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Joachimsthaler Str. 31-32, 10719 Berlin Germany
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1074)
Room & Suite (650)
Dining (91)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from H10 Berlin Ku'damm
Updated 07/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#86 of 638 hotels in Berlin
Location
Cleanliness
Service
Value
Travelers' Choice
The centrally located 4-star-hotel H1O Berlin Ku’damm is the suitable starting point for leisure travelers with shopping possibilities around and best public transportation connection to several sights as well as for business travelers, trade fair and congress participants with a direct connection to the Messe Berlin, CityCube Berlin and the Berlin Congress Center.
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Room & Suite (650)650
Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Business Center with Internet Access
Conference facilities
Spa
Parking garage
Wifi
Restaurant
Breakfast buffet
Complimentary instant cofffee
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, German
Hotel links
Special Offer:25% Off Limited Time Only

Location

Full view
100Great for walkers
Grade: 100 out of 100
142Restaurantswithin 0.3 miles
45Attractionswithin 0.3 miles
2,287Reviews49Q+A100Room tips
Traveler rating
  • 1,361
  • 722
  • 135
  • 45
  • 24
Time of year
Traveler type
Language
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Selected filters
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  • English
Popular mentions
pendragon66 wrote a review Sep 2020
London, United Kingdom27 contributions40 helpful votes
Booked a suite and on arrival was advised that due to a "system mix up" there was no suite but a better room would be offered. Willing to take a chance we went to the allocated room which was a junior suite with kitchenette in the front of the old building. The room was awful and unsafe, the kitchenette was basic with a few sticky items of cutlery / crockery. The fridge door would not close properly and one of the lights was blown. The large room had a small double bed, a power point came off the wall exposing wires and another light in the bathroom was blown. To top it off the A/C did not work and rattled and we were expecting 30'c the following day. Obviously we complained the room was unacceptable, after some furious computer tapping and uncertain mutterings a room was found, it miraculously was the exact suite we booked and paid for ! some comment about taking the allocation from someone else was made ? I don't like being made a fool of and I could not work out what was the reason for the room mix up. COVID-19 challenges aside we asked if the hotel was busy and was advised 80% full ?? we doubt this figure as we hardly saw other guests apart from one or two checking in or out. The suite was as we expected, comfortable and spacious, cleaning was done daily but the standard was not up to expectations and could have been better. Ate breakfast just once at 19 euro each it was expensive and bland, across the road we found a bagel café with amazing breakfast so would recommend this. Overall H10 Berlin was a let down and disappointment with very indifferent staff. I would not recommend or use again.
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Date of stay: September 2020
Location
Cleanliness
Service
Room Tip: Find a better hotel nearby there are loads
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1 Helpful vote
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Helsinki1972 wrote a review Jan 2020
Espoo, Finland1,576 contributions135 helpful votes
+1
Hotel's Favorite
Stayed for at H10 in Berlin. Stayed at a normal room. Room: The room was on the 7th floor (708). It was spacious, clean and well laid out. The colors and design were very nice. The view from the room was to the inner yard and it was quiet. The TV was very small. There was a good space to store your things. The bathroom was spacious and well laid out. All in all was very pleased with the room. Hotel: The lobby and public areas were very bright and clean. A very pleasant atmosphere. Location: Just perfect, right in the (West) city center, meters from the Kurfurstendamm. Metro station right in front of the door. Bahnhof Zoo 5 minute walk. Supermarkets near Karstadt around the block having a good grocery store in the basement. Personel: The cleaning personnel did a good job. Bar personnel was friendly. The persons at the reception were rather neutral. Breakfast: Absolutely super. Great selection of tasty food. It is one of the best I have seen in Berlin.  Overall: I was very pleased with the hotel. The room and location were perfect for the price!  
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Date of stay: January 2020
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
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Response from Yield_Manager_HBK, Manager at H10 Berlin Ku'damm
Responded Jan 27, 2020
Thanks for your feedback and for your visit in Berlin! Kind regards Sina Dobslaw
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Vincent R wrote a review Jul 2020
Zielona Gora, Poland54 contributions38 helpful votes
We have started numerous times at this hotel and not only we had to wait 45 min to check in, upon ...finally reaching the desk, we were told by an abrupt most rude Spanish speaking receptionist that we will have to wait as check in us at 3pm. Beside, he pointed at me with his finger ans made the arrival process horrendous . That employee’s attitude is an absolute disgrace to the hospitality industry ans certainly kiss instantly loyalty built over time . That receptionist not only was incredibly rude but I almost punched him as he went far too far with his nasty and rude behaviour . In fact the next receptionist that came did confirm ( how ludicrous ) that he has had numerous behavioural issues with guests. Of course, we requested at around 4pm to see the manager who chose instead to convey the message to us that she is in a meeting and that she can see us next day at 11am. Another disgrace and abominable unprofessional attitude . Those individuals should be reprimanded if not dismissed as they are a threat to the reputation of H10 K’dam. Needless to mention that we have had a call or a mail of the so called “manager”. In post COVID time, all resources should be allocated to keeping guests respected and loyal . Last, despite having stayed many times , again and again , we are asked to fill up all documents and show passports . A lot of urgent improvement is needed.
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Date of stay: July 2020Trip type: Traveled as a couple
3 Helpful votes
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Marianne A wrote a review Mar 2020
7 contributions12 helpful votes
I can’t rate this hotel enough, the staff were so nice and friendly, David Gomez and Miriam Jander made my birthday extra special, the whole trip was amazing, we will definitely be back. Keep up the good work.
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Date of stay: March 2020Trip type: Traveled with family
1 Helpful vote
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Yaryna H wrote a review Mar 2020
Toronto, Canada122 contributions44 helpful votes
Terrible customer service. In an effort to get out of Europe before all flights were suspended, I changed my flight home to a week early, notified the hotel a full 5 days before the booking and they refused to even provide a partial refund for a room that I couldn't possibly use since I've already left the continent. Zero compassion or reasonableness. My $25 walking tour was more understanding then this so called 4 star hotel.
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Date of stay: March 2020Trip type: Traveled solo
1 Helpful vote
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PRICE RANGE
$83 - $149 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
h10 berlin ku`damm hotel berlin
LOCATION
GermanyBerlinCharlottenburg / Charlottenburg-Wilmersdorf (Borough)
NUMBER OF ROOMS
199
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Frequently Asked Questions about H10 Berlin Ku'damm
Which popular attractions are close to H10 Berlin Ku'damm?
Nearby attractions include Kathe Kollwitz Museum (0.2 miles), Kaiser Wilhelm Memorial Church (0.3 miles), and Theater des Westens (0.3 miles).
What are some of the property amenities at H10 Berlin Ku'damm?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at H10 Berlin Ku'damm?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at H10 Berlin Ku'damm?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at H10 Berlin Ku'damm?
Yes, a parking garage and paid public parking nearby are available to guests.
What are some restaurants close to H10 Berlin Ku'damm?
Conveniently located restaurants include Upper Burger Grill, Heising, and Cao Cao Vietnamesisches Restaurant.
Are there opportunities to exercise at H10 Berlin Ku'damm?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at H10 Berlin Ku'damm?
Yes, dry cleaning and laundry service are offered to guests.
Does H10 Berlin Ku'damm offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at H10 Berlin Ku'damm?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to H10 Berlin Ku'damm?
Many travelers enjoy visiting Memorial of the Berlin Wall (3.4 miles), East Side Gallery (4.6 miles), and Gleis 17, Grunewald (2.7 miles).