As a Kempinski member, I can say this one deserves to be a luxury hotel. Very flexible and approachable staff. I've been to different Kempinski hotels and this is the one I would be coming back to. As expected, the location, breakfast, and room levels are as expected.
My boyfriend Josh, and I stayed here last weekend while visiting friends in Berlin. What a brilliant hotel in a top location - from check-in, to the spa, the bar in the evening and of course the most amazing morning breakfast in the morning! We were treated so well. Our room was overlooking the famous Brandenburg Gate - we felt truly spoilt. We cannot wait to return, and a special thank you to Timo for overseeing our booking - a true professional!
My father was in hospital for four months lying on a bed getting treated, and our stay at Adlon right after his dismissal was the best treat, he was so comfortable and everything made him happy. Staff, food, furniture, atmosphere, spa, pool, gym, nothing wasn’t perfect
We had our honeymoon at Siam Kempinski Bangkok and we really love it. We booked that hotel because our fave restaurant is situated there, sra bua by kiin kiin. So for our first Yr anniversary, we decided last minute to have weekend in Eastern Germany and try 1 night in Aldlon kempinski and decide later on if we will extend 1 more night or drive somewhere again. My husband was so excited for this stay because of what we experienced in Bangkok. So we checked in today and was given room 302.sadly it was facing the back part of the hotel, with scaffoldings/construction site and smoking area for staff. Wanted to let it pass and just close the curtain but I'm sad thinking how excited my hubby was for this stay. I checked our agoda booking and it stated executive room with street view. So gathered my courage and called reception while hubby was parking the car. As soon as I asked if they have a better view room, I was told that the rate is higher as it is a different room type. When I mentiond about the street view stated by agoda, was then told to wait and he will call back if there is an availability. Male staff called back, I think aryan, saying a staff is on the way to assist. We waited 10 mins not touching anything, to be considerate. Moved to 338.okay Street View indeed. But nothing special. But at least no scaffolding. Not complaining coz that was the booked room. But still dreaminh how beautiful Siam was. Lol. Just wondering if this time of pandemic all the rooms are booked out? If not maybe give the best rooms to guests who takes the risk to travel? Just an opinion (of course to guest's advantage) :D So anyway, even though we are a couple, 338 has 2 single beds joined together but weren't stabilised. When my husband sat on one bed, it kinda moved or rolled. We stared at each other and just laughed it out. We couldn't be bothered calling again to ask for a room change nor someone to fix it. We just want to sleep in tonight and check out tomorrow. Thanks to aryan for calling back to check if we are happy with the 2nd room. He offered to send someone to check on the bed issue but hubby was really tired of the long drive, we couldn't be bothered. Still love kempinski. Maybe not to stay here again, but, next time we come back once sra bua is operating again. Lesson learned, don't expect too much.…
One of the most famous hotels in Germany and our stay was really great! Outstanding high tea experience which we had twice and one of the best club sandwiches. The lobby is beautiful and quite newly renovated. Unfortunately the rooms look a bit dated and could use some updates, plus small details like not included still water in the room, no day blanket on the bed and not 5 pillows in the bed - in the end prevent a full 5* rating, because in this price range these details mean a lot.