I was really pleased with my two night stay here at the end of a longer trip. Staff are extremely friendly from front desk through to the lovely lady serving the breakfast buffet food- Rheinhardts brasserie had an excellent atmosphere and I highly recommend the hotel bar too. My room was comfortable and bright. I'd definitely recommend using the Nespresso coffee plate service. An excellent hotel.
A good, well located, and impeccably clean hotel. Good standard of accommodation. The room is small but for the centre of town it's great value. A good option for business and leisure travellers. A big thumbs up from me.
First don't trust the pictures on Booking. Com or anyother booking service even the hotels own site, it is even more over priced. Second comparing prices to hotels in Dubai, i would say they rank up to a half star. And this is berlin Germany. I guess the management should take a vacation and visit Dubai to learn about how the world advanced since the fifties or even the 1800s. In dubai for this price tag you get a big tv, water in the room as much as you want, a mini bar and nespresso machine, filled up complimentary every day and by all means a bigger room. Here even the interior design is done by an outdated designer i guess the room coughs old. The only good thing is the location but the price tag is high for the service and the hotel is outdated. They should charge like 35 Euros for the night. The staff didn't know how to operate the hdmi neither one can know from this old hotel remote control. The fridge had an ice pack in it to help cool stuff . The bathroom was too old and had 2in1 shampoo/body saop. The suites are the only moderised rooms here and have decent size. And the rooms are not sound proof you would hear the neighbors fart if they did. So the gym which was the only facility open had few treadmills and that's it. And they did not have a free cancelation policy. So basically it's a scam. Look somewhere else and check the rooms and make sure you have a free cancelation. Don't be fooled by the pictures and the Lamborghinis in the front. …
Although the locaties is perfect, everything else is minor for such a pretentious hotel. Small outdated rooms and bathrooms, no coffee machine on the room, just one bottle of water during a three day stay. Breakfast very limited and be carefull with ordening a glass of wine. The hotel does not have any International wines and charge 12 euro for a cheap small glass of German wine. Our stay was from 16-19 July 2020
I DO NOT recommend this hotel. The check out and check in took ridiculously long. The first room they gave us was much smaller than the one showed in the pictures and I asked for one similar to the picture so they gave me another room and was ok but you could here the family next door. We stayed for 2 nights and housekeeping didn't make the room, they replaced the soap in the bathroom but no cleaning at all!!!!!! When we called the reception to ask to they make the room, the answer was that probably we had the "no disturbe" paper at the door but we had 2 rooms and any was made. The parking lot is a bit expensive i would say (35 euros the night), we any how decided to take the service and the next day i went to take the care (because they didn't have the valet service) and the car wasn't in the deep garage, was just outside (looked like the backyard of the hotel).. of course i was expecting the car be in the deep garage because outside gets dirty (birds poop) so i have to pay for the garage plus cleaning the car!!!!... makes no sense. And the the cherry of the cake is that when i was complaining about the garage, the receptionist told us they are not certificate as 5 stars hotel and are not even a Kempinski.…
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