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Leonardo Royal Hotel Berlin Alexanderplatz

#85 of 662 Hotels in Berlin
Certificate of Excellence
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Leonardo Royal Hotel Berlin Alexanderplatz
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1,420 Reviews from our TripAdvisor Community

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Showing 681: English reviews
1 review
5 of 5 stars Reviewed 2 days ago NEW

From check in to check out staff were professional, friendly and very helpful. They assisted us with any enquiries in a quick and helpful manner. The room was superb. Clean, spacious and with all the necessary amenities. Room was cleaned daily to an above satisfactory level. Room service was very reasonably priced and meals were generous portions. Wifi was great,... More 

Helpful?
Thank Peggy S
Daniela D, Guest Relations Manager at Leonardo Royal Hotel Berlin Alexanderplatz, responded to this review

Dear Guest, Thank you very much for visiting and providing us with your impressions of the Leonardo Royal Hotel Berlin Alexanderplatz. Guest comments are extremely useful for improving our performance. We do our best to accommodate our guests and make sure they will experience a memorable and comfortable stay. We are really glad to know that you enjoyed our service,... More 

NYC
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I booked here because I wanted air conditioning as we are arriving during summer and I figured the kids would want a/c. The a/c is barely functional, so you are better off at a hotel without a/c. My room smells like stinky feet. I will probably try to find a new hotel. The other rooms may not smell as bad.... More 

Helpful?
Thank websites140
Daniela D, Guest Relations Manager at Leonardo Royal Hotel Berlin Alexanderplatz, responded to this review

Dear Guest, Thank you very much for taking the time to review our property. We truly value the opinions of our customers and we apologize that we did not meet your expectations. Providing our guests with the best possible hospitality and service has always been our mission. We have discussed the personal issue with the all head of departments. We... More 

Glasgow, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

From the moment we checked it until the end of our stay, the service we experienced was first class. We had two rooms the larger room was allocated to our solo traveler but the double room I shared was very comfortable.. We loved the variety at breakfast. Also the little touches like bottled water and fruit in the rooms plus... More 

Helpful?
Thank Karen S
Daniela D, Guest Relations Manager at Leonardo Royal Hotel Berlin Alexanderplatz, responded to this review

Dear Guest, Thank you very much for your positive feedback and honest words which are also a big motivation for our entire team. It is great for us to hear that we totally met your expectations and that you went back home with positive memories. I am glad that you liked our location in the middle of Berlin close to... More 

Ljubljana, Slovenia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had a great time in this hotel. Everything was great! Rooms were clean (very clean) on a daily basis and everything was provided. On the last day of staying, check-out was at 12 o'clock (so you don't have to rush in the morning) and we could also use the luggage room on a day of leaving (if you have... More 

Helpful?
Thank pixie7894
Daniela D, Guest Relations Manager at Leonardo Royal Hotel Berlin Alexanderplatz, responded to this review

Dear Guest, Thank you very much for choosing the Leonardo Royal Hotel Berlin Alexanderplatz and for your feedback which are also a big motivation for our entire team. It is great for us to read that we met your expectations and that you went back home with positive memories. I am glad that you are satisfied with the service and... More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

Free WiFi is Basic at best the real WiFi is 6EU per day. Can't connect to Outlook or any Skype or WhataApp or any normal site used for network communications from the WiFi it's restricted. Plan to spend extra money to make WiFi work for your basic need.

Helpful?
Thank ProvenTrust
Daniela D, Guest Relations Manager at Leonardo Royal Hotel Berlin Alexanderplatz, responded to this review

Dear Guest, First- let me apologize for not having met your expectations and for the points you have mentioned below. I regret that you were disappointed with the internet connection. We offer free WIFI with 256 kbit and for more bandwidth you can buy for only € 6,00 per day a premium access. Let me draw your attention to our... More 

Ipswich, UK
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for three nights. Plus points: Very clean, quiet, room was spacious and modern. Check in staff were friendly, efficient and professional. The hotel was located about ten or fifteen minute walk from Alexanderplatz and Prenzlauer Berg, which was fine for us, but if that bothers you then there is a tram stop outside the hotel. Area felt safe, just... More 

Helpful?
Thank MarkIP1
Daniela D, Guest Relations Manager at Leonardo Royal Hotel Berlin Alexanderplatz, responded to this review

Dear Guest, Thank you very much that you have decided on your visit to Berlin for the Leonardo Royal Hotel Berlin Alexanderplatz and we were able to convince completely with our services. This compliment I give gladly to my team on. We look forward to your next visit and remain until then Sincerely. More 

Speyer, Germany
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed at the last weekend at the Leonardo Royal Hotel Berlin Alexanderplatz: And, it was one of the worth stays I had in the last 2 years... I'm a business traveller and stay around 40 nights the year in a hotel. This Hotel was booked becasue of a recommendation of friends.... But, there were some point I was really... More 

Helpful?
Thank Joerg_Kyb
Daniela D, Manager at Leonardo Royal Hotel Berlin Alexanderplatz, responded to this review

Dear Joerg_Kyb, Thank you for visiting and providing us with your impressions for our hotel. This helps us to review our service plan and set priorities for improvement. We fully understand your displeasure with the situation and we have considered your feedback carefully. I apologize for not exceeding your expectations. Please know that we are taking your feedback to heart... More 

Leeds, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is fantastic for a base if visiting Alexanderplatz. Its about 10mins walk to the main square/train station. If flying from Tegel airport the TXL bus stops only 5mins from the hotel. the reception staff are great and speak good English and are more than happy to help with any problem/issues or information you may need. The room was... More 

Helpful?
Thank Rob D
Daniela D, Guest Relations Manager at Leonardo Royal Hotel Berlin Alexanderplatz, responded to this review

Dear Guest, Thank you very much for visiting and providing us with your feedback about our 4 star Leonardo Royal Hotel Berlin Alexanderplatz. I shared it with our entire team and we are glad that everything was to your satisfaction. Also your review helps us to question our performance and to recognize what our strengths an weaknesses are. We are... More 

Sydney
Level Contributor
68 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not the most convenient location but nice Hotel with spacious room & good bathroom. Breakfast too expensive & Restaurant not recommended [Supermarket around corner for self catering - recommended]. Friendly helpful staff. Make sure you request room on opposite side of Church next door as chiming bells can be a disturbance.

Helpful?
Thank darrellhilton
Daniela D, Guest Relations Manager at Leonardo Royal Hotel Berlin Alexanderplatz, responded to this review

Dear Guest, Thank you very much for your positive feedback regarding the breakfast at the Leonardo Royal Hotel Berlin Alexanderplatz. Guest comments are extremely useful for improving our performance. It is our goal to make each of our guests feel special. We are glad to welcome you again to our hotel and wish you all the best. More 

Zagreb, Croatia
Level Contributor
190 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is little bit off main centre, but it is located 10 min walk from Alexanderplatz station - which you can reach by U bahn or bus. If you can you will need to walk some 10 more minutes to it or take tram line M4 for 2 stops. Hotel is nice, clean, modern. Rooms are nice sized, bed... More 

Helpful?
Thank nibu1979
Daniela D, Guest Relations Manager at Leonardo Royal Hotel Berlin Alexanderplatz, responded to this review

Dear Guest, Thank you very much for your feedback and your suggestions for improvement. Your thoughts are very helpful so that we can improve our service in the future. Good to hear, that you enjoyed our friendly staff, the great breakfast und the dinner. We are glad to welcome you again to the Leonardo Royal Hotel Berlin Alexanderplatz and to... More 

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Staying in Friedrichshain

Neighborhood Profile
Friedrichshain
When you arrive at Warschauer Strasse in the heart of the district, you have found one of Berlin’s party hotspots. At night in Friedrichshain, the energy is palpable and the streets of this old worker's quarter are full of street musicians. On one hand, you may find a bar with international crowds, electronic music, long lines and panoramic views - on the other, an outside venue by old train yards featuring decrepit buildings and live alternative music. No matter your taste, the best way to end a night out in Friedrichshain is sitting by the Spree River at the East side gallery, the longest and best preserved piece of the Berlin Wall, watching the sun rise over the beautiful Oberbaum Bridge.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Unique. Purist. Elegant. The 4* Leonardo Royal Hotel Berlin welcomes you few steps away from the famous Alexanderplatz. Upon your arrival in the spacious lobby, you will experience a symbiosis of historical architecture and contemporary designer furniture, framed in a subtle and harmonious colour concept. The hotel, offering FREE Wi-Fi, a restaurant, bar/lounge, 1.000 m² conference area, and 346 rooms and suites, is crowned by an exclusive wellness area on the seventh floor with breathtaking views over Alexanderplatz. ... more   less 

Additional Information about Leonardo Royal Hotel Berlin Alexanderplatz

Address: Otto-Braun-Strasse 90, 10249 Berlin, Germany
Location: Germany > Berlin > Friedrichshain
Price Range: $69 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Leonardo Royal Hotel Berlin Alexanderplatz 4.5*
Number of rooms: 346
Reservation Options:
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Hotel Style:
#26 Spa Hotel in Berlin
#37 Best Value Hotel in Berlin
#49 Luxury Hotel in Berlin
#57 Romantic Hotel in Berlin
#83 Business Hotel in Berlin
#116 Family Hotel in Berlin
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