Regent Berlin, an IHG Hotel
Charlottenstrasse 49, 10117 Berlin Germany
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About
#28 of 1,204 hotels in Berlin
Location
4.9
Cleanliness
4.9
Service
4.7
Value
4.4
Travelers' Choice
Regent Berlin is desirably located directly at the beautiful Gendarmenmarkt square in the historical center of the capital and most of the significant sights are only a stroll away.
The luxury hotel houses 156 luxurious guest rooms and 39 suites as well as a presidential suite on the top floor of the building. Moreover, many of the rooms, which combine classic elegance with high technology, also have balconies. The tasteful banquet and seminar rooms and the exclusive fitness area add considerably to the comfort of this exceptional establishment.
Quality and authenticity, enthusiasm and warmth. The staff members make the difference. The focus at the Regent Berlin is on courteous, confident and personalised service. That is how the team creates an informal and comforting atmosphere, a home away from home.
Elegance and modernity greet the guests at the casual dining restaurant Charlotte and Fritz.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Books, DVDs, music for children
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Wifi
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Outdoor dining area
Wine / champagne
Highchairs available
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Room service
Safe
Minibar
Flatscreen TV
Bathrobes
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Luxury
Languages Spoken
English, French, German
Location
Regent Berlin, an IHG Hotel
Getting there
Great for walkers
Grade: 100 out of 100
100
Berlin Brandenburg Airport
11.6 mi•
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Französische Straße
2 min•Berlin U-Bahn
Hausvogteiplatz
5 min•Berlin U-Bahn
Rental Cars
109 Restaurants
within 0.3 miles
1980Reviews30Q+A100Room tips
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This is a very solid 5 star hotel in a very desirable location. A lot of 5 star hotels these days are about the hardware and less about the soft product. The team at the Regent Berlin know how to run a 5 star hotel putting their guests first. The hard product is somewhat older (e.g. no rainshower in the bathroom and no fancy modcons in the room), but the whole hotel is kept in an immaculate condition. The room felt like a home away from home. Food offering is of high quality. Breakfast does not offer as wide a selection as some hotels in Asia or the Middle East. However it is still a wilde selection and all of good quality. I only took a look at the gym and did not use it. It is fairly small yet offers sufficient equipment for a good work out. The hotel is in a superb location in Berlin. Just around Unter den Linden and close enough to many attractions of Berlin such as Museuminsel. Bebelplatz and Gerdarmenmarkt are next to the hotel. Rent one of the hotel bikes and make your way through cycling friendly Berlin. All in all a highly recommended place to stay in Berlin.…
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Date of stay: October 2023Trip type: Traveled solo
Room Tip: Rent one of the hotel bikes to explore Berlin.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Hotel's Favorite
This review is easy to write because this hotel Regent Berlin is as good-as-it-gets. First, the property itself is lovely, with marble floors and walls, elegantly appointed molding and paintwork, artwork, and comfortable lobby and room furnishings. I am told this used to be a Four Seasons property 20 years ago, so they've very good bones. What is unusual is the amount of money management has reinvested. They spend alot on upkeep, and it shows everywhere. The rooms are large, kept meticulously clean, the lighting fixtures sparkle all over the hotel, just lovely. The rooms have proper glassware and small china for beverages and coffee. The bathroom is ample with an excellent showerhead and a private 'water-closet' room. Alot of closet and drawer space in the room. On top of the physical property, the service is 5-star superb. Again, it is more than adequately staffed, with multiple doormen, multiple desk agents, a full-time concierge, plenty of restaurant help. This adds so much value; in a week I never had to wait more than 30 seconds for any assistance. The staff all, by the way, dressed in proper business suits and neckties for the men, and proper suits and skirts for the women employees - a lovely and elegant touch. They are knowledgeable, many have been there for 15 years or more. Nothing is too much trouble. We booked one night and liked it so much we stayed for a week! By the 2nd or 3rd day, the staff would greet me by surname, again, a nice (but rare) touch. The main word that recurs to describe this staff is simply: professional -- whether a doorman or a kid clearing your table. As a small example of the outstanding service, I had to work for a few hours one morning and was not able to go down for proper breakfast, asked my wife to just bring me back a cup of coffee and a bun when she returned. I didn't give it much thought but assumed a paper cup of coffee with a standard plastic lid and a small bag with a bun or bagel inside. Oh, no, what came up as my to-go coffee and bun is shown in the pic attached! The second pic is a sculpture on display among other beautiful artwork, and the last is a small item, almost silly - this was only men's briefs returned from the laundry - but wrapped like a Christmas present when delivered to the room by staff! This is one of the finest hotels I have visited in Europe or anywhere, and you pay a lot more for a lot less elsewhere on the continent. Good location with 40 good restaurants within a two-block walk in all directions, and some very nice, fashionable nearby shopping too, if you like. Breakfast is awesome with a sprawling buffet of whatever you like, from smoked salmon to meats and cheeses to baked goods or a half-dozen cereals. They have an egg chef in the back who does custom omelettes, hot fresh and delicious. As an added plus, they serve breakfast until 10:30am, while some lesser hotel breakfasts conclude at 9:30 or earlier. The hotel restaurant is very good with excellent service, but only open 3 or 4 nights. I will add that the hotel is quiet, not like some others that have alot of meet-ups or music etc. But, unless you prefer a very 'lively' place, this hotel is a home run, and I'd return without hesitation. …
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Berlin Team, Inhaber at Regent Berlin, an IHG Hotel
Responded Sep 8, 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Regent BERLIN. Please know that your feedback is extremely valuable to us. Thank you very much for your amazing review, we are very happy that you appreciated our staff! We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Guest Service Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was booked at intercontinental berlin (the same family) but their system was down so they had to send guests to Regent Berlin instead. There is no atm at the hotel and they send you to the wrong address for transactions. There is no working TV in the room, they say it's a neighborhood issue. They cant even connect apple tv because it's being used by others. Luckily, the roof was still intact, so the building didn't collapse!
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Date of stay: October 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Berlin Team, Inhaber at Regent Berlin, an IHG Hotel
Responded Oct 18, 2023
Dear Selin, Greetings from the Regent Hotel, Berlin. I take this opportunity to thank you very much for your feedback following your recent experience while being walked from the Intercontinental Hotel, Berlin. We indeed understand it must have been a very unpleasant situation for you, even when it is out of the control of our Hotel. Moreover, it was a pleasure to speak to you in person and once again thank you for your understanding. Further, we would like to thank you for your patronage, and we hope to fortunate enough to book you directly with us during your next visit to Berlin and on this occasion kindly contact me directly, and I will be pleased to ensure the very best of care and attention. With kind regards, Alexander Appel Front of House Manager Regent Hotel Berlin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Horrible experience when checking in. we were harassed by the head concierge preventing us from approaching the reception. He was asking questions if we had a reservation and what we wanted to know about the hotel and what other questions we had. As if he was screening us, inviting us out, is exactly what he did. Very rude and total racial profiling. Message received was loud and clear...If don't look like "them", then don't stay there.
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Date of stay: July 2023Trip type: Traveled with family
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Berlin Team, Inhaber at Regent Berlin, an IHG Hotel
Responded Sep 26, 2023
Dear Rammy, Greetings from the Regent Hotel, Berlin. We certainly value your patronage and are appreciative of your feedback, thus thank you for taking the time to share such with us. We sincerely regret reading that the experience fell below your expectations. May I please request for the most convenient time and your preferred number that I can call you to discuss your feedback in detail. Indeed, it is only with your feedback that we strive to achieve operational excellence and do hope to restore your trust and confidence in us and in our services. Best regards, Alexander Appel Front of House Manager Regent Hotel Berlin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife & I enjoyed our 5-night stay at the Regent in Berlin. The location is excellent even if a little quiet on the weekends. There are good restaurants nearby and a convenience store around the corner for water, soda, and alcohol. It’s about a 10-15 min walk to museum island and walkable to other attractions. The staff were excellent. The housekeeping staff were wizards. They don’t keep their carts in the hall so you could not tell what they were doing, but the room was always done when we got back from a day out. This is the first hotel that I think I have stayed at where you did not see evidence of housekeeping in the halls. It was a nice touch. The breakfast was nice and the staff in the restaurant eager to please. The staff may have gotten tired of constantly refilling my wife’s coffee cup, but their enthusiasm never wavered. Our room was large and well furnished. We enjoyed our stay here and will gladly stay here again if we find ourselves in Berlin again.…
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Christian Hapke, Inhaber at Regent Berlin, an IHG Hotel
Responded Sep 25, 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Regent BERLIN. Please know that your feedback is extremely valuable to us. Thank you very much for your amazing review, we are very happy that you appreciated our staff! We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Guest Service Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for a long weekend at the end of August. On check in we were upgraded to a suite on the 7th floor. It was fabulous. There were 2 bathrooms, a living room, a king size bed in the bedroom and a dressing room with a walk in wardrobe. There was everything in the suite you would want L'Occitane toiletries, bathrobes and slippers, chocolates, fruit, biscuits and even 2 huge TV's - one in the bedroom and one in the living room. Spotlessly clean. The staff were lovely. We had breakfast also with our room rate and also this was fab. It was buffet for cereals, rolls, pastries and cold meats and cheeses and hot food was cooked to order - eggs benedict, omelettes, bacon, eggs any which way etc. Excellent location with most sights within 15 mins walk and plenty of cafes, restaurants, bars all around. We really enjoyed out stay and would highly recommend.…
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Berlin Team, Inhaber at Regent Berlin, an IHG Hotel
Responded Sep 8, 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Regent BERLIN. Please know that your feedback is extremely valuable to us. Thank you very much for your amazing review, we are very happy that you appreciated our staff! We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Guest Service Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
An excellent hotel! Absolutely top class! Many hotels have excellent buildings and furnishings. The Regent has the soul of a truly great hotel! The entire staff is one with the objective of making its guests comfortable and well-cared for. This sort of unified approach in any hotel is extremely difficult to achieve and comes only with great effort made by the top leadership of the hotel! My compliments to each member of the staff.
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from InterContinental Berlin Team, Inhaber at Regent Berlin, an IHG Hotel
Responded Sep 12, 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Regent BERLIN. Please know that your feedback is extremely valuable to us. Thank you very much for your amazing review, we are very happy that you appreciated our staff! We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Guest Service Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What an amazing stay we had at the beautiful Regent Berlin. This is probably the cleanest and most aesthetic hotel we have ever stayed in and was a pleasure to do so. The staff are very attentive and professional. We stayed for 3 nights, 18th - 21st August. On arrival we found a beautiful fruit and chocolate plate in our room with a lovely note congratulating us on our anniversary. It was a lovely touch On our 2nd day there, we had an issue with the lock on our door and neither us or any of the staff could open it with the keys. The response from the staff to this issue was amazing and they took us down and got us some drinks while we were waiting and when they finally got access to the room, they brought us up, allowed us to get ready for our evening out and then said when we have left for the evening that they would move all of our stuff to a new room to allow the lock issue to be fixed properly. When we returned later that evening, the front desk gave us new keys to a lovely suite on the top floor where we stayed for our last 2 nights.The way it was all handled was so professional and courteous. The breakfast was amazing each day, so fresh and the cooked items fantastic. We particularly liked the eggs benedict and the omelettes cooked to order. Overall a very pleasant stay and would highly recommend The Regent Berlin to stay in while visiting the city. Thank you to all the staff for giving us a wonderful weekend. Paul & Catherine Taylor …
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Berlin Team, Inhaber at Regent Berlin, an IHG Hotel
Responded Aug 22, 2023
Dear Paul, thank you very much for your amazing review and for the time you spent to write such amazing words! We really appreciate it. We are very happy that you liked our hotel and that you enjoyed your stay with us. We always try to give our guests the best experience and we do everything with heart and passion. We really value your feedback. It will be a pleasure to welcome you again in Regent Berlin in the future! Kind regards, Guest Service Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The public areas were very impressive and we were pleased with our room and its view of the Französischer Dom in Gendarmenmarkt. Certain members of the waiting staff were extremely pleasant and efficient and the food and drinks we partook of were of a high standard. However, at times it was difficult to find someone to take our order or bring us the bill to sign. In fact at times reception was empty and the hotel lobby and public areas resembled the Marie Celeste. It was somewhat disappointing on arrival not to be welcomed back - this was our third visit. In fact the receptionist seemed much more pleased to see us leave than arrive. However, the thing that spoilt the stay for us was breakfast not being included in the room rate. We had booked via the hotel website that stated “Stay at Regent Berlin for two or more nights and receive breakfast on us for up to two guests.” This is not the case. We stayed four nights but were informed on arrival that breakfast would be extra. I had tried to clarify the position by email prior to our arrival but received a very none committal response. Apparently, clicking the “Book Now” button from the page stating breakfast is included when staying for two nights or more doesn’t then give you room rates that include breakfast. However, nowhere does it say that breakfast is not included. We feel that the hotel needs to clarify its website as it is currently misleading and it left us feeling somewhat cheated. We would have given a rating of four rather than three but for this. Prior to Covid we were frequent visitors to Berlin, the last twice at the Regent, but we have also stayed at other five star hotels in the city. This was our first post Covid trip to Berlin and we are likely to once again be visiting frequently in the future, but we will be considering looking elsewhere for our accommodation.…
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Berlin Team, Inhaber at Regent Berlin, an IHG Hotel
Responded Aug 17, 2023
Dear Mr. Macadoo, We certainly value your patronage and are appreciative of your feedback, thus thank you for taking the time to share such with us. Having said that, we obviously regret to read that your stay fell below your expectations following your recent stay with us. Please be rest assured that we value your feedback and use it as an opportunity to train our dedicated team members as we strive to deliver the best of care to our guests at all times. I would like to take this opportunity to cater to your commends and point out that our reception is indeed covered 24h a day and our team is more than happy to be of any assistance if needed. Therefore, it would have been our pleasure to assist you with the misunderstanding of the IHG Promotion "Breakfast is on us" while you've been among us at the Regent Hotel. As stated, the promotion has to be booked through the IHG One Rewards App and booked for the dedicated hotel, as you may see in the link attached. https://www.ihg.com/content/us/en/deals/hotel-offers/appetising-getaways However, you have decided to book our "advance purchase" rate instead of the promotion "breakfast is on us". Further, the "advance purchase" rate includes a partially higher rate discount while you have to pay it in advance and therefore comes without breakfast as stated in the booking reference. With this at hand we are confident the misunderstanding could be clarified for you and I would be more than happy to be of any assistant during your next visit. Moreover, I would like to inform you, that you will receive a separate email from me containing your awaited invoice. In case you are unable to find the mail in your inbox, please check your spam file or do let me know immediately to investigate further. Once again, it is gratifying to read that you appreciated the hotel's décor and rooms, as well as the genuine hospitality from our team members at the door and service. We sincerely hope that this will draw you back in not too distant future and have the pleasure of being of service again. Kind regards, Alexander Appel Front of House Manager Regent Hotel Berlin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very comfortable hotel in every way. Guests are made to feel welcome from the minute the hotel door is opened for you. The rooms were a very nice size , beautifully furnished and even though we were on the street you couldn't hear a thing. Nothing is too much trouble and a requested ironing board arrived within minutes. The staff in the restaurants were very helpful and friendly. They went out of their way to fulfil my strange request of porridge made with water ! The food served in the hotel was delicious . We would definitely go back as it is within easy walking distance of many places of interest .
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Date of stay: June 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Berlin Team, Inhaber at Regent Berlin, an IHG Hotel
Responded Aug 7, 2023
Dear guest, thank you so much for such a wonderful feedback! I am more than happy to read, that you enjoyed your stay at the Regent Berlin! I would be looking forward to welcoming you soon again! Sincerely, Guest Service Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Berlin area.
PRICE RANGE
$358 - $473 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the regent berlin hotel berlin, regent berlin, berlin regent
LOCATION
GermanyBerlinMitte / Mitte (Borough)
NUMBER OF ROOMS
195
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Claim Your ListingREGENT BERLIN, AN IHG HOTEL - Updated 2023 Prices & Reviews (Germany)
Frequently Asked Questions about Regent Berlin, an IHG Hotel
Which popular attractions are close to Regent Berlin, an IHG Hotel?
Nearby attractions include Dussmann das KulturKaufhaus (0.2 miles), Rausch Schokoladenhaus (0.2 miles), and Konzerthaus (0.05 miles).
What are some of the property amenities at Regent Berlin, an IHG Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Regent Berlin, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Regent Berlin, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and an outdoor dining area during their stay.
Is parking available at Regent Berlin, an IHG Hotel?
Yes, parking is available to guests.
What are some restaurants close to Regent Berlin, an IHG Hotel?
Conveniently located restaurants include Rausch Schokoladenhaus, Dolcini, and Treffpunkt Berlin.
Are there opportunities to exercise at Regent Berlin, an IHG Hotel?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Does Regent Berlin, an IHG Hotel have airport transportation?
Yes, Regent Berlin, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Regent Berlin, an IHG Hotel located near the city center?
Yes, it is 0.4 miles away from the center of Berlin.
Are any cleaning services offered at Regent Berlin, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Regent Berlin, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.