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The Westin Grand Berlin

Friedrichstr. 158 - 164, 10117 Berlin Germany
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Guests1 room, 2 adults, 0 children
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Traveler (1548)
Room & Suite (646)
Dining (71)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Famous location in the historic city centre, trendy district "Berlin-Mitte", on the corner "Unter den Linden"/ "Friedrichstrasse" and very well connected to all public transportation.Sights like Brandenburger Tor, Checkpoint Charlie, Museumsinsel and Gendarmenmarkt within walking distance. 400 Elegant rooms and suites, lavish lobby with grand staircase, restaurant, bar, summer terrace, spacious hotel garden, spa with indoor pool, fitness area, business center, 10 function rooms. Have a little relaxation and stay well!
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Property amenities
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Public wifi
Internet
Sauna
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
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Room features
Non-smoking rooms
Suites
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
German
Hotel links
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Popular mentions
Certainly not the best "Westin" I have stayed in, we had an upgrade but still found the room quite small especially the bathroom, no separate shower. The breakfast was nothing special at 30 euros have had a lot better for less. The entrance to the hotel is beautiful, looking up into the dome with all the bedroom doors around. The big plus is the large circular pool with the lights changing colour periodically, also the bottle water in the room now comes in glass bottles ( well done). unfortunately there is no club floor.
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Grand it certainly is. But it hasn’t been improved for a long time and for such an expensive hotel.... - air conditioning didn’t work properly in the room (it may have well been set centrally to save money) and I asked twice for it to be fixed - air conditioning either not turned in or not working in the very small gym - nobody around to book a spa treatment - absence of power point at the right places in the room. Feels like room layout was set before laptops became common currency. Worst of all was the Internet. In the evenings speed was so slow that even Netflix had difficulty across all of my devices
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Response from Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin
Responded 1 week ago
Dear 4titude1959, Thank you for choosing The Westin Grand Berlin for your recent visit. At The Westin Grand Berlin, we always strive to deliver the utmost highest levels of service and to exceed the expectations of our guests. All the more we regret to hear that your stay with us did not meet your expectations completely and for that we would like to sincerely apologize to you. We strongly believe that your recent experience at The Westin Grand Berlin was a rare exception and not the norm. Your feedback will be shared with the hotel leadership team in order to improve our service as well as our product. We want to restore your confidence in our Hotel and would like to provide you with a memorable Westin experience, which you truly deserve. We hope to be able to welcome you as our valued guest once again. The Westin Grand Berlin-Team, Andrea W.
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Great Hotel in the best location in Berlin. Close to Brandenburg gate and tourist bus routes. Walking distance to many sites, Highly recommended. Staff wonderful and very helpful for all your needs. Rooms clean and tidy. Good pool and Gym.
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Response from Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin
Responded 1 week ago
Dear tjb1960, We are delighted to have been your chosen hotel during your recent stay in Berlin. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to our guests. Thank you for staying at the Westin Grand, Berlin and we hope you choose to create more memories with us whenever your travels bring you back to Berlin. The Westin Grand Berlin-Team, Andrea W.
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We stayed at this hotel using points. We have titanium status and were upgraded to a beautiful two-room suite. The hotel itself is beautiful and the staff is friendly and accommodating. We were able to walk to most places. The gym was decent-the expected cardio equipment and weights. There is also a nice indoor pool just outside the gym ( I didn't use the pool).
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Response from Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin
Responded 1 week ago
Dear BeckyZ, What a wonderful review! We are glad that you enjoyed your stay with us and Thank you for your patronage. Whenever you are in Berlin, we would be pleased to be your number one again. Sincerely, The Westin Grand Berlin-Team, Andrea W.
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It was a scorchingly hot summer day in May & thankfully we came across this lovely hotel bar. Ordered soft drinks & chilled out in their most comfortable sofas. The air conditioned lobby is a place to die for on a warm day!
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Response from Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin
Responded 1 week ago
Dear Doreenday, Thank you so much for your stay and for sharing your thoughts with us. We are glad that you enjoyed your stay with us and we hope we will be your first choice again, whenever your travel bring you back to Berlin. The Westin Grand Berlin-Team, Andrea W.
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PRICE RANGE
$149 - $544 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin grand berlin hotel berlin, westin hotel berlin, westin berlin, berlin westin
LOCATION
GermanyBerlinMitte / Mitte (Borough)
NUMBER OF ROOMS
400
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