to relax. The Wilson's restaurant with its international cuisine pampers the discerning gourmet with culinary delights. In the beer pub Pinte savoury regional dishes are served. The Kemmons Bar offers a variety of cocktails and snacks. 14 Meeting rooms including the conference center with natural lighting and an integrated ceiling height of 4,50m can accommodate functions up to 1.000 Delegates. W-LAN/High Speed Internet Access are available in all areas of the Crowne Plaza Berlin City Centre. ... more   less 

Additional Information about Hotel Crowne Plaza Berlin City Centre

Address: Nuernberger Strasse 65, 10787 Berlin, Germany
Location: Germany > Berlin > Schoneberg
Price Range: $85 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Crowne Plaza Berlin City Centre 4.5*
Number of rooms: 423
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, IHG, Travelocity, Agoda, Booking.com and Priceline so you can book your Hotel Crowne Plaza Berlin City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Crowne Plaza Berlin City Berlin
Crowne Plaza City Center
Crowne Plaza Berlin
Hotel Crown Plaza Berlin
Crown Plaza Berlin
Hotel Style:
#33 Spa Hotel in Berlin
#46 Family Hotel in Berlin
#66 Luxury Hotel in Berlin
#72 Business Hotel in Berlin
#88 Romantic Hotel in Berlin
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Crowne Plaza Berlin City Centre staff and other travelers.
14 questions
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Questions? Get answers from Hotel Crowne Plaza Berlin City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try to book room from upper floors, If your lucky the housekeeping will clean them last.”
 of 5 bubbles Kirtar, 1 week ago | Read review
“Standard with separeted beds”
 of 5 bubbles moniam109, 2 weeks ago | Read review
“Get a low floor and save time in the elevator”
 of 5 bubbles elliot_shein, 4 weeks ago | Read review
“They don't let you even speak, so no perks here.”
 of 5 bubbles jdocarmo, 4 weeks ago | Read review
“I have a room away from the street and it is very quiet.”
 of 5 bubbles WellingtonC, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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