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Axel Hotel Berlin

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Traveler (731)
360
Panoramas (9)
Room & Suite (288)

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About

#299 of 602 hotels in Berlin
Location
4.5
Cleanliness
4.0
Service
3.9
Value
3.8
Located in Schöneberg, the heart of the gay scene in the city, Axel Hotel Berlin is fascinating for its cosmopolitan spirit and delicious, by the careful combination of design and comfort, and for excellent service. The charm and elegant mix of gold on black, overlay and textures make Axel Hotel Berlin a unique space in the German capital. With 87 design rooms, fully equipped to provide guests with maximum confort and a different stay.
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Property amenities
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Restaurant
Full body massage
Adults only
Rooftop terrace
24-hour check-in
Wifi
Fitness / spa locker rooms
Sauna
Breakfast buffet
Massage
Steam room
Baggage storage
Non-smoking hotel
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL STYLE
Green
Languages Spoken
English, Spanish, German, Italian

Location

Lietzenburger Str. 13/15, 10789 Berlin Germany
Name/address in local language
Axel Hotel Berlin
2,208Reviews12Q+A100Room tips
Traveler rating
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בר ס wrote a review Apr 5
3 contributions
It was overall very pleasent stay. I stayed for 11 nights, came for work and pleasure Cleanning wasn't even 2 stars. I don't think the cleanning crew even uses vaccum and it triggered my alergies Overall hotel is very good, If I had stayed for only 3 nights as typical there I wouldn't find it to be a dirty one Also - staff isn't very welcoming and good mannered for my taste, though Sebastian is a very good receptionist. I would be back, maybe, but I'd book different rooms for a long stay to make sure room gets vaccumed at the least
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Date of stay: February 2024
Value
Rooms
Location
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Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manager Axel Hotel Berlin, Director General at Axel Hotel Berlin
Responded 1 week ago
On behalf of Axel Hotel, we thank you for choosing us. We will use your feedback to improve in our service and hopefully we manage to give you a better stay experience next time. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mark T wrote a review Mar 2024
8 contributions1 helpful vote
Really great hotel in the centre of the Gay Area. Hetro Friendly. Staff were amazing and nothing was too much trouble. Check is at 3pm but they are happy to accept your luggage so you can start your holiday. Rooms were very comfortable. Breakfast was enough to feed an army. If you get the change have a massage with Andre. Thanks for an amazing stay. Good luck with your future.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Great hotel. 6th floor has the spa and jacuzzi. Great massage, wonderful helpful staff
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Borja Valeiras, Atención al cliente/recepción at Axel Hotel Berlin
Responded 3 weeks ago
On behalf of Axel Hotel, we thank you for taking the time to write this review and we are really happy to read you enjoyed your stay. It is wonderful to read words like yours; it was a real pleasure to host you, we hope you can come back again and we can give you an even better experience. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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russavi wrote a review Mar 2024
New York City, New York123 contributions113 helpful votes
Fun and friendly hotel that's on the way back up. Axel Berlin has really cleaned up it's act. Our room was spotlessly clean, great service, friendly front desk. The roof top gym has been expanded with new equipment and their famous rooftop jacuzzi is great. Breakfast was delicious.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Borja Valeiras, Guest Services / Front Office at Axel Hotel Berlin
Responded Mar 15, 2024
On behalf of Axel Hotel, we are so happy to read your review and read you enjoyed your stay with us. It is really nice to see our guests feel the change we are trying to make. It was a real pleasure hosting you and we hope to see you soon again and give you an even better experience. Thank you for taking the time to share your thoughts with us, you can´t imagine how valuable it is for us. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ParisOkie wrote a review Mar 2024
Paris, France69 contributions30 helpful votes
I have been staying at the Axel Hotel Berlin since it opened. It always delivers on its promise of providing a welcoming, inclusive environment in a fun and hospitable atmosphere. The staff are friendly and professional, the rooms are clean and well-designed, and I always meet interesting guests from around the globe while I am staying there. Thank you to everyone at Axel for creating welcoming and inclusive spaces for LGBTQ+ travelers!
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Date of stay: March 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Borja Valeiras, Guest Services / Front Office at Axel Hotel Berlin
Responded Mar 15, 2024
On behalf of Axel Hotel, we are extremely happy to read your review. It was a real pleasure hosting you once again and we deeply thank your loyalty. We thank you for taking the time to write this review, which is extremely valuable for us. Thank you very much. We hope you come back soon and enjoy with us. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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dwsnc41 wrote a review Jan 2024
Greensboro, North Carolina1 contribution
Axel Berlin was really upped their game since I last visited 2023. Clean, improved breakfast menu instead of buffet type offerings. About 5 different offerings with assorted fruit bowl, yogurt and assorted breads with each order. Sauna, steam room and hot tube all working with plenty of towels. Clean room with stocked mini bar and snack at a somewhat reasonable price. Front desk employees were friendly and knew what they were doing this time. No riff raff in the lobby and wanting to get upstairs. Room was clean (jr suite) with soap, lotion, conditioner and shampoo and robes. My only drawback was there were no English speaking channels on the TV, no biggie. A great improvement
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Borja Valeiras, Atención al cliente/recepción at Axel Hotel Berlin
Responded Feb 2, 2024
On behalf of Axel Hotel, we would like to thank you for your loyalty, we highly appreciate that you keep choosing us on your visits to Berlin. Furthermore, we are glad to hear you had such a pleasant stay with us; we will keep working hard so that we can guarantee an optimal experience on your future stays with us. We hope to see you soon. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Steve R wrote a review Jan 2024
2 contributions3 helpful votes
The hotel had a bad drain smell on floors 4,5 and 6. We asked to be moved because the stench was so pungent and we couldn’t sleep. The staff had such a bad attitude about it and were really unhelpful. They couldn’t care less about their customers!! We didn’t have constant hot water either, they definitely have a plumbing problem…..it was a total disaster!! The Axel needs a complete refurb and change of management. Cigarette burns on the dirty carpet…….NEVER stay here! 😡
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Stay at the Artim or Riu
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Borja Valeiras, Atención al cliente/recepción at Axel Hotel Berlin
Responded Jan 4, 2024
On behalf of Axel Hotel, we would like to apologize for the inconveniences you have experienced during your stay. We are currently under a process of transformation and evolution, and we highly value your feedback in order for us to tackle our weaknesses more efficiently. We hope you give us another chance in the future so you can assess our growth, and, in the meantime, we encourage you to try one of our other locations. Apologies and kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Markus W wrote a review Dec 2023
Zurich, Switzerland865 contributions159 helpful votes
+1
Staying at this hotel was quite a disappointment: The carpet in the room smelled like cigarettes (and the reception did not really care), there were cigarette burns in the bathroom. The whole hotel is in dire need for an upgrade (wear and tear is really not acceptable). Housekeeping is slow (took them until 4:30 PM to clean the room). There is a strong smell (of cleaning products?) in the entire hotel. When I returned to the hotel one afternoon, there was a homeless person or drunk hotel guest sitting in the lobby, next to a puddle of some liquid. Again, reception did not care. Staff is friendly but clueless and useless. On the positive side, the room was spacious, had a bathtub, and was clean (bed linen etc). Gym is good. Breakfast was included in the price and consisted of pastries and a choice of a list of menu items that could be ordered (all options were kind of similar). Location is good, easy walk from Wittenbergplatz subway station. There are probably better alternatives in the area that I would encourage you to explore rather than staying at the Axel hotel.
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Borja Valeiras, Atención al cliente/recepción at Axel Hotel Berlin
Responded Jan 4, 2024
On behalf of Axel Hotel, we would like to apologize for the inconveniences you have experienced during your stay. We are currently under a process of transformation and evolution, and we highly value your feedback in order for us to tackle our weaknesses more efficiently. We hope you give us another chance in the future so you can assess our growth, and, in the meantime, we encourage you to try one of our other locations. Apologies and kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Matt Burgess-Evans wrote a review Nov 2023
60 contributions74 helpful votes
The positive of this hotel is that it is in a great location. Close to transport links and local gay bars and local restaurants. Everything else isn’t so great. The hotel is really tired and looks like it needs a refurb. It’s in poor condition throughout the communal areas and the bedroom was not any better. The room smelt very stale, the floor to ceiling windows open all the way so you could literally fall out of them, the curtains were hanging off the track, the bath was stained and marked. The hotel also only has ONE iron for the entire hotel. The room had a hairdryer which was like a toy hairdryer that you would give a child. The reception staff were slow and not very helpful when we requested an iron or when we reported that we had no hot water for 2 days. Also, the advertised spa facilities were off the entire duration of our stay. Not a great experience and not a hotel that I would recommend!
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Borja Valeiras, Atención al cliente/recepción at Axel Hotel Berlin
Responded Nov 23, 2023
On behalf of Axel Hotel, we apologize if we have not been able to meet your standards. We are currently under a process of transformation, and we highly value our guests feedback as it will allow us to tackle our weaknesses more efficiently. Unfortunately, a reception staff are not technicians; therefore, they cannot fix hot water problems, just inform about them. Furthermore, there is only one or two irons in the hotel, if they are in use, we cannot do much, as much as we would love to help. We hope you give us another chance in the future to change your mind; and in the meantime, we invite you to try any of our other locations so you can experience the full Axel Experience. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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StephenJamesGilbert wrote a review Nov 2023
Lincoln, United Kingdom88 contributions21 helpful votes
+1
Six friends occupying three rooms. Hotel is in a very good location for the gay scene. Hotel is generally rundown and a bit dirty/scruffy. The rooms are damp. The heating in the room did not work and it was cold in November. The shower was good lots of hot water. Bed is comfortable. The hotel has a night club style, the rooms are dimly lit. There is no Kettle in the room. There is a small fridge with minibar. The steam room is out of action. The Jacuzzi is small dirty and does not work, no air bubbles or water jets and was cool/cold. The sauna is small and was switched off at 8:30 pm, not the advertised 10 pm. The staff are young and pleasant. The room housekeeping was done each day day, but you must remember to put your card on door handle. You can leave your luggage free of charge at reception. Late checkout is €25 for three hours. Would we visit again probably yes because of the location. Also lots of guys in the hotel are on social media so it’s easy to arrange hook ups.
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Date of stay: November 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Borja Valeiras, Atención al cliente/recepción at Axel Hotel Berlin
Responded Nov 17, 2023
On behalf of Axel Hotel, we are sorry if we have not been able to meet your standards. We are currently under a process of transformation and evolution, so we highly value your feedback in order to tackle our weaknesses better. We hope you give us another chance in the future to assess our growth. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Travis D wrote a review Oct 2023
1 contribution1 helpful vote
My experience to date has been terrible. The staff are very unhelpful, almost to the point of being rude. The spa is broken! In general the hotel is very 'tired' and needs a renovation - carpet is discussing and very obvious signs of damage. It's clear they are not valuing their guests or making an attempt to keep the hotel to its usual standards. Also one lift not working.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Stay somewhere else!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Borja Valeiras, Atención al cliente/recepción at Axel Hotel Berlin
Responded Oct 31, 2023
On behalf of Axel Hotel, we would like to apologize if we have not been able to meet your standards. We take our guests 'feedback seriously and we will forward your review to our board meeting. We are currently under a process of transformation, and we hope you give us another chance in the future to change your mind. Apologies and kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$80 - $174 (Based on Average Rates for a Standard Room)
LOCATION
GermanyBerlinTempelhof-Schöneberg (Borough) / Schöneberg
NUMBER OF ROOMS
85
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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AXEL HOTEL BERLIN - Updated 2024 Prices & Reviews (Germany)

Frequently Asked Questions about Axel Hotel Berlin
Which popular attractions are close to Axel Hotel Berlin?
Nearby attractions include Kaufhaus des Westens (KaDeWe) (0.1 miles), Viktoria-Luise-Platz (0.3 miles), and Prinzknecht (0.06 miles).
What are some of the property amenities at Axel Hotel Berlin?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness center.
Which room amenities are available at Axel Hotel Berlin?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Axel Hotel Berlin?
Guests can enjoy an on-site restaurant during their stay.
What are some restaurants close to Axel Hotel Berlin?
Conveniently located restaurants include Hasty Pastry, Indisches Restaurant Maharadscha, and Oyster Bar KaDeWe.
Are there opportunities to exercise at Axel Hotel Berlin?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Axel Hotel Berlin?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Axel Hotel Berlin?
The staff speaks multiple languages, including English, Spanish, German, and Italian.
Are there any historical sites close to Axel Hotel Berlin?
Many travelers enjoy visiting Memorial of the Berlin Wall (3.2 miles), East Side Gallery (4.1 miles), and Gleis 17, Grunewald (3.1 miles).
Is Axel Hotel Berlin accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.