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Ibis Augsburg Hauptbahnhof

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Ibis Augsburg Hauptbahnhof
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555 Reviews from our TripAdvisor Community

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Showing 144: English reviews
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London, United Kingdom
Reviewed 4 days ago NEWvia mobile

Decent, basic hotel. Clean room, helpful staff, clean bathroom. Bed was very comfortable. There was a decent selection at breakfast and the staff were very helpful and on hand during the service. The room was also very warm and the room was quite large for a single. Good hotel.

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Helpful?
Thank misslisk
Dietmar S, Manager at Ibis Augsburg Hauptbahnhof, responded to this review

Dear misslisk, We would like to take this opportunity to thank you very much for your constructive comments referring to your stay. We are happy to read that you enjoyed the service of our staff. Thank you again for sharing your comments and we would be pleased to welcome you again during your next visit to Augsburg. Best regards, Dietmar...

Istanbul, Turkey
HOTEL’S FAVORITE REVIEW
Reviewed August 26, 2016

The location: Very convenient, walking distance to historic Roman town Augsburg, close to main station Rooms: Comfortable and clean Breakfast: A good selection of varieties, Reception: Attentive and good personnel PArking: A public parking garage is available next door. Reasonably priced. Ask for a seanon ticket for multi-enty

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Helpful?
Thank Suleyman B
About Hotel's Favorite Review
Dietmar S, Manager at Ibis Augsburg Hauptbahnhof, responded to this review

Dear Suleyman B, Hi, thanks for the feedback. We are happy to read that you enjoyed your stay. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We look forward to welcoming you back. Best regards, Dietmar Schuster

Augsburg, Germany
Reviewed 1 week ago

Many thanks to all the staff for the pleasant stay. Our room was very comfortable, clean and quiet. We would book a room at this nice hotel any time. The hotel is very central, a few minutes walking distance to the center of Augsburg or to the main train station.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 687julie2017
Dietmar S, Manager at Ibis Augsburg Hauptbahnhof, responded to this review

Dear 687julie2017, Thank you very much for your recent visit to Ibis Augsburg Hauptbahnhof. Great to hear the team was able to look after you well during your stay and we are looking forward to welcoming you again. Best regards, Dietmar Schuster

Brisbane, Australia
Reviewed 1 week ago

Hotel is in a good location for access to the city centre and trams. Public parking is only a few doors away. Our bed was comfortable however the room was very small and basic and bathroom even smaller. It was very hot and with the window open, even though we were on the 6th floor, the noise from the street...

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Helpful?
Thank Mareesa B
Dietmar S, Manager at Ibis Augsburg Hauptbahnhof, responded to this review

Dear Mareesa B, Thank you for taking the time to give us your feedback concerning your stay with us. Regretfully, your stay did not meet your expectations and you were not satisfied with our service provided. It is our priority to give you the best possible experience and we are sorry to hear about the issues with your room. We...

Cambridge, United Kingdom
Reviewed 1 week ago via mobile

The location was convenient and the staff were friendly which were the positives. The bathroom, especially the shower is tiny. Barely space in there. The walls are obviously thin as I could hear every movement in the corridor. This meant that when I was trying to recover from my flight, I was woken by people in the corridors. Not great...

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Helpful?
Thank Kai M
Dietmar S, Manager at Ibis Augsburg Hauptbahnhof, responded to this review

Dear Kai M,Thank your for taking the time to share your experience about your stay at our hotel. We are happy to read that you enjoyed the service of our staff and we have informed our team with your kind words. At the same time we would like to apologize if the room did not meet your expectations. It is...

Stockholm, Sweden
Reviewed 3 weeks ago

The room was quite nice but the bathroom was way to small. Felt claustrofobic every time I had to close the door. I also could hear every single noice from the corridor and from the rooms next to mine. Paper thin walls.

Review collected in partnership with Ibis Hotels
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Helpful?
Thank sand_se2017
Cheshire
Reviewed January 11, 2017

Nice friendly receptionist, good check-in/out. The room was as others have said a little small, but more than adequate for a short stay. Both bedroom and bathroom were clean, which is usual for Accor hotels. Would happily choose to stay here again when in Augsburg.

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Helpful?
Thank gbpublishing
Dietmar S, Manager at Ibis Augsburg Hauptbahnhof, responded to this review

Dear gbpublisching, We would like to take this opportunity to thank you very much for your comments referring to your stay. Guest satisfaction is the key to our success and one of the most important goals for us. We look forward to welcoming you back. Best regards, Dietmar Schuster

Greenore
Reviewed January 6, 2017 via mobile

Stayed here with my girlfriend in early January. The staff were very friendly, all of them. They were very helpful and knowledgeable. The room was exactly what we wanted, a comfortable bed and everything one would need. The desk is manned 24/7 which is reassuring. The night staff were great and very helpful and accommodating. The location is fantastic, you...

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Helpful?
Thank Darren M
Tilburg, The Netherlands
Reviewed December 4, 2016 via mobile

Stayed in this hotel for 2 nights on a business trip. The rooms are super tiny. You don't really have a choice but to stay in your bed when you're there. Breakfast is OK. But nothing special. I will only go back when nothing else is available.

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Helpful?
Thank Ceciel81
Dietmar S, Manager at Ibis Augsburg Hauptbahnhof, responded to this review

Dear Ceciel81, Thank you for taking the time to share your experience about your stay at our hotel. We would like to apologize if the room did not meet your expectations. It is our priority to give you the best possible experience and we are sorry to hear about issue with your room. Our rooms are about 12sqm in size...

Sao Paulo, SP
Reviewed November 15, 2016

Average Ibis Hotel, convenient location, small room (at least the one I stayed at), no parking on the premises. Good service and breakfast. Clean. All the convenience of the Ibis hotels, no surprises.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Edson d
Dietmar S, Manager at Ibis Augsburg Hauptbahnhof, responded to this review

Dear Edson d, Thank you for your review. We are happy to read that you enjoyed the service and our breakfast. There are two public car parks in the immediate vicinity of the hotel. This also at very reasonable prices. We look forward to welcoming you back. Best regards, Dietmar Schuster

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
The Ibis Augsburg Hauptbahnhof hotel is ideally located in the city centre, 200 m from the central railway station and other public transport, 500 m from the Rathaus (town hall) and 1.5 km from the Kongresshalle Convention Centre. The hotel has 132 rooms, a bar open 24 hours and a terrace. It has 2 meeting rooms for organising seminars and conferences. Guests on a business trip have WiFi wireless Internet access. There is a public pay parking garage close to the hotel. ... more   less 

Additional Information about Ibis Augsburg Hauptbahnhof

Address: Halderstr. 25, 86150 Augsburg, Bavaria, Germany
Location: Germany > Bavaria > Swabia > Augsburg
Price Range: $57 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ibis Augsburg Hauptbahnhof 2.5*
Number of rooms: 132
Reservation Options:
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Also Known As:
Accor Augsburg Hauptbahnhof
Hotel Style:
#2 Best Value Hotel in Augsburg
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Questions & Answers

Here's what travelers have asked, with answers from Ibis Augsburg Hauptbahnhof staff and other travelers.
3 questions
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Newcastle upon Tyne, United Kingdom
over a year ago
Newcastle upon Tyne, United Kingdom
over a year ago

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Questions? Get answers from Ibis Augsburg Hauptbahnhof staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms away from the elevator and with air con that works”
 of 5 bubbles mareesab2016, 1 week ago | Read review
“Rooms from higher levels have a beautiful view”
 of 5 bubbles andreeam786, Nov 11, 2016 | Read review
“Next to the main station, very short distance to downtown”
 of 5 bubbles 281suleymanb, Aug 26, 2016 | Read review
“away from the main road”
 of 5 bubbles GregorZKC, Jun 22, 2016 | Read review
“Probably all much the same.”
 of 5 bubbles ThomasM337, May 21, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question