Regent Berlin, an IHG hotel
Charlottenstrasse 49, 10117 Berlin Germany
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Avg. $874 /night, 10/15 - 10/16
$874
per night
$587
per night
$300
per night
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About
4.5
#18 of 603 hotels in BerlinLocation
4.9
Cleanliness
4.9
Service
4.7
Value
4.4
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Regent Berlin is desirably located directly at the beautiful Gendarmenmarkt square in the historical center of the capital and most of the significant sights are only a stroll away. The luxury hotel houses 156 luxurious guest rooms and 39 suites as well as a presidential suite on the top floor of the building. Moreover, many of the rooms, which combine classic elegance with high technology, also have balconies. The tasteful banquet and seminar rooms and the exclusive fitness area add considerably to the comfort of this exceptional establishment. Quality and authenticity, enthusiasm and warmth. The staff members make the difference. The focus at the Regent Berlin is on courteous, confident and personalised service. That is how the team creates an informal and comforting atmosphere, a home away from home. Elegance and modernity greet the guests at the casual dining restaurant Charlotte and Fritz.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Books, DVDs, music for children
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Wifi
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Outdoor dining area
Wine / champagne
Highchairs available
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Room service
Safe
Minibar
Flatscreen TV
Bathrobes
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
HOTEL STYLE
Luxury
Classic
Languages Spoken
English, French, German
Location
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Berlin Brandenburg Airport
11.6 mi•
See all flights
Französische Straße
2 min•Berlin U-Bahn
Hausvogteiplatz
5 min•Berlin U-Bahn
Rental Cars
121 Restaurants
within 0.3 miles
1,996Reviews30Q+A100Room tips
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Detailed Reviews
Hotel's Favorite
This review is easy to write because this hotel Regent Berlin is as good-as-it-gets. First, the property itself is lovely, with marble floors and walls, elegantly appointed molding and paintwork, artwork, and comfortable lobby and room furnishings. I am told this used to be a Four Seasons property 20 years ago, so they've very good bones. What is unusual is the amount of money management has reinvested. They spend alot on upkeep, and it shows everywhere. The rooms are large, kept meticulously clean, the lighting fixtures sparkle all over the hotel, just lovely. The rooms have proper glassware and small china for beverages and coffee. The bathroom is ample with an excellent showerhead and a private 'water-closet' room. Alot of closet and drawer space in the room.
On top of the physical property, the service is 5-star superb. Again, it is more than adequately staffed, with multiple doormen, multiple desk agents, a full-time concierge, plenty of restaurant help. This adds so much value; in a week I never had to wait more than 30 seconds for any assistance. The staff all, by the way, dressed in proper business suits and neckties for the men, and proper suits and skirts for the women employees - a lovely and elegant touch. They are knowledgeable, many have been there for 15 years or more. Nothing is too much trouble. We booked one night and liked it so much we stayed for a week! By the 2nd or 3rd day, the staff would greet me by surname, again, a nice (but rare) touch. The main word that recurs to describe this staff is simply: professional -- whether a doorman or a kid clearing your table.
As a small example of the outstanding service, I had to work for a few hours one morning and was not able to go down for proper breakfast, asked my wife to just bring me back a cup of coffee and a bun when she returned. I didn't give it much thought but assumed a paper cup of coffee with a standard plastic lid and a small bag with a bun or bagel inside. Oh, no, what came up as my to-go coffee and bun is shown in the pic attached! The second pic is a sculpture on display among other beautiful artwork, and the last is a small item, almost silly - this was only men's briefs returned from the laundry - but wrapped like a Christmas present when delivered to the room by staff!
This is one of the finest hotels I have visited in Europe or anywhere, and you pay a lot more for a lot less elsewhere on the continent. Good location with 40 good restaurants within a two-block walk in all directions, and some very nice, fashionable nearby shopping too, if you like.
Breakfast is awesome with a sprawling buffet of whatever you like, from smoked salmon to meats and cheeses to baked goods or a half-dozen cereals. They have an egg chef in the back who does custom omelettes, hot fresh and delicious. As an added plus, they serve breakfast until 10:30am, while some lesser hotel breakfasts conclude at 9:30 or earlier. The hotel restaurant is very good with excellent service, but only open 3 or 4 nights.
I will add that the hotel is quiet, not like some others that have alot of meet-ups or music etc. But, unless you prefer a very 'lively' place, this hotel is a home run, and I'd return without hesitation.
On top of the physical property, the service is 5-star superb. Again, it is more than adequately staffed, with multiple doormen, multiple desk agents, a full-time concierge, plenty of restaurant help. This adds so much value; in a week I never had to wait more than 30 seconds for any assistance. The staff all, by the way, dressed in proper business suits and neckties for the men, and proper suits and skirts for the women employees - a lovely and elegant touch. They are knowledgeable, many have been there for 15 years or more. Nothing is too much trouble. We booked one night and liked it so much we stayed for a week! By the 2nd or 3rd day, the staff would greet me by surname, again, a nice (but rare) touch. The main word that recurs to describe this staff is simply: professional -- whether a doorman or a kid clearing your table.
As a small example of the outstanding service, I had to work for a few hours one morning and was not able to go down for proper breakfast, asked my wife to just bring me back a cup of coffee and a bun when she returned. I didn't give it much thought but assumed a paper cup of coffee with a standard plastic lid and a small bag with a bun or bagel inside. Oh, no, what came up as my to-go coffee and bun is shown in the pic attached! The second pic is a sculpture on display among other beautiful artwork, and the last is a small item, almost silly - this was only men's briefs returned from the laundry - but wrapped like a Christmas present when delivered to the room by staff!
This is one of the finest hotels I have visited in Europe or anywhere, and you pay a lot more for a lot less elsewhere on the continent. Good location with 40 good restaurants within a two-block walk in all directions, and some very nice, fashionable nearby shopping too, if you like.
Breakfast is awesome with a sprawling buffet of whatever you like, from smoked salmon to meats and cheeses to baked goods or a half-dozen cereals. They have an egg chef in the back who does custom omelettes, hot fresh and delicious. As an added plus, they serve breakfast until 10:30am, while some lesser hotel breakfasts conclude at 9:30 or earlier. The hotel restaurant is very good with excellent service, but only open 3 or 4 nights.
I will add that the hotel is quiet, not like some others that have alot of meet-ups or music etc. But, unless you prefer a very 'lively' place, this hotel is a home run, and I'd return without hesitation.
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from InterContinental Berlin Team, Inhaber at Regent Berlin, an IHG hotel
Responded Sep 8, 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Regent BERLIN. Please know that your feedback is extremely valuable to us. Thank you very much for your amazing review, we are very happy that you appreciated our staff! We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Guest Service Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Regent Hotel in Berlin definitely enhanced our stay in Berlin. The lobby is lovely, service is very efficient, yet personal and friendly, and our suite offered ample room and comfort. The hotel is absolutely immaculate, with housekeeping unobtrusively replenishing and refreshing our accommodations several times a day. The Regent Bar, where we had several dinners, offers a wonderful menu and atmosphere. The Hotel is on a quiet street, yet in an excellent and convenient location, steps from shops, restaurants, and a perhaps a 10-minute walk from both the Brandenburg Gate in one direction and Museum Island in another. When we did opt to take public transport, there were several stations just a few blocks away, and when we had to depart for the airport at 4:30 am, our ordered cab was waiting and staff was on-hand to facilitate and make us wish we could have stayed even longer. A wonderful experience.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BerlinRegent, Regent Berlin Social Media Team at Regent Berlin, an IHG hotel
Responded Jan 5, 2020
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Your Regent Berlin Social Media Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I travel to Berlin frequently and have often stayed at the Westin. One block away is the Regent. They are both great hotels with different personalities. The Westin is large, crowded, and very social. The Regent, is quiet, very traditional and impeccable. The hotel has an incredibly ornate and elegant lobby. The staff is multilingual and excellent. Rooms are spacious and also quite ornate. Breakfast was included via American Express and extremely good with hot and cold offerings. The hotel did the little things perfectly such as replenishing bottled water and coffee pods at turndown service. The hotel's style is not of clean modern lines but is instead very antique and gilded. While that is typically not my style, because of the exceptional attention to detail and staff, I will very likely stay there again in the future.
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Date of stay: December 2022Trip type: Traveled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Katharina Schwaiger, Gästeservice/Empfang at Regent Berlin, an IHG hotel
Responded Jan 25, 2023
Dear guest, thank you so much for such a wonderful feedback! I am more than happy to read, that you enjoyed your stay at the Regent Berlin! I would be looking forward to welcoming you soon again! Sincerely, Guest Service Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a family reunion in Germany during mid November 2021 and stayed in three separate rooms at the Regent Berlin.
I am particularly impressed by the professionalism and thoughtfulness of the Reservations Team. I had numerous requests and they were most obliging. A smooth check-in after long flights from Asia and North America was very helpful.
Housekeeping was friendly and provided fresh fruit plates and a large bottle of Evian everyday. There is a coffee machine/kettle in the room as well.
Breakfast was included in our room rates. Buffet plus hot entrees (to order): eggs, side dishes, pancakes (the best), waffles, omelettes...etc. Excellent selection of fresh fruits. Very happy with it.
Windows can be opened and one of our rooms had a balcony.
Hotel within walking distance to the museums, Rausch Schokoladenhaus, and malls with supermarkets and pharmacy - where we converted our US and Singapore vaccine certificates to the EU version with QR codes.
We will definitely stay at the Regent again when we next visit Berlin.
I am particularly impressed by the professionalism and thoughtfulness of the Reservations Team. I had numerous requests and they were most obliging. A smooth check-in after long flights from Asia and North America was very helpful.
Housekeeping was friendly and provided fresh fruit plates and a large bottle of Evian everyday. There is a coffee machine/kettle in the room as well.
Breakfast was included in our room rates. Buffet plus hot entrees (to order): eggs, side dishes, pancakes (the best), waffles, omelettes...etc. Excellent selection of fresh fruits. Very happy with it.
Windows can be opened and one of our rooms had a balcony.
Hotel within walking distance to the museums, Rausch Schokoladenhaus, and malls with supermarkets and pharmacy - where we converted our US and Singapore vaccine certificates to the EU version with QR codes.
We will definitely stay at the Regent again when we next visit Berlin.
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Date of stay: November 2021
Rooms
Service
Sleep Quality
Room Tip: rooms with balconies
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Erik Zmudzinski, Owner at Regent Berlin, an IHG hotel
Responded Dec 5, 2021
Dear JCheng, What an outstanding review. Thank you very much for staying with us and thank you for taking the time to leave such positive feedback regarding your recent stay. It is wonderful for us to read that you had such a great time with us and that everything was to your fullest satisfaction. We are incredibly lucky to work with such a wonderful team of dedicated professionals who quite simply love what they do, and we know our team will be delighted when we share with them your review. Thank you once again for your consideration and we do hope to welcome you again very soon. Many greetings from Berlin, Your team of the Regent Berlin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were greeted at the entrance by friendly partiers and had a quick and efficient check in. The foyer is classic, luxurious and relaxing. There is a grand piano with a pianist playing from lunch time onwards, it a wonderful way to be welcomed back to your hotel after a busy day of sightseeing.
The location is perfect.
The breakfast is very good with full table service and your favorites made fresh by the chef.
The bar is inviting and has large selection.
The housekeeping service is excellent and they service the rooms once you have left in the morning so that once you return all is in order.
The rooms are spacious, elegantly decorated and all items in working order.
The only thing that could be better is to supply individual toiletries rather than large bottles on the wall in an inconvenient location. This I would expect in a 5 star hotel.
This being said they stay was highly enjoyable and the service impeccable.
This is a classic, charming and high standard hotel.
The location is perfect.
The breakfast is very good with full table service and your favorites made fresh by the chef.
The bar is inviting and has large selection.
The housekeeping service is excellent and they service the rooms once you have left in the morning so that once you return all is in order.
The rooms are spacious, elegantly decorated and all items in working order.
The only thing that could be better is to supply individual toiletries rather than large bottles on the wall in an inconvenient location. This I would expect in a 5 star hotel.
This being said they stay was highly enjoyable and the service impeccable.
This is a classic, charming and high standard hotel.
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Date of stay: April 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Katharina Schwaiger, Guest Services / Front Office at Regent Berlin, an IHG hotel
Responded Jun 11, 2022
Dear guest, thank you very much for this wonderful review! I am delighted to read, that you had such a wonderful time with us! Please allow me to inform you, that we changed our toiletries to bigger bottles to reduce plastic and help our environment. We would be looking forward to welcoming you back soon! Kind regards Regent Berlin Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I stayed at the Regent recently and it was a true five star experience all the way. Every single detail - ranging from the bed linens to the breakfast - was sumptuous.
The decor of the hotel is not really our taste, but it is so spectacularly-executed. One simply cannot help but to admire the marble flooring, crystal light fixtures and immaculate antique furniture. We were upgraded to a suite and it was probably the finest hotel room I've ever stayed in.
The hotel is also immaculately constructed such that you never hear people walking in the hallway or above you.
Overall, we would give the Regent the highest possible recommendation.
The decor of the hotel is not really our taste, but it is so spectacularly-executed. One simply cannot help but to admire the marble flooring, crystal light fixtures and immaculate antique furniture. We were upgraded to a suite and it was probably the finest hotel room I've ever stayed in.
The hotel is also immaculately constructed such that you never hear people walking in the hallway or above you.
Overall, we would give the Regent the highest possible recommendation.
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Date of stay: December 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from InterContinental Berlin Team, Inhaber at Regent Berlin, an IHG hotel
Responded Dec 14, 2023
Dear eta1977, It was truly wonderful to have you as our guest at the Regent Hotel, Berlin. We appreciate your positive feedback. Our committed team is dedicated to ensuring a warm and supportive environment, and we're delighted that you felt genuinely valued throughout your visit. We believe that every element plays a part in creating an exceptional experience, and we're glad to have surpassed your anticipations. We await the opportunity to host you again for another memorable stay. Best regards, Alexander Appel Front of House Manager Regent Hotel Berlin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very comfortable hotel in every way. Guests are made to feel welcome from the minute the hotel door is opened for you.
The rooms were a very nice size , beautifully furnished and even though we were on the street you couldn't hear a thing. Nothing is too much trouble and a requested ironing board arrived within minutes.
The staff in the restaurants were very helpful and friendly. They went out of their way to fulfil my strange request of porridge made with water ! The food served in the hotel was delicious .
We would definitely go back as it is within easy walking distance of many places of interest .
The rooms were a very nice size , beautifully furnished and even though we were on the street you couldn't hear a thing. Nothing is too much trouble and a requested ironing board arrived within minutes.
The staff in the restaurants were very helpful and friendly. They went out of their way to fulfil my strange request of porridge made with water ! The food served in the hotel was delicious .
We would definitely go back as it is within easy walking distance of many places of interest .
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Date of stay: June 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from InterContinental Berlin Team, Inhaber at Regent Berlin, an IHG hotel
Responded Aug 7, 2023
Dear guest, thank you so much for such a wonderful feedback! I am more than happy to read, that you enjoyed your stay at the Regent Berlin! I would be looking forward to welcoming you soon again! Sincerely, Guest Service Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Regent Berlin offers a classy stay in a very nice area of downtown Berlin. Refined and gracious, this hotel is also quiet and luxurious. We enjoyed our stay and walked all over the city from this central location.
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Date of stay: June 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Katharina Schwaiger, Gästeservice/Empfang at Regent Berlin, an IHG hotel
Responded Jul 23, 2022
Dear guest, Thank you very much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Martina Altoè Front Office Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Regent Berlin is a very nice hotel with less than stellar service. The rooms are quiet, good sized and have nice beautiful marble bathrooms. But the service is definitely not 5 star. Upon entering our room for the first time, we walked in to find a gentleman in the room lying on the bed watching TV. We were all very startled by the situation. It was humiliating! We went back to front desk and were told "that the room should have been empty". No apologies offered at all. We were just given another room which they said was a upgrade, but it was the exact same room. We were later told by the hotel bartender that it happens often, which I find appalling. When I emailed the manager about the situation, I got a canned email about how he apologizes "for not meeting my expectations". Really? Doesn't every guest expect to check into an empty room and not be humiliated by walking in on a guest?
The concierge service is also less than stellar. They didn't make the reservation I emailed about 2 weeks prior and when I asked for restaurant recommendations, they could only offer a pre-appoved list. They also knew nothing of the restaurants that I was interested in.
We are AmEx Platinum members and the reservation comes with some perks which they are supposed to explain at check-in. The front desk staff didn't mention ANY of them and seemed confused when I asked at a later time.
All in, I'd think twice about staying here again. There are other 5 star hotels in Berlin that probably take care of their guests.
The concierge service is also less than stellar. They didn't make the reservation I emailed about 2 weeks prior and when I asked for restaurant recommendations, they could only offer a pre-appoved list. They also knew nothing of the restaurants that I was interested in.
We are AmEx Platinum members and the reservation comes with some perks which they are supposed to explain at check-in. The front desk staff didn't mention ANY of them and seemed confused when I asked at a later time.
All in, I'd think twice about staying here again. There are other 5 star hotels in Berlin that probably take care of their guests.
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Date of stay: October 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Katharina Schwaiger, Guest Services / Front Office at Regent Berlin, an IHG hotel
Responded Nov 17, 2022
Dear Guest, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The public areas were very impressive and we were pleased with our room and its view of the Französischer Dom in Gendarmenmarkt. Certain members of the waiting staff were extremely pleasant and efficient and the food and drinks we partook of were of a high standard. However, at times it was difficult to find someone to take our order or bring us the bill to sign. In fact at times reception was empty and the hotel lobby and public areas resembled the Marie Celeste.
It was somewhat disappointing on arrival not to be welcomed back - this was our third visit. In fact the receptionist seemed much more pleased to see us leave than arrive.
However, the thing that spoilt the stay for us was breakfast not being included in the room rate. We had booked via the hotel website that stated “Stay at Regent Berlin for two or more nights and receive breakfast on us for up to two guests.” This is not the case. We stayed four nights but were informed on arrival that breakfast would be extra. I had tried to clarify the position by email prior to our arrival but received a very none committal response.
Apparently, clicking the “Book Now” button from the page stating breakfast is included when staying for two nights or more doesn’t then give you room rates that include breakfast. However, nowhere does it say that breakfast is not included. We feel that the hotel needs to clarify its website as it is currently misleading and it left us feeling somewhat cheated. We would have given a rating of four rather than three but for this.
Prior to Covid we were frequent visitors to Berlin, the last twice at the Regent, but we have also stayed at other five star hotels in the city. This was our first post Covid trip to Berlin and we are likely to once again be visiting frequently in the future, but we will be considering looking elsewhere for our accommodation.
It was somewhat disappointing on arrival not to be welcomed back - this was our third visit. In fact the receptionist seemed much more pleased to see us leave than arrive.
However, the thing that spoilt the stay for us was breakfast not being included in the room rate. We had booked via the hotel website that stated “Stay at Regent Berlin for two or more nights and receive breakfast on us for up to two guests.” This is not the case. We stayed four nights but were informed on arrival that breakfast would be extra. I had tried to clarify the position by email prior to our arrival but received a very none committal response.
Apparently, clicking the “Book Now” button from the page stating breakfast is included when staying for two nights or more doesn’t then give you room rates that include breakfast. However, nowhere does it say that breakfast is not included. We feel that the hotel needs to clarify its website as it is currently misleading and it left us feeling somewhat cheated. We would have given a rating of four rather than three but for this.
Prior to Covid we were frequent visitors to Berlin, the last twice at the Regent, but we have also stayed at other five star hotels in the city. This was our first post Covid trip to Berlin and we are likely to once again be visiting frequently in the future, but we will be considering looking elsewhere for our accommodation.
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from InterContinental Berlin Team, Inhaber at Regent Berlin, an IHG hotel
Responded Aug 17, 2023
Dear Mr. Macadoo, We certainly value your patronage and are appreciative of your feedback, thus thank you for taking the time to share such with us. Having said that, we obviously regret to read that your stay fell below your expectations following your recent stay with us. Please be rest assured that we value your feedback and use it as an opportunity to train our dedicated team members as we strive to deliver the best of care to our guests at all times. I would like to take this opportunity to cater to your commends and point out that our reception is indeed covered 24h a day and our team is more than happy to be of any assistance if needed. Therefore, it would have been our pleasure to assist you with the misunderstanding of the IHG Promotion "Breakfast is on us" while you've been among us at the Regent Hotel. As stated, the promotion has to be booked through the IHG One Rewards App and booked for the dedicated hotel, as you may see in the link attached. https://www.ihg.com/content/us/en/deals/hotel-offers/appetising-getaways However, you have decided to book our "advance purchase" rate instead of the promotion "breakfast is on us". Further, the "advance purchase" rate includes a partially higher rate discount while you have to pay it in advance and therefore comes without breakfast as stated in the booking reference. With this at hand we are confident the misunderstanding could be clarified for you and I would be more than happy to be of any assistant during your next visit. Moreover, I would like to inform you, that you will receive a separate email from me containing your awaited invoice. In case you are unable to find the mail in your inbox, please check your spam file or do let me know immediately to investigate further. Once again, it is gratifying to read that you appreciated the hotel's décor and rooms, as well as the genuine hospitality from our team members at the door and service. We sincerely hope that this will draw you back in not too distant future and have the pleasure of being of service again. Kind regards, Alexander Appel Front of House Manager Regent Hotel Berlin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thanks for your request, indeed all our rooms have aircon. According to our guests, our beds are very comfortable.
We hope to have helped you with this.
Kind regards,
Your Guest Relations team of Regent Berlin
You could get eggs any way you wanted them (over easy, omelette, etc.). All kinds of cheeses and breads/toast. Fruit. Really a full breakfast.
I am not sure, But you can buy the Berlin card online and pick it up at the Brandenburg Gate.
Yes, they do. And toilet amenities as well.
Hy check in is at 02:00 pm.
It’s no problem to leave your luggage at the reception i did this many times;)
"TAXI service in Berlin is excellent .Use it for all airport needs. Take the advice of the concierge on all dinner reservations ."Read full review
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PRICE RANGE
$399 - $632 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the regent berlin hotel berlin, regent berlin, berlin regent
LOCATION
GermanyBerlinMitte / Mitte (Borough)
NUMBER OF ROOMS
195
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingREGENT BERLIN, AN IHG HOTEL - Updated 2024
Frequently Asked Questions about Regent Berlin, an IHG hotel
Which popular attractions are close to Regent Berlin, an IHG hotel?
Nearby attractions include Rausch Schokoladenhaus (0.2 miles), Dussmann das KulturKaufhaus (0.2 miles), and Konzerthaus (0.1 miles).
What are some of the property amenities at Regent Berlin, an IHG hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Regent Berlin, an IHG hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Regent Berlin, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and an outdoor dining area during their stay.
Is parking available at Regent Berlin, an IHG hotel?
Yes, parking is available to guests.
What are some restaurants close to Regent Berlin, an IHG hotel?
Conveniently located restaurants include Dolcini, Rausch Das Schokoladenhaus, and Cookies Cream.
Are there opportunities to exercise at Regent Berlin, an IHG hotel?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Does Regent Berlin, an IHG hotel have airport transportation?
Yes, Regent Berlin, an IHG hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Regent Berlin, an IHG hotel located near the city center?
Yes, it is 0.4 miles away from the center of Berlin.
Are any cleaning services offered at Regent Berlin, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Regent Berlin, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.