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Traveler (756)
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Panoramas (6)
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 07/13/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Bristol Berlin
Updated 07/13/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#199 of 642 hotels in Berlin
Location
4.7
Cleanliness
4.3
Service
4.3
Value
3.8
The central location, right in the city center of Berlin is the perfect starting point for shopping and excellent transport connections. Classic and modern, charm and elegance, friendliness and service – these qualities are the reasons for the success of our traditional house. The 246 elegant rooms, as well as the 55 luxurious suites are equipped with great attention to the details. As an event location, the Hotel Bristol Berlin also offers the ideal opportunity for your next meeting or your next event. Restaurant, bar or café: you can look forward to a regional and international cuisine and be inspired by local products in a relaxed atmosphere. Use your time to immerse in Germany’s first hotel pool and let yourself be pampered with a soothing massage.
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Property amenities
Paid public parking on-site
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Babysitting
Parking garage
Wifi
Pool / beach towels
Indoor pool
Heated pool
Plunge pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Wine / champagne
Vending machine
Patio
Strollers
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Light therapy
Steam room
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun umbrellas
ATM on site
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Refrigerator
Cable / satellite TV
Bath / shower
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Classic
City View
Languages Spoken
English, French, Spanish, Arabic and 4 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
162Restaurantswithin 0.3 miles
54Attractionswithin 0.3 miles
2169Reviews34Q+A100Room tips
Traveler rating
  • 779
  • 796
  • 359
  • 144
  • 91
Time of year
Traveler type
Language
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Popular mentions
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Most Recent
Keti I wrote a review Sep 25
1 contribution
During the check-in process, the price of my stay plus a security deposit of 50 EUR was locked on my credit card and I was told that upon checkout only the agreed-upon amount (per booking) would be charged from the locked amount and the deposit amount would be released and returned to my account. What happened instead is that the amount stayed locked and the price which I had to pay was charged additionally. The hotel claimed that they released the block so the amount would return to my account shortly. But I got the confirmation from the bank that they actually charged the deposit amount as well. So they charged my DOUBLE plus 50 EUR
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Date of stay: August 2022
Rooms
Location
Service
Room Tip: Just avoid being double-charged
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gareth wrote a review Dec 2021
Frodsham, United Kingdom4 contributions2 helpful votes
Hotel's Favorite
The hotel was very clean comfortable. Check in was amazing got our room early. Staff at check were amazing friendly and polite. Room was fantastic clean top of the range bedding facilities were all top rate. Breakfast was the best ever. Would highly recommend staying, Great location to shops and restaurants. Would definitely be back . Can't thank the staff enough for the experience they gave as it was my sons 18th birthday and they went above and beyond for him.
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Date of stay: December 2021Trip type: Traveled with family
Room Tip: Research train times and platforms.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Dan B wrote a review Sep 11
London, United Kingdom115 contributions99 helpful votes
If like me you arrive into Berlin at Brandenberg airport (BER) the quickest way to reach the hotel is to take the fast train to Berlin central station, and from there connect to the metro starting at Hauptbahnif and finishing either at Kurfürstendamm on the U9 line or Uhlandstr on the U1 (though that was was out of service for repairs on September 11 2022. As of September 2022, face coverings are still mandatory on public transport.. The hotel is an easy 5 minute walk, the hotel lobby is massive, ideal if many guests are checking in or out. check in was handled efficiently from 1500 and I was on the 4th floor in room 425. There are 2 lifts to use. The room itself is on the small size, there is sufficient A/C, but you can open the window if you desire. The room has a mini safe, a fridge, and a TV with a very good range of channels. The double bed is really comfortable and I managed a good nights sleep. The bathroom has a shower inside the bath and the usual condiments.. There is a swimming pool, which opens from 0800 to 2000, a really good way to start the day..it’s a good length too..There is a different lift to take if you use the pool, rooms are equipped with bathrobes and slippers which are advisable to take to the pool.. I didn’t take breakfast, as it wasn’t included in the rate, and was a little expensive otherwise, you also can dine here and there is a bar. All in all a very good priced central location property - well worth a visit if you find yourself in the city…
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Date of stay: September 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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TBBGermany wrote a review Aug 2022
Germany194 contributions99 helpful votes
The Bristol hotel is not a new hotel anymore but has tradition and an old charm. The location is very good in one of the best areas of Berlin is also near the Zoo and a tube station is a few minutes walk away. There are a lot of shops, bars and restaurants nearby. Inside is clean and gives a good impression but needs renovation. The staff was friendly, polite and efficient. Room and Bathroom are a little dated and worn but comfortable and very clean. The breakfast was excellent, the food quality and the wide selection are very good, w/ pleasant service Parking fee 25€ day. Our overall experience was very good and I would recommend this hotel.
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Date of stay: January 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ghtyrhgn wrote a review Aug 2022
UK10 contributions6 helpful votes
When travelling, we try to avoid hotels as much as possible and use apartments as it’s easier with children in tow! However, this place was amazing! We arrived very early to check in and although they couldn’t accommodate us immediately, they asked house keeping to clean our room next so we only had to wait an hour. The breakfast was superb!! It had everything you would want and kept us full all day until dinner (that included our two young children as well who would usually want feeding every few hours!!) The staff on the desk, at the door and serving breakfast were always friendly and polite. Nothing was too much trouble and they made a big effort with the kids. We stayed in a family room which had two big bedrooms and two bathrooms. They were a little dated and the decor was not to my taste but they were incredibly clean and very spacious.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kathrine H S wrote a review Jul 2022
Oslo, Norway17 contributions8 helpful votes
We had booked a family room/junior suite for 8 nights and had high expectiations to the hotel after looking at pictures of the rooms and knowing it was a 5-star hotel. The room was spacious for 3 people with a walk-in closet, desk, minibar and shelves. We got only 1 bottle of water for 1 week, though.... normally you get 1 bottle per person per day in a 5-star hotels. What the pictures does not show you is the bad smell of sewer in the room or the worn paint in the bathtub etc. Also there was no sound insulation between the rooms. The breakfast buffet was nice and the cafe was cozy, and the staff friendly. The pool area was quiet and nice. Upon departure we realized that we had been charged almost double price of what was confirmed through the booking initially. The excess payment was returned after some days. But if we had not been attentive and looked at the printed bill, we would may be not have seen this... We paid more than 200 EUR per night including breakfast, which was a too high price for what we got. The hotel may have been very cool and fancy in its early days, but it surely needs refurbishing in certain rooms. Not value for money, but a "historic" place to stay. Other rooms in the hotel might be more up to date than the room we had, of course.
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Date of stay: May 2022
Value
Cleanliness
Service
Room Tip: Choose a room in the newer part of the hotel if you want the best standard.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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868victor wrote a review Jul 2022
South Houston, Texas87 contributions64 helpful votes
Very nice hotel and central. Parking nearby. Room a bit warm (top cooling not working well enough when it is hot outside). To enter the bath (to take a shower) the step is too high, so not the best/safest for old people. Overall we had a good stay at a fair price.
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Date of stay: June 2022
Value
Cleanliness
Service
Room Tip: Ask for a room with a separate shower or a low bath (to have easy access).
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jo C wrote a review Jun 2022
Hastings, United Kingdom71 contributions30 helpful votes
A grand old lady with some lovely art deco interiors and touches. All staff were warm, friendly and helpful. The rooms were clean and comfortable. Beds and linens very comfortable. Bathrooms spacious. Water pressure possibly the best we have experienced in a hotel. The area is very nice, quiet and feels safe. Breakfast options great and plentiful. A little let down in a couple of minor points such as single duvets on a double bed, small towels, wall mounted hairdryer, no coffee/tea making facilities in the room. Changing these little things wouldn't cost a fortune but would make a big difference to the experience.
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Shlomo T wrote a review Jun 2022
Rudersdorf, Germany4 contributions2 helpful votes
I had an embarrassing stay here and do not recommend this hotel to anyone, what a shame. I am attaching pictures to proof my story. Here is what happened to me on Sunday night , June 26 2022: I entered the lobby asking for a room. The receptionist was friendly, but it took her forever to finalize the booking. I was asked about the purpose of my trip, which I said was business. I first filled out the usual document, but then the receptionist suddenly wanted me to fill out an additional document with my company´s tax details. I felt provoked and after payment and receiving the room-keys, I told her I felt this was racial bias due to my skin-colour. I then tried to walk towards the elevator, when I heard her screaming my name, which I tried to ignore to de-escalate the situation. She then confronted me in front of the elevator, upon which I re-confirmed that I thought this was racial bias behaviour. She said this is not possible, because she was not German! Ten minutes after I arrived at my room the night-manager arrived together with a security guard, telling me aggressively that I am trespassing the hotel and need to leave immediately. I asked why, upon which the night-manager said: "You insulted my colleague by calling her a racist. But she is not. It is impossible, because she is not German." I got my phone out and asked to clarify this, upon which he said he would immediately call the police. Another ten minutes later two cops, the night-manager and the security guard stood at my room. The cops wanted to know what was going on, so I explained my version. Then the situation de-escalated, but the night-manager kept pushing his version. Interestingly, the cop then said "So the guest has paid and you entered a contract, which you cannot break now, what do you want him to do?" So even though the night-manager knew that he could not kick me out with any legal or contractual basis, he was still pumped up enough to try and even call the cops on me. I explained the incident the next morning to someone from the management. I was called back and told that no rules were broken, but the night-manager was asked what was going on. I was asked if I had any further things to discuss. No apology from the receptionist or the night-manager, no training for the receptionist or the night-manager. No further action from the management. Seriously? I have recorded most parts of what happened and handed it over to my lawyer now and Berlin´s official ombudsman for racism ("Rassismusbeauftragter"). I will also share the video on social-media in the next days. I will re-post this on other review sites. Thank you for supporting me.
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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amarjit u wrote a review Jun 2022
1 contribution3 helpful votes
The hotel is located in a busy area with lots of shopping adventures. However the front desk staff were in friendly, robotic and rude. When we checked in we were delayed we wanted to go and eat so we asked front desk they couldn’t recommend any place to eat and told to go to the road in the wrong direction to find something. I have to admit I have visited many places around the world but the lack of wanting to assist customers was shocking. No information was given regarding how to connect to Wi-Fi, or when and where breakfast is or what you can have. Also the air conditioning is completely useless we moved rooms and it was the same on different floor levels. None of the rooms had any coffee or tea making facilities no kettles. I won’t be ever recommending or staying here again
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Date of stay: June 2022Trip type: Traveled with friends
Room Tip: Avoid the hotel if you want luxury, peaceful time
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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PRICE RANGE
$134 - $273 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kempinski hotel berlin
FORMERLY KNOWN AS
Kempinski Hotel Bristol
LOCATION
GermanyBerlinCharlottenburg / Charlottenburg-Wilmersdorf (Borough)
NUMBER OF ROOMS
301
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Frequently Asked Questions about Hotel Bristol Berlin
Which popular attractions are close to Hotel Bristol Berlin?
Nearby attractions include Kathe Kollwitz Museum (0.1 miles), Theater des Westens (0.1 miles), and Cafe Wintergarten in Literaturhaus Berlin (0.1 miles).
What are some of the property amenities at Hotel Bristol Berlin?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Bristol Berlin?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Bristol Berlin?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Bristol Berlin?
Yes, a parking garage, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Hotel Bristol Berlin?
Conveniently located restaurants include Fancy Donuts Kudamm, Upper Burger Grill, and Die Stulle.
Are there opportunities to exercise at Hotel Bristol Berlin?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Hotel Bristol Berlin have airport transportation?
Yes, Hotel Bristol Berlin offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Bristol Berlin?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Bristol Berlin?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Bristol Berlin offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.