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A&O Berlin Hauptbahnhof

Lehrter Strasse 12-15, 10557 Berlin, Germany
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A&O Berlin Hauptbahnhof
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269 Reviews from our TripAdvisor Community

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Pavia, Italy
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 15, 2015

The room was big enough and tidy, linen and towel included in the price. They ask you not to throw towels on the floor to avoid changing them daily, which is very good, in my opinion. They provide a hair dryer, shower gel and soap and empy the room's baskets daily. The breakfast costs 7€ but the buffet is enormous.... More 

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Helpful?
Thank Polly K
Palma de Mallorca, Spain
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 2, 2015

Bad online costumer services: the reservation is confirmed until 6pm only, and I was arriving late (around midnight) so I tried to confirm my reservation via email. After several emails, I was asked to give my credit card info via email (reassuring, huh?). After that, they stopped answering my emails. A German friend of mine had to call for me... More 

Helpful?
Thank silviarip2015
Scarborough, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 29, 2015

This hostel is great, the rooms and the hotel were spot less. The staff were very friendly and helpful. Not really much in the area but its only a 6min walk to hauptbahnhof station which is huge. From there you can get a train almost every 10mins to every district around berlin for about £6 a day. There is a... More 

Helpful?
Thank adam j
Rockingham, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 4, 2015 via mobile

We stayed here for two nights. Location was ok...close to a train station, but if i had my time again I would have found somewhere closer to Alexanderplatz and found a hotel rather. We had a private room. Nice basic room, but hard mattress and room was light from street lights. I must say however the staff were always helpful... More 

Helpful?
Thank GopherHB
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 27, 2015

I have chosen this hostel because it's located in 7 -10 minutes from Berlin Hauptbahnhof (Main Train Station). The room was very clean for 8 people and separate bathroom and WC, what was very comfortable for people who stayed with me in this room. The personal is very friendly. You can find also cafe, ping pong table by Reception. Atmosphere... More 

Helpful?
Thank Alyona L
Bergen, Norway
1 review
2 of 5 stars Reviewed October 14, 2015

Room was ok, but for the same price one could get a much nicer location and probably a much better hotel. If you do not mind people running, screaming, shouting and knocking on the doors you will be ok. Room was also more expensive than price given on the online booking. View was staring right into the wall of an... More 

Helpful?
Thank CvonClausewitz

Travelers are raving about these Berlin hotels

Level Contributor
24 reviews
4 hotel reviews
5 of 5 stars Reviewed September 26, 2015 via mobile

Large hostel but clean and neat rooms. Perfectly located just 10 minutes walk from main station. And most important for marathoners: 15-20 minutes walk to start line. Nothing to complain during one night stay. Definetely will come again in future.

Helpful?
Thank Zigi F
AO_Support, Leiter Gästebetreuung at A&O Berlin Hauptbahnhof, responded to this review

Dear Zigi, we are glad to read that you were satisfied with your stay in our hostel! Of course we will forward your comments to the local manager and his team- They will surely be happy to receive your positive feedback. Thank you very much for your review, we hope to welcome you again as our guest. Kind regards, Your... More 

Vejle, Denmark
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed September 15, 2015

A cheap stay 10-15 minutes from the main station. Small rooms. Breakfast was not worth the price. Wifi was free, but wasn't working properly. I guess if you pay extra, the problem wouldn't exist. I wont be going back there again.

Helpful?
Thank Klaus B
AO_Support, Leiter Gästebetreuung at A&O Berlin Hauptbahnhof, responded to this review

Dear Klaus, thank you for the review! We regret that you were not completely satisfied with our services. Of course we will check if there is a technical problem with the free wifi. Kind regards, Your A&O Support Team More 

A TripAdvisor Member
2 of 5 stars Reviewed September 8, 2015 via mobile

I booked a hotel room through a convention going on in their conference rooms. I arrived with my friend (who I'd be charing the double room with) around noon. My friend was ill that day so I asked if we could go into the room earlier so he could lie down. Instead of a "if the cleaning crew finishes" or... More 

Helpful?
Thank A TripAdvisor Member
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 3, 2015 via mobile

I am staying in this hostel now, too bad we had to pay it all in the begining, place is far from city, no restaurant nearby. Staffs in the hostel are not friendly, perhaps because they were not so experience and unprofessional at their work. We were doing our laundry and for some reason it didn't work after i entered... More 

Helpful?
Thank Catherine C
AO_Support, Leiter Gästebetreuung at A&O Berlin Hauptbahnhof, responded to this review

Dear Catherine, thank you for reviewing your stay at our A&O Berlin Hauptbahnhof! We are sad to hear that you were not happy with the behaviour of our staff. I will report your experience to the hotel manager- He will ask the reception staff to be more friendly and more helpful in future situations. We hope you still had a... More 

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Staying in Moabit

Neighborhood Profile
Moabit
You may not realize Moabit is one of the city’s most central neighborhoods when you arrive at Hauptbahnhof (central station). Surrounded by waterways, Moabit is a quiet island protected from the hustle and bustle of Berlin. The crowds that do gather prefer spending their evenings in cozy restaurants over the party venues offered by other districts. With its beautiful parks, old housing and romantic industrial areas, life has traditionally been relaxed and a bit slower here. But the tone may soon be changing. Reasonable housing costs and proximity to city center are attracting more young Berliners and international visitors. This interest is encouraging new bars, cafés and nightclubs, making Moabit a candidate for most up-and-coming neighborhood in the city.
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